My Macbook Pro (bought in 2013) function keys are not working

My Macbook Pro (bought in 2013) function keys are not working. The function keys ie the volume and brightness are not working at all both with one single tap and with the function button. I have checked the settings for the keyboard but nothing seems to stand out that is making the keys not work?
Please can you help?
Thanks
Kat

Some might suggest resetting the SMC, but I don't really think that will solve the problem. You can try, though.
I would suggest, since you're still under warranty, taking your machine to your local Apple Store/AASP and letting them fix the problem. It could be any sort of hardware problem. Only the Apple techs have the tools to properly diagnose and repair the machine.
Clinton

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Function keys are not working correctly

I've been looking all over the various threads and I can't find an answer that solves my problem.
Here are the details:
I bought the computer in the U.S. where I live.
I have a iMac 2.4GHz intel Core 2 Duo EMC 2133 with a 20" screen. Bought it new in February 2008.
I have Mac OS X 10.5.8 (I am waiting for my order for OS Snow Leopard to come in!!)
I have been using a wireless mouse and Keyboard (Love not having cords!)
Recently, my wireless keyboard got a short and quit working. I went down to the apple store and got a new wireless keyboard.
I had the computer with me at the genius bar so, yes, the apple employee saw exactly what I have.
I took it all home got the thing all put back together and got the new keyboard paired up and working with the computer.
Here are the problems:
Went to go use the function keys while using iTunes and found they weren't working properly. The F10, F11 and F12 do not control the volume of sound as the keyboard indicates they would, they instead activate dashboard, spaces, and application windows.
Following the advice of other threads, I looked over in the system preferences and made sure the "Use all F1, F2 etc." box was unchecked (it was unchecked), things still didn't work.
I tried the fn key but it appears to not work at all it has no effect on the functioning of the function keys.
I went under keyboard shortcuts in system preferences and found the F10, F11 and F12 keys, it confirms that those keys control spaces, dashboard and application windows as they are performing but shows no options to either reassign to volume control (as marked on the keyboard) or make the fn key work.
I've gone back and forth trying various combinations of checked and unchecked boxes to see if anything would work, so far I've come up with nothing.
A couple more important or interesting facts:
Yes I have turned off and taken the batteries out of the old keyboard. My bluetooth connection currently shows it as disconnected.
I have restarted the computer.
One thing I find odd; when I go under preferences and go to Keyboard and Mouse when I go under the section "Bluetooth" it shows Bluetooth mouse with the name of the mouse and the battery level. BUT nothing is showing up under bluetooth Keyboard, I can't figure out how to change this and don't know if it is contributing to the problem.
When I go under the bluetooth logo on the top bar I find the mouse and both keyboards referenced, the old keyboard is shown as disconnected and the other two are connected. I have tried to update the device's name but it doesn't seem to let me.
I have double clicked on the device under bluetooth and it shows the new keyboard as discoverable, paired and connected. Hence, I am using the new keyboard to write this inquiry.
Please, any assistance would be of great help. I have tried to be thorough in order help narrow the possible problem. Thanks!!

Hendry
Just thought I'd let you know. Our suspicions were correct, it was the OS. After I installed Snow Leopard (10.6.8) all the problems were corrected. I also updated the RAM from 1 gb to 6 gb. The mac is working all around better. Sorry it took so long to get back to everyone. My superdrive had pooped out. Rather than replace it I got an external drive from OWC connected with firewire 800. So far everything is running very well, as far as I can tell this external drive is better than the original superdrive. My superdrive has always acted funny, infact I returned the first mac I got after a week because its superdrive was also malfunctioning. Anyway, all that to say everything seems to be fully functioning again.
Roy
Re: Function keys are not working correctly

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I followed the instructions, removing TVAP and re-installing, and I have both VAP and flashcards operational. I used the USA site drivers for the latest set (the Australian and European driver sets are older versions and different).
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You are on the right way dude the VAP and Flash Card Support Utility controls the FN buttons. If you have an European notebook model, I would recommend using the drivers from Toshiba European driver page but generally speaking there should not be a difference in the software
However, in my case restarting the Flash Cards helps to get back the FN buttons functionality. The Flash Cards can be found in All Programs -> Toshiba -> Flash Cards.
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Regarding the Eco button: ECO Utility controls this button tooso would recommend installing/reinstalling this software beside the VAP

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Ive got a problem with my keyboard on the above model. I originally thought it was just the keyboard so I bought another one and installed it and this one is doing the same.
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You mean R and the Y letter dont appear always on the display but only randomly?
Usually such issues are related to the keyboard buttons.
But if the new keyboard didnt solve this problem then an internal issue could be possible.
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i am using dv-10G(10-1...) can anyone guide me how we can use our desire keys in forms.
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If you've migrated from 6i, best thing to do is take the backup of fmrweb.res file and save the fmrpcweb.res file as fmrweb.res file.
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I have no issues using the Apple BT keyboard. All function keys that apply to the iPad work correctly; display brightness, iPod app control, etc.
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My Macbook Pro (bought in 2013) function keys are not working

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