My MacBook Pro cannot switch on. Need help. Charger had turn to green LED but still cannot turn on

Please advise how to react to this problem.Thanks

Go step by step and test.
http://support.apple.com/kb/TS1365
Note: Steps 5 and 6
Step 5
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".

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My facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?

my facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?

my facetime starts connecting then fails to make the call ? ive tried the swtiching face time off switching macbook off then switching it back on the logging back in to facetime but still no joys. any help ?

Switching email from pc to macbook pro using office 365 need help

Just Purchased a MacBook Pro with retina display, System OS X 10.9.5 (13F34). have also installed Office 365. having difficulty setting up email from my PC. using Time Warner Roadrunner account. spoke to Time Warner told me to contact apple to set up my email. gave me incoming and outgoing settings to use.
genefromwebster

Hello Gene,
Thank you for using Apple Support Communities.
The following article will walk you through setting up another email account on your MacBook Pro:
Mac Basics: Use Mail on your Mac - Apple Support
Regards,
Jeff D.

IMac or Macbook Pro Can not Decide Need Help

The iMac or Mac Pro I can't decide which is the best one to get and I need to get a
good answer before next Thursday. The 24" iMac with extreme Intel processor or Macbook Pro 17" with 2.6 Intel Processor. I'm into Graphic Design in the winter months and want something that doesn't crash when I'm designing websites with dreamweaver. I need to know from you professionals which is better. Also this will be my first MAC. Thanks for any help you can provide.

Newbie,
It really comes down to your desire for a fast Desktop, or a fast portable. Only you can decide whether or not you want to "go portable." Either one would suite your professional needs, and do so extremely well. And Macs simply don't just "crash" (not if they are working as they should). My well-over-1-year-old 17" Macbook Pro has never been shut down, and I rarely restart it. No crashes, no problems. I have seen my wife's 3-year-old iBook with an "uptime" of over 160 days (that's almost 6 months with no shutdown or restart!!!). Also no crashes, no problems.
The 24" iMac is simply... stunning. And, with the 2.8 Gig Core2Duo Extreme, it should really rock speed-wise. But, it would remain in one place. The benefits of the iMacs are (obviously) the larger displays, larger hard drive capacities, and sometimes better performance (as in the case of the 24" w/ Core2Duo Extreme).
On the other hand, there's a lot to be said about being portable. "Going portable" is potentially a complete paradigm shift, as far as how one works. My Macbook Pro goes with me almost all of the time, and I can use it for work or play at a moment's notice. I have a really nice dual-display setup at home, which has (sadly) never been used since I moved to a portable; I simply can't be bothered being tied to a single location to use a computer anymore.
In the end, the decision is yours. Either way, you'll be happy.
Scott

Yosemite made my MacBook Pro so slow. Need help.

I Upgraded my MBP (2012), from Mavericks to Yosemite and it slowed my computer down to the point where it became unusable. I repaired the permissions, and even reinstalled Yosemite but it didn't help. My MBP is crawling and I'm hoping someone can walk me through a solution. Need help.
SIgned,
YoseMighty Slow

Problem description:
MacBook Pro (mid 2012) is running super slow since I upgraded to Yosemite. Used CleanMyMac2 and freed up 22G. Verified and repaired disk permissions. Re-installed Yosemite and still, it is running dead slow. Windows take between 45-60 seconds to open, files are slow to appear…generally just slow and unresponsive.
EtreCheck version: 2.0.6 (91)
Report generated October 19, 2014 at 8:42:19 PM EDT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:55:38
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 748.93 GB (574.29 GB free)
Encrypted AES-XTS UnlockedConverting
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.9.8 - SDK 10.8) Support
[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.6) Support
Startup Items: ℹ️
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[invalid?] com.VTech.AgentMonitor.plist Support
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist Support
[running] com.sony.SonyAutoLauncher.agent.plist Support
[invalid?] com.support.com.peruser.Nexusd.plist Support
[invalid?] com.support.com.peruser.Nexussrvd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.leapfrog.connect.authdaemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist Support
[running] com.leapfrog.connect.monitor.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[invalid?] com.support.com.peruser.Nexusd.plist Support
[invalid?] com.support.com.peruser.Nexussrvd.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
SAFARIMontageInfo: Version: (null) - SDK 10.2 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
SAFARIMontageConnectPlugInNS: Version: (null) - SDK 10.2 Support
Default Browser: Version: 600 - SDK 10.10
SAFARIMontagePlayer: Version: (null) - SDK 10.8 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: Java 7 Update 67 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
Google Earth Web Plug-in: Version: 7.1 Support
Safari Extensions: ℹ️
AdBlock
Add To Amazon Wish List
Open-Dyslexic (Disabled)
Print Plus
Evernote Web Clipper
iShorten
3rd Party Preference Panes: ℹ️
AppTrap Support
Flash Player Support
Java Support
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Destinations:
My Passport for Mac [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Excellent
Backup size 0 B > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
      8% QuickLookSatellite
      8% installer
      7% WindowServer
      4% Install Adobe Flash Player
      3% com.hp.devicemonitor
Top Processes by Memory: ℹ️
155 MB softwareupdated
146 MB Finder
94 MB mds_stores
86 MB Dropbox
86 MB QuickLookSatellite
Virtual Memory Information: ℹ️
2.39 GB Free RAM
4.10 GB Active RAM
1.14 GB Inactive RAM
963 MB Wired RAM
1.91 GB Page-ins
0 B Page-outs

MacBook Pro wont stop rebooting, need help please

Ok so my story is that I bought a used 2008-2009 MacBook Pro. It was running mountain lion, I tried to restore it to factory settings to undo the "open to all access" option. Since I didn't have the mountain DVD at that time I restarted it and did the command-r. Now however, it will not stop rebooting, it'll chime and reach the grey screen apple logo with the little wheel but then restart and again, reach the same screen then restart again, and again etc etc. Now since I am completely new to Mac, I had no idea about time capsule, so and can't use that either. I have tried repeatedly to use the command-r action but it won't work. It just doesn't wanna boot up from the HD. I am think of either acquiring the leopard DVD, or taking it to a tech and probably waste even more money. Is there anything else I can do, any suggestion will be appreciated.

Take it to the nearest Apple Store. They can help, and there is no charge if you don't need to replace hardware (which you shouldn't).

MacBook Pro Overheat, foriegn country, need help

I have a MacBook Pro 15" the generation before the uni-body, with black keys. Right now I am in Brazil. And I have noticed that my Mac is overheating. There are a lot of factors that could be causing the problem and I do not know any ways of fixing it. SO I need help.
First of all I am in Belo Horizante, and the temp outside is about in the 80's (F), I have a incase case on my MacBook. I am also charging my Mac through a foreign outlet that has a 220V output. I do have a travel surge protector that my charger runs through.
I have iStat and my temps. are in the range of 97 degrees (Enclosure base) to 128 degrees (GPU diode). I downloaded smcFan Control and turned my fans up to 4000 RPM.
My hypothesis is that the incase is causing some more than normal heat ( I just got it specifically for the trip), or that my Mac needs some cleaning of the fans and overall.
So any advice on keeping my mac cooler?

Given what you've reported there doesn't seem to be any reason to mess with the fans. They increase their speed automatically when needed.
I would return the idle speed back to the 2000 RPM default in SMC FanControl, then uninstall SMC FanControl because it isn't really needed.

MacBook Pro so slow. Need help

Hey guys!
I am experiencing very similar problems...
My MacBook Air (early 2011, 4GB RAM, 500GB HD) has become very slow compared to a few days ago on Mavericks!
Your help will be much appreciated!!
attached the Etresoft report:
Problem description:
computer is running slow
EtreCheck version: 2.0.11 (98)
Report generated 15 בנובמבר 2014 בשעה 16:31:28 GMT+2
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.7 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 11 days 21:38:43
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.74 GB (164.58 GB free)
Core Storage: disk0s2 499.11 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
/System/Library/Extensions
[not loaded] com.aliph.driver.jstub (1.1.2 - SDK 10.7) Support
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) Support
[loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) Support
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) Support
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.accountsd.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.bird.plist
[failed] com.apple.CalendarAgent.plist
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.coreservices.uiagent.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.pbs.plist
[failed] com.apple.pluginkit.pkd.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.rcd.plist
[failed] com.apple.recentsd.plist
[failed] com.apple.sbd.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.secd.plist
[failed] com.apple.secinitd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.xpc.loginitemregisterd.plist
[loaded] com.paragon.NTFS.notify.plist Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.cache_delete.plist
[failed] com.apple.corestorage.corestoragehelperd.plist
[failed] com.apple.coresymbolicationd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.diagnosticd.plist
[failed] com.apple.findmymac.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.iconservices.iconservicesagent.plist
[failed] com.apple.iconservices.iconservicesd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.MobileFileIntegrity.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.networkd_privileged.plist
[failed] com.apple.nsurlsessiond.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.sandboxd.plist
[failed] com.apple.secinitd.plist
[failed] com.apple.softwareupdate_download_service.plist
[failed] com.apple.spindump.plist
[failed] com.apple.sysmond.plist
[failed] com.apple.systemstatsd.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
[failed] org.cups.cupsd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.motorola.MDMUpdater.plist Support
[running] com.motorola.motohelper.plist Support
[loaded] com.motorola.motohelperUpdater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.motorola-mobility.mmcfgd.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.google.GoogleContactSyncAgent.plist Support
[loaded] com.nero.HSMMonitor.plist Support
[not loaded] ws.agile.1PasswordAgent.plist Support
User Login Items: ℹ️
iStat menus Helper Application (/Users/[redacted]/Library/Application Support/iStat menus/Helpers/iStat menus Helper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Dropbox Application (/Applications/Dropbox.app)
MotoCastUpdater Application (/Applications/MotoCast.app/Contents/Resources/MotoCastUpdater.app)
Google Chrome Application (/Applications/Google Chrome.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
VLC Plugin: Version: 1.0.5 Support
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
Qui

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

Macbook pro retina airplay disappearing, need help

I just bought a macbook pro retina and an apple tv. So, this all week i was doing some search and reading forums but i`ve never seen anybody have this problem yet. I can use my apple tv with my Ipad and Iphone perfectly, but my macbook pro refuses to work. My airplay sign in the right-top side of the screen is keep disappearing and i can`t see my apple tv there. They are both connected to same Wi-Fi and i restarted both, I reset all my settings on both, vs.. Nothing changed so far. My macbook pro and apple tv is up-to-date too. So is there anybody can help me ?

You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Macbook Pro cannot connect to the internet even when others can

Hi! Please help me. We have an internet WIFI connection in our office but only my MacBook Pro cannot connect even when I entered the correct password. My Iphone and Ipad work just fine. It says "connection timeout" but all other laptops can connect. I tried network diagnostics already and it always say "connection timeout". I dont know what to do anymore.

Yes, and when I open the Network Utility it shows a working IP address, and a 54Mb/s speed from the wireless router. It even shows the shared computers from my roomates. But when I try to access the internet it does not load anything on Safari or Firefox ( or any other internet application for that matter). It is completely unconnected. YET, As soon as I activate the AirPort card on the top right where I have my signal strength, it shows on the Network Utility information that there are 'packages' being sent and received, and I have NO programs open what so ever, I have closed everything except finder and network utility... Does this mean I am being hacked, or have some sort of Trojan or something in my computer? I ran an antivirus that my school provided, called Virex by McAfee, it came out clean except it says it cannot read one file.
I tried repairing my disk, and that did not work either. I did the Ram reset like you suggested, but that also did not work. I doubt it being a hardware error. I am going to try to connect it to an ethernet cable to see if that will work. Then I will let you know what happens with that, but that would still not be a solution since I need it wireless, cause the router is in another part of the house.
Thank you for your help, and I hope we can get this sorted out.

Hi! My macbook pro wont switch on at all, pressing the power doesnt do anything, when plugged it switch on to get the white background with the apple sign and a loading button that kept on forever. anyone has a clue?

Hello as mentionned before I cannot get my macbook pro to switch on.
when it is not plugged as I press the power button nothing happens, when the computer is power plugged, it gives me the white blackground with the apple centered and the loading button below but it keeps loading forever left it as for 4 hours and still nothing.
I have try to reset the SMC but didn't change much, now instead of the apple logo I get a circle crossed
My macbook is 1 year and 4months

See Gray Screen, try holding the Shift key upon boot
 Cheat sheet to help diagnose and fix your Mac
Drive may not boot, but if it's still working then data can be recovered
 Data recovery efforts explained
 Most commonly used backup methods explained

Just bought MacBook Pro, cannot connect to the Internet at home. I have wifi at home and my iPad and cell phone can connect to the wifi

Just bought MacBook Pro, cannot connect to the Internet at home. I have wifi at home and my iPad and cell phone can connect to the wifi

*** When you post for help, please state which OS X is installed.
If you aren't sure, click About this Mac from your Apple menu 
Troubleshooting advice can depend on that information.

My Macbook Pro cannot connect to the internet using an ethernet cord.

My Macbook Pro cannot connect to the internet using an ethernet cord. It was working fine for weeks, then all of a sudden just stopped. What could the problem be?

Hi bean07670,
If you are having an issue with the Ethernet connection on your MacBook Pro, you may find the following article helpful:
Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection
http://support.apple.com/kb/TS1317
Regards,
- Brenden

Macbook pro cannot play videos on facebook, any solutions?

My macbook pro cannot play videos on facebook, but I installed adobe flash and I can see youtube videos and others. My version is OS X 10.8 when I bought it few days ago, and I just upgraded to OS X Mountain Lion.

Hi pardzrose,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Can you please advise what happens when you try play a Video? can you also advise what steps you have taken so far to help resolve this issue?
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Photoshop elements 12 on my MacBook pro cannot uploading Raw pictures.

Photoshop elements 12 on my MacBook pro cannot uploading Raw pictures.

Have you updated the application?
Go to expert mode and from the top menu click:
Help >> Updates
Install camera raw 8.4 if available

My MacBook Pro cannot switch on. Need help. Charger had turn to green LED but still cannot turn on

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