My macbook pro crashes showing a gray screen

i use my Macbook pro with logic pro and a usb keyboard and a external firewire soundcard MOTU 828 mk3.
Of late my macbook just shows a silver gray screen saying please hold down the power button to shut down your comp.Very annoying please help as iam a proffessional music programmer. 
THIS IS A VERY RANDOM OCCURENCE........Mani

Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

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    I have two problems with my 2012 13” MacBook Pro.
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  • What is making my macbook pro crash and causing the screen to become distorted?

    I've posted before and thought my problem was solved.  Thanks to the folks who helped.  I'm still having the problem with certain programs causing my screen to split in two and become distorted.  Sometimes I'm able to force quite and others I'm not.  Just a few days ago, I tried to run iPhoto.  The screen did the crazy distorted thing and the computer crashed.  The screen locked up and I had to hard boot it.  Today, I tried to run iPhoto again.  This time I got the error message from Apple and the computer rebooted.  This was the error message I received:
    Interval Since Last Panic Report:  246719 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    E36DFC39-BB71-0883-06EB-CFA1505350C9
    Tue Sep  3 22:26:50 2013
    Machine-check capabilities 0x0000000000000c09:
    family: 6 model: 42 stepping: 7 microcode: 26
    Intel(R) Core(TM) i7-2635QM CPU @ 2.00GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Processor 0: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
      MCA error code:            0x0400
      Model specific error code: 0x0080
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00003f7f8fe3d958
    IA32_MC3_MISC(0x40f): 0x000000000003ffff
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 1: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
      MCA error code:            0x0400
      Model specific error code: 0x0080
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00003f7f8fe3d958
    IA32_MC3_MISC(0x40f): 0x000000000003ffff
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 2: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
      MCA error code:            0x0400
      Model specific error code: 0x0080
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00003f7f8e9feb37
    IA32_MC3_MISC(0x40f): 0x000000000003ffff
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 3: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
      MCA error code:            0x0400
      Model specific error code: 0x0080
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00003f7f8e9feb37
    IA32_MC3_MISC(0x40f): 0x000000000003ffff
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 4: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
      MCA error code:            0x0400
      Model specific error code: 0x0080
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00003f7f8ef2e063
    IA32_MC3_MISC(0x40f): 0x000000000003ffff
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 5: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
      MCA error code:            0x0400
      Model specific error code: 0x0080
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00003f7f8ef2e063
    IA32_MC3_MISC(0x40f): 0x000000000003ffff
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 6: machine-check status 0x0000000000000004:
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
      MCA error code:            0x0400
      Model specific error code: 0x0080
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00003f7f8ff81ab9
    IA32_MC3_MISC(0x40f): 0x000000000003ffff
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    Package 0 logged:
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    Processor 7: machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
      MCA error code:            0x0400
      Model specific error code: 0x0080
      Other information:         0x00000000
      Threshold-based status:    Undefined
      Status bits:
       Processor context corrupt
       ADDR register valid
       MISC register valid
       Error enabled
       Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00003f7f8ff81ab9
    IA32_MC3_MISC(0x40f): 0x000000000003ffff
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    panic(cpu 0 caller 0xffffff800e0b8ec9): "Machine Check at 0xffffff800e0ce40f, registers:\n" "CR0: 0x000000008001003b, CR2: 0x000000007a232000, CR3: 0x0000000029615020, CR4: 0x00000000000606e0\n" "RAX: 0x000000008001003b, RBX: 0xffffff802f3d5490, RCX: 0xffffff800e6c1580, RDX: 0xffffff800e6bfc28\n" "RSP: 0xffffff81df713df0, RBP: 0xffffff81df713ef0, RSI: 0x000000316f7d995f, RDI: 0xffffff800e601f20\n" "R8:  0x0000000000000031, R9:  0x00000000075b8fe2, R10: 0xffffff81ce82ddc0, R11: 0xffffff800e6bac01\n" "R12: 0xffffff81ce82dfe8, R13: 0x0000000000000000, R14: 0xffffff802e3d5310, R15: 0xffffff800e3bacf0\n" "RFL: 0x0000000000000082, RIP: 0xffffff800e0ce40f, CS:  0x0000000000000008, SS:  0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.24.15/osfmk/i386/trap_native.c: 280
    Backtrace (CPU 0), Frame : Return Address
    0xffffff800df0bd20 : 0xffffff800e01d626
    0xffffff800df0bd90
    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 16 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136464444
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1333 MHz, 0x859B, 0x435438473353313333394D2E4D3136464444
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: iPhone, apple_vendor_id, 0x12a8, 0xfd120000 / 4
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    Can anyone please help me.  Thanks.

    Reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
    The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.

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  • My macbook pro 2011 shows grey screen with apple logo and want start

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    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
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    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
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    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
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    Step 3
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    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
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    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
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    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. Help?

    My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. I have tried several times to get it past this point but tnothing helped.
    I have an appointment at the Apple store today, but was wondering : will all of the information and files on my desktop be lost? Or is this a logic board problem?
    Any help is much MUCH appricated.

    I'm not sure, if you're out of warrenty it'll cost quite a bit for the replacement of the logic board replacement...unless you have apple care. you could ask apple to try and recover your hard drive but i'm not sure.    

  • I have reset my macbook pro to factory reset the screen is now asking me to put in my details, do i have too as if i am showing it to someone they need to be able to see it working but does that not mean that my name will be on it. please help

    i have reset my macbook pro to factory reset the screen is now asking me to put in my details, do i have too as if i am showing it to someone they need to be able to see it working but does that not mean that my name will be on it. please help

    Use a alias, but you might have to use a zip code that matches the location used.
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    rvalezin wrote:
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    That's exactly what Time Machine does for you.  It backs up every hour, so you don't have to.  While it is backing up, you keep on working.  Time Macvhine came with your Mac and you chose not to use it.
    The 10.7.4 update did not cause your hard disk to fail.  Hard disk fail due to mechanical causes.  They are extremely reliable, but that doesn't mean every hard disk will last a long time.  Your mileage WILL vary!
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    Apple hardware and software is very, very good.  You have documented your experience of this.  But NO hardware or software is perfect.  You also have experience of this.
    It is YOUR responsibility to ensure that your system is set up to protect your data and availability of computing resources.

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