My macbook pro decided to give a different res and a horizontal line follows my cursor (like a diagnostic mode or something) i have shutdown/restrted. Fixed the res but the cursor problem still exists any help please.
I was using my mac as normal and then my resultion on mr screen changed which i have fixed using the normal methods but i still continue on getting a horizontal line whereever my cursor is even after i have restarted and shut down. The line is a white colour but my other screens seem dulled wherever this line is not following it is not a solid white. It looks like its in a diagnostic mode or somthing. Any help would be appriciated, thanks.
It is possible there is a problem with the computer's graphics, but try a simple fix. viz. reset the NVRAM / PRAM.
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
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I need help with the photo stream. Everytime I try to open it on my PC it says photo stream is unable and I have tried everuthing to enable it but it doesn't work. Any help, please?
Freezing, or crashing?
ID on the Mac can produce reports that may (or may not) prove helpful in diagnosing the problem. I suspect this is something not directly related to InDesign, and maybe not to any of the Adobe apps directly since you seem to be having a problem in more than one. That often inidcates a problem at the system level.
Nevertheless, it won't hurt to try to gather the reports. You'll find driections for how to generate them, and to post them on Pastebin.com (then put a link to them here) so we can see what's going on at Adobe Forums: InDesign CS5.5 Not Responding
Do you happen to run a font manager? If so, which one, and waht version? -
I turned off the power to my apple tv whilst updating and now it will not work, i have tried to restore using usb but it says unable to find. any help please?
Welcome to the Apple Community.
Are you following these instructions.
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
Just got an ipad air, ordered from Apple online store, can't open the SIm card slot - comes with a special tool, but is it meant to be springloaded and just pop out? I think it is faulty.
Push pin in firmly (tap to enlarge image)
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2 errors: "Your iPhone could not be activated because the activation server is temporarily unavailable" and the sim says "searching" while iTunes says there is "No Sim installed" - but of course, there is! Any help please??
Hi Peter,
Thank you for the note - I have seen similar replies on other posting errors and I see how that could make sense. The thing is, my iPhone is not jailbroken - it is from an authorized distributor. However, when I told them about the "no service" problem on the sim, they were unable to assist. Then my phone messaged that an itunes restore was required - so I did that, several times, to the error message now noted on my post. I wonder if there is some other way to over-write this message? Thanks very much. -
I transferred excell spreadsheet from my old pc to my new mac. I used it last fortnight but now cannot find it. Any Help please.
I have tried Spotlight but to no avail I have an Imac.
gp140The file should still be listed by name under, "Open Recent."
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Hi, my iphone 4s ios 6.0.1 shuts down randomly, Apple told me the phone & battery are fine as it holds a charge, I did a 2nd restore, deactivated iCloud, and now the frequency of shutting down is even more, any help please ?
It's almost impossible to say whether it's the battery or something else. If you're running 6.0.1 and you've done a restore and set it up as new, there are no other software updates to try.
If there's no Apple Store near you, contact Apple Care. If you can't wait for a replacement phone, you may be able to get an express replacement (they ship you the replacement before you ship them yours, but they will put a hold on your credit card until yours is in their hands).
http://www.apple.com/support/contact/ -
I have a Canon MP990 and I keep getting a communication error code 306A. I have tried the usual turning everything off and starting again all to no avail. I have searched for a driver update but cannot seem to find one- Any ideas please?
Hi Peter!
I'm sorry to read that you are having issues with your Sync account.
Your best bet is to follow the steps described in this blogposts and open a bug:
https://philikon.wordpress.com/2011/06/13/how-to-file-a-good-sync-bug/
After that, if you don't want to user Sync in your computer, you can stop it with this simple steps:
* At the top of the Firefox window, click on the Firefox button (Tools menu in Windows XP) and then click Options.
* Once the options window opens, click on the Sync tab.
* At the bottom of the Sync tab click on '''Deactivate this Device''' link -
Hi,
I have an I pad2 ,mail button was working fine until a couple of hours ago,when I pressed the button my hotmail messages came up,now when I hit the button I just get a blank template ? Help please !No,didn't have any of those but have since solved the problem by following the advice in user guide to switch off and switch back on again,thanks for your efforts anyway.
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TS1424 i restored my ipad 3 using itune but it is unable to activate any help please
i succesfully restored my ipad 3 using itune but it is unable to activate any help please
Welcome to the Apple Community.
Are you following these instructions.
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
I forget the answers for the secret questions,, i need to reset them,,any help please
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97479) -
My netflix won't play on my computer. At first it wouldn't work in Safari and it gave me a redirect failure (too many redirects). Then I tried it in Chrome and it won't work in there. It work for a few days in Firefox and now that doesn't work either. I have a MacBook Pro OS X Yosemite version 10.10.2. I just updated because I thought that would help. I tried clearing my history/cache but that didn't work. Do I have a Mac version of a virus? Help! What is wrong?
Also, I noticed when I log into my computer with my password when I first turn my computer on, The password box is slightly off center the first time, then I type my password, then it comes up again looking centered like it's supposed to. What is happening???My netflix won't play on my computer. At first it wouldn't work in Safari and it gave me a redirect failure (too many redirects). Then I tried it in Chrome and it won't work in there. It work for a few days in Firefox and now that doesn't work either. I have a MacBook Pro OS X Yosemite version 10.10.2. I just updated because I thought that would help. I tried clearing my history/cache but that didn't work. Do I have a Mac version of a virus? Help! What is wrong?
Also, I noticed when I log into my computer with my password when I first turn my computer on, The password box is slightly off center the first time, then I type my password, then it comes up again looking centered like it's supposed to. What is happening??? -
Ipod cannot update. The required file cannot be found?? Any help please.
Hi,
I like many others have major problems with my Ipod, we downloaded the Itunes 6 , removed it, went back to 4.9, connected the Ipod, everything got erased. ( but it was still on the computer thank goodness, anyway now I can't put anything back on to my Ipod, it say "Ipod cannot update. The required file cannot be found"
I have Windows Xp Pro 2, what can I do, please lead me in the right direction.
ThanksOK - Looks like your iTunes is working and has the songs you expect in it. No need to uninstall iTunes.
Are the Playlists on the iPod only, or are they in iTunes only, or are they on both? Are they populated with the songs you expect?
You can save the Playlists by 'Exporting' them individually to a PC file. Within iTunes, select (highlight) a playlist, go to File==>Export Song List and save the file to a 'Playlists' folder that you create. Save the playlists as a .txt and an .xml file (do both for each playlist: data redundancy is good).
Do you have the original photos that are on the iPod? We will have to Restore the iPod and all data on it will be erased. As you have all the necessary music on iTunes, all we would be concerned about are the photos. Or anything else you haven’t mentioned.
As long as you are satisfied with the state of your iTunes (all music and playlists present and accounted for), then you can comfortably Restore the iPod and place it all back on the unit. Restoring an iPod will not impact your iTunes. It just clears off the iPod's HD and replaces the operating system with a fresh copy. This should correct your inability to download any additional music to the iPod.
Before you proceed with the Restore below, make sure that you have copies of all the data on the iPod so you do not lose anything.
First, make sure that the iPod is fully charged.
Make sure that you have the latest iPod Updater software (if you already do, skip to *)
You also need to install the new Updater software (if applicable) by double-clicking on the file that downloads.
After you install the Updater to your PC, reboot your computer.
After rebooting, run the Updater.
* Go to: Start ==> Programs ==> iPod.
It should initialize then ask you to connect an iPod.
Connect the iPod when asked (not before) and you should have two options available: Update or Restore.
-- Choose the Restore option and it will update your iPod's firmware to the latest version and format your iPod's hard drive.
After the Restore complete, re-register the iPod with iTunes, choose your syncing preference and place the music back on the iPod. Do whatever it is you do with the photos (I just have a mini, so no experience with photos), and you should be good to go.
Post back if you have any questions. Especially if you are unsure of anything before you perform any additional processes. -
I have just tried to update iTunes to the latest software and now I keep getting error messages. I have uninstalled and downloaded the latest version without any success. Any advice please?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time? -
Having just changed my BT home hub to a 4 series from a 3 I cannot get my mail. I am with Yahoo and get a message saying 'cannot get mail'. My Internet is ok and my user name and password have not changed. Any suggestions please.
Hello Betty,
Thank you for the details of the issue you are experiencing with your Yahoo! email account on your iPad. I recommend the following article to troubleshoot this issue:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thank you for using Apple Support Communities.
Best,
Sheila M.
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