My macbook pro displays a folder with a question mark on it when it turns on. What does this mean and how do I fix it?

My macbook pro displays a folder with a question mark and won't open. What does this mean and how can I fix it?

it means your HD and the software can't find each other, the following article tells how to troubleshoot this issue:
https://support.apple.com/kb/TS1440
hopefully you have backup of your data since sometimes this means the HD is crashing.
if the article doesn't resolve the issue i would take the mac to apple store or service provider and have it looked at, the following link tells how to find one close to you:
https://locate.apple.com
good luck!!

Similar Messages

A file folder with a ? Appears on my screen when turning on. What does this mean and how do I fix it?

A file folder with a question mark Appears on my screen when turning on. What does this mean and how do I fix it?

There are four general causes of this issue:
1. The computer's PRAM no longer contains a valid startup disk setting when there aren't any problems with the disk itself. This can be checked for by pressing the Option key and seeing if the drive appears.
2. The internal drive's directory structure has become damaged. This requires usage of an alternate bootable system to perform the repair.
3. Critical system files have been deleted. This requires usage of an alternate bootable system to reinstall them.
4. The internal drive has died or become unplugged. This is the most likely case if the computer took a sharp impact or there are unusual sounds coming from the hard drive's location.
(66745)

This is an message when I open up CS4 in Illustrator. "Some plugins in additional plugins folder are conflicting with application or user plugins. It will skip loading plugins from additional plug-ins folder? What does this mean and how can I fix it.

This is an message when I open up CS4 in Illustrator. "Some plugins in additional plugins folder are conflicting with application or user plugins. It will skip loading plugins from additional plug-ins folder? What does this mean and how can I fix it?

Thanks Larry. I thought so. I will do this weekend. Again, I appreciate your help.
Trying to get updated software – I am not a fan of the cloud stuff. Nothing I can do about it.
Thanks again Larry!

Trying to update my iPhoto to 9.5.1 and I get "Update Unavailable with This Apple ID" what does this mean and how do I fix it?

My iPhoto currently has a circle with an 'x' through it and I can not open it or sync my photos.
Trying to Update my iPhoto to 9.5.1 and it says "Update Unavailable with This Apple ID" because "This update is not avaialble for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
What does this mean and how do I fix it?
I haven't changed my Apple ID or if I bought teh original update under my parents Apple ID, how do i fix it?
Thanks!

What version of the OS do you have?
Is there an iPhoto application in teh applications folder?
LN

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it.

My iPod doesn't sync it keeps coming up with the message "The iPod 'iPod Nano' cannot be synced. An unknown error occurred (13019)." What does this mean and how can I fix it?

I am getting the same error message. Have you figured it out?

I have downloaded music to my phone through my Apple ID and it has this message that reads you can download purchases on this device with one Apple ID account every ninety days, what does this mean and how do I fix it?

I have downloaded music to my phone through my Apple ID and it has this message that reads you can download purchases on this device with one Apple ID account every ninety days, what does this mean and how do I fix it?

Well, it doesn't mean that at all. You can download music purchased with an Apple ID to up to 10 devices. There is no 90 day wait. The wait is if you change the Apple ID.

TS3212 What does this mean, and how do you fix it? "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender."

What does this mean, and how do you fix it?
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender."
Trying to install iTunes 10.7, first attempt; downloaded and ran with everything closed, seccond atttempt; just click on run, third attempt; ran upgrade with iTunes open. All of the results were the same.
Is there something wrong with the iTunes 10.7 Windows installer package?

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

When I try to sync my iPhone with my computer I get this message "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean and how can I fix it?

When I try to sync my iPhone 4S with my computer, I get this message: "This iPhone cannot be used because the Apple mobile device service is not started" What does this mean, and how can I fix it?

means that apple mobile device service needs to be started try this article to get it turned back on
Restart apple mobile device service

What does this mean and how do I fix it? Error ITMS-9000 "Invalid Code Signing The executable ´viwer.app/ viewer´ must be signed with the certificate that is contained in the provisioning profile"

What does this mean and how do I fix it? Error ITMS-9000 "Invalid Code Signing The executable ´viwer.app/ viewer´ must be signed with the certificate that is contained in the provisioning profile"

If you had Firefox save your Yahoo password, first try deleting that here:
orange Firefox button ''or'' classic Tools menu > Options > Security > "Saved Passwords"
The "signed out" message seems to be related to how Yahoo authenticates you. Some users have reported that disabling automatic proxy detection solves the problem, and it also resolves an issue of getting logged out every few minutes, if you have ever experienced that.
To make the change:
orange Firefox button ''or'' classic Tools menu > Options > Advanced
On the "Network" mini-tab, click the "Settings" button, then choose "No Proxy" and OK your way back out.
If your work connection requires you to use a proxy server, try the "Use system settings" option instead.
Does that help?

I am having a hard drive issue with code 4MEM/6/4000000:6x7a5db418. What does this mean and how do I fix it?

I recently ran the Utility Disk and was verifying the Hard Drive due to some permission issues and found a problem. It told me to run the application startup disk to do another diagnostic which I did. It confirmed there is an issue and gave me the following code = 4MEM/6/4000000:6x7a5db418. What does this code mean and how can I go about fixing the problem? Any wisdom with this would be greatly appreciated. Thanks!

the meanings to those codes are not made public and only Apple certified technicians have access to them.

"Your Firefox profile cannot be loaded. It may be missing or inaccessible." What does this mean and how do I fix it? I have a MacBook with 10.6.7 & I just tried to download FF4.0.1.

I signed on to my computer this morning and FF did not work. I tried dragging everything to the trash and downloading from the website. I'm getting the same error message. I am not using time machine.

hello davidrusso71, press windows-key+R on your computer and open ''%appdata%\Mozilla\'' - an explorer window should come up, in there rename the folder labelled "Firefox" to something like oldFirefox. on the next start of firefox this should lead to a new profile being created...
you might want to import some of your old data into the new profile afterwards: [[Recovering important data from an old profile]]

I've recently moved my computer and when I've set it back up again all the songs in my library have two versions one preceded by an exclamation mark and followed by cloud symbol with an exclamation mark in it. What does this mean and how can I fix it?

I'v also moved my library to an external hard drive as I'd run out of space. I don't know if this has caused the problem.
Any advice appreciated.

Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.

I can't log in to my computer- when it turns on it has a white/gray screen with a flashing folder with a question mark in it. What does this mean and how can I get it to stop to log in?

Hi
I dropped my macbook yesterday and it turned itself off. When I tried to turn it back on all I got was a white/gray screen with a flash folder with a ? in the middle of it? What does this mean and how do I get it to stop so I can log onto my laptop?

Deev
Normally the question mark on the gray screen means it can't find the operating system. Have you tried booting up from the installation DVD? Do that, and when you come to the screen where it wants to begin a system installation you'll notice in the menubar where it say's utilites. Click on that and choose disk utility. from there choose your disk and try to verify and repair the disk. If you can you may want to also try and new install of the system. I don't know how much critical data you have, but reinstalling is an option. did you purcahse you from an Apple store? If you did you may want them to look at it. Hope this helps.
Regards,
Joseph

When I insert the usb of my Elgato Video Capture into my Macbook Pro, it says 'USB Devices Disabled'? What does this mean and how can I solve it?

When I insert the usb of my Elgato Video Capture into my Macbook Pro, it says 'USB Devices Disabled'? What does this mean and how can I solve it?
I've partitoned Windows swell and it says the same thing? I'm trying to live capture from my Sony Camcorder through Elgato but I just get the above message?

This means that the backups were made with a later version than the version currently on the phone. You will have to update the phone to 6.1.3 to be able to restore the backup. You can restore a backup made with an earlier version, but not with a later version.

HT1338 i purchased dvd studio pro and im trying to install it but when i go to click continue it gives me this "you cant open the application gestalt tool becasue powerpc applications are no longer supported" what does that mean and how can i fix this ?

i purchased dvd studio pro and im trying to install it but when i go to click continue it gives me this "you cant open the application gestalt tool becasue powerpc applications are no longer supported" what does that mean and how can i fix this ?

I note this information from Wikipedia: "DVD Studio Pro was a high-end software tool published by Apple Inc. to allow users to create DVD masters to be sent out for replication at production houses. Its tight integration with other Apple applications allows users to take Final Cut Pro and Motion projects and render them into the DVD format without encoding to intermediary formats. This streamlines the production workflow and reduces overhead."
If that is your intent, finding a substitute program that will run on your Mac may not be as efficient. Others can advise you on alternatives, or you can post a new thread specifically with that question.
BTW: what Mac and what version of OS X?
If it is important to you to continue to use DVD Studio Pro, consider the option of installing Snow Leopard (with Rosetta) into Parallels on your Mac:
[click on image to enlarge]
Full Snow Leopard installation instructions are here.

My macbook pro displays a folder with a question mark on it when it turns on. What does this mean and how do I fix it?

Similar Messages

Maybe you are looking for