My MacBook Pro doesn't accept CDs or DVDs anymore, but it did when I bought it 2 years ago. How can I get it to read disks again?
My MacBook Pro doesn't accept CDs or DVDs anymore, but it did when I bought it 2 years ago. How can I get it to read disks again?
My quess is that the new software just doesn't allow the disk drive to work. I would love an explanation why this doesn't work and some help getting it to work. It's really frustrating because I get a bunch of CDs from work and never get to listen to them on my MacBook.
Make sure the discs are free of finger prints. The optical drive cannot read a disc with smudges and dust.
Check Finder > Preferences > General
Make sure: CDs, DVDs, and iPods, is selected.
Similar Messages
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I have an Retina display MacBook Pro with HMDI out port. I also have an HDMI to Component cable with Audio Plugs. How can I get HDMI out to work with this cable when plugged into the MacBook Pro and connected to the TVs Component and Audio in ports.
Will not work. To my knowledge, dual converting like that isn't supported. The Mac must detect the connected video output device and that sort of info cannot be done across an analog component uni-directional connection.
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MacBook Pro doesn't want to start up anymore.
My MacBook Pro doesn't want to start up anymore.
When I turn it on, it turns on, followed by a white/light grey screen with apple logo. After a while a loading wheel appears beneath the logo and a loading bar beneath it. The loading bar loads to about 1/5 and then disappears, leaving the computer stuck on the the white screen with the apple logo and the loading wheel.
I tried to reset the PRAM, but it didn't help, it only got the startup sound to play when I turn the MacBook on.
What can I do about this? Hopefully I don't need to lose my files.
Thanks in advance,
Emillonelyplanet wrote:
Seems like I have to use my Time Machine backup drive to reinstall the OS.
No you don't.
OS X can be reinstalled all by itself leaving the programs and files alone, provided the drive is working correctly.
I'm not quite sure how to recover the files from Macintosh HD that I don't want to be deleted during this process.
The TM drive is almost useless because you can't boot from it to recover your latest files with.
That's why I gave the link for the undelete boot drive, you create and boot from that, access your internal drive and grab files, then you can restore from TM or other things, like the repair list of fixes I gave you.
Could you help me a little on how to backup files manually most easily?
The problem is your machine isn't booting to grab the files.
So you need to create a external boot drive, then you can access the internal boot drive directly and grab files out of your Music, Pictures, Movies, Documents folders (etc) to the external boot drive.
Most commonly used backup methods
Or is there a way to do this without deleting all of the files in my user folders on Macintosh HD?
Yes, you can choose to create a
Create a data recovery, undelete boot drive
and recover your filesnow , or you can chose to try fixing the machine without recovering your files, but your taking your chances as we don't know how seriously wrong it is yet.
If your willing to take a risk then proceed through this list, Step 1 - 8 etc., until the machine boots up.
Step by Step to fix your Mac
If the machine doesn't boot up then you need to create the external boot drive to get the files before proceeding with further steps.
If this is too much for you, then call a local PC/Mac data recovery/repair service and they will handle it for a large fee. -
I have a new macbook pro and just made a video on imovie and it asked me to put it on idvd but there is no idvd listed as an option. How can i get idvd. it doesn't seem available
Since Apple has stopped supporting and offering iDVD you'll need to purchase the iLIfe 11 disk from a 3rd party retailer like Amazon.com: iLife 11 which will include iDVD 7.
OT -
Macbook Pro 2,33Ghz Core 2 Duo Radeon X1600, it has been presentng screen artifacts since a year ago. It is not in warranty now, but I read in the web that plenty of people is having the same problem as an early degradation issue. Sometimes the system freezes and stops respondign so I have to restart and lose all the unsaved work. A few moths ago, the Superdrive stopped recognizing the disc because of a firmware update released by Apple!! It is not acceptable. Solution?
Apple should give a solution to all these people who spent more than 2500$ in a laptop that has stopped working in less than 3 years!
http://reviews.cnet.com/8301-13727_7-10330060-263.htmlYes, it appears the X1600 has more than its fair share of issues. I've seen reports of people reflowing the solder joints on/around the GPU with success, even baking the LB in the oven.
The rest is something you'll have to take up with Apple. -
Hello, I have a macbook pro retina-2013.
About Mavericks I could set my 4K monitor via HDMI on 2560x1440.
This I can not get through at Yosemite. Can someone help me there?They really pushed that it would all work great! Has anyone had the same struggle? Are there any step-by-step instructions to get linked up?
Call Verizon's wireless tech support & explain your problem to them. They will provide "step-by-step" instructions over the phone.
Take notes too!
TIP: If you do call & don't want to go through all those darn promps, when you initially call, just don't say anything. The automatic voice will then say, "will connect you to a service rep." -
I seem to have 2 iCloud accounts with different names - a free storage that came with my MacBook and one I used when I bought some iCloud space. How can I cancel the free account? Because of this I can't access iMatch and the ICloud account I paid for on my MacBook
Any ideas cos its frustrating that I can't access something I paid for!Sign out of the account you do not wish to use, sign into the one that you do wish to use.
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How can I get my previously purchase music to show up in itunes on my macbook air? Not sure I want to import and use up hard drive, but would like to have access to my songs/playlists on my computer. It says homesharing is turned on for all my devices using the same apple id.
iTunes prefs > Store - Show iTunes in the Cloud.
You must be signed into the iTunes store. -
New macbook pro doesn't startup all the way anymore
I just bought my Macbook pro 13" 2.53ghz.
I was extremely excited with my new machine because it's my first mac.
But now, 5 hours after unpacking it, I'm getting frustrated.
My mb already froze 5 times and now, when I try to start is, the white/grey screen with the apple logo and the little 'waiting circle' just stays on the screen.
I had this problem earlier today, but when I rebooted my mb without other devices attached (iPod, usb drive and powercord) it worked. Now I tried the same thing with and without other devices attached and it just gives me that stupid white screen with the logo.
Does anyone knows how I can solve this problem and start working with my mb again?
PS: I am not American, so excuse me if my english is not understandableHere are some things you could try:
1. Insert the original OS X install disc and reinstall the operating system. If the problem is a software fault, that should fix it. (Once the MBP is running again, you could use Disk Utility to run the "Repair Permissions" and "Verify Disk" routines in it. Disk Utility is in the Applications/Utilities folder.
2. If reinstalling the OS doesn't work or doesn't help, you could insert the second install disk and boot and run the hardware test program. That will tell you if there' s a hardware failure in your machine.
Good luck.
One more thing: when you are doing (1) or (2) above, be sure your MBP has the power cord attached and is plugged into line current and not just running on the battery. -
MacBook Pro won't accept any CD/DVD
Unable to insert any type of CD/DVD into my MacBook Pro. It just won't open the gates.
It seems like there is already a disc inside but really there isn't.
What is the problem?
What is the solution?
Purchased June 2010
Processor 2.4 GHz Intel Core 2 Duo
Now running Mac OS X 10.7.5Hi hitin.sharma!
You may want to try to force eject anything that may be in your optical drive through the keyboard shortcut listed in this article:
OS X keyboard shortcuts
http://support.apple.com/kb/ht1343
This article may also have some helpful information for you:
Mac notebooks: Tips for inserting discs into the disc drive
http://support.apple.com/kb/HT1360
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I updated my MacBook Pro with Mountain Lion and now it is slow in starting up and loads a number of probrams. How can I fix the problem?
Have you tried starting in Safe Mode and see if the slowness still occurs?
Restart holding the "shift" key.
(Expect it to take longer to start this way because it runs a directory check first.)
If this works look in System Preferences > Users & Groups > Login items and delete any third party login items (-), you can always add them back with the (+). Also look in /Library/Startup Items. Nothing is put in that folder by default, so anything in there is yours.
Reboot normally and test. -
When the Apple techs at their store setup my new MacBook Pro, my first Apple product they evidently acted as The Administrator. They did not tell me about this process or give me a password. So now when I need the password I have no idea what it is, etc. The Apple store is 60 miles from where I live. A challenge to just go in and get help. How can I find my password or set a new one?
Forgot Your Account Password
For Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password, and
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself -
My MacBook Pro keyboard not working correctly after Win7 bootcamp installation.
Installation went well but when I boot either with OSx or Win it always keeps Windows keyboard.
How can I have Mac keyboard in OS boot and Win keyboard in Win boot?Hi - I have the exact same model as your MacBook and had a few questions as mine is acting up. I upgraded the ram to 8gb (2x 4GB ram) and ever since then my computer has not been running as smoothly and the start up time is horrendous. Have you encountered this problem? And if so how did you fix? What would you advise me do?
I was thinking of reverting back to the original factory 4GB then rebooting the entire computer. Any suggestions?
Thanks in advance!
Allen -
How can i get itunes to read my CDs again
I cannot get iTunes to read my CDs. It keeps telling me to reinstall iTunes, and I did, but it still will not read my CDs
Hey there wesley254,
It sounds like your audio cds are not being seen in iTunes when you insert them into your drive. I would use the troubleshooting in the following article about that very subject:
iTunes for Windows doesn't recognize my audio CDs
http://support.apple.com/kb/ts1584
Verify Windows recognizes your optical drive
If Microsoft Windows recognized your optical drive, but doesn't recognize it now, follow the instructions in iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
Check for software updates
Microsoft or your computer's manufacturer may have released updated software. Check to see if there are updates to Windows or to the software that controls the drive. Check your computer manufacturer's website for updates, particularly for updates to the CD or DVD drive. If you bought the drive separately from the computer, check the drive manufacturer's website. In some cases, software drivers for other devices (such as video and sound cards) could affect how the CD or DVD drive works. Make sure your video and sound cards have the most current drivers.
Check for firmware updates
From time to time manufacturers publish updates to a CD or DVD drive's internal software (known as firmware). Check your computer manufacturer's website for firmware updates first. This is important because the internal drives used by some companies (including Dell) require special firmware. If an update is not available from the computer manufacturer, check with the company that made the drive. In some cases, firmware for other devices (such as video and sound cards) could affect how the CD or DVD drive works. Make sure your video and sound cards have the latest firmware as well.
Important: Use special care when installing firmware updates. Incorrectly installing a firmware update could damage the drive and make it unusable. Always check with the computer manufacturer first before checking with the drive manufacturer.
Additional steps
If you have more than one optical drive, try using iTunes with each drive.
Burner software conflicts
If iTunes had previously been working and you recently installed some software that also includes CD burning capabilities (including Napster, Audible, or other online music store software), you may need to do a Repair installation of iTunes.
If iTunes still does not recognize audio CDs after you try these steps, it is possible that third-party software has installed device filters on your computer that are contributing to this issue. Learn more about device filters and how to resolve issues they cause.
To assist Apple in identifying affected drives, please provide feedback by running CD Diagnostics in iTunes
Click here for more information.
iTunes for Windows: Can't Import or Play Music From Audio CD
Thank you for using Apple Support Communities.
Regards,
Sterling -
My macbook pro doesn't communicate with video projectors anymore
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Anybody out there who can help?Make sure the discs are free of finger prints. The optical drive cannot read a disc with smudges and dust.
Check Finder > Preferences > General
Make sure: CDs, DVDs, and iPods, is selected.
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