My MacBook pro doesn't turn off whith the "turn off" command in the apple menu

When I try to Restart or Turn off my MacBook Pro in the apple menu the Display turns blue undefinitely but Turn off with de Power Button.

Sounds like you need a SMC Reset, have a Magsafe issue, perhaps a battery issue. Perhaps a power issue in your location, try another outlet, location or power line.
See #1 here and let it charge overnight.
Step by Step to fix your Mac
If you don't want to deal with the local Apple Authorized Reseller, call Apple/AppleCare and since it's under warranty they will send the machine to one of their Apple Authrized Repair centers.
You can take the machine to a local Apple Store and they will test it too, bring the Magsafe as well, it might be broken or not conecting correctly.

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My macbook pro doesn't connect to iCloud. It only connects to the internet through Google.

How do I reconnect through the internet through Safari and Mail? It just stopped working today.

Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

My macbook pro doesn't turn on. The battery is charged but the screen stays black when I press the power button. Anybody has a solution for me please?

My macbook pro doesn't turn on. The battery is charged but the screen stays black when I press the power button. Anybody has a solution for me please?

Try a #1 SMC Reset and see the Apple links, if that doesn't work make a appointment for a evaluation.
..Step by Step to fix your Mac

My macbook pro shuts down and doesnt let me turn it on after a few days i try to turn it on and it works but then after a few hours or so of using it it turns off again and the cycle of me waiting days to turn it back on happens again whats the prob?

my macbook pro shuts down and doesnt let me turn it on after a few days i try to turn it on and it works but then after a few hours or so of using it it turns off again and the cycle of me waiting days to turn it back on happens again whats the prob?

If you haven't already done so, try this simple step first.

My macbook pro doesn't turn and has a black screen. Fan is running though. Does anyone know what to do?

Does anyone have any advise when a Macbook Pro doesn't boot and has a blank screen? The fan is running but there are no backlights working.

Depending on your model MBP, see Article: http://support.apple.com/kb/TS2377 MacBook Pro: Distorted video or no video issues These computers were manufactured between approximately May 2007 and September 2008
If you are under warranty and/or have AC, give them a call.
Out of warranty, take your MBP to your local AS and/or AASP.

MacBook Pro doesn't wake if left asleep too long; sleeps immediately after boot; SMC Reset / NV Reset only temporary fix

I've tried hard to find someone else with these symptoms, and nobody seems to have a complete answer.
After upgrading my 2008 MacBook Pro to OSX Lion, these problems began.
Whenever I leave the lid closed for too long - not entirely sure how long, but the longer I leave it the more likely this is to happen - it refuses to wake when I open the lid. The power light will brighten, as if it were about to wake, and sometimes the screen will flash, but then it will all go black, power light and all.
At this point I press the power button, and the power light briefly flashes, and then the macbook seems to 'really' turn itself off.
Then I press the power button again, and it begins to boot. I enter my FileVault 2 password, and the apple logo and spinner appear, but as soon as the graphics driver kicks in (or whatever it is - the point when the shades of grey suddenly change and the brightness automatically adjusts) suddenly the mac goes straight to sleep immediately, and we're back to the same symptom as before.
It will do this repeatedly through a 2nd, 3rd, etc power cycle.
Resetting the SMC doesn't seem to help.
I have managed to get the macbook to boot normally by clearing the NV Ram, and also by booting into single user mode and immediately shutting down and rebooting. But this does not solve the problem, it merely lets me boot one more time.
Any thoughts appreciated, it's driving me mad, not to mention losing me work.

Anyone? Is there really nobody else who's seen similar symptoms?
I'm still experiencing this. I've discovered that booting into Recovery Mode usually works first time, but this doesn't help with my wake-up-from-sleep problem.

Macbook pro doesn't start after a long time of inactivity

hi,
MAC OS doesn't start when I switch on my macbook after a long time of inactivity. The HD seems to turn, the non activity led is on but nothing on screen.
I have to switch off the machine by pressing the start button during five seconds and then switch on again to launch MAC OS without problem.
the problem doesn't appear if the macbook has been switched off for a short time and only appears after a long time of inactivity
I dont'know if their is a hardware problem? can somebody help me?
macbook pro Mac OS X (10.4.6)

hello,
I have a the problem when the MBP is in sleep mode too for one hour for example. It doesn't wake up and the behaviour is the same as a power on.(power ok, hd turns , blank screen, activity led on, no launch of MAC OS)
I call apple support . They told me to look at the ram stick in order to find if the ram is in good place.
No differences , the problem is still present after disconnection an reconnection of RAM.
did someone find a fix at this issue?
thank you.

TS4006 How do I add iphone4s to iCloud's "find my phone"? I turned on macbook pros system prefs to "find my phone", turned on iphone4s's "location services" and set up iCloud, etc. iPhone4s still won't show-but macbook does show. It receives gmail, weathe

How do I add my new iPhone4s to iCloud's "Find my iPhone"? I followed the iCloud instructions and turned on Macbook Pros' system prefs to "find my mac", turned on iPhone4s's "location services" and set up iCloud, etc. In the "Find my iphone" tab of my new iCloud account (on my Macbook Pro) my iPhone4s still won't show—but my macbook does show. I had my iPhone4s set up at the phone store (2 days ago) and It receives gmail, my contacts and calender entries, the weather, etc. I installed the "Find iPhone" app from iTunes on the iPhone4s, synched to iTunes, even reset the phone, but the only device that gets located is my Macbook Pro. I can send a "sound" message to my Mac (and the Mac recieves it) but unable to see the iPhone4s from my Mac, let alone send any message. Any suggestions to get the iPhone4s device to appear in iCloud?
Thank you in advance for your help.

OK, I figured it out...I deleted the iCloud account off my iPhone (Settings, iCloud, Delete Account), and then added iCloud back in (Settings, iCloud, SignIn)....and then my email (iCloud) and "Find my phone" features worked! Nice!!!!

Macbook Pro doesn't recognize audio cd's after Yosemite upgrade

After completing the upgrade to Yosemite, my Macbook Pro doesn't recognize purchased audio cd's. Help!!

hi russeel!
when i first upgraded to 5.0.1.4 i panicked for a while looking for that tab (and the Burning one) ... the subtab that i find kind of strange is "Advanced-General". Generally Advanced? Not Tremendously Advanced?
okay, we've gone up a
b lot
of versions in your case (nearly as many as it is possible to go), so we'd probably better check through some of the usual suspects. let's start off with this document:
http://docs.info.apple.com/article.html?artnum=93444
and these resources might be useful:
http://docs.info.apple.com/article.html?artnum=300252
toonz, "Where to find firmware for your CD/DVD drive", 05:55pm Apr 15, 2005 CDT
keep us posted.
love, b

Macbook Pro doesn't recognize iPhone 4Gs

Macbook Pro doesn't recognize my iPhone 4Gs
My Macbook Pro 15 (Mac OS X 10.6.8) doesn't recognize my iPhone 4Gs (iOS5.1)
Suddenly it stopped, last time was April 11 via Wi-Fi.
Now even with the device plugged it can't be recognized.
On iPhone Settings, the "iTunes Wi-Fi Sync" tab is grayed.
Few days ago iPhone started to behave strangely, refusing to power off, sometimes not charging when plugged to USB port, sometimes does.
Don't know what to do.
Thanks in advance
best

What kind of phone is this? an iphone 4? or an iphone 4S? ( note there is no such phone as an iPhone 4gS)
What you describe here is in my eyes the beginning signs of accidental damge, such as water damge of some sort.
This is a great oppurtunity to see if the same issues you are having when connecting to your computer, replicate when conencted to another computer.
You need to find out if there is a way to test with a new USB cord if possible to rule that out.
Trying to isolate this to, or away from the iphone.

Macbook pro doesn't start up anymore

Guys i got a pretty big problem. My 1st gen macbook pro doesn't wanna completely start up anymore. When i press the startup button, I get the bong and when the apple logo appears, it suddenly restarts. So the bong appears, the apple logo shows up and then it restarts again: this keeps on going and i cant stop it unless i pull out the battery and power plug. I have no idea how this is possible: I did nothing unusual with my computer. The only alarming thing that happened before this was a kernel panic. After restarting my computer everything was fine and the mbp seemed to have recovered. So I then left it as I went for dinner and when i came back, the screen was black en frozen. So I turned of the mbp and then it wouldnt start up anymore!!!
Can anyone please help me!!!

Place the OSX installation DVD that came with your computer and hold down 'C' during the restart. That should open up the installation/repair screen. There you can check your volume and repair it through Disk Utility. If you can't fix your drive here, you can restart your machine in target mode and backup your drive (given that you have another computer to back it up to) and then hard-format and reinstall. This might be a long and hard process but it should solve your problems. If you have more questions, just post.
Cheers-

Macbook Pro doesn't get CD/DVD inside the superdrive

Hi every body!
Last August I bought my first Mac, a Macbook Pro 15''.
Less than two months after that, I have the next problem: when I want insert any CD/DVD on the SuperDrive, It doesn't accept it (it doesn't get the CD/DVD inside the Mac).
But if I leave the CD/DVD in the Superdrive and then I suspend and wake up the laptop, then the superdrive get the CD/DVD inside! It also happens when I restart the laptop with de CD/DVD in the Superdrive.
I have intented to restart the SMC but it doesn't work. I can't turn on the computer and then insert a CD/DVD.
Someone can help me?
(Sorry about my english, I'm spanish xD)

The collect policy depends on the country and it doesn't matter where and how you bought it, every legit purchase is backed with a year of global apple warranty .. if you suspect the same , I suggest you take yours to for a quick walk to the apple store

MacBook pro doesn't see camera memory card

I have a problem with my new MacBook Pro and my Konica Minolta Dynax 7d. When I connect the camera to the MacBook with USB cable, I can't read the memory card, che doesn't appear on the desktop.
When I am on windows 7 on Bootcamp, it work well, but when I am on windows 7 whith parralel Desktop, it doesn't work.
What would be the problem ?
Thank you.

Hi James Cook2,
If you are having issues with an external USB card reader when used with your MacBook Pro (but that works with other computers), you may find the troubleshooting steps outlined in the following article helpful, in particular the portion about checking with the manufacturer to verify compatibility and any updated drivers:
OS X Mavericks: If a USB device isn’t working
http://support.apple.com/kb/PH13876
Regards,
- Brenden

10.5.4 installed, Macbook Pro doesn't start up

Hi,
I just installed 10.5.4 via Software Update. But now my Macbook Pro doesn't startup correctly anymore. I hear the start up sound then the white screen with apple and the spinning wheel. Then then fans start to grow louder and louder until the whole unit just shuts down and is off.
Has anyone already experienced this problem? Please help.
Thanks.
Best Rob

The combo update is only available from the Apple download site. The link is in one of the other 10.5.4 threads. Software update only uses a delta update.
Try booting in the safe mode, hold down the Shift key while booting. If you get to the login screen, don't login but hit the restart button. That should allow a normal boot - it forces a disk repair.
Otherwise, boot into the Leopard DVD, select the Utilities menu and run the disk utility from there and repair HD and permission. If that succeeds, you should be able to boot normally.
The update may have actually succeeded but the cleanup failed.
If you manage to get back into your system, check the version of your OS. It may be 10.5.4
If all else fails, you will need to restore your previous system using TimeMachine, although usually one of the above techniques will usually result in a bootable system without needing major surgery.

MacBook Pro doesn't want to start up anymore.

My MacBook Pro doesn't want to start up anymore.
When I turn it on, it turns on, followed by a white/light grey screen with apple logo. After a while a loading wheel appears beneath the logo and a loading bar beneath it. The loading bar loads to about 1/5 and then disappears, leaving the computer stuck on the the white screen with the apple logo and the loading wheel.
I tried to reset the PRAM, but it didn't help, it only got the startup sound to play when I turn the MacBook on.
What can I do about this? Hopefully I don't need to lose my files.
Thanks in advance,
Emil

lonelyplanet wrote:
Seems like I have to use my Time Machine backup drive to reinstall the OS.
No you don't.
OS X can be reinstalled all by itself leaving the programs and files alone, provided the drive is working correctly.
I'm not quite sure how to recover the files from Macintosh HD that I don't want to be deleted during this process.
The TM drive is almost useless because you can't boot from it to recover your latest files with.
That's why I gave the link for the undelete boot drive, you create and boot from that, access your internal drive and grab files, then you can restore from TM or other things, like the repair list of fixes I gave you.
Could you help me a little on how to backup files manually most easily?
The problem is your machine isn't booting to grab the files.
So you need to create a external boot drive, then you can access the internal boot drive directly and grab files out of your Music, Pictures, Movies, Documents folders (etc) to the external boot drive.
Most commonly used backup methods
Or is there a way to do this without deleting all of the files in my user folders on Macintosh HD?
Yes, you can choose to create a
Create a data recovery, undelete boot drive
and recover your filesnow , or you can chose to try fixing the machine without recovering your files, but your taking your chances as we don't know how seriously wrong it is yet.
If your willing to take a risk then proceed through this list, Step 1 - 8 etc., until the machine boots up.
Step by Step to fix your Mac
If the machine doesn't boot up then you need to create the external boot drive to get the files before proceeding with further steps.
If this is too much for you, then call a local PC/Mac data recovery/repair service and they will handle it for a large fee.

How come my macbook Pro doesn't automatically connect to my wifi when it is saved under known networks?

How come my macbook Pro doesn't automatically connect to my wifi when it is saved under known networks and i have the box checked under network settings?

Random35,
does your wi-fi router filter access by MAC address? If it does, then have you added your MacBook Pro’s MAC address to your router’s whitelist of acceptable MAC addresses?

My MacBook pro doesn't turn off whith the "turn off" command in the apple menu

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