My MacBook Pro DVD drive keeps spinning and looking for a disc when there isn't one.

My MacBook Pro disc drive keeps spinning and looking for a disc when there isn't one in there. The DVD application is closed and as far as I can tell, the eject button is not stuck. I've restarted, but the problem persists. Please help!

Try these methods:
credit Kappy,
Ciao.

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  • My macbook pro mid 2010 keeps crashing and i keep getting the following report can anyone help me?

    Interval Since Last Panic Report:  30536 sec
    Panics Since Last Report:          1
    Anonymous UUID: 607D9979-1C74-04D7-EA6E-CCF8837A6E71
    Tue Jan 14 22:09:18 2014
    panic(cpu 2 caller 0xffffff7f9ba88f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8096437000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff808f7a3480 : 0xffffff801981d636
    0xffffff808f7a34f0 : 0xffffff7f9ba88f1a
    0xffffff808f7a35c0 : 0xffffff7f99fc626c
    0xffffff808f7a3680 : 0xffffff7f9a0991f6
    0xffffff808f7a36c0 : 0xffffff7f9a099254
    0xffffff808f7a3730 : 0xffffff7f9a35e278
    0xffffff808f7a3860 : 0xffffff7f9a0c1ad1
    0xffffff808f7a3880 : 0xffffff7f99fcd03f
    0xffffff808f7a3930 : 0xffffff7f99fcaad6
    0xffffff808f7a3b30 : 0xffffff7f99fcc3ff
    0xffffff808f7a3c00 : 0xffffff7f9af7e4b6
    0xffffff808f7a3d40 : 0xffffff7f9af7df70
    0xffffff808f7a3d50 : 0xffffff7f9af413c8
    0xffffff808f7a3d60 : 0xffffff7f9af4143d
    0xffffff808f7a3d70 : 0xffffff7f9af2249c
    0xffffff808f7a3db0 : 0xffffff7f9af20cde
    0xffffff808f7a3de0 : 0xffffff7f9af24e3b
    0xffffff808f7a3e00 : 0xffffff7f9a9102a4
    0xffffff808f7a3e20 : 0xffffff7f9a910237
    0xffffff808f7a3e50 : 0xffffff7f9af31d1c
    0xffffff808f7a3e80 : 0xffffff7f9af21422
    0xffffff808f7a3ed0 : 0xffffff7f9af1f3e5
    0xffffff808f7a3ef0 : 0xffffff8019c50e58
    0xffffff808f7a3f30 : 0xffffff8019c4f95a
    0xffffff808f7a3f80 : 0xffffff8019c4fa89
    0xffffff808f7a3fb0 : 0xffffff80198b3257
    Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f9ba7b000->0xffffff7f9ba8dfff
    dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f9ba76000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f99ecb000
    dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f9ba62000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f99df3000
    dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f99f51000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f99f0e000
    com.apple.iokit.IOSurface(86.0.4)[C1007599-42D0-32FF-9F2F-C63F4E6C1DEB]@0xfffff f7f9a90c000->0xffffff7f9a91dfff
    com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f99f 65000->0xffffff7f9a207fff
    dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f99ecb000
    dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f99f51000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f99f0e000
    com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f9a213000->0xffffff7f9a4e6fff
    dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f99f 65000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f99ecb000
    com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-9188170B358D]@0xffffff7f9af180 00->0xffffff7f9afe5fff
    dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f99f 65000
    dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f99f51000
    dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f99ecb000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f99f0e000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12F45
    Kernel version:
    Darwin Kernel Version 12.5.0: Sun Sep 29 13:33:47 PDT 2013; root:xnu-2050.48.12~1/RELEASE_X86_64
    Kernel UUID: EA38B02E-2B88-309F-BA68-1DE29F605DD8
    Kernel slide:     0x0000000019600000
    Kernel text base: 0xffffff8019800000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 30868033116536
    last loaded kext at 290969150260: com.apple.filesystems.msdosfs      1.8.1 (addr 0xffffff7f9bb8f000, size 65536)
    last unloaded kext at 363834236282: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7f9bb8f000, size 57344)
    loaded kexts:
    com.Symantec.kext.SAVAPComm     11.0.6
    com.apple.driver.AppleHWSensor   1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager            4.1.7f2
    com.apple.driver.AudioAUUC           1.60
    com.apple.driver.AGPM        100.13.12
    com.apple.driver.AppleMikeyHIDDriver     124
    com.apple.driver.AppleHDA 2.4.7fc4
    com.apple.driver.AppleSMCLMU     2.0.3d0
    com.apple.driver.AppleMikeyDriver           2.4.7fc4
    com.apple.driver.AppleSMBusPCI   1.0.11d1
    com.apple.GeForce    8.1.6
    com.apple.driver.AppleUpstreamUserClient          3.5.12
    com.apple.driver.AppleIntelHDGraphics    8.1.6
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.1.7f4
    com.apple.driver.AppleIntelHDGraphicsFB            8.1.6
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.filesystems.autofs            3.0
    com.apple.iokit.IOUserEthernet       1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.AppleSMCPDRC   1.0.0
    com.apple.driver.AppleLPC  1.6.3
    com.apple.driver.AppleMuxControl            3.4.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.SMCMotionSensor           3.0.3d1
    com.apple.driver.AppleUSBTCButtons        237.1
    com.apple.driver.AppleUSBTCKeyboard    237.1
    com.apple.driver.AppleUSBCardReader     3.3.1
    com.apple.driver.AppleIRController            320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            34
    com.apple.iokit.SCSITaskUserClient            3.5.6
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage           2.3.5
    com.apple.driver.AirPort.Brcm4331           615.20.17
    com.apple.driver.AppleFWOHCI      4.9.9
    com.apple.driver.AppleUSBHub      635.4.0
    com.apple.iokit.AppleBCM5701Ethernet   3.6.2b4
    com.apple.driver.AppleAHCIPort     2.6.6
    com.apple.driver.AppleUSBEHCI     621.4.6
    com.apple.driver.AppleSmartBatteryManager      161.0.0
    com.apple.driver.AppleACPIButtons           1.8
    com.apple.driver.AppleRTC  1.5
    com.apple.driver.AppleHPET           1.8
    com.apple.driver.AppleSMBIOS       1.9
    com.apple.driver.AppleACPIEC        1.8
    com.apple.driver.AppleAPIC            1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          214.0.0
    com.apple.nke.applicationfirewall   4.0.39
    com.apple.security.quarantine        2.1
    com.apple.driver.AppleIntelCPUPowerManagement        214.0.0
    com.apple.iokit.IOSerialFamily         10.0.6
    com.apple.driver.DspFuncLib          2.4.7fc4
    com.apple.iokit.IOAudioFamily         1.9.2fc7
    com.apple.kext.OSvKernDSPLib      1.12
    com.apple.nvidia.nv50hal    8.1.6
    com.apple.NVDAResman      8.1.6
    com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.1.7f2
    com.apple.driver.AppleHDAController        2.4.7fc4
    com.apple.iokit.IOHDAFamily           2.4.7fc4
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.kext.triggers         1.0
    com.apple.iokit.IOFireWireIP           2.2.5
    com.apple.iokit.IOSurface     86.0.4
    com.apple.iokit.IOBluetoothFamily  4.1.7f2
    com.apple.driver.IOPlatformPluginFamily 5.4.1d13
    com.apple.driver.AppleGraphicsControl     3.4.5
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.iokit.IONDRVSupport      2.3.7
    com.apple.driver.AppleSMBusController    1.0.11d1
    com.apple.iokit.IOGraphicsFamily    2.3.7
    com.apple.driver.AppleSMC 3.1.5d4
    com.apple.driver.AppleUSBMultitouch       237.3
    com.apple.iokit.IOSCSIBlockCommandsDevice       3.5.6
    com.apple.iokit.IOUSBMassStorageClass     3.5.2
    com.apple.iokit.IOUSBHIDDriver     623.4.0
    com.apple.driver.AppleUSBMergeNub       621.4.6
    com.apple.driver.AppleUSBComposite        621.4.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.5.6
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.5.5
    com.apple.iokit.IOSCSIArchitectureModelFamily   3.5.6
    com.apple.iokit.IO80211Family       530.5
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IOUSBUserClient     630.4.4
    com.apple.iokit.IOEthernetAVBController  1.0.2b1
    com.apple.iokit.IONetworkingFamily           3.0
    com.apple.iokit.IOAHCIFamily          2.5.1
    com.apple.iokit.IOUSBFamily            635.4.0
    com.apple.driver.AppleEFINVRAM  2.0
    com.apple.driver.AppleEFIRuntime            2.0
    com.apple.iokit.IOHIDFamily            1.8.1
    com.apple.iokit.IOSMBusFamily       1.1
    com.apple.security.sandbox 220.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.DiskImages           345
    com.apple.iokit.IOStorageFamily      1.8
    com.apple.driver.AppleKeyStore     28.21
    com.apple.driver.AppleACPIPlatform         1.8
    com.apple.iokit.IOPCIFamily 2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto     1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.7f2 12718, 3 service, 13 devices, 3 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: ST9320325ASG, 320.07 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0237, 0xfa120000 / 4
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                dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
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                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
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                dependency: com.apple.NVDAResman(6.4.0)@0x834a0000
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                dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x7a802000
                dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x82fd3000
                dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x8301b000
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    So what can you do? Print out a copy of your kernel panic and a copy of the Knowledge Base article and take them, along with your machine, to your local Apple Store or an Apple Authorized Service Provider. The unfortunate thing is that many people have passed the “three years from date of purchase” now and Apple is not honoring the free logic board replacement for many users. Some dealers seem to be making some exceptions for those past the three year mark, but don’t count on it…
    Good luck,
    Clinton

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