My macbook pro freezes in safari or google chrome or just shuts down all together

My MacBook Pro freezes constantly when using Safari or Google Chrome. I have to reset to continue with anything.
It happens more often when using Java to play games and sometimes just closes the browser.

I don't know if we are experiencing the same problem, but this is what I did and it seemed to work for me so far.
Before anything I had to hard restart my laptop. hold power button until off then turn back on.
In Finder click on Go, then click Go to Folder. in the dialogue box type
/var/db/crls
In that folder there are two files that you need to move to the trash
crlcache.db
ocspcache.db
You will need to type in your password to move these to the trash.
Restart your computer and then Empty the Trash. It is very important that you empty the trash afterwards. I forgot to do this the first time and I had to restart the whole process. It has been a few days and I have been without any problems.
I am not claiming this process to be my own, I found it on another discussion thread and it worked for me. I don't have a link to it because I had to use someone else's computer and had no luck trying to find it again. This is the procedure I followed, I do remember it well and I wrote down the steps because I had to do it twice and got tired of combing through all of the websites I have searched looking for a fix to my problem. Hopefully this helps, and try it at your own risk of course.
Let me know if you try it and it works or not, good luck.

Similar Messages

My MacBook Pro has frozen mid restore, I can't even shut down. Please advise.

My MacBook Pro has frozen mid restore, I can't even shut down. It has been like this for a few days now. Please help!

Press and hold down the power button until the system Turns Off. Then try to start it again.
I suspect you have some type of hardware problem. As you didn't mention why you were doing a restore I suspect it was from a system crash of some type. What caused that crash, if there was one, is the reason the system has now Hung again trying to restore it.

MacBook pro battery drains fast w/ google chrome and Firefox

When I pull up a website with a video, IE YouTube, my activity monitor shows significant usage even with only 1 tab open and the video not even playing (and if it's completely loaded). Google chrome had 2 things at 50% ( google chrome and renderer) AND the shockwave plug-in at 28-30%. Firefox just has the plug-in at around 35-40%. So basically my question is if this is normal and if not then what some remedies are?

AppleMenu > About This Mac > More Info > Power
This is mine ...
What is your battery's "Condition"?

Macbook pro random shutdown "are you sure you want to shut down?"

Firstly, I'm asking this on behalf of my boyfriend who would ask himself if his computer were working!
His MacBook Pro 2.2GHZ new since July07 has just now, when started up, started displaying the shutdown message "are you sure you want to shut down?" and then shutting down anyway. Without being asked or prompted.
This has happened everytime it has been switched on after a couple of minutes it will just do it over again. It is fully charged.
Absolutely no idea what to do other than to take it down to the Mac Store and get it looked at.
If anyone has any help or advice it would be greatly appreciated,
thanks in advance. Charlie

Ok thought i had this fixed myself, i put it down to over heating as it was just acting normally for the last couple of hours but having just turned it off and started shutting everything down for the night it turned itself on!
I think i solved this by shutting the laptop but this has never happened before. I really hope someone can help, I've googled the problem to no avail and this is pretty much my last hope.
Thanks again
Charlie

MacBook Pro stuck in sleep mode: can't restart or shut down, black screen

I'm running the latest version of Snow Leopard on my mid-2009 MacBook Pro Unibody. After installing the latest Software Update, including a Firmware update for my SuperDrive, the following problem has occurred, for the very first time:
I closed the lid of my laptop for the night, as I do routinely every night, thus putting my MBP to sleep. I leave the various apps open, usually Firefox, iTunes and Entourage. The next morning my MBP felt hot and the screen remained black... it would not change. After repeatedly trying and failing to clear the black screen and bring my apps up, I held the power button down to do a complete Shut Down. My system turned off, but did not do an actual Shut Down. When I press the power button to turn it on, it comes right back into sleep mode with the screen remaining black. I cannot seem to force either a Shut Down or a Restart. I unplugged all peripherals and the power cord, let my MBP cool down completely--for a couple of hours-- and tried everything again. Still no change: I'm stuck in sleep mode with a black screen. I've also tried resetting the PRAM and the SMC, but neither works, probably because I'm not coming from a Shut Down. Is anybody else having this problem? Anyone have any suggestions? I think the problem must be somehow related to the latest update, but whatever it is, I'd like to resolve it.
Thanks in advance for any help.

I can't get into my system to see my update version, but I'm certain I'm running the most up-to-date version of Snow Leopard and all other latest updates applicable to my mid-2009 MBP, as I run Software Update routinely. I thoroughly completed all update installations, including the SuperDrive Firmware update, followed all instructions meticulously, including rebooting, and actually used my system for at least one full day without any problems. I'd even recently repaired all permissions. Everything was "humming" along very well. This problem came totally out of the blue. Because the screen is black, I can't actually see what's on it; however, I've put my MBP to sleep every night by closing the lid and it awakens in the morning when I raise the lid. This time the sleep light indicator is on, but nothing happens when I lift the lid, touch the track pad or a key. If I hold the power button down briefly, the sleep light goes out, but when I press the power button again, the light comes right back on. If I depress the power button for several seconds, to initiate a shutdown or restart, it simply shuts off the fan and refuses to completely shut down. This is evidenced by the fact that depressing the power button to start up brings the sleep light on very quickly. I can tell by the way the system sounds that it is on behind the blackened screen. Sorry I can't get you the update versions.
Thanks

Macbook pro - was doing my work and black screen appeared, shut down, and won't turn back on

i was doing my work, plugged a usb in the port, and then my screen went black and turned itself off.
i used my power plug on a different mac and it still worked, but when i plugged it into my macbook pro the green like flashes once and then dissappears.
the macbook will not turn on at all.
does anyone know whats wrong with it?
thanks

See if a SMC reset will restore life in the MBP:
http://support.apple.com/kb/ht3964
If not, make an appointment at an Apple store genius bar.
Ciao.

MacBook Pro will only last till 90% battery and then shuts down. Tried smc reset to no avail.

MacBook pro only lasts a few minutes on battery and then shuts down!

elgordo8251 wrote:
How long do these batteries usually last?
It varies. Some do not even last 1 year but others 4+ years.
Apple provides only 1year warranty.
Best.

Every time i turn on my macbook pro, it gives me the message: "Your computer was shut down last time because of a problem" even though it only happened once last week

My computer crashed lasts week. And now, every time I turn on my computer, at the login screen it says that my computer shut down last time because of a problem, and gives me the option to restore my windows, i've tried both options, it still comes back.
My computer is a macbook pro mid 2010 running OS X 10.9.1
comment if you need any more information
Thanks for the help!
-Ethan

First boot into Safe Mode, Mac OS X: Starting up in Safe Mode, and then reboot again normally. The safe mode boot will take longer as it runs repair procedures during the boot.
If that fixes the problem I'd also update the system to the latest 10.9.4 via the OS X Mavericks 10.9.4 Update

Macbook pro seems to be starting up slowly and even shutting down much slower? Any ideas on how to check to see what may be the issue? Appreciate any thoughts. Thanks

Seems my MBP is starting to start up much slower and shut down a little slower. How do i check to see why this is happening?

Seems my MBP is starting to start up much slower and shut down a little slower. How do i check to see why this is happening?

Macbook pro freezes alot runs slow

My 2011 Macbook pro freezes alot when multiple web pages are open and when I open programs its often really slow. I have seen a bunch of people recommend etresoft. I ran the check and here are my results. Would really appreciate someone helping me. I have looked into possibly upgrading ram anything on the hard drive I should upgrade?
Problem description:
slow opening programs sometime freezes
EtreCheck version: 2.1.5 (108)
Report generated December 23, 2014 at 2:59:21 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 18:14:29
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (699.12 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS23NR
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Remove]
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Support]
[loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) [Support]
Launch Agents: ℹ️
[invalid?] com.divx.dms.agent.plist [Support]
[invalid?] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.sharpcast.xfsmond.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.divx.agent.postinstall.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Air Display Host Application (/Applications/Air Display Host.app)
HPEventHandler UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
SymSecondaryLaunch UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 40 Check version
SkyCaddiePlugIn: Version: 1.02 [Support]
Default Browser: Version: 600 - SDK 10.10
SlingPlayer: Version: Unknown - SDK 10.8 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video> [Installed]
Searchme [Installed] Adware! [Remove]
Amazon Shopping Assistant [Installed] Adware! [Remove]
Ebay Shopping Assistant [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Connect360 [Support]
Flash Player [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      11% System Information
      10% WindowServer
      7% Google Chrome
      4% ARM
      3% hidd
Top Processes by Memory: ℹ️
186 MB Google Chrome
129 MB mds_stores
94 MB Microsoft Excel
94 MB WindowServer
89 MB Google Chrome Helper
Virtual Memory Information: ℹ️
88 MB Free RAM
1.54 GB Active RAM
1.43 GB Inactive RAM
1.18 GB Wired RAM
2.74 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Dec 22, 2014, 08:45:31 PM Self test - passed
Dec 21, 2014, 01:07:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2014-12-21-130754_[redacted].cp u_resource.diag [Details]

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

Since upgrading to Lion my MacBook Pro freezes randomly

Since I upgraded my MacBook Pro (shipped last October) to Lion, it randomly freezes.
It lasts roughly 4-5 minutes where I cannot do anything. The only running apps are Google Chrome, Skype and Twitter. All are a their latest version.
Anyone having the same issue ? Any hint ?

Try these
Reset SMC
http://support.apple.com/kb/ht3964
PRAM/NVRAM
http://support.apple.com/kb/HT1379
Hardware Test
http://support.apple.com/kb/HT1509
Then backup your files to a external drive and disconnect.
Reboot holding command + r keys and enter the Recovery Partition and see if you can reinstall 10.7 over the installed version.
You might have some third party program incompatibility issue if this doesn't resolve it.

Late 2012 13-in Retina MacBook Pro Freezing

I am having a problem with my MacBook Pro freezing and I cannot for my life figure out why. It seems that this started occuring about a month after my update to 10.8.5 and I have not installed any new programs since doing so. The screen will flash blue quickly (not every time) and then my keyboard and trackpad are un-responsive for 30-seconds to a minute. I took it to an Apple store and they thought it might have something to do with Apple TV but offered no real solution. I have bluetooth totally turned off as well. Here is my information, any help would be greatly appreciated:
Hardware Information:
          MacBook Pro (Retina, 13-inch, Late 2012)
          MacBook Pro - model: MacBookPro10,2
          1 2.5 GHz Intel Core i5 CPU: 2 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 768 MB
System Software:
          OS X 10.8.5 (12F37) - Uptime: 0 days 0:8:31
Disk Information:
          APPLE SSD SM256E disk0 : (251 GB)
                    disk0s1 (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 250.14 GB (189.75 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
          [not loaded] com.adobe.AAM.Updater-1.0.plist
User Launch Agents:
          [loaded] com.adobe.AAM.Updater-1.0.plist
          [loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
          [loaded] com.akamai.single-user-client.plist
User Login Items:
          iTunesHelper
          Dropbox
3rd Party Preference Panes:
          Akamai NetSession Preferences
          Flash Player
Internet Plug-ins:
          AdobePDFViewer.plugin
          AdobePDFViewerNPAPI.plugin
          Flash Player.plugin
          FlashPlayer-10.6.plugin
          JavaAppletPlugin.plugin
          QuickTime Plugin.plugin
          SharePointBrowserPlugin.plugin
          Silverlight.plugin
          SoShare.plugin
          Unity Web Player.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Top Processes by CPU:
               2%          WindowServer
               2%          EtreCheck
               1%          fontd
               1%          syncdefaultsd
               0%          mds
               0%          coreservicesd
               0%          com.apple.iCloudHelper
               0%          Safari
               0%          Dropbox
               0%          mtmd
Top Processes by Memory:
          205 MB             WebProcess
          82 MB              App Store
          82 MB              Dock
          74 MB              Safari
          72 MB              WindowServer
          66 MB              mds
          66 MB              Dropbox
          49 MB              installd
          25 MB              NotificationCenter
          25 MB              EtreCheck
Virtual Memory Statistics
          5.06 GB            Free RAM
          1.15 GB            Active RAM
          254 MB             Inactive RAM
          1.54 GB            Wired RAM
          389 MB             Page-ins
          0 B                Page-outs

Back up all data immediately as your boot drive may be failing.
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.

My Macbook pro freezes several times a day, help.

My MacBook Pro freezes way too much. It just randomly freezes, whether it be when I'm surfing the web, or I casually move it, it just freezes, and I have no idea what to do. Should I take it to the apple store?

if it happens often while surfing the web its probably flash that is slowing it down open safari then choose safari extensions and install the click to flash plug in it should fix your problem another reason why that could happen is when your computer gets to warm
open the activity monitor programm and check under the processes once in a while if you see the processs kernel root using up a 400 percent of your cpu right before or during the crash then thats the reason, which means your computer is getting to hot
try preventing that by putting it on two books so air can reach the underside of your macbook

Macbook Pro Freezing, Can't back up files either to external hard drive either..

Hi,
I'm not entirely sure what happened but my Macbook Pro, (Lion/Mac OS X 10.7.5) just started to freeze a lot. I can hardly browse the web or sometimes browse folders. In some ocassions its even difficult to check the Activity monitor or go to Disk Utitlity. I always see the rainbow beach ball of death and in the force quit window I see the red "Not responding."
Because of this issue, I plan on taking my Macbook Pro to Apple but the problem is I can't even back up my files. I just started a time machine and it goes well until in the middle of the transfer it says:
"The backup was not performed because an error occured while copying files to the back up disk.
The problem may be temporary. Try again later to back up. If the problem persists, use Disk Utility to repair your backup disk."
so I tried a different ext. hard drive and still, it says the same message. Upon being fed up of the situation, I attempted to do the old school copy paste from drive to drive but again, in the middle of the transfer it stops and gives me a a differnet message:
"The finder can't complete the operation because some data in ____ can't be read or written."
I checked the file and its a .MOV a video file from my DSLR. I skipped this file and then again, it said the exact same message on a different video file. I can't just avoid these video files. I'm actually a film maker and all this clips are in desparately in need to be backed up.
Does anyone know how to fix this issue? Atleast backing up the files..
Thanks for the help.
p.s.
Not sure if this is related -- since my Macbook Pro has been running slow I deleted a couple of apps such as Things, DaVinci Resolve and FrameForge Previz.. Which to led to having my spolight indexing. I thought it was only the index thats making it run slow but the index done now and I can't back up my files!

If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below to select it:
syslog -k Sender kernel -k Message CSeq "I/O error" | tail | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the window will be empty. If you get output like this:
kernel[0] <Debug>: disk0s2: I/O error
the boot drive is failing, or there's some other hardware fault in the storage subsystem.

My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?

My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?
I have a two and half year mac book pro... I've had some issues with the screen looking scrambled when I quit certain applications, but now it's turned into something worse. I'll be working on my computer and the thing will freeze. When I force restart, the first screen, the apple logo, will be a blue tint and won't boot up normally. Then I try safe mood and it will then boot just fine. But there are blue stripes on my screen. The screen alternates from a blue tint to normal and if the computer freezes again the screen will become completely blue with black stripes. I haven't tried reinstalling my software because I don't have the startup discs that came with my computer. If I was sure that would fix it I would purchase them, but if it's a hardware issue I'm afraid that I'm screwed. I've been able to successfully get the blue off my screen by putting it to sleep and then waking it up, but that's not working well anymore either.
Does anyone else have experience with this? Is it the firmware or what? I have a MacBook Pro from early 2011 and I'm running Mac OS X 10.6.8.
Please help... Thanks!

I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??

My macbook pro freezes in safari or google chrome or just shuts down all together

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