My MacBook Pro got wet and I need help?

We just had a different air conditioner installed above my computer desk. Even though my MacBook Pro was not on top of the desk it still got wet. It soaked through the desk straight on to the pullout computer shelf onto my laptop. We soaked it in rice for a week. We just pulled it out and nothing. The light on the battery won't even light up. Any suggestions?? Is there somewhere I can go for a miracle fix (I'm in Salt Lake City, UT) or am I totally screwed???
Kristin
<Personal Information Edited by Host>

The only thing you can do is take the MBP to an Apple store genius bar or Apple Authorized Service Provider for diagnostics to see what damage the water did.  There is nothing more a user can do than you have already tried.
Note: it is not a good idea to publish hardware serial numbers on an open, public forum.

Similar Messages

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    Have DL and run EtraCheck and here is results:
    EtreCheck version: 2.0.6 (91)
    Report generated 26 October 2014 18:49:12 GMT
    Hardware Information: ℹ️
      MacBook Pro (17-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,3
      1 2.4 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1920 x 1200
      AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:14:35
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 748.93 GB (566.27 GB free)
      Core Storage: disk0s2 749.30 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Logitech USB Receiver
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/hosts - Count: 15
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (8.0 18494.886912) Support
      [not loaded] com.parallels.kext.hypervisor (8.0 18494.886912) Support
      [not loaded] com.parallels.kext.netbridge (8.0 18494.886912) Support
      [not loaded] com.parallels.kext.usbconnect (8.0 18494.886912) Support
      [not loaded] com.parallels.kext.vnic (8.0 18494.886912) Support
      /System/Library/Extensions
      [not loaded] com.dymo.usbprinterclassdriver.kext (1.1 - SDK 10.5) Support
    Startup Items: ℹ️
      MobileBrServ: Path: /Library/StartupItems/MobileBrServ
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.CS5ServiceManager.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [not loaded] com.teamviewer.teamviewer.plist Support
      [not loaded] com.teamviewer.teamviewer_desktop.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [running] com.backblaze.bzserv.plist Support
      [invalid?] com.dymo.pnpd.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] com.teamviewer.Helper.plist Support
      [not loaded] com.teamviewer.teamviewer_service.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [running] com.backblaze.bzbmenu.plist Support
      [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
      [not loaded] com.synology.CloudStation.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      MailTab for Gmail UNKNOWN (missing value)
      DisplayPad UNKNOWN (missing value)
      Hightail Desktop App Application (/Applications/Hightail Desktop App.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      MeetingJoinPlugin: Version: (null) - SDK 10.6 Support
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      DYMO NPAPI Addin: Version: 1.0 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      DYMO Safari Addin: Version: (null) - SDK 10.5 Support
      NP_2020Player_WEB: Version: 5.0.94.0 - SDK 10.6 Support
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      SharePointBrowserPlugin: Version: 14.3.6 - SDK 10.6 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User Internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      WhatFont
      OpenIE
    3rd Party Preference Panes: ℹ️
      Backblaze Backup  Support
      Flash Player  Support
      Growl  Support
      Java  Support
    Time Machine: ℹ️
      Mobile backups: OFF
      Auto backup: NO - Auto backup turned off
      Destinations:
      Timemachine [Network]
      Total size: 3 TB
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Excellent
      Backup size 3 TB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          8% mds_stores
          7% WindowServer
          7% mds
          1% com.apple.WebKit.WebContent
          1% Safari
    Top Processes by Memory: ℹ️
      378 MB mds_stores
      275 MB Safari
      206 MB com.apple.WebKit.WebContent
      172 MB bztransmit
      86 MB Dropbox
    Virtual Memory Information: ℹ️
      11.73 GB Free RAM
      2.74 GB Active RAM
      921 MB Inactive RAM
      1.78 GB Wired RAM
      1.96 GB Page-ins
      0 B Page-outs

    I don't see any of the normal prblem makers.
    Activity Monitor - Mavericks  also Yosemite
    Activity Monitor in Mavericks has significant changes
    Performance Guide
    Why is my computer slow
    Why your Mac runs slower than it should
    Slow Mac After Mavericks
    Things you can do to resolve slowdowns  see post by Kappy

  • My  macbook air got wet and now it doesn't have any sound

    My macbook air just got a little wet but then air was coming out of it and now it works and i can use it but sound doesnt come out of it. Should i bring it in ? Is there anything that Apple can do to bring the sound back ?

    Leave it turned off.  Leave it unplgeed from the wall.
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    Good luck.

  • HT1349 My Macbook Pro was stolen and I need the serial number. How would I find this? I need it for the police report so if I could get answers soon that would be great, thanks :)

    How would I find this? I need it for the police report so if I could get answers soon that would be great, thanks

    Lanlani wrote:
    ... It there any other solution ?
    Consider using this site: http://www.stolenlostfound.org/
    This is Apple's official word on the subject:
    Reporting a lost or stolen Apple product
    If you have lost or found an Apple product, please contact your local law enforcement agency to report it. Although Apple does not have a process to track or flag lost or stolen product, you can use My Support Profile to find a list of serial numbers for items purchased or registered with your Apple ID.

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    what-to-do-when-your-hard-drive-is-full.html

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