My macbook pro hacked by turning device computer into server

got hacked somehow. He (I think I know) turned computer name under "devices" the finder window and then overrided my admin capabilities. I tried to save a screen shot but it said I didn't have permissions now. I work 30+ apple computers and am very frustratd because apple says my 3 year plan just ran (Macbook Pro - Snow Leopard)
Thanks for anything!
Cass

Listen man, I was on the computer when it happened. I do a lot of program specialist/IT work/maintainance. The displays icon suddenly appeared and I clicked on it and it showed that I had multiple displays currently active. When I went to finder window to check out what was going on, my "computer name" under "devices" was turned into a server. He basically overrid all my permissions, and I could not control my computer at all. Then I pluged in a mouse and was able to go to the "Accounts" "get info" and lower his privlidges and permissions, but I didn't lock out finder and when I when to the permissions list of the mobile device he was using and tried to take a screen shot and it said I no longer "can save screen shots because I do not have permissions" and then I went to shutdown and it did hit it again to bypass the 60 sec countdown.
Now it wont boot. I accidentally left the grey apple screen with wheel spinning for over a day. I have tried safe boot and boot to disk. I guess I could try target disk, but my old iMac doesn't have the capacity (120 vs 320 GB).... Now I'm bummed out and apple says my 3 year sub is up and don't think I've used that thing but once or twice.... rediculous.....

Similar Messages

I can't start my macbook pro because I turned it off when I got a trojan on my mac. When I turn my mac on I get the message that my computer restarted because of a problem. Then it turns off again and turns on again and it starts all over. What can I do?

I can't start my macbook pro because I turned it off when I got a trojan on my mac. When I turn on my mac I get the message that my computer restarted because of a problem. Then it turns off again and turns on again and it starts all over. What can I do?

Boot into your recovery partition (restart, hold down ⌘R until you see the Apple logo), and use Disk Utility to repair your hard drive. Repair permissions too while you're there. OS X: About OS X Recovery

Mid-2009 Macbook Pro will not turn on

Hi Folks,
so my mid-2009 15in Macbook Pro will not turn on. I updated the OS to Mavericks in December 2013. I'm from California, but I recently moved to the Guam/Marianas area where it is more humid and generally around 87 degrees F all day. For the past month my computer has worked fine, albeit I did notice the fan was running a little more than usual. I usually would just put it into sleep mode when I would finish using it (apparently a bad idea based off of reading other posts concerning humidity and, more importantly, heat). One day I finished using it, closed it and the next day went to open it; I could hear the fans start to work, but then it stopped. It hasn't turned on since. You press the power button and nothing happens. I tried all the troubleshooting stuff.
So, my question is this: what do you think is the problem? Moreover, how much do you think it could cost to repair it? My experience with computers suggests to me that it's probably a dead motherboard. I'm wondering if it's worth trying to salvage this thing or if it would be prohibitively expensive. There are no Apple stores in the area to take it in to get advice unfortunately.
Now, I just want to vent a little frustration. I have many apple products, and I've even switched my mother over to an apple computer, but now that I need some very basic support, apple doesn't provide a contact e-mail or a free chat? I think charging someone $19 for 'one time assistance' is ludicrous. I bet if I brought this into an apple store I could at least get some advice, and thus get some idea how I want to proceed with repairs or not. I suppose I'm also rather frustrated that my macbook, which I have been most happy with all these years, breaks because I go somewhere a little more humid and generally warmer? It would appear that the hardware failure is connected to the climate. This makes me skeptical about purchasing another mac if it can't handle a little humidity. (I have not spilled liquids on it, nor have used this computer while transitioning from an air-conditioned/humid location which could potentially cause condensation). I do not think I'm being unreasonable (yes I do think a $2500 computer should not fail after less than 5 years), but if you think I am unreasonable, please enlighten me.
Thanks for any help. I really appreciate it.
Ken

Ken,
the “Important Handling Information” in the little white manual that came in the box with your MacBook Pro states that its operating temperature range is from 50 °F to 95 °F (10 °C to 35 °C), and that its operating range of relative humidity is 5% to 90% (non-condensing). If your corner of the Pacific is outside of these ranges, the manual states that “Failure to follow these handling instructions could result in damage to your MacBook Pro”.
I have no idea what problem your MacBook Pro has; since you’ve tried all of the troubleshooting stuff, you’ll need to somehow get your MacBook Pro to a qualified service facility to diagnose the problem. If the logic board does need to be replaced, it would probably cost hundreds of dollars for a replacement, and you might find that purchasing a replacement used MacBook Pro of the same model to be price-competitive with just replacing your MacBook Pro’s logic board.
If you find Apple’s out-of-warranty policies unacceptable, then your only alternative to venting would be to purchase your next computer from a different company which has out-of-warranty policies more to your taste.

Help - MacBook Pro won't turn on

Help - my macbook pro will not turn on even though it is plugged in. Holding down the power button is ineffective. The power cord has the green "charged" light, but when I plugged it in, it wasn't charged and never did charge (the light never was orange). The computer worked perfectly this morning.

Will it not turn on at all or do you just get a gray screen?
If a gray screen, look at this:
https://discussions.apple.com/docs/DOC-5282
If it does not turn on at all, try a SMC reset:
http://support.apple.com/kb/ht3964
If the reset fails to bring life to the MBP, make an appointment at an Apple store genius bar for a free evaluation.
Ciao.

My Macbook Pro (15 Inch) turns off randomly!!

My Macbook Pro (15 Inch) turns off randomly (Usually when it triggers graphic card)
Here I have a problem report. can anyone tell me what is happening????
Interval Since Last Panic Report: 45976 sec
Panics Since Last Report:          15
Anonymous UUID:                    674ECA2E-A451-E88A-AB3B-EFBF7EDC1E9E
Sun May 12 23:22:40 2013
panic(cpu 0 caller 0xffffff7f9c3a8b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80bad36000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff808bbfb7e0 : 0xffffff801bc1d626
0xffffff808bbfb850 : 0xffffff7f9c3a8b25
0xffffff808bbfb8e0 : 0xffffff7f9c4a24b3
0xffffff808bbfb940 : 0xffffff7f9c4a2527
0xffffff808bbfb9b0 : 0xffffff7f9c7b7853
0xffffff808bbfbaf0 : 0xffffff7f9c4c8659
0xffffff808bbfbb20 : 0xffffff7f9c3b28da
0xffffff808bbfbbd0 : 0xffffff7f9c3adfac
0xffffff808bbfbdc0 : 0xffffff7f9c3af9ba
0xffffff808bbfbea0 : 0xffffff7f9c3431c4
0xffffff808bbfbef0 : 0xffffff7f9de4971f
0xffffff808bbfbf40 : 0xffffff7f9de488e7
0xffffff808bbfbf60 : 0xffffff801bc3dcde
0xffffff808bbfbfb0 : 0xffffff801bcb26b7
      Kernel Extensions in backtrace:
         com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9c341 000->0xffffff7f9c643fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9c32d000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9c2ea000
         com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 c651000->0xffffff7f9c973fff
            dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9c3 41000
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
         com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f9de47000->0xffffff7f9de56fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
            dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[3E8EEB7F-E05E-33DD-96B6-9DAFA EB4997B]@0xffffff7f9cdec000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9c32d000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9c2ea000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide:     0x000000001ba00000
Kernel text base: 0xffffff801bc00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1445307590702
last loaded kext at 32394222521: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7f9d656000, size 32768)
last unloaded kext at 230040050490: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f9cc27000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC          1.60
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.driver.AGPM          100.12.69
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AppleHDA          2.3.1f2
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleUpstreamUserClient          3.5.10
com.apple.GeForce          8.0.0
com.apple.iokit.IOBluetoothSerialManager          4.0.9f33
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.driver.AppleMikeyDriver          2.3.1f2
com.apple.driver.AppleIntelHDGraphics          8.0.0
com.apple.driver.AppleSMCPDRC          1.0.0
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleSMCLMU          2.0.2d0
com.apple.driver.ApplePolicyControl          3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
com.apple.driver.AppleIntelHDGraphicsFB          8.0.0
com.apple.driver.SMCMotionSensor          3.0.2d6
com.apple.driver.AppleLPC          1.6.0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMuxControl          3.2.11
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleUSBTCButtons          235.4
com.apple.driver.AppleUSBTCKeyboard          235.4
com.apple.driver.AppleIRController          320.15
com.apple.driver.AppleUSBCardReader          3.1.0
com.apple.iokit.SCSITaskUserClient          3.5.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          34
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.2.2
com.apple.driver.AirPort.Brcm4331          602.15.22
com.apple.driver.AppleUSBHub          5.2.5
com.apple.driver.AppleAHCIPort          2.4.1
com.apple.driver.AppleFWOHCI          4.9.6
com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3
com.apple.driver.AppleUSBEHCI          5.4.0
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleACPIButtons          1.6
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.6
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
com.apple.nke.applicationfirewall          4.0.39
com.apple.security.quarantine          2
com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
com.apple.driver.DspFuncLib          2.3.1f2
com.apple.iokit.IOAudioFamily          1.8.9fc10
com.apple.kext.OSvKernDSPLib          1.6
com.apple.iokit.IOSurface          86.0.3
com.apple.iokit.IOSerialFamily          10.0.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33
com.apple.iokit.IOBluetoothFamily          4.0.9f33
com.apple.iokit.IOFireWireIP          2.2.5
com.apple.driver.AppleHDAController          2.3.1f2
com.apple.iokit.IOHDAFamily          2.3.1f2
com.apple.nvidia.nv50hal          8.0.0
com.apple.NVDAResman          8.0.0
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.IOPlatformPluginLegacy          1.0.0
com.apple.driver.AppleSMC          3.1.4d2
com.apple.driver.IOPlatformPluginFamily          5.2.0d16
com.apple.kext.triggers          1.0
com.apple.driver.AppleGraphicsControl          3.2.11
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.iokit.IONDRVSupport          2.3.5
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOGraphicsFamily          2.3.5
com.apple.driver.AppleUSBHIDMouse          175.8
com.apple.driver.AppleHIDMouse          175.8
com.apple.driver.AppleUSBMultitouch          235.7
com.apple.iokit.IOUSBHIDDriver          5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1
com.apple.iokit.IOUSBMassStorageClass          3.5.0
com.apple.driver.AppleUSBMergeNub          5.2.5
com.apple.driver.AppleUSBComposite          5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1
com.apple.iokit.IOBDStorageFamily          1.7
com.apple.iokit.IODVDStorageFamily          1.7.1
com.apple.iokit.IOCDStorageFamily          1.7.1
com.apple.iokit.IOAHCISerialATAPI          2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1
com.apple.iokit.IO80211Family          500.15
com.apple.iokit.IOAHCIFamily          2.2.1
com.apple.iokit.IOUSBUserClient          5.2.5
com.apple.iokit.IOFireWireFamily          4.5.5
com.apple.iokit.IOEthernetAVBController          1.0.2b1
com.apple.iokit.IONetworkingFamily          3.0
com.apple.iokit.IOUSBFamily          5.4.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.8.0
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          220
com.apple.kext.AppleMatch          1.0.0d1
com.apple.security.TMSafetyNet          7
com.apple.driver.DiskImages          344
com.apple.iokit.IOStorageFamily          1.8
com.apple.driver.AppleKeyStore          28.21
com.apple.driver.AppleACPIPlatform          1.6
com.apple.iokit.IOPCIFamily          2.7.2
com.apple.iokit.IOACPIFamily          1.4
com.apple.kec.corecrypto          1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f16
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 11 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfa140000 / 6
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa143000 / 10
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Welcome to Apple Support Communities
You have a Mid 2010 15-inch MacBook Pro and your log is showing a problem with the NVIDIA graphic.
HansanL wrote:
      Kernel Extensions in backtrace:
         com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9c341 000->0xffffff7f9c643fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9c32d000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9c2ea000
         com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 c651000->0xffffff7f9c973fff
            dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9c3 41000
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
         com.apple.driver.AGPM(100.12.69)[FBC949AC-F94D-39CD-96A0-C6F121EA7546]@0xffffff 7f9de47000->0xffffff7f9de56fff
            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9c2af000
            dependency: com.apple.driver.IOPlatformPluginFamily(5.2.0d16)[3E8EEB7F-E05E-33DD-96B6-9DAFA EB4997B]@0xffffff7f9cdec000
            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9c32d000
            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9c2ea000
These computers have got a damaged NVIDIA graphic which may cause unexpected restarts, kernel panics, black screens... See > http://support.apple.com/kb/TS4088
Fortunately, Apple is repairing these computers for free, so make a backup of your data and take your MacBook Pro to an Apple Store or reseller

Macbook pro 2013 suddenly turn off and wheh charged its define only grren light and dont turn on.

Hi Friends..
I have mac book pro 2013. Today when I started its got suddenly turn off and also not turn on. The mac does not charged also not turn on. charger define only green light. I reset SMC but its not work.
Please If any one have Idea.

Hi Dipang,
If your MacBook Pro will not turn on, you may want to follow the steps in this article to try to get it up and running again -
OS X Mavericks: If your computer won’t turn on
http://support.apple.com/kb/PH13978
Thanks for using Apple Support Communities.
Best,
Brett L

My macbook pro will not turn on and the charger is not lighting up

please help!! my macbook pro will not turn on at all, when i plug in the charger it will not light up at all, it suddenly shut down when i was using it.

Is there any charge left in the battery?
Press the button on the left side, near the front edge. If no green lights appear, battery is flat. And if the power brick ain't workin' (by virtue of its pilot light not glowing), then it will remain flat and the computer will not power up. If this is the case, maybe try with another power brick of similar size and see if it charges.
Else the logic board is toast and pitbull's on the money.
Either case, my gypsy crystal ball forsees a trip to an Apple Store or a Service Provider in your future...

My MacBook Pro won't turn on, what's wrong?

My MacBook Pro won't turn on. What's wrong?

gobetty wrote:
My MacBook Pro won't turn on. What's wrong?
Depends upon what you mean by it not turning on, there are various causes.
Is the power button pressed and nothing happens? Disconnect all other devices, then a SMC and NVRAM reset.
Is there a white screen and nearly nothing? A hosed EFI firmware.
Is there a grey screen and a loading bar that gets stuck? Either a failed firmware update or corrupted drive/OS X.
Is there a grey screen with a spinning wheel? Bad third party or Apple at boot kext file.
Are you loading but not able to log in? Possible corrupt third party software designed to startup upon login.
..Step by Step to fix your Mac

My macbook pro won't turn on without any reason?

my macbook pro won't turn on without any reason, is there any solution in this case?

You need to hit the "reply" button on post to whom your responding too, it's hard to tell if your responding to me or someone else.
small button on the side of the computer and didn't lightting up( no reponse at all). is their any problems do think with the battery?
Usually if your battery is dead because it wasn't charged you can do the SMC Reset and then check the Magsafe if it's connected and showing the orange light, then let the battery charge up.
Once the battery charges up, the computer will boot normally and then you have to reset the PRAM, time, date etc.
https://support.apple.com/kb/TS1365
Magsafe issues: https://support.apple.com/kb/TS1713 https://support.apple.com/kb/TS4127
*PRAM Reset http://docs.info.apple.com/article.html?path=Mac/10.6/en/26871.html
What's store in PRAM https://support.apple.com/kb/HT1242
Hardware Test
https://support.apple.com/kb/ht1509

HT4628 My 20111 macbook pro will intermittently turn its wifi off

Hello,
My 20111 macbook pro will intermittently turn its wifi off (often when it wakes up or loses signal with a station). It then won't turn back on unless I restart the computer. There are also issues with my screen starting up with a much lower resolution than normal (which reverts about half way through start up to the normal resolution). and every once in awhile a patch of checkers will appear for a few seconds and then disappear.
any ideas? are these all caused by the same problem?

Make a "Genius" appointment at an Apple Store to have the machine tested.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the Lion recovery partition, if present.

My macbook pro won't turn on. it just stays stuck on a white screen with a little circle spinning around and around when you power it on.

my macbook pro won't turn on. it just stays stuck on a white screen with a little circle spinning around and around when you power it on. i don't know how to get it to progress past this loading page.

Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Reinstalling Mavericks, Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
If you are not using Lion, Mountain Lion, or Mavericks then use the following procedure:
Resetting your Mac's PRAM and NVRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

TS1365 My macbook pro won't turn on

My macbook pro will not turn on. It was working normally and then I left for about half-an-hour to eat dinner. When I got back and pressed the power button (because I thought it'd just gone to sleep) nothing happens. I've tried pushing to power button a bunch of times but it doesn't do anything. I can hear the computer running though. It's also fully charged. I dont' know what's wrong with it.

according to the article
"If you are still unable to start up your computer after trying each of these steps, schedule a service appointment with an Apple Retail Store or an Apple Authorized Service Provider. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only)."

Hi Apple Team, my iphone can't share files with my macbook pro. But other devices can share bluetooth files with my mac book pro. Please, kindly open up bluetooth to accept all connections from all devices. Now it becoming difficult for me to share.

Hi Apple Team, my iphone can't share bluetooth files with my macbook pro. But other devices can share bluetooth files with my mac book pro. Please, kindly open up bluetooth to accept all connections from all devices. Now it difficult for me to share bluetooth files from my mac bookpro to my iphone, unless i attached it through email.
We need it to be acceptable to all devices.
Thank you!

You can tell Apple directly at the link below.
http://www.apple.com/feedback/iphone.html

MacBook Pro: How to turn on keyboard tactile sound

For my MacBook Pro: How to turn on the keyboard tactile sound !

I've been on Macs since about 1988 and never saw that option offered from the base system.
I Googled "mac keyboard click sound" and got a lot of hits for third-party software solutions. Give that a try.

My iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone

my iphone 5 will not sync with my macbook pro. it says my computer is no longer authorized to download purchased items from the iphone. However, when I go to authorize my computer, it says it is already authorized. How do I fix this?

You can't change the Apple ID that the Authorize dialog comes up with by default. It's showing you that Apple ID for a reason: it means that the items you want to play were purchased using that Apple ID and therefore you need to authorize your computer with that Apple ID. Changing the Apple ID given completely defeats the entire purpose.
If you don't know the password to the given Apple ID, then you will no longer be able to play those items.

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