My MacBook Pro has a blank screen
Does anyone have suggestions on how to fix the blank screen on my MacBook Pro? I can hear it running and the lights on the keyboard works. I also can see the apple sign when starting it up but then I get the blank screen
Hi sburkhalter,
It sounds like the MacBook Pro isn't starting up completely. Take a look at the article below, it has suggestions that should help resolve the startup issue.
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/ts1417
-Jason
Similar Messages
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Its a 2009 15 inch model
Hi druebanks,
Thanks for visiting Apple Support Communities.
Start with these suggestions if your MacBook Pro battery does not charge:
If the battery is removable, remove it and install it again, to make sure it’s properly installed. Refer to the manual that came with your computer for more information about properly installing the battery.
Make sure you’re using the correct power adapter for your computer.
Apple Support article: Identifying the right power adapter and power cord
Make sure the power adapter is connected to your computer and is plugged into a power outlet.
Reset the System Management Controller (SMC), which controls how your computer manages power.
Apple Support article: Resetting the System Management Controller (SMC)
If the battery still won’t charge, your Mac may need to be serviced.
Find out how to service or repair your Mac
From:
OS X Mavericks: If your battery won’t charge
http://support.apple.com/kb/PH14257
Best,
Jeremy -
Macbook pro has a white screen and is basically not allowing me to do anything.
My sisters macbook pro has a blank white/grey screen for some reason. We have been at school all day, we come home to find a small dent on the right of the trackpad, but the laptop had been closed all day. I have already looked at other peoples discussions talking about restarting and putting the Mac OS disc to reinstall and things like that... But the laptop is not allowing me to eject, or put anything in it. I have clicked on all different combination of buttons but still the white/grey screen. There is a disturbing whurring sound when the laptop starts up, almost like a small scratching noise and something has definetley been broken. I put the charger in and the small light goes orange teling us its not completley done for.
Has this happened to anyone else before?!
And we really need some HELP !!Rebeccaogun wrote:
...find a small dent on the right of the trackpad, but the laptop had been closed all day.
The lid was opened and something was dropped on it is my guess.
You'll have to take it in, user damage is not covered by AppleCare/warranty. -
My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.
Will not show up in safe mode, will not show when started from Windows 7 DVD.
I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
Can see the PC volume from Mac side with files.
I've looked at all the online solutions so far and have tried most of them without success. Please help!
Specs:
2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP52.008E.B05
SMC Version (system): 1.42f4
Serial Number (system): 7302300GANE
Hardware UUID: B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
Sudden Motion Sensor:
State: EnabledEDIT: RESOLVED
For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
Specifically, the posts by Dunsany and valkyr did the trick. I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally. I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again. I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time. Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black. I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
Hope this helps someone else! -
Mid-2010 Macbook Pro, suddenly dying - blank screen, no response.
Hi there,
So My Macbook Pro has developed this habit of just switching off the screen and appears to become unresponsive. Complete hard power down and reboot seems to be the only way to get the machine back.
At first I though it was a battery problem, with the majority of incidents occuring either when the Macbook was charging or on battery. However now the problem has become much more frequent and occurs even when the battery is full.
Here is the report that I get when I reboot:
Interval Since Last Panic Report: 153477 sec
Panics Since Last Report: 8
Anonymous UUID: E267DCA6-AB51-4C3F-B40C-18710208BE4B
Thu May 10 14:26:36 2012
panic(cpu 0 caller 0x9f5c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa7c25000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x8374a188 : 0x21b837 (0x5dd7fc 0x8374a1bc 0x223ce1 0x0)
0x8374a1d8 : 0x9f5c9b (0xc0b28c 0xc7b800 0xc19e60 0x0)
0x8374a278 : 0xb10608 (0xdda1804 0xe4c5004 0x100 0xcd52b6)
0x8374a2c8 : 0xb07601 (0xe4c5004 0x100 0x8374a2f8 0x9e5778)
0x8374a2f8 : 0x17279a6 (0xe4c5004 0x100 0x438004ee 0x1)
0x8374a438 : 0xb2f2b5 (0xe4c5004 0xe4ac004 0x0 0x0)
0x8374a478 : 0x9fee7c (0xe4c5004 0xe4ac004 0x0 0x0)
0x8374a518 : 0x9fb55b (0x0 0x9 0x0 0x0)
0x8374a6c8 : 0x9fd58f (0x0 0x600d600d 0x702b 0x8374a6f8)
0x8374a798 : 0xcc0eae (0xc1d00045 0xbfef0033 0xbfef0034 0x857c)
0x8374a808 : 0xcd0734 (0x15b01a00 0xebb1500 0x0 0x2)
0x8374a828 : 0xcf5322 (0xebb1500 0xb 0x8374a880 0x10)
0x8374a858 : 0xcf5b3d (0xebdb000 0x0 0x8374a87c 0x0)
0x8374a888 : 0xcd5d79 (0xebdb000 0xa45b3080 0x0 0x1b)
0x8374a8d8 : 0xc97d0c (0x6d12c000 0x0 0x0 0x3)
0x8374a948 : 0xc9740f (0x6d12c000 0x0 0x2 0x3)
0x8374a978 : 0xc8d05f (0x6d12c000 0x0 0x2 0x6d484000)
0x8374aab8 : 0xcc65d8 (0x6d484000 0x1 0x8374abcc 0x8374abc8)
0x8374ab68 : 0xc88fe1 (0x6d484000 0x1 0x8374abcc 0x8374abc8)
0x8374abe8 : 0x56da06 (0x6d484000 0x0 0x8374ae3c 0x8374ac74)
0x8374ac38 : 0x56e2a5 (0xd17720 0x6d484000 0x18d2d288 0x1)
0x8374ac88 : 0x56eb59 (0x6d484000 0x10 0x8374acd0 0x0)
0x8374ada8 : 0x286638 (0x6d484000 0x10 0x18d2d288 0x1)
0x8374be58 : 0x21dbe5 (0x18d2d260 0x15db35a0 0x1fd7e8 0x6343)
0x8374be98 : 0x210a86 (0x18d2d200 0x0 0xe036d20 0xed15e70)
0x8374bef8 : 0x216f84 (0x18d2d200 0x0 0x0 0x0)
0x8374bf78 : 0x295c57 (0xdb80d48 0x0 0x0 0x0)
0x8374bfc8 : 0x2a256d (0xdb80d44 0x1 0x10 0x14a5f244)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0xc7d000->0xd33fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
com.apple.nvidia.nv50hal(6.4.0)@0x15f1000->0x1a05fff
dependency: com.apple.NVDAResman(6.4.0)@0x98f000
com.apple.NVDAResman(6.4.0)@0x98f000->0xc7cfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x949000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x982000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x960000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 7384873534118
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x14ca000, size 0x65536) - last unloaded 105012153473
loaded kexts:
com.parallels.kext.prl_vnic 6.0 11800.593005
com.parallels.kext.prl_netbridge 6.0 11800.593005
com.parallels.kext.prl_usb_connect 6.0 11800.593005
com.parallels.kext.prl_hid_hook 6.0 11800.593005
com.parallels.kext.prl_hypervisor 6.0 11800.593005
com.avatron.AVExFramebuffer 1.5.1
com.serato.usb.kext 1.8.4
com.LivestreamProcaster.driver.LPAudioRedirector 1.0.0
com.avatron.AVExVideo 1.5.1
com.apple.filesystems.smbfs 1.6.7 - last loaded 3206089712099
com.apple.filesystems.afpfs 9.7.1
com.apple.nke.asp_tcp 5.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.GeForce 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD7500BPKT-00PK4T0, 698.64 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: iPad, 0x05ac (Apple Inc.), 0x129f, 0xfa140000 / 6
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 9
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3
I get the sense from the above that it might be a problem with my graphics card, however I'm not going to rush out and buy a new one untill I'm fairly certian of that.
Any help would be highly appreciated!If you boot into Safe Mode does it then work OK? You have a lot of third-party extensions installed including a non-current version of Parallels. Safe mode will disable them until you boot normally. This way you can determine if the problem may be related to the third-party software.
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MacBook pro has grey screen of death, it all began when I tried to install something new last night like my laptop asked and when it went to restart, it went grey....
tried start up in safe mode and nvram/pram
on safe mode it said ' the volume macintosh hd could not be repaired '
My MacBook has not been backed up and it would be heart breaking if I lost everything from it...
can anybody help?!!!
Message was edited by: lolaroseukBe prepared for a broken heart...
It's obvious that you need a new drive - when you purchase one you should also purchase a USB enclosure for your old drive and connect that drive to your machine to see if you can rescue any data from it. You may have to purchase a utility such as Data Rescue 3 or DiskWarrior (each $100) to facilitate restoring some of your data.
And start a couple of backup schemes... when you can't afford to lose data, a couple of backup schemes can help.
Clinton
MacBook Pro (15-inch Late 2011), OS X Mavericks 10.9.5, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display -
MacBook Pro has started to get a grey screen with circle and slash and will not start up or start into safe mode. This happened once previously, however, it allowed a safe mode reboot and then worked for a week or so. While utilzing the machine, it started with the spinning beach ball for about 5 minutes, went into a shut down mode and then rebooted and came back up with the grey screen with a circle and slash after a few minutes. For the past three days it has been stuck and will not allow it to boot into safe mode. Any idea or suggestions?
Try starting the MBP with the OPTION key down. If you see two HDD icons, select the recovery Icon. From the 4 option menu, select Disk Utility. Select Disk Utility>First Aid and run Verify and Repair.
If you cannot get into the recovery partition, make an appointment at an Apple store genius bar.
Ciao. -
Mac Book Pro will not respond. Only has blank screen. How do I get it to respond?
Any resolution to this ?????
-
My MacBook Pro has a white screen when I turn it on
When I start up my MacBook Pro. It just ha a plain white screen and I can also hear a faint beeping (like if you were on a desktop computer holding down a lot of keys on the keyboard) please can someone help me!!??
I can tell you what I did the last time this happened to me:
I made a careful note of my Display settings when my computer started up correctly and everything looked fine
... and, I ensured that the same settings were there the next time I restarted (and it happened that my screen didn't appear to display correctly) I checked these settings. If they had changed, I chose the one that 'worked' for me and it 'set' thereafter. In my case, it was 1280 x 800.
If I were you, I wouldn't shut down my computer too often (just telling you what I do.) I shut down mine only after a week or 10 days so that it can 'clean itself up.'
Hope this helps.
RS -
HI my Macbook pro Has a white screen What do i do It Sounds like its overheating
My macbookPro 2012 has a white screen And Sounds like its over Heating And What Do I do when Im swiching computers and I can't start WORD mac 2012 Without entering Product code which I did Not Have When I bought my mac For the first time
I sense that you may have three problems. Would you describe each one individually in detail and wha,t if any thing, you have tried to address them.
Ciao. -
Macbook pro 15 2011 - blank screen loud fan
my laptop shut down unexpectedly. ( just before I had plugged an external hdd to find a photo, I never saw the hdd in finder)
it was dead, I left it for 30 hours, nothing. I left it a further 24 hour and the battery light showed it was charging and when I tried to start it, it started the fan (loud) beeped once, nothing on the screen .
What could be wrong/ what can I do?
mTry resetting the SMC. If that does nit help, take it in for diagnosis.
Barry -
MacBook Pro has a black screen?
Black screen with cursor. After restart computer comes on then goes to black screen.
Digirosa,
any version of OS X that comes with Software Update can be fully up-to-date, but the version of OS X that is installed will determine what options are available to you; a fully updated Leopard installation will not have the same options as a fully updated Mavericks installation. Why do you choose to interpret my request for relevant information as condescension? -
My Macbook pro has the message on a black screen need the reboot disc then press any key to continue. Any Ideas, because I have no discs.I am running Lion OS
Was this a dark gray screen that appeared with the message to restart the computer in five different languages? If so that's a kernel panic. It would help if you can post the panic log: Mac OS X- How to log a kernel panic. Also visit The XLab FAQs and read the FAQ on diagnosing kernel panics.
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My new macbook pro has gone black on me three days in a row. is this a chronic problem?
The only way to get it back is a hard reset or let the battery die and then plug in the charger. The brightness is up and the power stays on while screen is black.
This is the second macbook pro i have owned in the past two weeks. I am ready to return it for good if this is a chronic issue. Please help if you have had this same issue.Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best -
Hello all,
I have a Model - MacBook Pro Laptop and the screen recently turned the colour grey, giving me no visibility or access to the unit.
Has anyone had or seen this problem before? Can it be fixed? I had a repair guy from my local Mac Store take a look at it - he said I needed a whole new screen and top of the computer, but this didn't fix the problem. I took the unit home unrepaired, and a week later it was all of a sudden working fine.
What is happening with my Laptop? Once this happens (grey screen) does it mean that it's going to become a chronic problem?
Please advise....ThanksIt's kind of difficult to diagnosis your problem without a visual clue, because there is a (mostly) software based "gray screen" at boot issue.
But if you got the screen replaced, took it home and now it works, why the repair shop didn't get it working before it left the store is beyond me.
Unless the repair shop is a authorized apple reseller/repair, I wouldn't have taken it to them, and of you did, they should have fixed the issue right away.
Maybe you are looking for
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