My macbook pro has fallen and making noise

A day before yesterday, my MacBook pro has fallen into the ground. Now it become noisy. Any advice on how to solve this problem is appreciated.

Since you have no Apple store to help you we'll have to see if we can solve your problem remotely.
What is your ex at model, size and year?
What is the noise like? Is it a fluttering, buzzing noise or a squealing noise? Is it constant or occasional? Do you have access to small screwdrivers or know someone who has some?
> my MacBook pro has fallen into the ground<
So clearly something inside has gotten displaced or damaged. So depending on the model, the bottom of the case will have to come off. Then you'll have to run the MBP to determine which component is making the noise. Someone who knows what they are doing will have to be the one to do this, otherwise damage to the MBP can occur. If there is no one, just be careful and don't touch anything.
> because the system does not recognise mine.<
Did this happen after you upgraded to Yosemite?
>customers outside USA.<
I would think that it would be difficult for any company to provide world wide service to products they make. As an example I tried to help a friend living in Uruguay. I sent him camera parts from the US three times and each time the shipment never made it to him.

Similar Messages

My macbook pro won't stop making noise! It sounds like the fan but I'm not sure. Any ideas?

my macbook pro won't stop making noise! It sounds like the fan but I'm not sure. Any ideas? It's really worrying me because I haven't had it for up tp 2months and last week everytime I switch it on it makes sooo much noise. And I treat like an egg so I don't understand whats going on.

Hey,
My friend had a very similar issue to yours. The issue came down to the pins of the MagSafe not meeting with the MacBook perfectly causing the lights and the transfer of power to be wacko. I'm not sure if this is issue that your experiencing, but its worth checking out the pins and the MagSafe area on your MacBook for debris.
Troubleshooting Magsafe power adapters with stuck pins
If that is all clear, then I would suggest you call AppleCare or take it in to an Apple Store to have it checked out.
Tom

Macbook Pro running slower and making more noise.

Problem description:
Hey everyone, I have noticed that my macbook pro has been running slowly. Sometimes firefox freezes and never unfreezes and whenever I play videos my computer runs slower than usual. I have started turning off my laptop whenever it is not in use but it is not helping very much. Can anyone give me any advice. I have also provided my etrecheck report.
EtreCheck version: 2.0.11 (98)
Report generated November 10, 2014 at 12:24:28 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 5:34:13
Disk Information: ℹ️
ST1000LM024 HN-M101MBB disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Super HDD (disk0s2) / [Startup]: 999.35 GB (969.64 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/VMware View Client.app
[not loaded] com.vmware.kext.vmioplug.10.3.20 (10.3.20) Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector EX ApplicationHidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
BitTorrent UNKNOWN (missing value)
uTorrent UNKNOWN (missing value)
Internet Plug-ins: ℹ️
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
ZoomUsPlugIn: Version: 2.0.28860.0927 - SDK 10.8 Support
Safari Extensions: ℹ️
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
    100% firefox
      1% WindowServer
      0% Safari
      0% AppleSpell
      0% fontd
Top Processes by Memory: ℹ️
1.21 GB firefox
193 MB Safari
176 MB com.apple.WebKit.WebContent
86 MB WindowServer
69 MB Dropbox
Virtual Memory Information: ℹ️
60 MB Free RAM
1.71 GB Active RAM
1.66 GB Inactive RAM
590 MB Wired RAM
789 MB Page-ins
35 MB Page-outs

Hi,
Maybe you should take a look at your Firefox add-ons and get rid of the ones you don't really need. Also, you have two torrent items mentioned in your report. Downloading torrents runs the risk of bringing in malware.
Another thing to do as maintenance is to start into Recovery -- holding down Command and R keys together while booting up -- and using Disk Utility (bottom of the box that appears) to Verify your disk and Repair disk permissions.
Regards.

Macbook Pro is crashing and making alarm sound

Dear all,
lately my Macbook Pro is crashing on a regular basis (once a week) and making this crazy alarm sound. I posted a video of at at youtube. Has anybody an idea what is going on? My first idea was heat, but the CPU is not getting hot at all.
http://www.youtube.com/watch?v=3A1UE6i_5PY
Cheers & thanks!
Tobias

i am not sure but beside the alarm sound issue your video is also not working correctly i think its logic board issue because of the alarm sound and graphics issue, my recommendation is to call apple authorized service center for checking it i think your first one year warranty expired do you have apple care for your laptop?
good luck
keep us posted

Macbook Pro 2009 Mid year making noises from top right corner near the cd

I recently got my macbook pro and on the second day i begun to hear a noise from the cd drive like a scatching sound or like a disc was playing without anything being in there. I brought it to the store within a week and they said it needs a new logic board. I only had it for a week and its been in repair for almost 2 weeks. Is this normal? Im getting a feeling that my computer isnt new or something. Can i ask for a new one or is it to late? im having doubts now.

When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

My battery on my macbook pro has expanded and disformed...

I took the laptop in to The Apple shop here in France.. And they told me that it is designed to expand like this.. Unfortunately its expanded so much it might of damaged the laptop!! This cant be normal.
Please advise me on what to do, besides buy a new battery which of course i will have to do.

It's not normal at all - in fact, if the battery continues to expand it can make your trackpad and other 'parts' unusable.
Get into an Apple Store or AASP and get that battery out and have a new battery installed as soon as possible.
Clinton

Ram? how do i find the type that my macbook pro has?

ram? how do i find the type that my macbook pro has?
and whats the best brand to use?
thanks
also what kind of express cards addons are available for the macbooks?
thanks again

A_MaStA wrote:
You simply take out and look on the ram chip(s), the manufacturer's name should be all over the chip(s).
Not very helpful. Micron / Crucial makes maybe 2000 RAM types. If all you have is the RAM and the label you may be thin on luck.
Reading the manual +*that came with the mac*+ is one resource, regrettably rarely used before posting here.

Macbook pro has a white screen and is basically not allowing me to do anything.

My sisters macbook pro has a blank white/grey screen for some reason. We have been at school all day, we come home to find a small dent on the right of the trackpad, but the laptop had been closed all day. I have already looked at other peoples discussions talking about restarting and putting the Mac OS disc to reinstall and things like that... But the laptop is not allowing me to eject, or put anything in it. I have clicked on all different combination of buttons but still the white/grey screen. There is a disturbing whurring sound when the laptop starts up, almost like a small scratching noise and something has definetley been broken. I put the charger in and the small light goes orange teling us its not completley done for.
Has this happened to anyone else before?!
And we really need some HELP !!

Rebeccaogun wrote:
...find a small dent on the right of the trackpad, but the laptop had been closed all day.
The lid was opened and something was dropped on it is my guess.
You'll have to take it in, user damage is not covered by AppleCare/warranty.

My MacBook Pro has 10.5.8 but came with 10.5.7 install disc and won't boot up and can't reinstall

My MacBook Pro has 10.5.8 but came with 10.5.7 install disc and won't boot up and can't reinstall.
the disc is spinning and I see the apple on the screen with the spinning gear and after a while it just turns off OR the few times it does get past that point when I go into disc utility it tells me that it can not install on this machine!
It's driving me crazy, please help!!!

Welcome to the Apple community.
I'm not entirely sure I follow you here, home sharing comes with iTunes 10.2, so far as I am aware even iTunes 10.6.1 only requires OS X 10.5.8 or better. On that basis I'm not sure why you think you have a problem.

I tried to airdrop Civilization V from a Macbook Pro with Mountain Lion to a Macbook Pro with Lion and it doesn't work. Other apps have but Civ V has not.

I tried to airdrop Civilization V from a Macbook Pro with Mountain Lion to a Macbook Pro with Lion and it doesn't work. Other apps have but Civ V has not.

Likely because it's a not self contained and/or it's game and copy protected, so install it via the developers instructions instead, which likely means it will have ot be uninstalled off the first machine, the developer contacted for a new license key before installing on the newer machine.
If you want it on both machines, you will need to likely buy another license.
Most developers are fine with transfering license between machines, you have to contact them.
They just want to make sure it's only on one machine so they are not getting robbed.

My MacBook Pro has been incredibly slow and laggy

So my MacBook Pro has been pretty much inoperable for a couple of months. The computer crashed and afterwards it would constantly lag. I did a fresh install thinking it would solve the problem, but it did not do anything. I took the computer to the Genius Bar, and they claimed that it was because I was running too many apps and that the computer was slowing down (doesnt make too much sense considering its a mid 2012 and on a fresh install) and then promptly sent me home. When you flash the memory in the beginning, sometimes it will be less laggy for a second, but then start lagging a couple minutes after computer use (this is still on a virtually clean install). I took their suggestion and added a SDD thinking it might help. Nope. So the hardware tests/diagnostics are all normal and I have no idea whats going on. It literally took me 10-15 minutes to run the EtreCheck and copy into mail so I could post these results from another computer. I will love anyone forever if they could explain to me how to fix this.
EtreCheck version: 1.9.15 (52)
Report generated September 17, 2014 1:44:57 AM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 0:14:30
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Untitled (disk0s2) / [Startup]: 499.25 GB (479.83 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R   UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
User Login Items: ?
None
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
Safari Extensions: ?
Adblock Plus
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
     2% WindowServer
     1% Activity Monitor
     0% activitymonitord
     0% blued
Top Processes by Memory: ?
57 MB mds
37 MB Dock
33 MB WindowServer
25 MB ocspd
20 MB SystemUIServer
Virtual Memory Information: ?
1.91 GB Free RAM
578 MB Active RAM
401 MB Inactive RAM
1.13 GB Wired RAM
194 MB Page-ins
0 B Page-outs

I don't see anything significant.
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to:     OS X Maintenance - MacAttorney;
                                  The X Lab: The X-FAQs;
                                  The Safe Mac » Mac Performance Guide;
                                  The Safe Mac » The myth of the dirty Mac;
                                  Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
    used to manage backups and to restore backups. Time Machine
    requires a backup drive that is at least twice the capacity of the
    drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.

My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.
Will not show up in safe mode, will not show when started from Windows 7 DVD.
I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
Can see the PC volume from Mac side with files.
I've looked at all the online solutions so far and have tried most of them without success. Please help!
Specs:
2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
Model Name:          MacBook Pro
Model Identifier:          MacBookPro5,2
Processor Name:          Intel Core 2 Duo
Processor Speed:          3.06 GHz
Number Of Processors:          1
Total Number Of Cores:          2
L2 Cache:          6 MB
Memory:          4 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MBP52.008E.B05
SMC Version (system):          1.42f4
Serial Number (system):          7302300GANE
Hardware UUID:          B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
Sudden Motion Sensor:
State:          Enabled

EDIT: RESOLVED
For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
Specifically, the posts by Dunsany and valkyr did the trick. I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally. I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again. I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time. Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black. I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
Hope this helps someone else!

My macbook pro has the grey screen of death.... i have tried a few things to get it re started.... it is not backed up and i really dont want to loose everything on it :(

MacBook pro has grey screen of death, it all began when I tried to install something new last night like my laptop asked and when it went to restart, it went grey....
tried start up in safe mode and nvram/pram
on safe mode it said ' the volume macintosh hd could not be repaired '
My MacBook has not been backed up and it would be heart breaking if I lost everything from it...
can anybody help?!!!
Message was edited by: lolaroseuk

Be prepared for a broken heart...
It's obvious that you need a new drive - when you purchase one you should also purchase a USB enclosure for your old drive and connect that drive to your machine to see if you can rescue any data from it. You may have to purchase a utility such as Data Rescue 3 or DiskWarrior (each $100) to facilitate restoring some of your data.
And start a couple of backup schemes... when you can't afford to lose data, a couple of backup schemes can help.
Clinton
MacBook Pro (15-inch Late 2011), OS X Mavericks 10.9.5, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

My new macbook pro has gone black on me three days in a row. is this a chronic problem? only way to get it back is a hard reset or let the battery die and then plug in the charger. brightness is up and power stays on while screen is black.

My new macbook pro has gone black on me three days in a row. is this a chronic problem?
The only way to get it back is a hard reset or let the battery die and then plug in the charger. The brightness is up and the power stays on while screen is black.
This is the second macbook pro i have owned in the past two weeks. I am ready to return it for good if this is a chronic issue. Please help if you have had this same issue.

Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best

I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

I purchased bioshock 2 on the app store on my macbook pro (running lion) and it shows 'an error has occured' every time I try to download the app. How do I install it properly, I have restarted my mac and reset the app on the debug menu?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

My macbook pro has fallen and making noise

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