My MacBook Pro has no sound, even with Apple headphones plugged in...

My Macbook Pro won't play any sound from both it's own speakers or any speaker I plug it into. This has me very worries, please help.
-Thanks

If a PRAM reset fails to correct the problem, bring the MBP to an Apple store genius bar:
http://support.apple.com/kb/ht1379
Ciao.

Similar Messages

  • Can still hear sounds even with the headphones plugged in.

    When I plug my earpiece in you can still hear it. Its not the earpiece cause I've tried a few.

    First thing to consider is whether you have the plug all the way in. When new, it can be a little bit of a tight fit and fairly easy to not have it fully engaged.

  • My MacBook Pro has no sound every time it try to turn it up it displays a round cirlce with a line through it.

    My MacBook Pro has no sound every time it try to turn it up it displays a round cirlce with a line through it.

    Hi DeathDrone,
    Welcome to the HP Community! I will be happy to help with your sound problems. However, I will need some additional information to better assist you. What is your operating system? What is your product number?
    Find your product number on a notebook:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
    Finding your OS:
    http://windows.microsoft.com/en-CA/windows/which-operating-system
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • MacBook Pro has no sound at all. Called Apple and they said to reinstall OS X.

    I have recently discovered that my MacBook Pro has no sound except for the startup chime. I called Apple and they told me to reinstall OS X because something went wrong in the OS. Is there any other way to fix this?

    That's a really overly simplistic answer to your problem. Re-installing OS X doesn't always fix every problem. Yes, it might in your case, but it might not. Are you still under warranty? Either way, I'd take it into your local Apple Store and show them the problem and let them fix it. If the system has to be installed anew, so be it. But rule out other problems first.
    Before you do anything, make sure that you have a back-up of your data, applications, etc. If you don't already have a back-up scheme, get an external hard drive and use Time Machine to back up your computer. Then take it into the Apple Store.
    Good luck,
    Clinton

  • MacBook Pro has a grey screen with circle and slash and will not start up or start into safe mode.

    MacBook Pro has started to get a grey screen with circle and slash and will not start up or start into safe mode.  This happened once previously, however, it allowed a safe mode reboot and then worked for a week or so.  While utilzing the machine, it started with the spinning beach ball for about 5 minutes, went into a shut down mode and then rebooted and came back up with the grey screen with a circle and slash after a few minutes.  For the past three days it has been stuck and will not allow it to boot into safe mode.  Any idea or suggestions?

    Try starting the MBP with the OPTION key down.  If you see two HDD icons, select the recovery Icon.  From the 4 option menu, select Disk Utility.  Select Disk Utility>First Aid and run Verify and Repair. 
    If you cannot get into the recovery partition, make an appointment at an Apple store genius bar.
    Ciao.

  • My MacBook Pro has no sound, but the volume setting works

    My 15' MacBook Pro 2012's sound is not working. You can still change the volume by pressing F10 to F12, but not actual sound comes out. The headphone jack is not red (although I have experienced that problem before and fixed it). Whether the headphones are plugged in or if they aren't, there is still no sound. I am running on OS X 10.7.5 with a 2.6 GHz Intel Core i7 Processor, 8GB 1600 MHz DDR3 Memory and the storage capacity is 749.3 GB total.

    Have you tried a PRAM reset?
    http://support.apple.com/kb/ht1379
    Ciao.

  • MacBook Pro stuck on white screen with apple logo. HELP!!

    For the past few days my MacBook Pro has been stuck on a white screen with the apple logo and I have tried everything. Does anybody know what I can to to get it to work normally again ?

    Read over these articles for possible solutions:
    http://support.apple.com/kb/ts2570
    https://discussions.apple.com/docs/DOC-5282
    https://discussions.apple.com/docs/DOC-3353
    Ciao.

  • Macbook pro has no sound, any ideas on the cause?

    My macbook pro crashed while watching a video and since then has not had any sound coming from the speakers, although it did emit the startup sound when I restarted it.

    One of these steps may help.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers
        Make sure that Mute is not enabled.
    2. Remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
    3. Reset PRAM.  http://support.apple.com/kb/PH4405
    4. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    5. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
        Under Mute any of the boxes checked? If so, uncheck it.

  • MacBook Pro has no sound, no way to adjust volume, and will not play music.

    My MacBook Pro seems to have lost all of its audio functions.  I cannot adjust my volume using the keyboard controls, or through the button at the top of my desktop screen, or even through System Preferences.  I get the normal volume adjust screen, but it is faded, and there is a symbol over it indicating that I cannot adjust anything.  When I go into the Sounds menu from System Preferences, there is nothing for me to select under Input or under Output.  My computer makes no noise, whether I'm using iTunes, watching a video, or anything.  I cannot play music.  My songs simply won't start, and when I skip to any given part of a song, the music still refuses to play.  I am not getting the red light from my headphone port.  I tried to remove any dust that may have collected in the headphone port, and I've even tried to reset my NVRAM and PRAM.  I also updated to OS X Mavericks 10.9.2.  Nothing helped.  I remember that my MacBook was working perfectly fine all of yesterday, but at one point later in the evening, I tried to plug in my headphones to play music, but nothing would play.  I opened Spotify, and it gave me a message that my speakers were broken (I was using the internal speakers).  That's when I first noticed the issue.  Is there anything else I can try before going to the Apple Store and having them try to fix it? Thank you very much, I appreciate any help.   

    The last gasp is an OSX reinstall.  If that fails, then the genius bar is the best option.
    Ciao.

  • My MacBook pro won't click even with an external mouse... What do I do?

    On my MacBook pro I can move the mouse pointer around with the trackpad, but I can't click or tap to click. The same is true even with an external usb mouse. Can move but no click.

    The question is, what model macbook do you have, year, and OS.
    Some signifigant OS upgrades from older machines have encountered the no-click occurance that you mention.
    Further information is required on your model and OS you both CAME from and are currently ON.

  • MacBook Pro has no sound - trying to connect to AirPlay

    Hello,
    I have the following issue - I noticed my Mac is trying to connect to some Air Play things (have no idea what is that; happens after the update to Yo 10.10.2) and the problem is it has no sound - I attached some files.

    1. System Preference > Sound > Output
       Internal Speakers selected?
    2. Try Reset SMC.  http://support.apple.com/kb/HT3964
       Choose the method for:
      "Resetting SMC on portables with a battery you should not remove on your own".
    3. If there is red light visible in the headphone port  plug the head phone into and out of the port
        couple of times to flip the microswitch inside. Sound may be stuck in digital mode.
    4. Reinstalling  iTunes may help sometimes.
    Best.

  • Macbook pro has no sound

    I'm having a very strange thing happen on my Macbook Pro.  When I turn on the macbook, I get the opening chime and then after that, there is no sound at all.  When i increase the volume or decrease, the indicators go up and down, but still no sound.  Can anyone explain what might be happening?

    Was able to go to this posting and look at my system preferences and this seemed to do the trick.  Seemed like after I used LogMeIn on my iPad, it set my audio to something else. 
    https://discussions.apple.com/message/15040277#15040277
    Thanks for the help Wayne

  • My macbook pro has no sound

    I just bought a macbook pro yesterday night on best buy but earlier today the sound just stop working i did not insert any headphones into the cumputer ocasionally when i raise the volume or lower it u can hear it working just once but then goes away also when i start it up you can hear the chime but very low im wondering what the problem is the cumputer is just one day old.

    Return it as soon as possible and get a new one.
    You can exchange it for new one without any problems within 15 days of purchase.

  • Macbook pro has flashing file symbol with ?

    computer power up has flashing file symbol with ? mark in center. What does that mean?

    Can not find the boot drive.
    http://support.apple.com/kb/TS1440

  • My macbook pro 2011 shows grey screen with apple logo and want start

    i was just using my macbook pro and it freezed for a while not responding and i turned it off by pressing the power button. afterwards, i turn it on and it shows a grey screen with apple logo but want start pls somebody help me because am having "my life" on the machine

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode.* The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 6
    Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
    Step 7
    Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
    Step 8
    A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

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