My Macbook Pro has not been running correctly since "upgrading" to Yosemite

My Macbook Pro has not been running correctly since "upgrading" to Yosemite. It has been sluggish no matter what program I am using, slow to respond to mouse movements, and unable to stream video. Any word on when Apple is going to send out a real upgrade?

Try Reset SMC.  http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

Similar Messages

  • My camera on my macbook pro has not been functioning at all. What do I do?

    I've fully updated everything. My camera won't work on Photobooth, nor Skype. Photobooth even says I do not have a camera connected! Yesterday the little green light was turning on when I video called on Skype, but now even that won't turn on! I try reselecting it on Skype. I try restarting my computer (multiple times...) and I still can't get it to work! Please, offer any and all help you can! It's really starting to become an annoyance, and I need it to work! If you do offer help, it'll be greatly appreciated!

    Try Reset SMC.  http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
    Best.

  • Payroll has not been run successfully for all personnel numbers Message no.

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    error:
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    Message no. PG508
    please help

    HI,
    Generally, this type of error is occured when all the ee were not sucessfully execute, to clear the same, please follow the below:
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  • Query to fetch those Assets whose Depreciation has not been run.

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    Hi Experts,
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  • Help!! Can someone help me with this message I keep getting before startup, please ?? Here it is: "/Library/Startupitems/Intego Backup Manager Pro" has not been started because it does not  have the proper security settings. Help!?!?

    Hello:
    I keep getting this message upon startup. Can't figure out how to address it. Here it is.
    "/Library/Startupitems/Intego Backup Manager Pro" has not been started because it does not have the proper security settings.
    Any suggestions?

    There's an invisible one name "Icon" according to the error message.
    Enable Finder to Show Invisible Files and Folders
    Open the Terminal application in your Utilities folder.  At the prompt enter or paste the following command line then press RETURN.
    defaults write com.apple.finder AppleShowAllFiles TRUE
    killall Finder
    To turn off the display of invisible files and folders enter or paste the following command line and press RETURN.
    defaults write com.apple.finder AppleShowAllFiles FALSE
    killall Finder
    Alternatively you can use one of the numerous third-party utilities such as TinkerTool or ShowHideInvisibleFiles - VersionTracker or MacUpdate.
    First, make invisible files visible. Find the invisible file in that folder and remove it. Please be sure you are looking in the /Library/StartupItems/ folder. There is another one in the /Home/Library/ folder. Be sure you look in the right one.

  • TS1292 Hi. The message we are getting is that our card has not been activated correctly.  What do we do?

    Hi. The message that we are getting is that our ITunes card has not been activated correctly.  ITunes support is asking for a copy of the receipt, which i have long thrown away.  What do we do?

    Hi Scott,
    Use ProcessMonitor from Microsoft and look in the logs to see if there are any Access Denied errors. Also look in the IIS logs and Event viewer to see if anything there is being logged.
    Anti-virus software logs is another place to look....
    Pop up blocker in the Browser maybe or possibly adding the new server name to the trusted list.... Domain permissions possibly...
    If you browse the App from the Server does that work?
    Don

  • Since iCloud downloaded, mac pro has not been able to sync, unable to save info, bookmarks, lost all contact info, gives wrong info on laptop status

    since iCloud downloaded, mac pro has not been able to sync, unable to save info, bookmarks, lost all contact info, gives wrong info on laptop status, help please

    since iCloud downloaded, mac pro has not been able to sync, unable to save info, bookmarks, lost all contact info, gives wrong info on laptop status, help please

  • Why does my iCloud email continually stall (hang) when I'm typing a message? I have a 2013 MacBook Pro and I'm running the latest version of Yosemite. First time that I've been absolutely frustrated with an Apple product. Help!!!

    Why does my iCloud email continually stall (hang) when I'm typing a message? I have a 2013 MacBook Pro and I'm running the latest version of Yosemite. This is the first time that I've been absolutely frustrated with an Apple product. Can you help me, please?

    Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
    Trash the current Firefox application to do a clean reinstall.
    Install the new version that you have downloaded.
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • HT3964 My 2012 MacBook pro has a fan running on high from the moment I turn it on and my battery has an 'x' on it.someone please help.

    My 2012 MacBook pro has a fan running on high from the moment I turn it on and my battery has an 'x' on it.someone please help.

    You should contact AppleCare as soon as possible.
    MBP is in warranty for 1 year from the date of purchase.
    AppleCare: 1-800-275-2273.
    Standard troubleshooting step for these kinds of issues is to reset SMC.
    Reset SMC. http://support.apple.com/kb/HT3964

  • How can I sync my calendars on the MacBook Pro, iCloud, iPad and iPhone? Since upgrading to the newest OS on each device, none of the calendars sync. Any suggestions?

    How can I sync my calendars on the MacBook Pro, iCloud, iPad and iPhone? Since upgrading to the newest OS on each device, none of the calendars sync. Any suggestions?

    Hi silverk,
    Welcome to the Apple Support Communities!
    I understand the need for all of your calendars to be up to date across all of your devices and how frustrating it can be when they are not syncing as you would expect. In this situation I would suggest reading over and using the attached article for troubleshooting. 
    iCloud: Troubleshooting iCloud Calendar
    Have a great day,
    Joe

  • Macbook Pro has begun to run very slowly. Is there any way to fix this?

    Yesterday my mac started to run very slowly to the extent that it takes far longer to open files, apps and even startup. There is no reason in particular I can think of for this happening - computer was used normally that day.
    I have run diskutility and the HD seems to be fine.
    Any help would be greatly appreciated.
    EtreCheck:
    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.9 GHz Intel Core i7 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:25:48
    Disk Information:
              TOSHIBA MK7559GSXF disk0 : (750.16 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 629.3 GB (317.48 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
                        BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 120 GB (17.32 GB free)
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.logmein.hamachi          (1.0)
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.adobe.SwitchBoard.plist 3rd-Party support link
              [System] com.google.keystone.daemon.plist 3rd-Party support link
              [System] com.logmein.hamachi.plist 3rd-Party support link
              [System] com.motorola-mobility.mmcfgd.plist 3rd-Party support link
              [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
    Launch Agents:
              [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [System] com.google.keystone.agent.plist 3rd-Party support link
              [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
              [System] com.logmein.hamachimb.plist 3rd-Party support link
              [System] com.motorola.MDMUpdater.plist 3rd-Party support link
              [System] com.motorola.motohelper.plist 3rd-Party support link
              [System] com.motorola.motohelperUpdater.plist 3rd-Party support link
              [System] com.trusteer.rapport.rapportd.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
              [not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              Android File Transfer Agent
              Google Drive
              Autodesk 360
              HPEventHandler
              HP Scheduler
    Internet Plug-ins:
              o1dbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
              Unity Web Player: Version: UnityPlayer version 4.1.2f1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.4.4.2 3rd-Party support link
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              googletalkbrowserplugin: Version: 5.1.5.17733 3rd-Party support link
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
              AdobePDFViewer: Version: 10.1.9 3rd-Party support link
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
    Safari Extensions:
              AdBlock: Version: 2.6.18
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Google Earth Web Plug-in: Version: 7.1 3rd-Party support link
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Trusteer Endpoint Protection  3rd-Party support link
    Old Applications:
              None
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 586.08 GB Disk used: 290.40 GB
              Destinations:
                        SAMSUNG [Local] (Last used)
                        Total size: 931.18 GB
                        Total number of backups: 3
                        Oldest backup: 2013-12-21 16:15:17 +0000
                        Last backup: 2014-02-15 15:15:17 +0000
                        Size of backup disk: Adequate
                                  Backup size 931.18 GB > (Disk used 290.40 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   3%          WindowServer
                   1%          EtreCheck
                   1%          mdworker
                   1%          Safari
                   0%          Google Chrome
    Top Processes by Memory:
              197 MB          Safari
              141 MB          com.apple.WebKit.WebContent
              106 MB          com.apple.IconServicesAgent
              98 MB          Google Chrome
              74 MB          Google Drive
    Virtual Memory Information:
              3.73 GB          Free RAM
              2.61 GB          Active RAM
              804 MB          Inactive RAM
              903 MB          Wired RAM
              854 MB          Page-ins
              0 B          Page-outs

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • Hello! My MacBook Pro has suddenly started running slow.

    Hello!
         I've had my MacBook Pro for since 2011 and it has suddenly started running slow. This has been going on for a month. I've restarted my MacBook several times and even shut it down when I know I will not be using for the remainder of the day. I've tried numerous things to make it run faster including deleting useless files like text documents, pictures, videos, etc. I currently have 92.67GB free of 500GB . I've noticed that when it gets hot it starts running slow or when I play a video game and sometimes when I play videos online.
    MacBook Pro (15-inch, Late 2011)
    Processor: 2.2 GHz Intel Core i7
    Memory: 4 GB 1333 MHz DDR3
    Graphics: Intel HD Graphics 3000 384 MB
    OS X Yosemite 10.10.1 (14B25)
    I've already used Etrecheck to hopefully speed up the process of help.
    EtreCheck version: 2.1.8 (121)
    Report generated February 3, 2015 at 5:14:44 AM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.2 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 834
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1440 x 900
        AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 11:18:56
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (92.64 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 30
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
        [not loaded]    com.mice.driver.PS3Controller (1.0.0d1) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
    Startup Items: ℹ️
        FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.icloud.fmfd.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [running]    com.VTech.AgentMonitor.plist [Click for support]
        2 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.wdhelper.plist
        5 processes killed due to memory pressure
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.motorola.motohelper.plist [Click for support]
        [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [running]    com.autodesk.backburner_manager.plist [Click for support]
        [running]    com.autodesk.backburner_server.plist [Click for support]
        [loaded]    com.autodesk.backburner_start.plist [Click for support]
        [loaded]    com.leapfrog.connect.shell.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.VTechLLNService.plist [Click for support]
        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.codecm.uploader.plist [Click for support]
        [loaded]    com.divx.agent.postinstall.plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
        [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
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        uHD-Agent    UNKNOWN  (missing value)
        PdaNetMac    UNKNOWN  (missing value)
        Monitor    Application  (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        MotoCast    UNKNOWN Hidden (missing value)
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        ConnectService    Application  (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
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        JavaAppletPlugin: Version: Java 8 Update 25 Check version
        GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 [Click for support]
        OVSHelper: Version: 1.1 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Unity Web Player: Version: UnityPlayer version 3.5.5f4 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.2 [Click for support]
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
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        DirectorShockwave: Version: 11.6.6r636 [Click for support]
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        Google Earth Web Plug-in: Version: 7.1 [Click for support]
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        Twitter for Safari
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        DivX  [Click for support]
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            10%    systemstats
             5%    WindowServer
             3%    AgentMonitor
             1%    ConnectService
             0%    AppleSpell
    Top Processes by Memory: ℹ️
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        107 MB    Finder
        94 MB    loginwindow
        86 MB    mds_stores
        64 MB    WindowServer
    Virtual Memory Information: ℹ️
        368 MB    Free RAM
        1.69 GB    Active RAM
        794 MB    Inactive RAM
        1.16 GB    Wired RAM
        7.15 GB    Page-ins
        322 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 1, 2015, 04:01:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Earth_2015-02-01-160105_[redacted].crash
        Jan 31, 2015, 07:00:56 PM    /Library/Logs/DiagnosticReports/firefox_2015-01-31-190056_[redacted].cpu_resour ce.diag [Click for details]
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    If your Mac runs slowly:
    http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
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    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
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    Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836

  • My 2011 13'' MacBook Pro has started to run really slow.

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    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
    Carbon Copy Cloner
    Data Backup
    Deja Vu
    SuperDuper!
    SyncTwoFolders
    Synk Pro
    Synk Standard
    Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
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    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.
    If nothing here seems to help, then reinstall Lion:
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

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    When I try to shut down my MacBook Pro, it'll shut down then start up again. However, when the login comes up after it has started up, I press "Shut Down" and it works perfectly. Why is it doing this?

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