My Macbook Pro has suddenly gone into 'no response' mode.

When I came back to my Macbook after leaving it for about an hour, it would not respond to any key and the display remained blank.
The sleep indicator was glowing steadily.
The battery is fully charged.
I managed to insert the install disc 1 and restart with the C key down but the display remained blank.
I have tried starting while holding the option key down, and with the command, option , P and R keys down.
Nothing on the keyboard gets any response.
I have not been able to recover the install disc.
I have been reading about the NVIDIA Geoforce problems, but I am also wondering if the problem is with the hard drive.
When I try to start up just using the power button, I can hear what sounds to me like the drive spinning but I no longer get any 'tone'.
Any help to narrow down the fault would be much appreciated.
John.

"I have not been able to recover the install disc."
See KB Article: http://support.apple.com/kb/HT2801 *Apple Portables: Troubleshooting the slot load optical disc drive*
"I no longer get any 'tone'."
Not a good sign. Since a PRAM zapping did not work try the solution mentioned in KB Article: http://support.apple.com/kb/HT1411 *Apple Portables: Resetting the System Management Controller (SMC)*
If none of the above works, you need to take your computer to your local Apple Store or an AASP. Hopefully, you have AppleCare. If so, call them & let them deal w/it.
!http://i51.tinypic.com/9bkxeq.gif!

Similar Messages

My macbook pro's screen display has suddenly gone into a strange colour setting where everything appears in a kind of infrared colour palette an I can;t seem to change it back. It's the same for all icon and websites, does anyone know how to restore?

My macbook pro's screen display has suddenly gone into a strange colour setting where everything appears in a kind of infrared colour palette an I can;t seem to change it back. It's the same for all icon and websites, does anyone know how to restore?

Wow! I think I had this same issue just last night.
I was cleaning my macbook pro retina on the outside. Then I opened it up and was wiping dust off the monitor and I can't pinpoint exactly when, but the colors changed suddenly. It looked super strange, it was like green halo's and it looked worse when looking at it at an angle. Of course I took no pictures!!! I was freaking out that my 2 grand laptop was busted and I somehow removed a protective film or something.
But I digress... The image looked very green and spacey, it was almost a neat effect. After about 5 minutes it started to look a little more digital though. There were straight lines of this halo effect on the edges and top. After about 10 minutes it turned into a predominate issue with the blacks on screen. I could open a web browser and it was unnoticable on a white background. After about 15 minutes, you could only barely see the green cloud effect if you looked at the monitor from an extreme angle. After about 20 minutes, it was completely back to normal, I almost feel paranoid like I see a halo or something strange. But I believe that might be all in my head now.
So yerp, lemme know what you guys figure out.

TS1398 My Macbook Pro has suddenly stopped searching for my Wifi Router automatically

I am new to Apple mac.
My Macbook Pro has suddenly stopped searching for my Wifi Router automatically.
I now have to go into System Settings and search for it manually.
Everything has been fine, this has happened suddenly.
Is there a Setting that I am missing.
Everything is set to Automatic in the Network tab and Wifi is first in the list on the left pane of the network dialog box.
Help please - Thanks Jeff George

This is the iPod touch forum. I have asked the moderators to move you post to the MacBook Pro forum.
https://discussions.apple.com/community/notebooks/macbook_pro

IPod5 has suddenly gone into a mode that Speaks everything and I can't scroll

iPod5 has suddenly gone into a mode that Speaks everything (i.e. "screen dimmed", "screen locked", "Calendar, Monday, May 13th, double tap to open", and when typing, "a, alpha, r, romeo" etc.) but I can't scroll anywhere and I even have to highlight and then double tap to type each letter when typing - even to enter my password to unlock.
How do you turn this off?

I found this in another discussion.
Check: Settings - General - Accessibility - VoiceOver = Off.
Please note you will need to use 3 fingers to scroll to various menu items.
This worked but I found it diffucult to scroll even with using 3 fingers.

Hello! My MacBook Pro has suddenly started running slow.

Hello!
     I've had my MacBook Pro for since 2011 and it has suddenly started running slow. This has been going on for a month. I've restarted my MacBook several times and even shut it down when I know I will not be using for the remainder of the day. I've tried numerous things to make it run faster including deleting useless files like text documents, pictures, videos, etc. I currently have 92.67GB free of 500GB . I've noticed that when it gets hot it starts running slow or when I play a video game and sometimes when I play videos online.
MacBook Pro (15-inch, Late 2011)
Processor: 2.2 GHz Intel Core i7
Memory: 4 GB 1333 MHz DDR3
Graphics: Intel HD Graphics 3000 384 MB
OS X Yosemite 10.10.1 (14B25)
I've already used Etrecheck to hopefully speed up the process of help.
EtreCheck version: 2.1.8 (121)
Report generated February 3, 2015 at 5:14:44 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,2
    1 2.2 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 834
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1440 x 900
    AMD Radeon HD 6750M - VRAM: 512 MB
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 11:18:56
Disk Information: ℹ️
    TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (92.64 GB free)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 499.25 GB Online
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/hosts - Count: 30
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    [not loaded]    com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
    [not loaded]    com.mice.driver.PS3Controller (1.0.0d1) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
        /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
    [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
    [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
Startup Items: ℹ️
    FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
    Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
    [killed]    com.apple.icloud.fmfd.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [running]    com.VTech.AgentMonitor.plist [Click for support]
    2 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.wdhelper.plist
    5 processes killed due to memory pressure
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.motorola.motohelper.plist [Click for support]
    [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [loaded]    org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [running]    com.autodesk.backburner_manager.plist [Click for support]
    [running]    com.autodesk.backburner_server.plist [Click for support]
    [loaded]    com.autodesk.backburner_start.plist [Click for support]
    [loaded]    com.leapfrog.connect.shell.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [running]    com.motorola-mobility.mmcfgd.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [running]    com.VTechLLNService.plist [Click for support]
    [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.codecm.uploader.plist [Click for support]
    [loaded]    com.divx.agent.postinstall.plist [Click for support]
    [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    uHD-Agent    UNKNOWN (missing value)
    PdaNetMac    UNKNOWN (missing value)
    Monitor    Application (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    MotoCast    UNKNOWN Hidden (missing value)
    Launch Nikon Message Center 2    Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
    ConnectService    Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
    Content Manager Assistant    Application (/Applications/CMA.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 25 Check version
    GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 [Click for support]
    OVSHelper: Version: 1.1 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Unity Web Player: Version: UnityPlayer version 3.5.5f4 - SDK 10.6 [Click for support]
    Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
    DivXBrowserPlugin: Version: 2.2 [Click for support]
    Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
    EPPEX Plugin: Version: 3.0.5.0 [Click for support]
    DirectorShockwave: Version: 11.6.6r636 [Click for support]
User internet Plug-ins: ℹ️
    BlueStacks Install Detector: Version: Unknown
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
    DivX Plus Web Player HTML5 <video>
    Twitter for Safari
    codec-M
    MacVeXe
3rd Party Preference Panes: ℹ️
    DivX [Click for support]
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        10%    systemstats
         5%    WindowServer
         3%    AgentMonitor
         1%    ConnectService
         0%    AppleSpell
Top Processes by Memory: ℹ️
    399 MB    firefox
    107 MB    Finder
    94 MB    loginwindow
    86 MB    mds_stores
    64 MB    WindowServer
Virtual Memory Information: ℹ️
    368 MB    Free RAM
    1.69 GB    Active RAM
    794 MB    Inactive RAM
    1.16 GB    Wired RAM
    7.15 GB    Page-ins
    322 MB    Page-outs
Diagnostics Information: ℹ️
    Feb 1, 2015, 04:01:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Google Earth_2015-02-01-160105_[redacted].crash
    Jan 31, 2015, 07:00:56 PM    /Library/Logs/DiagnosticReports/firefox_2015-01-31-190056_[redacted].cpu_resour ce.diag [Click for details]
    Feb 2, 2015, 05:53:21 PM    Self test - passed

If your Mac runs slowly:
http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
Start up in Safe Mode. http://support.apple.com/kb/PH18760
Reset SMC.     http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836

Hello My macbook pro has suddenly become very slow,any solution?

I had no problems with my Macbook pro, since yesterday it became very slow ,i tried to close and remove many pages as possible,tried to update ,but still slow.
Any thing else to do?

Hey Tafaya,
Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution, while it is titled for OS X Mavericks - the same steps apply for Yosemite:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks,
Matt M.

MacBook Pro has suddenly stopped connecting to any WiFi Station

Strange, but after updating to !0.5.4 My airport won,t connect to any WiFi base station. I have two homes and in one I use Time Capsule as the router and in the other an AEBS along with the new AE (for air tunes and enhanced range) and I have no problems with the iMacs all running the same version of Leopard with the same update. However my MacBook Pro now gives either a "connection timed out" or connection failed message. Archiving and re-installing Leopard with no updates hasn't helped.
Help is welcome
Cheers

What do you mean by "tried connecting through cable"? I can think of two different things you might mean.
It might help to reset the connection settings on your Mac using these steps one at a time until the problem is resolved, recognizing that, depending on your problem, not all of these steps will make sense:
1) Use the AirPort/Wi-Fi menu bar item to turn AirPort/Wi-Fi off, then on again.
2) Try to select your Wi-Fi network from the AirPort/Wi-Fi menu.
3) In the Network panel of System Preferences delete the AirPort/Wi-Fi item from the left column, then add it back.
4) In the same panel as (3), define a new location and see if you can make that work.
5) In the same panel, select the AirPort/Wi-Fi connection item, click the "Advanced" button, select the "TCP/IP" tab, then click "Renew DHCP Lease". Note that the fix this step implements may be temporary.
6) In the folder /Library/Preferences ( _not_ <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.
These steps may not help, but they'll only take a couple of minutes to try. Before you try these, if you have any special network settings on your Mac for things like DSL credentials, note all your network settings, because the latter steps will destroy them. If you got all the way to the last step, if things don't work any worse than before, you can trash the saved SystemConfiguration folder.

My 3moth old Mac Pro has suddenly gone to "sleep" three times in the last month and a half while I am using it.

I'm not sure why because it works perfectly fine. Can anybody tell me why this may be happening? It's kinda distressing The battery is fine, the software has been updated, but when it goes to sleep suddenly i have to press some key to wake it up.

The battery is fine? as in you have a laptop, not a workstation.
http://www.apple.com/support/macbookpro

My MacBook Pro has suddenly gotten very slow. Any suggestions?

It seems to have become progressively bogged down. I've emptied TRASH and trashed DOWNLOADS. But everything is so slow.

Examine this document for possible solutions:
https://discussions.apple.com/docs/DOC-3521
Ciao.

HT4628 My MacBook pro has suddenly stopped connecting to Internet and says that "no air port card installed". Please help

It was working all ok until last night, just tried connecting through cable but I am still unable to do so. How do I fix this? Any help?

What do you mean by "tried connecting through cable"? I can think of two different things you might mean.
It might help to reset the connection settings on your Mac using these steps one at a time until the problem is resolved, recognizing that, depending on your problem, not all of these steps will make sense:
1) Use the AirPort/Wi-Fi menu bar item to turn AirPort/Wi-Fi off, then on again.
2) Try to select your Wi-Fi network from the AirPort/Wi-Fi menu.
3) In the Network panel of System Preferences delete the AirPort/Wi-Fi item from the left column, then add it back.
4) In the same panel as (3), define a new location and see if you can make that work.
5) In the same panel, select the AirPort/Wi-Fi connection item, click the "Advanced" button, select the "TCP/IP" tab, then click "Renew DHCP Lease". Note that the fix this step implements may be temporary.
6) In the folder /Library/Preferences ( _not_ <yourhomefolder>/Library/Preferences), move the folder SystemConfiguration onto the Desktop, then restart your computer. See if you can now make your AirPort connection work.
These steps may not help, but they'll only take a couple of minutes to try. Before you try these, if you have any special network settings on your Mac for things like DSL credentials, note all your network settings, because the latter steps will destroy them. If you got all the way to the last step, if things don't work any worse than before, you can trash the saved SystemConfiguration folder.

My MacBook Pro will suddenly quit while I'm working on it and restarts itself.

I have a 2012 MacBook Pro running OSX 10.8.2 Mountain Lion with a 27-inch Apple Cinema Display connected to it that I use at work. I am an art director so I am constantly in Adobe Creative Suite 6. In the past month my MacBook Pro has suddenly quit on me while working and restarts itself TWICE. This time I was listening to a downloaded album on iTunes and the music started to skip right before the computer crashed and restarted itself. Has anyone ever experienced this before? It doesn't freeze up or anything like that, it will just unexpectedly go into Restart mode & the computer restarts. Everything is fine once it restarts but I am wondering if I should be concerned or if someone might know of a repair solution I could do on the computer. Should I run Disk Utilites to see if their is an issue? Would appreciate any comments and suggestions and feel free to ask may any question. THANKS!!

If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Triple-click anywhere in the line below to select it:
syslog -k Sender kernel -k Message CSeq "Previous Shutdown" | tail | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.

My MacBook Pro has downloaded my old emails twice into my Outlook folder. Why? How do I stop this from recalling all the old emails?

My MacBook Pro has downloaded all my previous emails (several months worth) and reloaded them into my Inbox twice! Why is this happening? How do I get it to stop from happening again?
Thanks!

Since this is an Outlook question, you should ask over on the Microsoft Office for Mac forums.

My new macbook pro has gone black on me three days in a row. is this a chronic problem? only way to get it back is a hard reset or let the battery die and then plug in the charger. brightness is up and power stays on while screen is black.

My new macbook pro has gone black on me three days in a row. is this a chronic problem?
The only way to get it back is a hard reset or let the battery die and then plug in the charger. The brightness is up and the power stays on while screen is black.
This is the second macbook pro i have owned in the past two weeks. I am ready to return it for good if this is a chronic issue. Please help if you have had this same issue.

Try a SMC reset:
http://support.apple.com/kb/HT3964
Try a NVRAM/PRAM reset:
http://support.apple.com/kb/HT1379
If no joy, take it back, and take full advantage of your warranty!
You also may want to let Apple know about this as well:
http://www.apple.com/feedback//
I wish you the best

My Macbook pro 2011 suddenly has a really slow bootup. What can I do?

My Macbook pro 2011 suddenly has a really slow bootup. What can I do? I did install a cannon printer upgrade and security upgrade. Not sure if it was something to do with that. Also I tried the disk utility repair and didn't improve anything. I also reset PRAM and SMC.

1. Try booting in e Verbose mode - press and hold [cmd] + [v] keys just right after the boot chord sounds till you get a black screen and white letters.
if there are some delays in the boot process - you should see where the system is stuck.
this mode is not permanent - the next [re-] boot will be normal.
2. repair permissions. disk utility does fine. Disk Warrior is better.
sometimes after half done updates (it may happen though should not) there are items that are "belonging to someone else"
3. try cache cleaner (or there are some other utilities as well - I just like SlCC more) http://www.northernsoftworks.com/snowleopardcachecleaner.html - it's shareware though the basic functionality is free for you to use.
Try caches -> deep cleaning (please read the developers site what it does) and select checkmark at all options - reply yes to the requests and after a reboot the next reboot should be as it is intended.
p.s be sure you do have backup

MacBook Pro has a grey screen with circle and slash and will not start up or start into safe mode.

MacBook Pro has started to get a grey screen with circle and slash and will not start up or start into safe mode. This happened once previously, however, it allowed a safe mode reboot and then worked for a week or so. While utilzing the machine, it started with the spinning beach ball for about 5 minutes, went into a shut down mode and then rebooted and came back up with the grey screen with a circle and slash after a few minutes. For the past three days it has been stuck and will not allow it to boot into safe mode. Any idea or suggestions?

Try starting the MBP with the OPTION key down. If you see two HDD icons, select the recovery Icon. From the 4 option menu, select Disk Utility. Select Disk Utility>First Aid and run Verify and Repair.
If you cannot get into the recovery partition, make an appointment at an Apple store genius bar.
Ciao.

My Macbook Pro has suddenly gone into 'no response' mode.

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