My Macbook pro is 23 days old as of today and today it crashed on me 7 times. It seems to happen when I have firefox and spotify running. I bought this computer for my business and still need to install Adobe CS6. Is this a faulty computer?
Here is the latest panic:
Can someone help?
Fri Jul 27 02:50:19 2012
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824762a9, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000104, CR3: 0x000000003881603b, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff80e38520e8, RCX: 0x00000000fffc0000, RDX: 0xffffff810449b9b4
RSP: 0xffffff810449b990, RBP: 0xffffff810449b9e0, RSI: 0x0000000000000000, RDI: 0xffffff8015329000
R8: 0x0000000000000000, R9: 0xffffff810449b9a8, R10: 0xffffff810449b99c, R11: 0xffffff810449b9a0
R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x00000000000001ff, R15: 0xffffff8015329000
RFL: 0x0000000000010206, RIP: 0xffffff7f824762a9, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000104, Error code: 0x0000000000000000, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff810449b640 : 0xffffff8000220792
0xffffff810449b6c0 : 0xffffff80002c4794
0xffffff810449b870 : 0xffffff80002da1bd
0xffffff810449b890 : 0xffffff7f824762a9
0xffffff810449b9e0 : 0xffffff7f82441768
0xffffff810449ba10 : 0xffffff7f824705ef
0xffffff810449ba30 : 0xffffff7f82444e58
0xffffff810449bb60 : 0xffffff7f82441efc
0xffffff810449bbc0 : 0xffffff800065517e
0xffffff810449bbe0 : 0xffffff8000655a5a
0xffffff810449bc40 : 0xffffff80006561fb
0xffffff810449bd80 : 0xffffff80002a3ef8
0xffffff810449be80 : 0xffffff8000223096
0xffffff810449beb0 : 0xffffff80002148a9
0xffffff810449bf10 : 0xffffff800021bbd8
0xffffff810449bf70 : 0xffffff80002aef10
0xffffff810449bfb0 : 0xffffff80002dab23
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD4000Graphics(7.2)[ECB872F0-8E43-3509-9952-54E37ACA DD58]@0xffffff7f82438000->0xffffff7f8249bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80884000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[B8808BF9-5767-3C61-BE08-880BEF509889]@0xff ffff7f808e8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[AC9E8F66-3DD7-3047-9B36-D914DC7C4A53]@0 xffffff7f808af000
BSD process name corresponding to current thread: firefox
Mac OS version:
11D2097
Kernel version:
Darwin Kernel Version 11.3.1: Thu Feb 16 19:05:38 PST 2012; root:xnu-1699.25.42~1/RELEASE_X86_64
Kernel UUID: CA8A35C4-935B-3165-B79D-3D7FE9279A01
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 14173849937309
last loaded kext at 25836499048: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f82556000, size 28672)
last unloaded kext at 227562526354: com.apple.driver.AppleUSBTCKeyEventDriver 227.4.2 (addr 0xffffff7f82273000, size 8192)
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.X86PlatformShim 5.0.0d0
com.apple.driver.AGPM 100.12.63
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleIntelHD4000Graphics 7.2.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.4f15
com.apple.GeForce 7.2.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.AppleMuxControl 3.1.20
com.apple.driver.ApplePolicyControl 3.1.20
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.AppleMCCSControl 1.0.28
com.apple.driver.AppleIntelFramebufferCapri 7.2.0
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.4f15
com.apple.driver.AppleUSBTCButtons 227.4.2
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 227.4.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.18
com.apple.driver.AppleSDXC 1.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleUSBHub 5.0.0
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 5.0.0
com.apple.driver.AppleUSBXHCI 1.0.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc16
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.AppleGraphicsControl 3.1.20
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.driver.X86PlatformPlugin 5.1.0d16
com.apple.driver.AppleSMC 3.1.3d7
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.nvidia.nvGK100hal 7.2.0
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.2.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.4f15
com.apple.iokit.IOBluetoothFamily 4.0.4f15
com.apple.driver.AppleThunderboltDPInAdapter 1.8.1
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.1
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
com.apple.driver.AppleUSBMultitouch 230.3.3
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.0.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.driver.AppleThunderboltNHI 1.5.5
com.apple.iokit.IOThunderboltFamily 2.0.0
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.0.0
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.3
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
BSD process name corresponding to current thread: firefox
What version of Firefox are you running? I am on the beta channel release and currently using version 15.
And I've always had problems with Spotify. Some do and some don't. In this case your kernel panic was caused by Firefox. Make certain that you have the latest release version and keep an eye on how much CPU% it's using by opening Activity Monitor for a few days. It can run amok if you're not up-to-date.
Clinton
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