My macbook pro is lagging and freezing constantly in simple applications.
It just happen very recently and out of nowhere. Simple applications like word and finder where becoming really slow and just scrolling up and down seem to take several minutes. Most applications require me to use activity monitor to force quit. Booting up takes about several minutes. I have about 250gb free and have checked constantly the CPU and how much RAM my mac uses(2.00gb free of 4gb). I also have done repair permisions without any problems. Please help. Thanks in advance.
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 7:3:22
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (367.51 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.mice.360Daemon.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Steam
iTunesHelper
Dropbox
Google Drive
AirPlayitServerManager
HP Scheduler
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 10.1.9 3rd-Party support link
AdobePDFViewer: Version: 10.1.9 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
DirectorShockwave: Version: 11.6.5r635 3rd-Party support link
Safari Extensions:
Cuevana Stream: Version: 4.2
Ebay Shopping Assistant: Version: 1.1
Searchme: Version: 1.2
Slick Savings: Version: 1.0
Amazon Shopping Assistant: Version: 1.1
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
None
Time Machine:
Time Machine not configured!
Top Processes by CPU:
16% CVMCompiler
6% storeagent
2% Microsoft Word
1% Google Chrome
1% Microsoft AU Daemon
Top Processes by Memory:
156 MB mds_stores
135 MB com.apple.IconServicesAgent
127 MB softwareupdated
119 MB Google Chrome
71 MB Microsoft Word
Virtual Memory Information:
915 MB Free RAM
1.71 GB Active RAM
781 MB Inactive RAM
642 MB Wired RAM
1.89 GB Page-ins
0 B Page-outs
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Macbook Pro 13' core i5 freezing constantly, what should i do to fix this?
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MacBook Pro screen flickers and freezes after Snow Leopard/Safari 5 updates
Hi guys,
I have a silver 120GB 15-inch MacBook Pro from Summer 2007 with 3GB RAM and 25+GB free space which has recently begun to freeze irrecoverably. The first appearance of these symptoms seems to coincide with my installing the Snow Leopard 10.6.6 update via Software Update.
I'm not particularly well versed in computer technology, but will try to describe my problem as detailedly as possible.
What happens is this:
1. I start the computer as per usual, with only a couple of startup items. Everything's fine.
2. I start working. Use a lot of Safari 5 for browsing websites, often with some kind of Flash or "Flash-type" content such as banner ads, videos, even full Flash designs. I may also have programs such as QuickTime, VLC or an image editor open, if not necessarily "actively" doing anything. Everything's still fine - I'm able to both browse websites and watch videos as usual.
3. After a while of active working - say, 1-3 hours - I notice browsing websites gets a little choppy. Display features such as the file list view in Finder may or may not appear properly. The rotating wait cursor may or may not appear from time to time.
4. Immediately after symptom no. 3, the next time I start to watch a video, either via Safari 5 (say for example something on DailyMotion.com) or a file via QuickTime, something goes wrong.
Following no. 4, one of three things invariably happen:
5a) The video freezes and the entire screen flickers from black to the screen view very quickly two or three times, after which the computer or screen appears to freeze. The cursor still moves, but nothing reacts to it - open windows become completely unresponsive, nor does the top or any other menu react in any way to clicking. The "menu row" of application items, which normally appears when I move the cursor to the very bottom of the screen, doesn't appear. Restarting "blindly" by pressing the Off-button once and pressing R doesn't work. I'm forced to do a hard reboot, after which the computer is once again fine until the next two hours of active working. This usually happens ONLY when I try to watch a video in Full Screen-mode.
5b) I notice the video freezing only just in time, and am able to pause it and "esc" out of Full Screen-mode, and the computer remains operational. However, as soon as I again try to play video in Full Screen-mode, everything described in 5a. happens.
5c) The video stops playing, and the screen reverts momentarily to pale blue before switching to the login screen. I login again with my details, and everything appears to be fine again until the next two hours of active working. The computer "starts up" a lot faster than with a hard reboot. This usually happens ONLY when I've tried to watch a video in its original size, i.e. when not in Full Screen-mode.
This happens 1-4 times a day, and it appears to depend directly on how much work I've been doing on the computer. The less I use it in the course of a day, the longer it takes until the next time it freezes.
So, in a way, I'm able to replicate this problem. 95% of the time the screen has frozen while watching or starting to watch (usually already when starting to watch) video footage, but it has also frozen a couple of times just switching between e.g. Safari 5 and an image editor or browsing a website with a Flash banner ad or embedded video content (which however hasn't necessarily been playing); today, the screen froze when I tried to open a website made entirely with Flash.
Although it could be just a coincidence, I believe this issue first appeared when I updated Snow Leopard to 10.6.6 via Software Update alongside some other pending updates, including as far as I recall one for Safari 5. The update process appeared to have gone well at the time, though, and was not interrupted in any way. I have never had this specific problem with the computer/screen before, though.
I've read a couple of threads here regarding very similar issues with newer MBP models than mine, in which it has been suggested that the fault may lie in a malfunctioning NVIDIA GeForce graphics card. Now I've had that replaced already once because my screen went unexpectedly completely blank after a forced reboot 1-2 years ago (I don't remember exactly), but according to my System Profiler info the card still a GeForce 8600M GT. Can it be failing again?
I've also had some kind of a RAM card failure once. As far as I understood it, one of the RAM cards had fried and was preventing the computer from starting up. I replaced the bad 1GB card with a new 2GB one and the problem was resolved. Before the computer died, there were also other symptoms, but they were not similar to these.
I'm also doing the Apple Hardware Test tomorrow. Any other suggestions, though, than the graphics card?
*Could this have to do with Flash or Safari 5?* Just hear me out. Even though my computer has frozen from watching a video in just QuickTime, Safari 5 has always been open in the background at the same time, and more likely than not with websites with "Flash" content open. And come to think of it, before I performed the Snow Leopard and Safari 5 updates, I used to have daily problems viewing Flash video in Safari 5, the video content either suddenly showing up as "Plug-in Failure" or crashing the browser; I've had both Safari 5 and the Safari 5 Flash plug-in "quit unexpectedly" countless times in the past, almost daily. Sometimes the "Plug-in Failure" could be fixed just by refreshing the browser view; at other times, Safari 5 would stop showing Flash content altogether - Flash banner ads (such as Google ads), YouTube and other Flash videos, everything - until I quit and restarted Safari 5. BUT - since the day I updated everything via Software Update, I don't remember this happening; it never gets to "Plug-in Failure" now. Could it be worth trying to use e.g. just Firefox for a while or is there something (e.g. Adobe Flash) that I could try reinstall? Or am I just clutching at straws here?
Thanks for reading this long, long post!Do you have access to an Apple Store? If so, it may be worth making an appointment at the genius bar and having them run the test for the NVIDIA problem. Since your replacement logic board still has the NVIDIA GeForce 8600 M GT video chip, it could be starting to happen to your replacement logic board.
I also agree with all of CMCSK's suggestions. Freezing is often associated with hard drive problems. You might also want to run SMART Utility:
http://www.apple.com/downloads/macosx/systemdiskutilities/smartutility.html
You can download the demo and run it several times for free. It will give you a very comprehensive view of the physical health of your hard drive. If you still have the original one from 2007, it's getting pretty long in the tooth and may be approaching the end of its average useful life of 3-5 years. I just recently had to replace my original 2007 Fujitsu drive.
If your drive is headed south, and is also too small, it may be time to upgrade to a larger and faster drive.
The software update probably didn't cause the problems, but it may have exposed problems that were already in existence.
Good luck! -
My MacBook Pro Keeps Crashing and Freezing
Hello,
I have a MacBook Pro which I purchased in October of 2007. Yesterday, I started experiencing some extreme problems with it. Here is how it began:
I was using Windows XP through Boot Camp when the screen began to flash rapidly. The same picture would remain, but the screen would flash white for a split-second and then be a normal screen. For a little while, this kept going on and I was still able to move my mouse (although I wasn't able to use my mouse to interact with any objects). Then, after a minute, my mouse was no longer able to move and the screen froze. I turned off the computer and then started it up again, but I was not able to get it to work. On the grey apple screen, the apple logo showed up along with the time dial below it. The time dial completed and the screen began to change, when suddenly the screen froze. I restarted the computer and this process repeated itself several times. I even tried entering into Windows through Boot Camp, but every time I would select Windows, the screen would go black and freeze.
Finally, I gave up and left my computer alone. I came back an hour and turned on my computer, and it somehow managed to work. Even the Windows side worked. However, after using OS X for a while it froze. This has happened again many times. The windows partition seems to be much more finicky than the OS X partition. Windows fails to boot >50% of the time and when it does boot, it will invariably freeze or crash within an hour. However, when I run Windows through VMware Fusion, it is much more stable.
Here are the cliff notes and other observations:
-MBP screen started flashing and froze. Since then, my MBP is often unable to boot up. When it does boot up, it often ends up freezing (Windows or OS X side).
-When OS X loads after having a series of Boot Up problems, an error report will be generated. This error report has been submitted several times to Apple.
-I am currently living in Argentina and do not have any access to any sort of Apple Support or Apple Stores.
-I do have a 3-year extended warranty on my MacBook Pro.
Any help would be greatly appreciated. Thanks.My Mac just crashed again. Here is the error report:
Tue Oct 28 02:17:53 2008
panic(cpu 0 caller 0x001A8CEC): Kernel trap at 0x00b6513b, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x000000bc, CR3: 0x0140d000, CR4: 0x00000660
EAX: 0x62a65630, EBX: 0x07c5b004, ECX: 0x07b90000, EDX: 0x00000000
CR2: 0x000000bc, EBP: 0x62a65668, ESI: 0x00000000, EDI: 0xffffffff
EFL: 0x00010246, EIP: 0x00b6513b, CS: 0x00000008, DS: 0x07b90010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x62a65408 : 0x12b0fa (0x459234 0x62a6543c 0x133243 0x0)
0x62a65458 : 0x1a8cec (0x4627a0 0xb6513b 0xe 0x461f50)
0x62a65538 : 0x19eed5 (0x62a65550 0x9 0x62a65668 0xb6513b)
0x62a65548 : 0xb6513b (0xe 0x48 0x62a60010 0xb90010)
0x62a65668 : 0xb6cf24 (0xc1d00001 0x1000000 0x1000003 0x40)
0x62a656c8 : 0xb61eaf (0x62a65858 0x6 0x0 0x0)
0x62a65828 : 0xb54f82 (0x0 0x600d600d 0x7027 0x62a65858)
0x62a658e8 : 0xd28a0e (0xc1d00001 0x1000000 0x1000003 0x40)
0x62a65918 : 0xd31e52 (0x46ce6000 0x1000000 0x88100090 0x3e)
0x62a678a8 : 0xd16108 (0x46ce6000 0x1000000 0x15 0x46ce601c)
0x62a679a8 : 0xb4f572 (0x46ce6000 0x0 0x62a67ab2 0x80)
0x62a67a08 : 0xb465a5 (0x7450800 0x0 0x62a67ab2 0x80)
0x62a67b38 : 0xb47d74 (0x7450800 0xb4b358 0x62a67bec 0x4)
0x62a67c08 : 0xb33133 (0x7450800 0x1 0x0 0x13)
0x62a67c68 : 0xb2c93a (0x7450800 0x2407 0x62a67d2c 0x6db4594)
0x62a67c98 : 0x40fbf5 (0x7450800 0x6db4594 0x6db4594 0x0)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.NVDAResman(5.3.0)@0xb4e000->0xd8dfff
dependency: com.apple.iokit.IONDRVSupport(1.5.2)@0xb40000
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x5c1000
dependency: com.apple.iokit.IOGraphicsFamily(1.5.2)@0xb24000
com.apple.iokit.IONDRVSupport(1.5.2)@0xb40000->0xb4dfff
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x5c1000
dependency: com.apple.iokit.IOGraphicsFamily(1.5.2)@0xb24000
com.apple.iokit.IOGraphicsFamily(1.5.2)@0xb24000->0xb3ffff
dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x5c1000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
9F33 -
Macbook Pro running slow and freezing...please help?
Hi there everyone. I have a Macbook Pro that's a few years old and it started to experience some slowdown and freezing recently, which was even worse after installing Yosemite. It's mostly running slow on Safari but it seems that programs are freezing and taking way longer to open and close too. I'm not all that familiar with diagnosing these sorts of issues on Macs and was hopeful that someone could take a look at this for me? This is the EtreCheck report, and any help would be much appreciated! Thanks guys.
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 9:44 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 263 - SN = D86205303ASDGDLA2
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 4 days 13:53:47
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (238.32 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 16
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.wyse.PocketCloud.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.nchsoftware.expressinvoice.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
LogMeIn: Version: 1.0.961 - SDK 10.7 [Click for support]
Default Browser: Version: 600 - SDK 10.10
LogMeInSafari32: Version: 1.0.961 - SDK 10.7 [Click for support]
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 260.55 GB
Destinations:
Untitled UDF Volume [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 260.55 GB X 3)
Top Processes by CPU: ℹ️
23% WindowServer
7% com.apple.WebKit.WebContent(2)
6% Safari
1% hidd
1% com.apple.WebKit.Networking
Top Processes by Memory: ℹ️
512 MB kernel_task
438 MB com.apple.WebKit.WebContent(2)
242 MB softwareupdated
188 MB mdworker(9)
127 MB Safari
Virtual Memory Information: ℹ️
285 MB Free RAM
3.71 GB Used RAM
32 MB Swap UsedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Late 2011 MacBook Pro 15 - Slow and Freezes
Good Morning.
This is MBP is running slowly and freezes, particularly if watching video, but is sluggish even opening applications from finder.
The MBP was taken to a apple service provider with the complaint of very sluggish and a strange graphic issue (The graphics were garbled at times - there is a known issue with logic boards.) a picture of the graphics was provided.
The service provider stated that the HDD drive failed the SMART test but graphics passed his test. When questioned if he was comfortable that nothing was wrong with graphics based on picture he stated that he advised I take it to the apple store. Which I did. There the MBP passed both the graphics and HDD test. based on the photograph the no less than 3 geniuses agreed the logic board was bad, though it wasn't the "typical" failure. The genius bar was given the information about the apple service provider and slowness. All of that was entered into the comments.
The MBP was sent to apples repair depot where the logic board and magsafe board was replaced. and the MBP was returned with assurances that all was well.
Though the graphics issue has not reoccurred the speed is not any better and may be worse. (in excess of a minute fifteen boot, noticeable delay opening browsers or menus).
Additonal information:
When provided to the apple service provider (and presumably the apple store) the computer contained the original 4gb ram. and had never been opened. The ram showing on this report is crucial, contains the mac logo and was installed because the service provider said 4gb was low, so when the computer returned and was still slow it was tried - it seems to have made no difference).
The HDD failed to secure erase the freespace on HDD 3 times prior to repair with the message "could not create temp file" after running overnight.
I've reset PRAM and SMC and run trough various "why is my mac slow" guides to no avail.
The anti virus was also added post repair to look for any thing malicious.
Help please.
EtreCheck version: 2.2 (132)
Report generated 4/27/15, 10:28 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 307 - SN = D862172005ZDGDMB3
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1440 x 900
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:23:32
Disk Information: ℹ️
APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.30 GB (610.87 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cloudpath.maccmd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
Silverlight: Version: 4.1.10329.0 [Click for support]
DirectorShockwave: Version: 11.6.5r635 [Click for support]
JavaAppletPlugin: Version: Unknown Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 749.30 GB Disk used: 138.43 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 30
Oldest backup: 2015-03-12 17:13:32 +0000
Last backup: 2015-04-27 11:14:11 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 138.43 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
1% fontd
0% SophosUIServer
0% taskgated
0% InterCheck
Top Processes by Memory: ℹ️
819 MB com.apple.WebKit.WebContent(7)
785 MB kernel_task
180 MB SophosScanD
164 MB InterCheck
147 MB SophosAntiVirus
Virtual Memory Information: ℹ️
11.00 GB Free RAM
5.19 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 27, 2015, 10:02:50 AM Self test - passed
Apr 26, 2015, 08:15:18 AM /Library/Logs/DiagnosticReports/firefox_2015-04-26-081518_[redacted].cpu_resour ce.diag [Click for details]"This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
That recall is not just for the Retina model:
From:
https://www.apple.com/support/macbookpro-videoissues/
Affected Models
MacBook Pro (15-inch Early 2011)
MacBook Pro (15-inch, Late 2011)
I'm aware of that recall it is the "known problem" I mentioned in the original post, however the linked story RE: Yosemite referenced retina MacBook Pros
There is an issue in retina MBPs and Yosemite:
http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/
"Regardless of symptoms, the issue has been traced to switching to the discrete GPU from the integrated GPU.
Read more: http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/#ixzz3YWcK80s9"
So I was not sure if this was discussing a separate issue, that is why I mentioned it was not a Retina.
"Does "disk warrior" report anything that the apple store test would not?"
The Apple Store would run the Apple System Diagnostic (ASD).
Re:
http://www.dannydullin.com/apple-service-diagnostic-asd-reference-list/
The trick when you take it to the Apple Store is to make your computer repeat the failure that you see. It actually would be a good idea to get it to fail just before your appointment. Don't shut it down just take it to them frozen.
Then you can hand the genius the MBP and say, "This is what happens."
Actually a suggestion of another senior member around here. I'd credit her if I could remember who it was.
They ran two test one was a video test and the other was a hard drive test "quick apple store" that said it "randomly checked disk" or something close to that.
I can only hope to get it to fail right before going. - only real problem is that considering the apple disclaimer about their responsibility for your data, there is absolutely no way they are getting it with our data on it. But if I can get it to fail I'll let them see it before wiping it... I mean the sluggishness is obvious so at least they can see that.
I do appreciate the ideas. There were a number of people there when I dropped it off the first time, one of them was on her third logic board. Another on the second. -
2011 MacBook Pro Runs slow and Freezes
I have a Macbook Pro 2.8 GHz Intel Core i7 running 8 GB of RAM and it runs like a dog - freezing and crashing like a PC would - have to keep rebooting it. What is going on. Has Bill Gates poisoned the Apple?
NO - it takes forever to load finder (files and subfiles take ages to load) and most other programs and then just stays busy forever & eventually I have to force quit everything and reboot.
I ugraded to 10.7.3 this afternoon and it seems to have made a small improvement. Not much.
Earl -
My MacBook Pro runs slow and freezes
Hi guy hope somebody can help me with this, my MacBook Pro runs slow lately and sometimes it freezes. This is my EtreCheck
Thanks
EtreCheck version: 1.9.15 (52)
Report generated October 25, 2014 at 12:56:58 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
DELL E177FP 1280 x 1024 @ 60 Hz
System Software: ?
OS X 10.10 (14A389) - Uptime: 4 days 13:16:54
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 319.21 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.security.syspolicy.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Problem System Launch Agents: ?
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.gamed.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents: ?
[failed] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
CheatSheet
Garmin Express Service
Dropbox
iTunesHelper
AdobeResourceSynchronizer
Google Chrome
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
AirPlay: Version: 2.0 - SDK 10.10
AppleAVBAudio: Version: 300.22 - SDK 10.10
iSightAudio: Version: 7.7.3 - SDK 10.10
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.5 - SDK 10.10
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
2% AppleIDAuthAgent
1% com.apple.WebKit.Plugin.64
1% Dropbox
0% Google Chrome
Top Processes by Memory: ?
123 MB Google Chrome
116 MB Google Chrome Helper
74 MB java
57 MB Safari
53 MB Finder
Virtual Memory Information: ?
50 MB Free RAM
1.12 GB Active RAM
1.09 GB Inactive RAM
1.03 GB Wired RAM
27.89 GB Page-ins
1.59 GB Page-outsHey VladimirGP,
Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks,
Matt M. -
Does the Macbook Pro still overheat and Freeze?
Hi guys,
In a few weeks I am purchasing my first macbook pro or apple product.
I have across a few websites that mention the macbook pro overheat and cause the notebook to freeze due to this issue.
Is this issue still happening?
Thanks in advance.
Paryhttp://www.geek.com/articles/chips/macbook-pro-2011-owners-experiencing-hard-fre eze-problem-20110321/
https://discussions.apple.com/thread/2764570?start=0&tstart=0
http://lowendmac.com/bookrev/11br/0325.html#5
fyi... -
My new 1 day old MacBook Pro keeps crashing and freezing, why is this?
I bought this yesterday. It has now started turning off, freezing on various pages, having glitches in the screen. looks like programming type appears on the screen at random times. What is wrong?
Return the machine and get a new unit. You have 14 days from date of purchase to exchange the machine or get a full refund. You obviously got a lemon - exchange it for a new machine.
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display -
Macbook Pro crashes intermittently and freeze!!!
I bought my macbook pro 07 august
my macbook pro crashes intermittently, sometimes a a couple of minutes or a few hours. when it crashes, everything freeze and have to press the power button in order to turn it off. tried changing RAM, but it will crash.
Already sent to Apple service centre twice!!!! Run EVERY HARDWARE AND SOFTWARE TEST! The technician said my macbook pro is FINE!?
what's going on?
I'M REALLY DISAPPOINTED!!!Suggest you try the following
1. Insert Leopard Install DVD
2. Shut down
3. Reboot holding down the "C" on your keyboard
4. Click on "English" (assuming that's your language on the computer)
5. Find "Dick Utility" on the drop down menu at the top of the screen
6. Select your drive
7. Run "Repair Disk" (permission repair can be run from your hard drive without booting to the DVD)
8. Chances are you're crashing because of an incorrect file/folder count (miss-matched). Disk Utility (from the DVD) will repair this. Continuous freeze-ups are probably from this incorrect count. Unless it's repaired, you'll keep crashing. This repair will keep you running until you figure out the cause. I have a similar problem with sleep/wake. At least this keeps me running for a fair amount of time. I've been trying to figure out the cause (unsuccessfully, as yet). -
MacBook Pro running slow and freezing--Installed OnyX
I am having problems with my MacBook Pro. For a while I was using Safari and getting the beachball A LOT. So, I switched to Chrome. For the past two days it has been running slow and freezing...when typing it would freeze and a few seconds later it would resume and the letters I typed would appear. After reading forums, I did the repair disk permissions. Nothing changed. I downloaded OnyX. After executing two tasks under cleaning..I believe System and User, it is already running better and hasn't froze once. My question is...which tasks should I perform on OnyX? I read somewhere that not all of them should be done. Like I said, I only did 2 and then stopped. I'm kind of over my head and don't want to screw anything up or do anything that doesn't need to be done. Any help would be appreciated.
I am having problems with my MacBook Pro. For a while I was using Safari and getting the beachball A LOT. So, I switched to Chrome. For the past two days it has been running slow and freezing...when typing it would freeze and a few seconds later it would resume and the letters I typed would appear. After reading forums, I did the repair disk permissions. Nothing changed. I downloaded OnyX. After executing two tasks under cleaning..I believe System and User, it is already running better and hasn't froze once. My question is...which tasks should I perform on OnyX? I read somewhere that not all of them should be done. Like I said, I only did 2 and then stopped. I'm kind of over my head and don't want to screw anything up or do anything that doesn't need to be done. Any help would be appreciated.
-
Has the new Early 2013 Retina Macbook Pro still lag and display issues?
Hello. I've never had a Mac before and I'm thinking of buying the new "early 2013" 15-inch (2.7 Ghz, 16Gb Ram, $2799) Retina Macbook Pro. I live in Argentina but I'm going to NYC in a couple of weeks and I want to get one there. The thing is, that I can not be returning it 2 or 3 times like I read a lot of peple had to, because I'll be coming back home after 2 weeks and here they will only fix it, not replace it for a new one, and that could take months.
So, I want to know if you guys can help me decide if I should go for it or not, if these image retention and burn in and ui lag issues appear to be fixed with this new model or if it is still the same. If I don't buy this one I'll be getting the new Samsung Series 7 Chronos they showed in CES 2013, still not available in the market. Thanks a lot!huevo_gnr wrote:
I just checked and I have the LG SJA2, too. I didn't notice any Image retention at first, I tested it with the chessboard test for 5 or 6 minutes, it showed no IR. But with 10 minutes I can see a bit of IR. Nothing that can affect the normal use of the computer, I mean I have to put the chessboard for 10 minutes and then change to grey to notice it, but it does exist and is the SJA2 from LG. If it doesn't get worst, I think it doesn't even matter. I just hope it doesn't get worst.
FWIW, I noticed that until I stopped looking at the chessboard before it switched; my eyes had image retention. But in that awfully long thread on the subject, some have insisted that if it's an LG, it's trouble so I guess there's no guarantee. (BTW, I was writing this when you tried the test again - ocular image retention?)
Not to hijack the thread, but shortly after I posted that "good news" about SJA2, my rMBP simply refused to start at all; it was totally inert. Charging, not charging, SMC reset, nothing helped. Tech support's only solution was bring it in to be fixed.
On a hunch, and remembering something about magnets in the top of the display activating a reed switch in the base, probably near the trackpad, I lifted the front of the Mac about 1/4" inch and let it drop. Bingo! The Mac has operated properly so far. I suspect the reed switch was stuck in the wrong position, and some evidence suggests it was that way out of the box and my fix corrected it.
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