My MacBook Pro is not quitting application
Hello everyone,
I recently purchased a MacBook Pro Retina (SSD) and since the very beginning, the computer sometime didn't quit application properly in fact I had to 'force quite' them. Yesterday for the first time Mail was not responding. I was moving the mouse and the arrow moved, but when I clicked, nothing happend.
Does my Mac have a bug perhaps? Please adivse.
Thank you!!
E
You have 14 days to return the computer w/no questions asked.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.
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this is the error page i get when trying to open Docs to Go on my MacBook
Process: Documents To Go Desktop [2042]
Path: /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
Identifier: com.dataviz.Documents_To_Go_Desktop
Version: 4.0001.9
Code Type: X86 (Native)
Parent Process: launchd [187]
User ID: 501
Date/Time: 2013-01-28 17:24:34.373 +0200
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Sleep/Wake UUID: 7B3C101D-5145-46E9-87BC-8CC4F7A0AAB9
Interval Since Last Report: 80267 sec
Crashes Since Last Report: 1456
Per-App Crashes Since Last Report: 19
Anonymous UUID: 824A531E-DA88-A4D2-F85C-B0E0B6351CDF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
__TEXT 0000000000001000-0000000000061000 [ 384K] r-x/rwx SM=COW /Applications/Documents To Go Desktop.app/Contents/MacOS/Documents To Go Desktop
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x93030780 strncpy + 112
1 com.dataviz.Documents_To_Go_Desktop 0x000130dc 0x1000 + 73948
2 com.apple.Foundation 0x912acfcf __NSFireDelayedPerform + 413
3 com.apple.CoreFoundation 0x99f209b6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
4 com.apple.CoreFoundation 0x99f20355 __CFRunLoopDoTimer + 709
5 com.apple.CoreFoundation 0x99f05162 __CFRunLoopRun + 1730
6 com.apple.CoreFoundation 0x99f0463a CFRunLoopRunSpecific + 378
7 com.apple.CoreFoundation 0x99f044ab CFRunLoopRunInMode + 123
8 com.apple.HIToolbox 0x94e5b15a RunCurrentEventLoopInMode + 242
9 com.apple.HIToolbox 0x94e5aec9 ReceiveNextEventCommon + 374
10 com.apple.HIToolbox 0x94e5ad44 BlockUntilNextEventMatchingListInMode + 88
11 com.apple.AppKit 0x97b77a3a _DPSNextEvent + 724
12 com.apple.AppKit 0x97b7726c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
13 com.apple.AppKit 0x97b6d6cc -[NSApplication run] + 855
14 com.apple.AppKit 0x97b106f6 NSApplicationMain + 1053
15 com.dataviz.Documents_To_Go_Desktop 0x00002d59 0x1000 + 7513
16 com.dataviz.Documents_To_Go_Desktop 0x00002c88 0x1000 + 7304
Thread 1:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x909539ae kevent + 10
1 libdispatch.dylib 0x94df4c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x94df47a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x909530ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9304704c _pthread_workq_return + 45
2 libsystem_c.dylib 0x93046e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x9302ecca start_wqthread + 30
Thread 10:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x90952be6 __select + 10
1 com.apple.CoreFoundation 0x99f48c00 __CFSocketManager + 1632
2 libsystem_c.dylib 0x93044557 _pthread_start + 344
3 libsystem_c.dylib 0x9302ecee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000100 edx: 0x00000010
edi: 0x009200c0 esi: 0x00000000 ebp: 0xbfffe4d8 esp: 0xbfffe494
ss: 0x00000023 efl: 0x00010202 eip: 0x93030780 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 0
Binary Images:
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0x9073b000 - 0x9076eff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
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0x994a2000 - 0x994b0ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x994b1000 - 0x99517fff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x99518000 - 0x9951cfff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9951d000 - 0x99533fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x99534000 - 0x99537ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x99538000 - 0x9956fffa com.apple.LDAPFramework (2.4.28 - 194.5) <8368FAE7-2B89-3A7D-B6EE-7184B522CB66> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x99570000 - 0x99571fff libsystem_sandbox.dylib (220) <4E42390B-25EC-3530-AF01-337E430C16EB> /usr/lib/system/libsystem_sandbox.dylib
0x99572000 - 0x99575ff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x99576000 - 0x99620fff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x99621000 - 0x99662ff7 com.apple.framework.CoreWiFi (1.0 - 100.10) <944B3FAE-F901-3276-A676-9D52295DA817> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x99663000 - 0x9966cffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9966f000 - 0x9967cff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x9967d000 - 0x996aefff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x996af000 - 0x996b0fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x996b1000 - 0x996bcfff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x996bd000 - 0x99721fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x99748000 - 0x99748fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x99749000 - 0x997a6fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x99eaf000 - 0x99eccfff libxpc.dylib (140.41) <1BFE3149-C242-3A77-9729-B00DEDC8CCF2> /usr/lib/system/libxpc.dylib
0x99ecd000 - 0x9a0b5ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9a0f9000 - 0x9a101fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x9a102000 - 0x9a102fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9a103000 - 0x9a31afff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9a373000 - 0x9a3a6ff5 libssl.0.9.8.dylib (47) <3224FBB3-3074-3022-AD9A-187703680C03> /usr/lib/libssl.0.9.8.dylib
0x9a3a7000 - 0x9a3a9ffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x9a3aa000 - 0x9a405fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x9a406000 - 0x9a522ff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x9a523000 - 0x9a529fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9a52a000 - 0x9a534ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x9a535000 - 0x9a53cfff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x9a540000 - 0x9a69dffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1914
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=154.1M resident=96.1M(62%) swapped_out_or_unallocated=58.1M(38%)
Writable regions: Total=114.3M written=2316K(2%) resident=21.9M(19%) swapped_out=0K(0%) unallocated=92.4M(81%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 2128K
CG image 4K
CG raster data 16K
CG shared images 1216K
CoreImage 96K
CoreServices 2656K
MALLOC 82.0M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=35 4408K
OpenCL 16K
Stack 68.6M
VM_ALLOCATE 16.1M
__DATA 7392K
__DATA/__OBJC 252K
__IMAGE 528K
__LINKEDIT 31.2M
__OBJC 2332K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 122.9M
__UNICODE 544K
mapped file 87.5M
shared memory 308K
=========== =======
TOTAL 429.9M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.69f3
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393955353432382D3034302E4130314C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 2 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9A302, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd120000 / 4
USB Device: hub_device, 0x058f (Alcor Micro, Corp.), 0x6254, 0xfd124000 / 6
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1905, 0xfd124400 / 7
USB Device: Aficio MP 161, 0x05ca (Ricoh Company Ltd.), 0x0403, 0xfd121000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 4 -
My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.
Have you tried holding the power button down for several seconds? I would try the force quit as mentioned earlier first, or go to the Activity Monitor in Applications>Utilities and try force quit there.
-
My MacBook Pro will not open any app or program that requires Internet, even though I am connected to the web. I recently installed Norton AntiVirus and think it may have changed a setting that I couldn't find. I uninstalled Norton and it didn't help. Every time I open Safari, iTunes or any other program that tries to connect to the Internet, it crashes. Strangely enough, Skype still works, but nothing else.
I have OSx 10.6.8.
I have tried erasing plists, and all the standard troubleshooting, ie resetting modem, restarting computer, reloading Safari from disk.
Any help would be greatly appreciated. Thank you in advance.Change your router channel. Sometimes this is all you will have to do.
Power cycling the router. Read the router's user manual or contact their tech support for instructions.
System Preferences/Internet & Network/Network
Unlock the padlock
Locations: Automatic
Highlight Airport
Click the Assist Me button
In the popup window click the Diagnostic button.
System Preferences/Network- Unlock padlock. Highlight Airport. Network Name-select your name. Click on the Advanced button. Airport/Preferred Networks-delete all that is not your network.
Place a check mark next to "Remember networks this computer has joined." Click the OK button and lock the padlock. Restart your computer.
http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
No internet connection (wireless)
Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
Delete all extra entries that you find.
Place a check mark next to "Remember networks this computer has joined."
Other resources to check into:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Netspot
How to diagnose and resolve Wi-Fi slow-downs
Pv6 troubleshooting
Mac OS X 10.6 Help: Solving problems with connecting to the Internet
What Affects Wireless Internet?
Solutions for connecting to the Internet, setting up a small network, and troubleshooting
I uninstalled Norton and it didn't help.
To properly uninstall Norton software follow these instructions - Locate Symantic Solutions folder inside the Applications folder at the root level of your HD, launch the Symantec Uninstaller application, select the Symantec AntiVirus Corporate, Norton AntiVirus & Norton AntiVirus Auto-Protect entries and click the Uninstall button.
Confirm your decision when prompted and then enter your administrator password in the space provided.
Retart your computer & Norton should be gone for good.
If the above does not work, download a copy of Symantec’s RemoveSymantecMacFiles removal utility. This utility will launch Terminal & remove the Norton components. -
My macbook pro will not let me change my background or screensaver. It only shows a pinwheel and then I have to force quit it! HELP.
Sounds like one of your preference (.plist) files are corrupted.
See #12/#13 Step here
..Step by Step to fix your Mac
Deleting the System Preference or other .plist file -
My MacBook Pro will not allow me to shut down my computer. Their seems to be a glitch in the iPhotos. It says it is still importing photos into iPhoto. It will not allow me to quit either.
You could always hold down the power button to force the MacBook to turn off. This is usually a last resort step though, but if nothing else is working and you are sure it isn't importing photos then you might consider it.
-
TS3276 Mail on MacBook Pro will not open nor quit to allow the comp to restart
my mail app on my macbook pro will not open and i've had problems with it since day one. i simply use to ignore this problem and use a different email source, but now the computer won't even restart because the mail app will not quit. how do i fix this?
I found that the problem with many gmail installations in Apple Mail (and other mail clients) is related to Google's two step verification process. If you remember getting text codes on your mobile device(s) asking you to verify your email account, this is a possibility for you. You may have to log onto GMail from your browser, got to the "gear" icon->settings->Change account settings->Change password recovery options, then put in your password again at the resulting verification window, and turn off secondary verification via text in the ensuing windows. This prevents the mail client from failing to verify via a password you may not even have access to in order to go online. Once you have done this and saved it, you should be able to send and receive mail and no longer be prompted for your password unsuccessfully over and over. MAke sure, of course, that all your regular email settings are correct again (like FULL email address in user name fields), now that you may have changed lots of things in the vain attempt to overcome this rather obscure problem
P.S., it's a Google issue, not an Apple issue. It seems Apple and Apple Mail hs been getting a bit of a bad rap here for being asked to do the impossible based on what it has been given to work with.
Just another day in paradise!
Steve Bilzi
Sr. Tech
Bilzi Mac Services
Wilmington, NC -
MacBook Pro does not go to sleep when power cord is connected
Hi Experts,
I have recently discovered that my MacBook Pro (2009) with OSX Lion does not go to sleep when the power cord is connected. It does not matter if I close the lid or select sleep from the Apple menu. All that happens is that the screen is powered off, the SIL is solid and I can hear the HDD/fan. I have not changed any of my power settings recently and it has not been a problem previously. If I disconnect the power cord the MB goes to sleep as supposed to (the SIL led starts flashing).
Doing some research I have found other users with somewhat the same issues when VMWare Fusion is installed. I have done some further testing and it seems that if I disable the virtual machine's Network Adapter and quit VMWare Fusion the MB goes into sleeping mode when the lid is closed even with the power cord connected. Enabling the Network Adapter again prevents the MB to go into sleeping mode when the power cord is connected. This even applies when the VMWare application is shutted down.
My guess is that the Network Adapter somehow prevents the MB to go into sleeping mode. The workaround is of course toggling the Network Adapter on and off but the virtual machine has to be running in order to do so. Not being that familiar with network settings on a Mac is there any other way to get around the problem?
Thanks in advance :-)To anyone,
I have turned internet sharing off but the Ethernet box remains checked. If I uncheck the Ethernet box, the Internet Sharing bubble turns red, however when I close System Preferences and re-open, the box is automatically checked although Internet Sharing is off. Because of this my Macbook Pro will not sleep properly.
All other sharing items are turned off. Only Internet Sharing continues to automatically show Ethernet as active from a Wi-Fi connection.
Any advice? -
My MacBook Pro will suddenly quit while I'm working on it and restarts itself.
I have a 2012 MacBook Pro running OSX 10.8.2 Mountain Lion with a 27-inch Apple Cinema Display connected to it that I use at work. I am an art director so I am constantly in Adobe Creative Suite 6. In the past month my MacBook Pro has suddenly quit on me while working and restarts itself TWICE. This time I was listening to a downloaded album on iTunes and the music started to skip right before the computer crashed and restarted itself. Has anyone ever experienced this before? It doesn't freeze up or anything like that, it will just unexpectedly go into Restart mode & the computer restarts. Everything is fine once it restarts but I am wondering if I should be concerned or if someone might know of a repair solution I could do on the computer. Should I run Disk Utilites to see if their is an issue? Would appreciate any comments and suggestions and feel free to ask may any question. THANKS!!
If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Triple-click anywhere in the line below to select it:
syslog -k Sender kernel -k Message CSeq "Previous Shutdown" | tail | open -f -a TextEdit
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that. -
MacBook Pro will not shut down
A principal at my district has a MacBook Pro 15-inch Early 2008 (2.4/2X1GB/200-5400/256VRAM/AG) running OS 10.5.8 that will not shut down. When shut down is chosen, the computer restarts instead of shutting down. It does not matter how shut down is chosen, whether it is from pull down menu, keyboard command, click on shutdown in the login menu, etc. I have tried resetting PRAM, SMC, starting up from a known good system, and run diagnostics applications (which turn up no problems). The only way to get the machine to tunr off is hold the power button down until it shuts off.
The user complains it also gets very hot when he leaves it sitting open in sleep mode. I have not observed that particular symptom. It also tend to run down the battery faster than it should (battery check shows it to have 80+% of it's original capacity.) But Activity Monitor does not show any unusual activity.
Any suggestions what I can try next to figure this thing out?
Thanks.On occassion (like tonight) my MacBook Pro will not
shut down - even when I attempt to force quit. Any
suggestions?
Happens here too, but very rarely. In my case it mostly happens late at night when OS X is supposed to run some internal maintenance jobs, maybe some of them do not allow a shutdown?
Does holding the power button down for approx. 10 seconds work? If yes, then I would not worry about it. If no, there is something seriously odd and I would report it to AppleCare.
Cheers,
Uwe -
System upgrade on MacBook Pro stopped and my MacBook Pro will not restart.
MacBook Pro will not restart.
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
If you are unable to get it working using the above, then you will need to try this:
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. Be sure you configure your initial admin account with the exact same
username and password that you used on your old drive. After you finish Setup
Assistant will complete the installation after which you will be running a fresh
install of OS X. You can now begin the update process by opening Software
Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
And, if this doesn't help, then the HDD is failing or has failed. -
The sound on my macbook pro is not working
The sound on my macbook pro is not working. When I increase the sound, the icon appears as if everything is working, but no sound comes from the speakers. Earphones don't work either. I have tried a PRAM reset but at times, this doesn't even work. It's really frustrating having to restart my computer every time I want the sound to work, and even when I do that, theres a 50 50 chance of it working again. It generally happens after my laptop goes to sleep and I wake it up. Has anyone else had this problem and fixed it or even know what caused it?
There are a lot of discussions around the earphone jack but I have checked that. I've tried a PRAM reset which hasn't worked, and my sound output is set to Internal speakers.
HELP!!Hopefully one of these steps should solve the problem.
1. System Preference > Sound > Output > Internal Speakers
Highlight Internal Speakers / Headphones
Make sure Mute is not enabled.
2. Remove the headphone.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
3. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
4. Applications > Utilities > Audio MIDI Setup
Audio Devices window
Side Bar
Click the Built-in Output.
Under Mute any of the boxes checked? If so, uncheck it. -
The sound on my macbook pro will not project anything if I plug in headphones I can hear but when I take them out and try and turn up the volue the speaker is grey and the bars under it are white with a no volume sign ( circle with a line through it) how do I fix this ?
Hopefully one of these steps should solve the problem.
1. System Preference > Sound > Output > Internal Speakers
Highlight Internal Speakers
Make sure that Mute is not enabled.
2. Remove the headphone.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
Audio Devices window
Side Bar
Click the Built-in Output.
Under Mute any of the boxes checked? If so, uncheck it.
6. System Preferences > Sound> Sound Effects
Play sound effects through:
Select "Internal speakers" and then back to "Selected sound output device". -
Macbook Pro will not boot beyond grey screen. System freezes.
My Macbook Pro will not boot-up or get beyond the grey screen (with spinning gear wheel.) I've tried all the recommended actions: resetting PRAM, disk repair, permissions repair, re-boot in safe mode etc but still the problem persists. When viewing the safe-boot in verbose mode, the system seems to hang at the stage when it's checking the Airport & Ethernet - the last line on the page reads: "AppleBCOM5701Ethernet: 0 0 setFixedSpeed - logic error, speed any?"
Any ideas how to fix this without doing an Archive & Install?
I'm assuming that if I do an "Archive & Install" then I will lose all my Applications (VLC, Handbrake, MS Office for Mac etc.) Will this actually be the case? Will I lose them.
Any help gratefully received. Many thanks.jfromplymouth wrote: ...I'm assuming that if I do an "Archive & Install" then I will lose all my Applications (VLC, Handbrake, MS Office for Mac etc.) Will this actually be the case? Will I lose them...
Archive and Install just affects the System files, so any apps you have should still be available afterwards. The Installer on the disk that came with your Mac, when you bought it, will tell you this before you proceed. Of course, you can always back out of the Installer if you feel chicken.
Notwithstanding it is still necessary to backup everything. You need to check that Time Machine is set to also backup your Applications folder. It might be set not to do this.
It may not be necessary to worry about this if you have the original installer disc(s). I think any stuff downloaded from iTunes etc can be re-downloaded. However, it's probably quicker to get Time Machine to backup your apps if you can afford the HDD space. It's bound to be quicker than re-downloading the stuff plus any updates. And of course there's those Apps that you have but forgotten about. What about them? -
How do I uninstall Yosemite please ? Since I upgraded my 2011 MacBook Pro will not boot up
My 2011 MacBook Pro will not boot up following my upgrade to Yosemite. How do I uninstall or downgrade back to the previous version of OS please ?
You can't downgrade or uninstall unless you first erase the drive. Try the following:
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Also see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
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