My MacBook Pro is running extremely slowly, no solutions work
Hi there,
My Macbook Pro all of a sudden has started to operate very slowly. Start up takes 3-4mins and each action delays by up to 15 seconds. I have used CleanmyMac2, my memory is only 15% used, there is nothing that runs above 11% CPU, I have reset PRAM and SMC. No real change.
The only thing that I think I did differently before it started to be like this was download Vuze and Bittorrent, both of which I have now uninstalled but the problem persists. Please help!
I'm sorry to tell you this but downloading torrents opens up a Pandora's box of potential malware intrusion, and CleanMyMac2 will simply make a mess of things.
It is certainly possible to diagnose the exact cause of the poor performance you describe, but I recommend nothing less than completely erasing that Mac and reconfiguring it from the ground up. If you created a backup prior to running Bittorrent, now is the time to use it. Otherwise, you will be facing a protracted amount of work with no guarantee of success.
Furthermore, depending on exactly what you used CleanMyMac to do, it will result in unrecoverable alterations to the Mac's operating system, its required programs, any additional software that you may have installed, your iPhoto Library and other files you may consider essential. Its uninstallation instructions are ineffective at removing it, a typical characteristic of a plethora of similar garbage utilities that convey no benefit on a Mac. I know of no way to recover from its effects on a Mac other than to erase it completely.
Similar Messages
-
I have repeatedly tried to update the software 'Security Update 2013-003' on my MacBook Pro OS X Version 10.7.5 but it keeps failing to install, stating that 'an Unexpected Error Occurred'.
Since the update failed the first time, my MacBook Pro has been running extremely slowly and failing to open basic apps like Mail and Safari at times.
All other updates have been successful apart from this one. I have made sure that my MacBook isn't full (emptied Trash etc) but it still runs really slowly at times so I think it's linked with the Security Update failure.
Please help!
*I have tried installing the update from Support Downloads but it says there isn't space on Macintosh to install it. There is 190 GB of free space on that disk so I don't understand that at all.
LION system.I have tried and it downloads successfully but when I install it, it comes up with this:
-
My MacBook Pro is running very slowly! Please help!
Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
Problem description:
My MacBook Pro is running very slowly!
EtreCheck version: 2.1.8 (121)
Report generated 12 March 2015 3:15:41 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 255
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
Disk Information: ℹ️
TOSHIBA MK2555GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
[loaded] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
[not loaded] com.nike.sportwatch (1.0.0) [Click for support]
Startup Items: ℹ️
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.nike.nikeplusconnect.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.cloudpath.maccmd.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
GrowlHelperApp Application (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
iTunesHelper UNKNOWN Hidden (missing value)
Calendar Application (/Applications/Calendar.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.0 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
Destinations:
Michael's HD [Local]
Total size: 319.73 GB
Total number of backups: 12
Oldest backup: 2012-02-08 22:52:31 +0000
Last backup: 2015-02-24 08:22:40 +0000
Size of backup disk: Too small
Backup size 319.73 GB < (Disk used 224.13 GB X 3)
Top Processes by CPU: ℹ️
14% WindowServer
2% DashboardClient
0% AppleSpell
0% Dropbox
0% fontd
Top Processes by Memory: ℹ️
507 MB firefox
86 MB Finder
64 MB Preview
64 MB WindowServer
56 MB Mail
Virtual Memory Information: ℹ️
441 MB Free RAM
1.36 GB Active RAM
809 MB Inactive RAM
713 MB Wired RAM
14.96 GB Page-ins
119 MB Page-outs
Diagnostics Information: ℹ️
Mar 10, 2015, 11:05:38 AM Self test - passed
Mar 10, 2015, 10:27:48 AM /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
Thanks in advance! MikePlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.
My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.
-
Macbook Pro 2011 running very slowly after upgrading to Mavericks
I am in deep trouble with my wife so any help would be gratefully accepted.
Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
I have attached the Etrecheck output FYI
Thanks
Andrew
Hardware Information:
MacBook Pro (13-inch, Late 2011)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
Disk Information:
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
Launch Agents:
User Launch Agents:
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
Dropbox
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
Silverlight: Version: 4.0.50401.0 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
iPhotoPhotocast: Version: 7.0
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SuperDuper!: Version: 2.7.1 - SDK 10.4 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Time Machine not configured!
Top Processes by CPU:
7% Safari
6% Dropbox
5% WindowServer
3% hidd
2% com.apple.WebKit.Networking
Top Processes by Memory:
119 MB com.apple.IconServicesAgent
106 MB Safari
94 MB Finder
94 MB Dropbox
94 MB Mail
Virtual Memory Information:
1.26 GB Free RAM
1.44 GB Active RAM
311 MB Inactive RAM
1014 MB Wired RAM
251 MB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
MacBook Pro suddenly running very slowly
Hi,
My MacBook Pro usually runs quite fast, but since last night, it's been so slow. I was watching BBC One live online and it just froze, so I restarted the mac and the speed of everything is now silly. Even doing things such as opening a new tab or opening Finder gives me the spinning wheel. Things will eventually load but it's so oddly slow. I did the EtreCheck report that I'd seen being spoken about, so if anyone can spot anything wrong, please let me know! (if it makes any difference, when I actually ran the report, everything was running smoothly. not sure if that's just coincidence.)
EtreCheck version: 2.0.4 (89)
Report generated 15 October 2014 12:19:56 BST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 4:32:5
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (369.04 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[loaded] com.epson.ews.launcher.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
BBC iPlayer Desktop Application (/Applications/BBC iPlayer Desktop.app)
Spotify Application (/Applications/Spotify.app)
Spotify Application (/Applications/Spotify.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
OVSHelper: Version: 1.1 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
DivXBrowserPlugin: Version: 2.2 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Check version
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
DivX Support
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
4% Google Chrome
2% WindowServer
1% Creative Cloud
0% AppleSpell
0% mds
Top Processes by Memory: ℹ️
150 MB Google Chrome
107 MB Finder
99 MB mds_stores
77 MB Dropbox
60 MB com.apple.IconServicesAgent
Virtual Memory Information: ℹ️
98 MB Free RAM
1.80 GB Active RAM
1.75 GB Inactive RAM
634 MB Wired RAM
1.98 GB Page-ins
0 B Page-outsLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
I am interested in buying a NETGEAR Push2TV display TV streamer to use with my MacBook Pro and AirPort Extreme.
I saw on the Netgear site that a Intel Wireless Display/WIFI driver software is required for PC's; do we have this software installed already on our MacBook Pro's? Is any one using this box and does it work well for you, any problems or setup issues?trying to find out same thing , store said works with new intel processor, My mini dont finding.....
-
My macbook pro (13inch mid 20101) is running very slowly since I upgraded to Yosemite. How can I cure this or how can I remove Yosemite?
OS X 10.10.1
2.4 GHz Intel Core 2 duo
4GB 1067 MHz DDR3
NVIDIA GeForce 320M 256MB
Opening apps or web pages is incredibly slow and extremely frustrating.Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
My Macbook Pro is running very slowly
Problem description:
My Macbook Pro (2009) slowed significantly when I installed Yosemite.
I made some changes to settings of various apps and this helped but the system seems to be running increasingly slowly.
I have installed the latest version of Yosemite; I am now on 10.10.2. And the system has slowed a little more.
I have trashed a couple of Apps to make more room. Also a movie. System seems to be running a little faster now (or should I say less slow).
I suspect syncing between iPad and laptop may be slowing the laptop.
The Apple chappies at the shop said my battery needs servicing or replacing (probably the latter).
In particular the following apps are slow:
* Chrome (altho slowness may sometimes be caused by slow Internet connection I guess.
* iPhoto
* MS Word is almost unusable because it is so slow. Possibly the version I have is incompatible with Mavericks?
I se that the EtreCheck report talks about Tuxera being out of date. I can’t find where it is on my system in order to uninstall it.
All help and advice gratefully received.
EtreCheck version: 2.1.8 (121)
Report generated 1 March 2015 1:15:32 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 465
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 8 days 17:6:13
Disk Information: ℹ️
TOSHIBA MK3255GSXF disk0 : (250.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (116.20 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-868
USB Information: ℹ️
Seagate Desktop
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.lookupd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
11 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.installd.plist
[failed] com.apple.loginwindow.LFVTracer.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
11 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Click for support]
[running] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
Canon IJ Network Scanner Selector EX Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
Dropbox Application (/Applications/Dropbox.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Growl [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.20 GB Disk used: 133.00 GB
Destinations:
Time Machine Backups [Local]
Total size: 159.70 GB
Total number of backups: 17
Oldest backup: 2014-08-23 03:18:31 +0000
Last backup: 2015-02-27 22:11:10 +0000
Size of backup disk: Too small
Backup size 159.70 GB < (Disk used 133.00 GB X 3)
Top Processes by CPU: ℹ️
3% WindowServer
2% Google Chrome
0% Dropbox
0% GoogleTalkPlugin
0% airportd
Top Processes by Memory: ℹ️
176 MB Google Chrome
120 MB Finder
97 MB Google Chrome Helper
73 MB mds_stores
69 MB WindowServer
Virtual Memory Information: ℹ️
179 MB Free RAM
1.26 GB Active RAM
1.09 GB Inactive RAM
756 MB Wired RAM
34.29 GB Page-ins
525 MB Page-outs
Diagnostics Information: ℹ️
Feb 28, 2015, 12:56:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-28-125602_[reda cted].crash
Feb 28, 2015, 08:59:23 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-085923_ [redacted].crashA couple of suggestions:
Download EasyFind and use it to locate specific files. Often it will be successful when Spotlight fails:
https://itunes.apple.com/us/app/easyfind/id411673888?mt=12
Delete Google Chrome and its various parts. It is a resource hog and has a history of compatibility issues with OSX.
Install additional RAM. Your MBP will support up to 8 GB> The best sources for Mac compatible RAM are OWC and Crucial.
Ciao. -
My Macbook Pro is running really slowly. What should i do?
I have a 2009 Macbook Pro, which is running super slow. I've been advised to wipe it and re-install everything by a friend..Is this the right thing to do?
Macbook Running Slowly, activity monitor shows a process under the name of installer is 11.gb, How to fix it???
EtreCheck version: 1.9.12 (48)
Report generated 17 de junio de 2014 16:54:34 GMT-5
Hardware Information:
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
16 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 8:48:15
Disk Information:
ST1000LM024 HN-M101MBB disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209,7 MB
MAC OS X (disk0s2) / [Startup]: 999,35 GB (417,75 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Configuration files:
/etc/hosts - Count: 21
Gatekeeper:
Anywhere
Kernel Extensions:
[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) Support
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) Support
[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) Support
[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) Support
[not loaded] com.anchorfree.tun (1.0.1) Support
[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) Support
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) Support
[not loaded] com.zeobit.kext.AVKauth (2.3.2 - SDK 10.7) Support
[not loaded] com.zeobit.kext.Firewall (2.3.2 - SDK 10.7) Support
[not loaded] com.zg.driver.ZGUSBCDCACMData (1.8) Support
[not loaded] com.zg.driver.ZGUSBMassStorageFilter (1.8) Support
[not loaded] com.zg.driver.cdc_ecm_qmi (1.12) Support
[not loaded] com.zg.driver.cdc_usb_bus (1.12) Support
[loaded] foo.tap (1.0) Support
[not loaded] foo.tun (1.0) Support
[loaded] org.virtualbox.kext.VBoxDrv (4.1.8) Support
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.1.8) Support
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.1.8) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.1.8) Support
Startup Items:
ChmodBPF: Path: /Library/StartupItems/ChmodBPF
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
tap: Path: /Library/StartupItems/tap
tun: Path: /Library/StartupItems/tun
VirtualBox: Path: /Library/StartupItems/VirtualBox
Problem System Launch Daemons:
[failed] com.apple.AOSNotificationOSX.plist
[failed] com.apple.softwareupdated.plist
[failed] com.apple.wdhelper.plist
Launch Daemons:
[running] cn.com.zte.4G.LinkMonitord.plist Support
[failed] cn.com.zte.4G.zRestoreFiles.plist Support
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.adobe.SwitchBoard.plist Support
[running] com.anchorfree.ajaxserver.plist Support
[loaded] com.bombich.ccc.plist Support
[loaded] com.google.keystone.daemon.plist Support
[failed] com.magican.castle.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.teamviewer.Helper.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] net.conceited.RubbernetDaemon.plist Support
[failed] pcloudd.plist Support
Launch Agents:
[running] cn.com.zte.4G.usbswapper.plist Support
[failed] cn.com.zte.4G.zConnectManager.plist Support
[failed] cn.com.zte.4G.zLogging.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.epson.epw.agent.plist Support
[failed] com.epson.eventmanager.agent.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.hp.help.tocgenerator.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
[running] net.culater.SIMBL.Agent.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.akamai.single-user-client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[running] com.spotify.webhelper.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items:
Dropbox
Off-Helper
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 10.0.0 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Silverlight: Version: 4.1.10329.0 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Translate: Version: 1.1
Mitto: Version: 1.0
Twitter for Safari: Version: 1.02
RoboForm Online: Version: 1.0.2
Better Facebook: Version: 5.941
Facebook Photo Zoom: Version: 1.1206.11.1
Facebook Cleaner: Version: 3.3
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 Support
Picasa: Version: 1.0 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Fan Control Support
Flash Player Support
Growl Support
Tuxera NTFS Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
100% Installer
15% mds
2% WindowServer
2% lsof
0% ocspd
Top Processes by Memory:
5.05 GB Installer
147 MB thunderbird
115 MB Safari
98 MB Finder
82 MB Microsoft Excel
Virtual Memory Information:
6.00 GB Free RAM
6.42 GB Active RAM
887 MB Inactive RAM
1.94 GB Wired RAM
4.21 GB Page-ins
39 MB Page-outs -
Macbook pro is running extremely hot
when running graphics intensive programs (normally Second Life) my macbook pro gets extremely hot and will top 200 F. at high temps performance begins to sufffer. i use smcFanControl to help cool it and to track the temp. i retruned it to apple once through Best Buy where i purchased it. it had a nonfunctional key and at the time i had them check for the high temperatures. it came back with a new motherboard but the high temps persisted. this process takes 3 weeks.
are there any suggestions on how to keep it cool. fans haven't worked for me.You might try a cooling pad. The Mac will run hotter using graphics intensive programs, and would probably benefit from one of these. Best Buy should have a selection of these to choose from. I don't use one myself, so I don't have any specific suggestions. A Google search might be worth doing, as there are sometimes reviews.
I assume that the Mac is being used in a way that it is well-ventilated and not on a pillow or anything like that which would impede its ability to cool itself. Air needs to be able to circulate freely around it since it also uses its metal skin to radiate away the heat.
Good luck! -
Macbook PRO 2009 running extremely slow all of a sudden
Hello, I have been encountering recent problems regarding my macbook pro 15" from 2009. All of a sudden it became extremely slow and spinning beach ball every time I click something. It used to be very fast it's as if something happened over night. I have already tried re formatting the whole computer and installed a new os x. I verified the hard drive that it's okay and I have already reset the pram. Would love some help please and thank you. Specs for my laptop are: 2.8GHz Intel core 2 duo, 500GB HD, 8GB Ram and it's from 2009. No recent applications were installed.
Hello, I have been encountering recent problems regarding my macbook pro 15" from 2009. All of a sudden it became extremely slow and spinning beach ball every time I click something. It used to be very fast it's as if something happened over night. I have already tried re formatting the whole computer and installed a new os x. I verified the hard drive that it's okay and I have already reset the pram. Would love some help please and thank you. Specs for my laptop are: 2.8GHz Intel core 2 duo, 500GB HD, 8GB Ram and it's from 2009. No recent applications were installed.
-
My new MacBook Pro is running very slowly... help!
I ran "EtreCheck" and this is what it had to say:
Problem description:
slow
EtreCheck version: 2.1.8 (121)
Report generated February 28, 2015 at 8:15:08 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 40
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:17:18
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (449.07 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (100.1f1 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.symantec.kext.internetSecurity (5.2.1f2 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ips (3.5.1f2 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[failed] com.symantec.liveupdate.daemon.plist [Click for support] [Click for details]
[not loaded] com.symantec.sep.migratesettings.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Symantec QuickMenu [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
47% CalendarAgent
20% recentsd
17% CalNCService
8% WindowServer
7% Google Chrome
Top Processes by Memory: ℹ️
348 MB CalendarAgent
271 MB CalNCService
200 MB recentsd
171 MB Google Chrome
94 MB mds_stores
Virtual Memory Information: ℹ️
93 MB Free RAM
1.74 GB Active RAM
1.30 GB Inactive RAM
632 MB Wired RAM
2.79 GB Page-ins
24 MB Page-outs
Diagnostics Information: ℹ️
Feb 28, 2015, 07:50:34 PM Self test - passed
Feb 26, 2015, 01:22:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-26-132242_[reda cted].crash
Feb 28, 2015, 11:33:52 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-113352_ [redacted].crash
Feb 26, 2015, 07:51:30 PM /Library/Logs/DiagnosticReports/CalendarAgent_2015-02-26-195130_[redacted].cpu_ resource.diag [Click for details]
Feb 25, 2015, 09:41:14 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-02-25-214114_[redacted].cpu_reso urce.diag [Click for details]
Feb 25, 2015, 08:51:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Spotify Helper_2015-02-25-205133_[redacted].crash
Please let me know how to fix this!Uninstall Symantec. It is worthless crap. All it can do on your Mac is cause problems.
-
My MacBook Pro is running rather slowly. How do I fix this?
Hi everyone,
Over the past one month or so, my MacBook Pro has been running a little slow; in fact, it even freezes sometimes and certain application shut down by themselves. This is the very reason why I switched from Windows to Mac. How can I deal with ths issue and fix my computer's performance. Any help will be greatly appreciated. Thank you and have a nice day.
Sincerely,
Talha ShahbazYou can restore your mac to facotry default and reload all your imformation by backing it up before hand.
-
MacBook Pro is running quite slowly. Can someone knowledgable please review my EtreCheck report?
I am not very computer-savvy but I feel as if my MacBook is severely under-performing.
Here is what I got form EtreCheck:
Problem description:
Macbook Pro is very slow
EtreCheck version: 2.1.8 (121)
Report generated April 12, 2015 at 2:04:40 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 250
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 0:23:40
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 424.00 GB (302.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 75.25 GB (12.24 GB free)
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (100.1f1 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] com.symantec.kext.internetSecurity (5.2.1f2 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ips (3.5.1f2 - SDK 10.6) [Click for support]
[loaded] com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.6.0 - SDK 10.7) [Click for support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.6.0 - SDK 10.7) [Click for support]
[not loaded] com.logmein.hamachi (1.0) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.2 - SDK 10.4) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.2 - SDK 10.4) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.2 - SDK 10.5) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.2 - SDK 10.4) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[failed] com.arubanetworks.onguard.frontend.plist [Click for support]
[running] com.seagate.SeagateStorageGauge.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[running] com.arubanetworks.servicedaemon.plist [Click for support]
[running] com.iobit.AMCDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[failed] com.symantec.liveupdate.daemon.plist [Click for support] [Click for details]
[not loaded] com.symantec.sep.migratesettings.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
User Login Items: ℹ️
Flux Application (/Users/[redacted]/Applications/Flux.app)
NIHardwareAgent Application Hidden (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
Spotify Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.7 Check version
Unity Web Player: Version: UnityPlayer version 4.5.5f1 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
Mathematica: Version: 8.0.4.3544647 [Click for support]
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 [Click for support]
DirectorShockwave: Version: 11.6.8r638 [Click for support]
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.0 [Click for support]
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Torrenthandler
Ebay Shopping Assistant [Adware! - Remove]
Slick Savings [Adware! - Remove]
AdBlock
NoPageCache
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Native Instruments USB Audio [Click for support]
Symantec QuickMenu [Click for support]
Symantec\nQuickMenu [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 424.00 GB Disk used: 121.37 GB
Destinations:
FreeAgent GoFlex Drive [Local]
Total size: 200.00 GB
Total number of backups: 17
Oldest backup: 2014-03-09 21:51:11 +0000
Last backup: 2014-10-24 00:49:28 +0000
Size of backup disk: Too small
Backup size 200.00 GB < (Disk used 121.37 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
5% Spotify
1% coreaudiod
1% Spotify Helper
0% AppleSpell
Top Processes by Memory: ℹ️
335 MB SymDaemon
215 MB Google Chrome
141 MB Google Chrome Helper
137 MB mds_stores
133 MB softwareupdated
Virtual Memory Information: ℹ️
63 MB Free RAM
1.61 GB Active RAM
1.55 GB Inactive RAM
1.07 GB Wired RAM
3.11 GB Page-ins
7 MB Page-outs
Diagnostics Information: ℹ️
Apr 12, 2015, 01:37:54 PM Self test - passed
Apr 12, 2015, 12:19:16 AM /Users/[redacted]/Library/Logs/DiagnosticReports/UserKernel_2015-04-12-001916_[ redacted].crash
Apr 12, 2015, 12:19:04 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LoLPatcher_2015-04-12-001904_[ redacted].crashSymantec products do NOT have a good reputation in the Mac world, and often contribute to issues. Does your school specify the using if Norton/Symantec products, or any AntiVirus product?
Clear the numerous pieces of AdWare and check for performance improvement.
Safari Extensions: ℹ️
Searchme [Adware! - Remove]
Amazon Shopping Assistant [Adware! - Remove]
Torrenthandler
Ebay Shopping Assistant [Adware! - Remove]
Slick Savings [Adware! - Remove]
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