My macbook pro is running slow and I did the etrecheck for it could someone tell me what to do next ?

My macbook pro is running slow and I did the etrecheck for it could someone tell me what to do next ?

EtreCheck version: 2.1.8 (121)
Report generated April 6, 2015 at 13:30:31 GMT+3
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,1
    1 2.3 GHz Intel Core i7 CPU: 4-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 510
Video Information: ℹ️
    Intel HD Graphics 4000
    NVIDIA GeForce GT 650M - VRAM: 512 MB
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.9.5 (13F1066) - Time since boot: 0:59:44
Disk Information: ℹ️
    TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 499.25 GB (410.99 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    HL-DT-ST DVDRW  GS31N 
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Adware: ℹ️
    Downlite [Adware! - Remove]
Kernel Extensions: ℹ️
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
        /System/Library/Extensions
    [loaded]    com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) [Click for support]
        /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [failed]    com.extensis.FMCore.plist [Click for support] [Click for details]
    [running]    com.f31898d9029420d2.agent.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [not loaded]    com.f31898d9029420d2.daemon.plist [Click for support]
    [running]    com.f31898d9029420d2.helper.plist [Click for support]
    [running]    com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.quark.quarkupdate.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.bittorrent.uTorrent.plist [Click for support]
    [failed]    com.jdibackup.JustCloud.autostart.plist [Click for support] [Click for details]
    [failed]    com.jdibackup.JustCloud.notify.plist [Click for support] [Click for details]
    [running]    com.mackeeper.MacKeeper.Helper.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 537 - SDK 10.9
    AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
    RealPlayer Plugin: Version: Unknown [Click for support]
Safari Extensions: ℹ️
    AdBlock
    Adblock Plus
    MacVeXe
    macfest
3rd Party Preference Panes: ℹ️
    Flash Player  [Click for support]
    Quark Update Preferences  [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        10%    WindowServer
         4%    mds_stores
         4%    Safari
         4%    mds
         1%    SystemUIServer
Top Processes by Memory: ℹ️
    481 MB    Safari
    271 MB    MacKeeper Helper
    163 MB    Finder
    105 MB    mds_stores
    105 MB    com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
    91 MB    Free RAM
    1.77 GB    Active RAM
    1.61 GB    Inactive RAM
    700 MB    Wired RAM
    861 MB    Page-ins
    3 MB    Page-outs
Diagnostics Information: ℹ️
    Apr 6, 2015, 01:27:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-06-132703_[redacted].crash
    Apr 6, 2015, 12:28:23 PM    Self test - passed
    Apr 6, 2015, 01:27:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-04-06-132716_[redacted].crash
    Apr 4, 2015, 12:46:41 PM    /Library/Logs/DiagnosticReports/JustCloud_2015-04-04-124641_[redacted].hang

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    Problem description:
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    EtreCheck version: 2.1.8 (121)
    Report generated March 26, 2015 at 2:07:06 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
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            BANK 1/DIMM0
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        [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support]
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    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            25%    WindowServer
             4%    hidd
             1%    Dock
             0%    systemstatsd
             0%    AppleIDAuthAgent
    Top Processes by Memory: ℹ️
        86 MB    Finder
        77 MB    WindowServer
        73 MB    ocspd
        47 MB    mds_stores
        43 MB    CalendarAgent
    Virtual Memory Information: ℹ️
        1.06 GB    Free RAM
        1.57 GB    Active RAM
        568 MB    Inactive RAM
        1.09 GB    Wired RAM
        1.46 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 25, 2015, 11:13:52 AM    Self test - passed
        Mar 24, 2015, 07:05:57 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-24-190557_[r edacted].cpu_resource.diag [Click for details]

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    Hi
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    EtreCheck version: 2.1.8 (121)
    Report generated April 14, 2015 at 10:26:47 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 52
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 2:43:28
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
                Encrypted AES-XTS Unlocked Converting
                Core Storage: disk0s2 749.30 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Microsoft Microsoft Nano Transceiver 1.1
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
           136%    Spotlight
            13%    WindowServer
             5%    Safari
             4%    SpotifyWebHelper
             3%    NotificationCenter
    Top Processes by Memory: ℹ️
        318 MB    java
        163 MB    com.apple.WebKit.WebContent
        137 MB    mds_stores
        137 MB    Google Chrome
        129 MB    Mail
    Virtual Memory Information: ℹ️
        484 MB    Free RAM
        3.83 GB    Active RAM
        3.24 GB    Inactive RAM
        1.03 GB    Wired RAM
        2.45 GB    Page-ins
        213 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 07:42:25 AM    Self test - passed
        Apr 13, 2015, 03:18:21 PM    /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]

    Hi
    Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just  reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
    EtreCheck version: 2.1.8 (121)
    Report generated April 14, 2015 at 10:26:47 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 52
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 2:43:28
    Disk Information: ℹ️
        APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
                Encrypted AES-XTS Unlocked Converting
                Core Storage: disk0s2 749.30 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Microsoft Microsoft Nano Transceiver 1.1
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Anywhere
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.mtrecorder.plist
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [failed]    com.apple.spirecorder.plist
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Spotify    Application Hidden (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: Java 7 Update 75 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
           136%    Spotlight
            13%    WindowServer
             5%    Safari
             4%    SpotifyWebHelper
             3%    NotificationCenter
    Top Processes by Memory: ℹ️
        318 MB    java
        163 MB    com.apple.WebKit.WebContent
        137 MB    mds_stores
        137 MB    Google Chrome
        129 MB    Mail
    Virtual Memory Information: ℹ️
        484 MB    Free RAM
        3.83 GB    Active RAM
        3.24 GB    Inactive RAM
        1.03 GB    Wired RAM
        2.45 GB    Page-ins
        213 KB    Page-outs
    Diagnostics Information: ℹ️
        Apr 14, 2015, 07:42:25 AM    Self test - passed
        Apr 13, 2015, 03:18:21 PM    /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]

  • Macbook Pro 2010 Running Slow and Pulse/Click Noise (Not Hard Drive)

    Hello. My 13" Macbook Pro mid-2010 (7,1) suddenly began running slow and lagging on certain operations. There is also a light pulse/click noise coming from the center of the keyboard. I am sure this is not a failing hard drive. How, you may ask me, am I so sure??? Well, I originally thought it was a failing hard drive and so replaced the hard drive, and there was absolutely no change, and the lagging and noise still continues. This makes it very frustrating to do basic, low-memory-intensive things like browse on Safari or watch a movie.
    I have upgraded to Mavericks, and have 8gb Ram. This problem started suddenly about a month after upgrading to Mavericks. In fact right now my computer is lagging just typing this, Activity Monitor says I am only using 2.75 ram of 8gb.
    Steps I have taken with no resolution
    -Replaced the hard drive
    -Reinstalled OSX Mavericks
    -Verified and Repaired Permissions (I still get a message the the following item can't be repaired "System/Library/CoreServices/RemoteManagement/ARDAgent". But I have read that this is a common thing and can be ignored.
    -Restarted the computer holding down left shift-option-control and the power key for 10 seconds (not sure exactly what this resets, but some type of system cache thing.
    -Reset the PVRAM stuff ( I restarted the computer holding down command-p-r. I'm not sure I did this correctly as it went to the firmware disk repair screen.
    Could there be a RAM issue? Does RAM start making noise when it goes bad? I bought my upgraded ram from ebay, it isn't the official Apple Store stuff. Could replacing the ram possibly help? My System Report tells me the RAM is OK.
    Putting a message on here for help is the last step before giving up. I can't do much with this computer because it is hiccupy and overall difficult.
    Thanks.

    1. Use  free  AdwareMedic to remove adware
        http://www.adwaremedic.com/index.php
       Install , open,  and run it by clicking “Scan for Adware” button   to remove adware.
       Once done, quit AdwareMedic.
    2. Safari > Preferences > Extensions
        Turn those off and relaunch Safari.
        Turn those on one by one and test.
    Remove CleanMyMac.
    http://macpaw.com/support/cleanmymac/knowledgebase/how-to-uninstall-cleanmymac-2
    Remove Conduit:
    http://www.thesafemac.com/arg-conduit/

  • Installed Yosemite, now my MacBook Pro is running slow and the FileVault keeps saying estimating time remaining.

    I installed Yosemite and since then the system has been running slow.  I chose to use FileVault and it says it's encrypting but keeps saying estimating time remaining.  I've tried repair permission and restarting my computer.  Saw some other threads with similar problem and ran diskutil cs list which showed 80% the first time and now says failed.  I also did an Entre Check and here are the results. 
    Problem description:
    Mac running slow after installing Yosemite
    EtreCheck version: 2.0.6 (91)
    Report generated October 26, 2014 at 12:18:37 AM PDT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      AMD Radeon HD 6490M - VRAM: 256 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2 days 2:31:27
    Disk Information: ℹ️
      ST9500325ASG disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (360.91 GB free)
      Encrypted AES-XTS UnlockedFailed
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-898 disk2 : (510.3 MB)
      S.M.A.R.T. Status: Verified
      disk2s1 (disk2s1) <not mounted> : 11 MB
      disk2s2 (disk2s2) <not mounted> : 15 MB
      disk2s3 (disk2s3) <not mounted> : 11 MB
      disk2s4 (disk2s4) <not mounted> : 12 MB
      disk2s5 (disk2s5) <not mounted> : 8 MB
      disk2s6 (disk2s6) <not mounted> : 11 MB
      disk2s7 (disk2s7) <not mounted> : 13 MB
      disk2s8 (disk2s8) <not mounted> : 14 MB
      disk2s9 (disk2s9) <not mounted> : 14 MB
      disk2s10 (disk2s10) <not mounted> : 15 MB
      disk2s11 (disk2s11) <not mounted> : 8 MB
      disk2s12 (disk2s12) <not mounted> : 9 MB
      disk2s13 (disk2s13) <not mounted> : 27 MB
      disk2s14 (disk2s14) <not mounted> : 16 MB
      disk2s15 (disk2s15) <not mounted> : 23 MB
      disk2s16 (disk2s16) <not mounted> : 12 MB
      disk2s17 (disk2s17) <not mounted> : 11 MB
      disk2s18 (disk2s18) <not mounted> : 24 MB
      disk2s19 (disk2s19) <not mounted> : 14 MB
      disk2s20 (disk2s20) <not mounted> : 18 MB
      disk2s21 (disk2s21) <not mounted> : 10 MB
      disk2s22 (disk2s22) <not mounted> : 36 MB
      disk2s23 (disk2s23) <not mounted> : 17 MB
      disk2s24 (disk2s24) <not mounted> : 20 MB
      disk2s25 (disk2s25) <not mounted> : 18 MB
      disk2s26 (disk2s26) <not mounted> : 42 MB
      disk2s27 (disk2s27) <not mounted> : 33 MB
      disk2s28 (disk2s28) <not mounted> : 29 MB
      disk2s29 (disk2s29) <not mounted> : 12 MB
      disk2s30 (disk2s30) <not mounted> : 6 MB
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/MacKeeper/AntiVirus.app
      [not loaded] net.kromtech.kext.AVKauth (2.3.7 - SDK 10.9) Support
      [not loaded] net.kromtech.kext.Firewall (2.3.7 - SDK 10.9) Support
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cloudd.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.printtool.agent.plist
      [failed] com.apple.recentsd.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.secd.plist
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist
      [failed] com.apple.awdd.plist
      [failed] com.apple.corestorage.corestoragehelperd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.GSSCred.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.periodic-daily.plist
      [failed] com.apple.softwareupdate_download_service.plist
      [failed] com.apple.systemstats.analysis.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
      [invalid?] com.sophos.uiserver.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.sophos.intercheck.plist Support
      [invalid?] com.sophos.notification.plist Support
      [running] com.zeobit.MacKeeper.AntiVirus.plist Support
      [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.plexapp.helper.plist Support
      [running] com.zeobit.MacKeeper.Helper.plist Support
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Canon IJ Network Scanner Selector2 ApplicationHidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
      Canon IJ Network Scan Utility Application (/Library/Printers/Canon/BJPrinter/Utilities/Canon IJ Network Scan Utility.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User Internet Plug-ins: ℹ️
      Move_Media_Player: Version: npmnqmp 071505000006 Support
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Destinations:
      GoFlex Home Backup [Network]
      Total size: 3 TB
      Total number of backups: 70
      Oldest backup: 2013-07-21 16:39:58 +0000
      Last backup: 2014-10-17 01:49:13 +0000
      Size of backup disk: Excellent
      Backup size 3 TB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          5% WindowServer
          1% diskimages-helper
          0% backupd
          0% AppleSpell
          0% fontd
    Top Processes by Memory: ℹ️
      172 MB com.apple.WebKit.WebContent
      116 MB backupd
      77 MB Dock
      52 MB Finder
      47 MB com.apple.WebKit.Networking
    Virtual Memory Information: ℹ️
      48 MB Free RAM
      1.08 GB Active RAM
      1.04 GB Inactive RAM
      1.19 GB Wired RAM
      33.41 GB Page-ins
      1.26 GB Page-outs

    Please answer as many of the following questions as you can. You may already have answered some of them; in that case, there's no need to repeat the answers.
    Restart the router and the broadband device, if they're separate. Any change?
    Run Software Update and install all available updates for OS X or the computer's firmware. Any change?
    Are you connected to Ethernet as well as Wi-Fi? If so, disconnect the Ethernet cable or adapter and test.
    If possible, connect to the router with an Ethernet cable and turn off Wi-Fi. Any difference?
    If you can connect to more than one network, are they all the same?
    Are all network applications affected, or only some? If only some, which ones?
    Is networking always the same, or is the problem intermittent?
    Disconnect all other devices from the network. Any change?
    If you're running a MacBook with the lid closed, open the lid. Any difference?
    Start up in safe mode and test. Any difference?
    Start up in Recovery mode. From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Any difference?
    If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference?

  • My Macbook pro is running slow and it is starting to freeze up - attached are my ETRE results

    My Macbook Pro has been running slow...I inherited it from another coworker (we are contractors so we are responsible for them not the company)...the spinning colorful ball icon seems to run on and off on different screens every day....any ideas of what I can delete or programs to run? Here is the Etre Report:
    EtreCheck version: 1.9.15 (52)
    Report generated August 23, 2014 at 9:54:55 AM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:23:39
    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 255.25 GB (97.26 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      Macintosh HD 2 (disk0s4) /Volumes/Macintosh HD 2: 63.83 GB (2.22 GB free)
      MATSHITADVD-R   UJ-898 
    USB Information: ?
      Logitech USB Receiver
      Apple Computer, Inc. IR Receiver
      HP Officejet Pro 8600
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [loaded] org.virtualbox.kext.VBoxDrv (4.2.12) Support
      [not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.12) Support
      [not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.12) Support
      [loaded] org.virtualbox.kext.VBoxUSB (4.2.12) Support
    Startup Items: ?
      ChmodBPF: Path: /Library/StartupItems/ChmodBPF
      VirtualBox: Path: /Library/StartupItems/VirtualBox
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [running] com.teamviewer.teamviewer_service.plist Support
    Launch Agents: ?
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [loaded] com.hp.messagecenter.launcher.plist Support
      [running] com.hp.productresearch.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [running] com.teamviewer.teamviewer.plist Support
      [running] com.teamviewer.teamviewer_desktop.plist Support
    User Launch Agents: ?
      [loaded] com.BlueStacks.AppPlayer.LogRotator.plist Support
      [loaded] com.BlueStacks.AppPlayer.Service.plist Support
      [loaded] com.BlueStacks.AppPlayer.UninstallAgent.plist Support
      [loaded] com.BlueStacks.AppPlayer.UpdaterAgent.plist Support
      [not loaded] com.google.Chrome.framework.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ?
      uHD-Agent
      iTunesHelper
      AT&T Locker Uploader
      Google Drive
      WDDriveUtilityHelper
      Dropbox
      Google Chrome
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 537 - SDK 10.9
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
    Safari Extensions: ?
      Amazon Shopping Assistant
      Ebay Shopping Assistant
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
      BlueStacks Install Detector: Version: 0.3.6 - SDK 10.7 Support
      Picasa: Version: 1.0 Support
      Stamps.com: Version: 1.1.13 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
      Java  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          1% NETGEARGenieDaemon
          1% Finder
          1% TeamViewer_Service
          1% Google Chrome
    Top Processes by Memory: ?
      188 MB Safari
      115 MB Finder
      94 MB Microsoft Excel
      94 MB mds_stores
      86 MB ocspd
    Virtual Memory Information: ?
      404 MB Free RAM
      1.63 GB Active RAM
      1.00 GB Inactive RAM
      989 MB Wired RAM
      495 MB Page-ins
      0 B Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press thereturn key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press returnthree times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • My macbook pro '07 runs slow and freezes a lot after upgrading to Mavericks

    Also my Optical Drive keeps kicking out my DVDs
    Hardware Information:
              MacBook Pro (17-inch 2.4GHZ)
              MacBook Pro - model: MacBookPro3,1
              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
              6 GB RAM
    Video Information:
              GeForce 8600M GT     - VRAM: 256 MB
    System Software:
              OS X 10.9.2 (13C1021) - Uptime: 0 days 1:34:25
    Disk Information:
              TOSHIBA MK1655GSXF disk0 : (160.04 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        THE CAVE (disk0s2) / [Startup]: 159.18 GB (12.2 GB free) (Low!)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
    USB Information:
              Toshiba External USB 3.0 750.16 GB
                        EFI (disk1s1) <not mounted>: 209.7 MB
                        Wayne Enterprises (disk1s2) /Volumes/Wayne Enterprises: 749.81 GB (428.35 GB free)
              Apple Inc. Built-in iSight
              Apple Inc. iPhone
              Apple Inc. Bluetooth USB Host Controller
              Apple Computer Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    FireWire Information:
              Other World Computing OWC Mercury Elite 400mbit - 800mbit max
                        EFI (disk2s1) <not mounted>: 209.7 MB
                        Batcomputer (disk2s2) /Volumes/Batcomputer: 499.76 GB (50.83 GB free)
    Thunderbolt Information:
    Configuration files:
              /etc/hosts - Count: 157
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [not loaded] com.parallels.kext.prl_usb_connect (7.0 15104.778994) Support
              [not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) Support
              [not loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) Support
              [not loaded] com.roxio.TDIXController (2.0) Support
              [not loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8) Support
              [kext loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8) Support
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [not loaded] com.adobe.SwitchBoard.plist Support
              [not loaded] com.google.keystone.daemon.plist Support
              [not loaded] com.logmein.logmeinserver.plist Support
              [not loaded] com.microsoft.office.licensing.helper.plist Support
              [invalid] com.oracle.java.Helper-Tool.plist
              [not loaded] com.parallels.desktop.launchdaemon.plist Support
              [not loaded] com.synium.cleanappdaemon.plist Support
              [not loaded] com.tether.plist Support
              [failed] com.torch.update.agent.plist Support
              [running] com.zeobit.MacKeeper.AntiVirus.plist Support
              [running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist Support
              [not loaded] com.adobe.CS5ServiceManager.plist Support
              [not loaded] com.cooliris.SetLaunchArch.plist Support
              [loaded] com.coupons.coupond.plist Support
              [not loaded] com.extensis.FMCore.plist Support
              [not loaded] com.google.keystone.agent.plist Support
              [not loaded] com.hp.messagecenter.launcher.plist Support
              [not loaded] com.logmein.logmeingui.plist Support
              [not loaded] com.logmein.logmeinguiagent.plist Support
              [invalid] com.oracle.java.Java-Updater.plist
              [not loaded] com.parallels.desktop.launch.plist Support
              [not loaded] com.parallels.DesktopControlAgent.plist Support
              [not loaded] com.parallels.vm.prl_pcproxy.plist Support
    User Launch Agents:
              [loaded] .dat01a2.000 (hidden)
                        osascript -e tell application "Folder Actions Dispatcher" to tick
              [not loaded] com.adobe.AAM.Updater-1.0.plist Support
              [not loaded] com.adobe.ARM.[...].plist Support
              [not loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
              [not loaded] com.facebook.videochat.[redacted].plist Support
              [not loaded] com.intego.virusbarrierexpress.agent.plist Support
              [not loaded] com.linotype.FontFolderProtector.plist Support
              [not loaded] com.veoh.webplayer.startup.plist Support
              [running] com.zeobit.MacKeeper.Helper.plist Support
              [not loaded]          ltcm.plist Support
    User Login Items:
              iTunesHelper
              Dropbox
              Alfred
              RealPlayer Downloader Agent
    Internet Plug-ins:
              AdobePDFViewerNPAPI: Version: 10.1.8 Support
              Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
              AdobePDFViewer: Version: 10.1.8 Support
              LogMeInSafari32: Version: 1.0.530 Support
              Unity Web Player: Version: UnityPlayer version 3.5.2f2 - SDK 10.6 Support
              googletalkbrowserplugin: Version: 4.0.3.13724 Support
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
              LogMeInSafari64: Version: 1.0.530 Support
              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 Support
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
              CouponPrinter-FireFox: Version: Version 1.1.5
              CoolirisWebKitPlugin: Version: (null) Support
              LogMeIn: Version: 1.0.530 Support
              Google Earth Web Plug-in: Version: 6.0 Support
              CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
              o1dbrowserplugin: Version: 4.0.3.13724 Support
              SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
              OfficeLiveBrowserPlugin: Version: 12.3.0 Support
    Safari Extensions:
              Facebook Photo Zoom: Version: 1.1012.7.2
              Zemanta: Version: 0.1
              Reload Button: Version: 1.2
              Exposer: Version: 1.1
              1 click to Amazon !: Version: 1.0
              Print Plus: Version: 1.0.1.0
              The New York Times: Version: 0.1
              SCC: Version: 1.2
              Add To Amazon Wish List: Version: 1.1
              Bing Highlights: Version: 1.0.19
              AddThis: Version: 1.7
              Discount Search for Amazon: Version: 1.1.0
              Searchme: Version: 1.3
              FoxTrick: Version: 0.10.0.3
              Like.fm for Safari: Version: 1.0.9
              Facebook Improved: Version: 1.8
              Facebook Photo Zoom: Version: 1.1109.26.1
              SPOI Options: Version: 1.8.173
              BeFrugal.com Toolbar: Version: 3.1
              TED HTML5 video playe: Version: 1.0
              SafariRestore: Version: 6.0.1
              SocialPlus!: Version: 2.5
              Zemanta: Version: 0.1
              OpenSearch for Safari: Version: 1.09
              StumbleUpon: Version: 1.0.6
              Slick Savings: Version: 1.0
              Glue: Version: 4.5.2
              Cloudy: Version: 1.4
              SafariRestore: Version: 4.14
              Add To Amazon Wish List: Version: 1.3
              Widgets: Version: 1.1.4
              MLB.com Toolbar: Version: 1.1
              Duplicate Tab Button: Version: 1.1
              SafariRestore: Version: 5.5.4
              reddit comments: Version: 1.4
              AddThis: Version: 1.7
              MLB.com Toolbar: Version: 1.1
              Firebug Lite for Safari: Version: 1.2.0.16797
              Facebook Photo Rotator: Version: 1.0
              InvisibleHand: Version: 2.6
              Amazon Prime/FREE Shipping + Discount Search: Version: 1.0.1
              Ookong: Better shopping experience at Amazon: Version: 4.0.5
              SafariRestore: Version: 4.12
              SafariRestore: Version: 5.5.3
              Ebay Shopping Assistant: Version: 1.1
              Twitter for Safari: Version: 1.02
              Sessions: Version: 1.3.0.2
              Social Fixer: Version: 6.751
              InvisibleHand: Version: 2.5
              Add To Amazon Wish List: Version: 1.6
              Snapper: Version: 0.6
              Stop/Reload Button: Version: 1.6
              1-ClickWeather: Version: 1.0
              CustomSearch: Version: 1.4
              SafariRestore: Version: 4.11
              SafariRestore: Version: 4.13
              Facebook Photo Zoom: Version: 1.1206.11.1
              Amazon Button: Version: 1.0
              The Tracktor: Version: 1.0.4
              Facebook Improved: Version: 1.8
              MacRumorsMinimal: Version: 1.6
              The New York Times: Version: 0.1
              feedly: Version: 5.6.384
              ZENTUBE: Version: 1.0
              Add To Amazon Wish List: Version: 1.8
              SnapBack: Version: 2.8 (24)
              Reload Button: Version: 1.1
              Better Facebook: Version: 5.801
              Ookong: Amazon price history & more: Version: 4.1.3
              Buffer: Version: 2.1.7
              YourVersion: Version: 1.2
              zoomintosafari: Version: 1.7
              MLB.com Toolbar: Version: 1.1
              Offer Assistant Lite: Version: 0.5.1.0
              Glue: Version: 4.5.2
              Google Search by Image: Version: 1.0
              Print Plus: Version: 1.1.0.2
              Turn Off the Lights: Version: 2.0.0.6
              Auto Refresh: Version: 1.3
              Ultimate Status Bar: Version: 1.2.3
              CustomSearch: Version: 1.2.2
              Keyword Search: Version: 1.2
              Add To Amazon Wish List: Version: 1.6
              Add To Amazon Wish List: Version: 1.5
              Thurly: Version: 2.0.1
              MLB.com Toolbar: Version: 1.1
              Hockey.264: Version: 1.3.0
              MacRumorsMinimal: Version: 1.4
              Reload Button: Version: 1.2
              Awesome Screenshot: Version: 1.3.2
              Better Facebook: Version: 5.941
              Grab and Scroll: Version: 1.1
              SocialPlus!: Version: 2.5.1
              1-ClickWeather: Version: 1.0
              Like.fm for Safari: Version: 1.0.9
              PriceBlink: Version: 1.2
              NewWindowButton: Version: 1.0
              Google Reader Tools: Version: 1.0.1
              Facebook Photo Zoom: Version: 1.1206.11.1
              YoutubeWide: Version: 5.0
              Keyword Search: Version: 1.2
              1 click to Amazon !: Version: 1.0
              Bing Highlights: Version: 1.0.20
              Twitter for Safari: Version: 1.02
              Slick Savings: Version: 2.0
              Mitto: Version: 1.0
              Open in Papers: Version: 1.2.3
              Sessions: Version: 1.1.4
              Rapportive: Version: 1.2
              Facebook Photo Zoom: Version: 1.1008.4.1
              Tweet Bar: Version: 1.17
              MLB.com Toolbar: Version: 1.1
              Stop/Reload Button: Version: 1.3
              feedly: Version: 4.0.332
              Yahoo! Axis: Version: 1.0.2
              WebsiteOpener: Version: 1.0
              Better Facebook: Version: 5.701
              Amazon Shopping Assistant: Version: 1.1
              Better Facebook: Version: 5.951
              Ultimate Status Bar: Version: 1.3
              TwitterTranslate: Version: 2.0
              Ultimate Status Bar: Version: 1.2.5
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              fbplugin_1_0_3: Version: (null) Support
              Move_Media_Player: Version: npmnqmp 071302000002 Support
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
              WebEx: Version: 1.0 Support
              Google Earth Web Plug-in: Version: 6.2 Support
              RealPlayer Plugin: Version: (null) Support
    3rd Party Preference Panes:
              Flash Player  Support
              Flip4Mac WMV  Support
              FAPPreferences  Support
              MacFUSE  Support
              Perian  Support
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        THE CAVE: Disk size: 148.25 GB Disk used: 136.89 GB
              Destinations:
                        Batcomputer [Local] (Last used)
                        Total size: 465.44 GB
                        Total number of backups: 86
                        Oldest backup: 2013-05-11 04:14:42 +0000
                        Last backup: 2014-05-12 19:12:59 +0000
                        Size of backup disk: Excellent
                                  Backup size 465.44 GB > (Disk size 148.25 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  37%          com.apple.coremedia.videodecoder
                  16%          Clear Day
                  11%          WindowServer
                   4%          repair_packages
                   4%          Adobe Photoshop CS6
    Top Processes by Memory:
              227 MB          Safari
              177 MB          repair_packages
              101 MB          com.apple.WebKit.WebContent
              92 MB          AddressBookSourceSync
              80 MB          mds_stores
    Virtual Memory Information:
              13 MB          Free RAM
              2.01 GB          Active RAM
              2.01 GB          Inactive RAM
              634 MB          Wired RAM
              902 MB          Page-ins
              28 MB          Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[45]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')printf("%s (UID %s) is using %s '${p[$2]}'\\\\n",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ s/ *:$//;x;s/\n//;/Apple|Genesy|Intel|SMSC/d;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;} ' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/:/;END { if(NR<100)print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { $4="";gsub("  "," ");gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}')print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/;END{if(NR<100)print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' '/\.(framew|lproj)/d;/plist:|:.+(M.+exec|scrip)/s/:[^:]+//p' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR<100)print "/System/"};' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a)print "CPU: "a;if(b)print "I/O: "b;if(c)print "Net: "c" (KiB/s)";if(d)print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' /lR/ { if($2<='${p[25]}')print $2;} ' ' BEGIN { FS=":";} $3~/(sh|ng|ic)$/ { n=split($3,a,".");sub(/_2.+/,"",a[n-1]);b=b"\n"$2" "a[n-1]" "a[n]" "$1;c=c$1;} END { d="sort|tail -n'${p[38]}'";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF=int($NF/10240)} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L)f=f"\n   "$0;} END { F=FILENAME;if(!F)exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(A.+ E.+ text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' /:/{$0="'"${p[28]}"'"};1;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status '-F bsd -k Sender kernel -k Message Req "Beac|caug|dead[^bl]|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN" -k Message Rne "Goog|ksadm|SMC:" -o -k Sender fseventsd -k Message Req "SL"' '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf} /usr/local/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n 'syscall::'${p[33+j]}':return {@out[execname,uid]=sum(arg0)} tick-10sec {trunc(@out,1);exit(0)}'";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP RSSI Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v[0]=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "${v[0]}" ]];};A'$((3+i))'() { v[0]=` while read i;do eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "${v[0]}" ]];};A'$((5+i))'() { v[0]=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "${v[0]}" ]];};';done;A7(){ v[0]=$((`date +%s`-v[3]));};B2(){ v[$1]="${v[0]}";};for i in 0 1;do eval ' B'$i'() { unset v[0];((v['$((i+1))']==0))||{ v[0]=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v[0]=` paste -d: <(echo "${v[$1]}") <(echo "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v[0]=`grep -Fv "${v[$1]}"<<<"${v[0]}"`;};C0(){ test "${v[0]}"&&echo "$_";};C1() { [[ "${v[0]}" ]]&&printf "${f[$1]}" "${l[$2]}" "${v[0]}";};C2() { v[0]=`echo ${v[0]}`;[[ "${v[0]}" != 0 ]]&&C1 0 $1;};C3() { v[0]=`sed -E "${s[0]}"<<<"${v[0]}"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D22 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A4 14 6 11 0;B2 0 5;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A4 14 7 11 6;B2 0 7;B3 4 0 22;A4 14 6 11 0;B2 0 8;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D23 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;D22 32 31 43 38;D23 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-  
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Hi every one.my macbook pro is running slow and the pin wheel keeps appearing.

    hi everyone. my macbook pro seems to run slow with the spinning wheel making an appearance regularly performed erase and install of mountain lion. it is better but not like it was when new. any ideas?

    When you see the beachball cursor, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • MacBook Pro is running slower and slower

    My MacBook started running slow about a year ago. It started with apps like calendar and mail crashing. Now I am having a very hard time even opening photos into photoshop. I do have a lot of photos on my HD but I have 332.2 GB free out of 499.25. Not sure what is going on. Any help is appreciated!
    Problem description:
    Mac running very slow.
    EtreCheck version: 2.1.7 (114)
    Report generated January 31, 2015 4:13:03 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.66 GHz Intel Core i7 CPU: 2-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 666
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
        NVIDIA GeForce GT 330M - VRAM: 512 MB
            Color LCD 1680 x 1050
    System Software: ℹ️
        OS X 10.8.5 (12F45) - Time since boot: 0:17:10
    Disk Information: ℹ️
        Hitachi HTS725050A9A362 disk0 : (500.11 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (329.99 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Internal Memory Card Reader
        Apple Computer, Inc. IR Receiver
        Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
        Anywhere
    Kernel Extensions: ℹ️
            /Library/Application Support/Kaspersky Lab/KAV/Bases/Cache
        [loaded]    com.kaspersky.kext.kimul.44 (44) [Support]
        [loaded]    com.kaspersky.kext.mark.1.0.5 (1.0.5) [Support]
            /System/Library/Extensions
        [loaded]    com.kaspersky.kext.klif (3.0.5d45) [Support]
        [loaded]    com.kaspersky.nke (2.0.0d12) [Support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [loaded]    com.kaspersky.kav.gui.plist [Support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Support]
        [invalid?]    com.adobe.SwitchBoard.plist [Support]
        [loaded]    com.kaspersky.kav.plist [Support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
        [loaded]    com.adobe.ARM.[...].plist [Support]
        [loaded]    com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
        QuickTime Plugin: Version: 7.7.1
        Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
        AdobePDFViewer: Version: 10.1.1 [Support]
        SharePointBrowserPlugin: Version: 14.1.0 [Support]
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions: ℹ️
        Virtual Keyboard [Installed]
        URL Advisor [Installed]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            10%    Google Chrome
             8%    WindowServer
             3%    Locum
             1%    Finder
             1%    hidd
    Top Processes by Memory: ℹ️
        206 MB    Finder
        155 MB    Google Chrome
        82 MB    Dropbox
        73 MB    WindowServer
        60 MB    mds
    Virtual Memory Information: ℹ️
        1.23 GB    Free RAM
        1.38 GB    Active RAM
        708 MB    Inactive RAM
        842 MB    Wired RAM
        623 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Jan 31, 2015, 03:56:28 PM    Self test - passed

    Remove Kaspersky.
    http://support.kaspersky.com/8366
    Best.

  • My MacBook Pro is running slow and...

    ...while the Network appears to be connected, I cannot load any web applications.  HELP! Here's what I've tried so far.  I have reset the router and my AirPort Extreme.  And by the way,  my iPhone has had a WIFI connect with my network throughout the difficulty with my MacBook Pro.  I have also run ClamXAV to scan for malware.  It came back with a couple of items and I deleted them immediately.  I also dumped some memory hog apps and files.  I have tried a software update and, obviously couldn't update because there was no connection.  I am stuck!!

    ...while the Network appears to be connected, I cannot load any web applications.  HELP! Here's what I've tried so far.  I have reset the router and my AirPort Extreme.  And by the way,  my iPhone has had a WIFI connect with my network throughout the difficulty with my MacBook Pro.  I have also run ClamXAV to scan for malware.  It came back with a couple of items and I deleted them immediately.  I also dumped some memory hog apps and files.  I have tried a software update and, obviously couldn't update because there was no connection.  I am stuck!!

  • Macbook pro is running slow and getting hot at times

    Problem description:
    running a scan to see how my computer runs. I am making sure this computer is okay to sell before I sell it. please help me understand what the red is. Thank you!
    EtreCheck version: 2.1.8 (121)
    Report generated April 14, 2015 at 9:47:48 PM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Early 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 133
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 12 days 6:3:9
    Disk Information: ℹ️
        Hitachi HTS545032B9A302 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 318.84 GB (304.99 GB free)
                Core Storage: disk0s2 319.21 GB Online
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Problem System Launch Daemons: ℹ️
        [failed]    com.apple.loginwindow.LFVTracer.plist [Click for details]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            24%    WindowServer
            10%    Safari
             3%    hidd
             1%    com.apple.WebKit.Networking
             0%    com.apple.WebKit.Plugin.64
    Top Processes by Memory: ℹ️
        112 MB    Safari
        77 MB    com.apple.WebKit.WebContent
        47 MB    WindowServer
        39 MB    com.apple.WebKit.Plugin.64
        34 MB    com.apple.WebKit.Networking
    Virtual Memory Information: ℹ️
        159 MB    Free RAM
        1.11 GB    Active RAM
        1.10 GB    Inactive RAM
        1.11 GB    Wired RAM
        7.61 GB    Page-ins
        495 MB    Page-outs

    Red doesn't necessarily mean anything in particular, and preparation for selling a Mac is not really an appropriate use for EtreCheck. The Mac has to be erased and restored to its original configuration. It cannot be sold in its present configuration, not without violating its licensing agreements and annoying the buyer too.
    Your early 2011 MBP probably shipped with discs. If it did, you will absolutely, positively need them.
    To correctly sell or transfer ownership of a Mac, even to someone in your family, you should follow these instructions.
    Disregard anything you are unable to accomplish.
    Refer to What to do before selling or giving away your Mac
    If you enabled FileVault, disable it in System Preferences > Security & Privacy.
    "Deauthorize" your iTunes account. Same for Audible if you have one.
    System Preferences > iCloud > de-select "Back to My Mac" and "Find my Mac".
    Sign out of iCloud. Select "Delete from Mac" when it appears.
    Next: Remove all your personal information by completely erasing the Mac's internal storage.
    If your Mac shipped with a grey System Install DVD, start your Mac with that disc inserted in the optical drive while holding the c key to boot from it instead of its internal volume, which should be erased before selling it.
    If your Mac did not ship with discs, boot OS X Internet Recovery:
    using three fingers press and hold the following keys: ⌘(command), option, and R.
    With a fourth finger press the power button to turn on the Mac.
    Keep the other three fingers where they are until you see the "spinning globe" icon.
    This method forces the Mac to download its originally installed OS from Apple's servers, which will not require an Apple ID to install.
    Remove any Open Firmware password if you created one: select Firmware Password Utility from the Utilities menu and remove it.
    Select Disk Utility from the Utilities menu.
    Remove any partitions you may have created.
    Select the Mac's hard disk icon, then select the "Erase" tab.
    Select the "Security Options" button and erase the disk.
    The more "securely" you erase the disk, the longer it will take.
    The fastest method is sufficient since all but the most expensive techniques and equipment will be able to recover securely erased data.
    When it finishes, quit Disk Utility.
    Select Install Mac OS X from the Utilities menu.
    An Apple ID will not be required. If a prompt for an Apple ID appears, return to Step 5.
    Do not create any user accounts.
    When it finishes, shut down the computer.
    If you want to install the bundled apps that were included with your Mac, restart by using your Applications DVD if one was included, and install the bundled apps. Apps bundled with newer Macs that shipped without discs cannot be transferred. Its new owner must purchase them from the Mac App Store using his or her own Apple ID.
    If the Mac is being sold to someone outside the family consider the following additional information:
    System Install DVDs that came with your Mac should remain with it forever, and must be included with the sale.
    Consider including your AppleCare certificate if you bought it, printed documentation, even the box if you still have it. AppleCare stays with the equipment and is transferable.
    Execute a bill of sale showing the Mac's serial number.
    Once no longer in your possession, remove the Mac from your devices in My Support Profile.

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