My MacBook Pro is running very slowly! Please help!

Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
Problem description:
My MacBook Pro is running very slowly!
EtreCheck version: 2.1.8 (121)
Report generated 12 March 2015 3:15:41 pm AEDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro7,1
    1 2.4 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 255
Video Information: ℹ️
    NVIDIA GeForce 320M - VRAM: 256 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
Disk Information: ℹ️
    TOSHIBA MK2555GSXF disk0 : (250.06 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
    MATSHITADVD-R   UJ-898 
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. Built-in iSight
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
    [loaded]    com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
        /System/Library/Extensions
    [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
    [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
Startup Items: ℹ️
    HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
    HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [running]    com.nike.nikeplusconnect.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.cloudpath.maccmd.plist [Click for support]
    [not loaded]    com.logmein.logmeinserver.plist [Click for support]
    [loaded]    com.logmein.raupdate.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
    GrowlHelperApp    Application  (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
    iTunesHelper    UNKNOWN Hidden (missing value)
    Calendar    Application  (/Applications/Calendar.app)
    Dropbox    Application  (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    DivXBrowserPlugin: Version: 2.0 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
    OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
    DivX  [Click for support]
    Flash Player  [Click for support]
    Growl  [Click for support]
Time Machine: ℹ️
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
    Destinations:
        Michael's HD [Local]
        Total size: 319.73 GB
        Total number of backups: 12
        Oldest backup: 2012-02-08 22:52:31 +0000
        Last backup: 2015-02-24 08:22:40 +0000
        Size of backup disk: Too small
            Backup size 319.73 GB < (Disk used 224.13 GB X 3)
Top Processes by CPU: ℹ️
        14%    WindowServer
         2%    DashboardClient
         0%    AppleSpell
         0%    Dropbox
         0%    fontd
Top Processes by Memory: ℹ️
    507 MB    firefox
    86 MB    Finder
    64 MB    Preview
    64 MB    WindowServer
    56 MB    Mail
Virtual Memory Information: ℹ️
    441 MB    Free RAM
    1.36 GB    Active RAM
    809 MB    Inactive RAM
    713 MB    Wired RAM
    14.96 GB    Page-ins
    119 MB    Page-outs
Diagnostics Information: ℹ️
    Mar 10, 2015, 11:05:38 AM    Self test - passed
    Mar 10, 2015, 10:27:48 AM    /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
Thanks in advance! Mike

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Similar Messages

  • Discussions My macbook pro is running very slow, please help!

    Hardware Information:
        MacBook Pro (17-inch, Late 2011)
        MacBook Pro - model: MacBookPro8,3
        1 2.4 GHz Intel Core i7 CPU: 4 cores
        4 GB RAM
    Video Information:
        Intel HD Graphics 3000 - VRAM: 384 MB
        AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software:
        OS X 10.9.2 (13C64) - Uptime: 33 days 2:4:51
    Disk Information:
        TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 749.3 GB (103.61 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        MATSHITADVD-R   UJ-8A8 
    USB Information:
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
        Apple Inc. thunderbolt_bus
    Configuration files:
        /etc/hosts - Count: 30
    Gatekeeper:
        Anywhere
    Kernel Extensions:
        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.44 - SDK 10.6) Support
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.44 - SDK 10.6) Support
        [not loaded]    com.devguru.driver.SamsungComposite (1.2.44 - SDK 10.6) Support
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.44 - SDK 10.5) Support
        [not loaded]    com.devguru.driver.SamsungSerial (1.2.44 - SDK 10.6) Support
        [kext loaded]    com.eltima.SyncMate.kext (0.2.5b15) Support
    Problem System Launch Daemons:
        [failed]    com.apple.wdhelper.plist
    Launch Daemons:
        [loaded]    com.adobe.fpsaud.plist Support
        [loaded]    com.adobe.SwitchBoard.plist Support
        [loaded]    com.google.keystone.daemon.plist Support
        [loaded]    com.microsoft.office.licensing.helper.plist Support
        [loaded]    com.oracle.java.Helper-Tool.plist Support
        [loaded]    com.oracle.java.JavaUpdateHelper.plist Support
        [running]    rapiback.plist Support
    Launch Agents:
        [not loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [loaded]    com.adobe.CS5ServiceManager.plist Support
        [loaded]    com.google.keystone.agent.plist Support
        [failed]    com.maintain.PurgeInactiveMemory.plist Support
        [not loaded]    com.maintain.Restart.plist Support
        [not loaded]    com.maintain.ShutDown.plist Support
        [running]    com.maintain.SystemEvents.plist Support
        [loaded]    com.oracle.java.Java-Updater.plist Support
        [running]    syncmateStarter.plist Support
    User Launch Agents:
        [loaded]    com.adobe.AAM.Updater-1.0.plist Support
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.maintain.ShowUserLibraryDirectory.plist Support
        [running]    com.spotify.webhelper.plist Support
    User Login Items:
        iTunesHelper
        smcFanControl
        Dropbox
        Music Manager
    Internet Plug-ins:
        o1dbrowserplugin: Version: 5.3.1.18536 Support
        LogMeInSafari64: Version: 1.0.586 Support
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 10.1.6 Support
        FlashPlayer-10.6: Version: 11.8.800.94 - SDK 10.6 Support
        LogMeIn: Version: 1.0.586 Support
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
        Flash Player: Version: 11.8.800.94 - SDK 10.6 Outdated! Update
        LogMeInSafari32: Version: 1.0.586 Support
        googletalkbrowserplugin: Version: 5.3.1.18536 Support
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewer: Version: 10.1.6 Support
        SharePointBrowserPlugin: Version: 14.0.0 Support
        JavaAppletPlugin: Version: Java 7 Update 51 Check version
    Safari Extensions:
        Open in Internet Explorer: Version: 1.0
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
        WebEx64: Version: 1.0 - SDK 10.6 Support
        Google Earth Web Plug-in: Version: 7.1 Support
    3rd Party Preference Panes:
        Flash Player  Support
        Growl  Support
        Java  Support
        MacFUSE (Tuxera)  Support
        MusicManager  Support
    Time Machine:
        Mobile backups: OFF
        Auto backup: NO - Auto backup turned off
        Time Machine not configured!
    Top Processes by CPU:
            26%    firefox
             3%    coreaudiod
             2%    WindowServer
             1%    Dropbox
    Top Processes by Memory:
        629 MB    firefox
        94 MB    Finder
        66 MB    Spotify
        41 MB    WindowServer
    Virtual Memory Information:
        37 MB    Free RAM
        724 MB    Active RAM
        688 MB    Inactive RAM
        1.18 GB    Wired RAM
        23.51 GB    Page-ins
        15.18 GB    Page-outs
    Mac Pro

        [not loaded]    com.devguru.driver.SamsungACMControl (1.2.44 - SDK 10.6) Support
        [not loaded]    com.devguru.driver.SamsungACMData (1.2.44 - SDK 10.6) Support
        [not loaded]    com.devguru.driver.SamsungComposite (1.2.44 - SDK 10.6) Support
        [not loaded]    com.devguru.driver.SamsungMTP (1.2.44 - SDK 10.5) Support
        [not loaded]    com.devguru.driver.SamsungSerial (1.2.44 - SDK 10.6) Support
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  • My macbook pro is running very slow, please help!

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  • My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

    My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

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  • Macbook Pro 2011 running very slowly after upgrading to Mavericks

    I am in deep trouble with my wife so any help would be gratefully accepted.
    Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
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    I have attached the Etrecheck output FYI
    Thanks
    Andrew
    Hardware Information:
              MacBook Pro (13-inch, Late 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
    Disk Information:
              Hitachi HTS545050B9A302 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
    Launch Agents:
    User Launch Agents:
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              Dropbox
    Internet Plug-ins:
              LogMeInSafari64: Version: 1.0.730 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              Silverlight: Version: 4.0.50401.0 3rd-Party support link
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              LogMeIn: Version: 1.0.730 3rd-Party support link
              Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
              QuickTime Plugin: Version: 7.7.3
              LogMeInSafari32: Version: 1.0.730 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              SuperDuper!:          Version: 2.7.1 - SDK 10.4 3rd-Party support link
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   7%          Safari
                   6%          Dropbox
                   5%          WindowServer
                   3%          hidd
                   2%          com.apple.WebKit.Networking
    Top Processes by Memory:
              119 MB          com.apple.IconServicesAgent
              106 MB          Safari
              94 MB          Finder
              94 MB          Dropbox
              94 MB          Mail
    Virtual Memory Information:
              1.26 GB          Free RAM
              1.44 GB          Active RAM
              311 MB          Inactive RAM
              1014 MB          Wired RAM
              251 MB          Page-ins
              0 B          Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My macbook pro is running very slowly since upgrading to Yosemite.  How can I cure this or how do I remove Yosemite?

    My macbook pro (13inch mid 20101) is running very slowly since I upgraded to Yosemite.  How can I cure this or how can I remove Yosemite?
    OS X 10.10.1
    2.4 GHz Intel Core 2 duo
    4GB 1067 MHz DDR3
    NVIDIA GeForce 320M 256MB
    Opening apps or web pages is incredibly slow and extremely frustrating.

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • MacBook Pro suddenly running very slowly

    Hi,
    My MacBook Pro usually runs quite fast, but since last night, it's been so slow. I was watching BBC One live online and it just froze, so I restarted the mac and the speed of everything is now silly. Even doing things such as opening a new tab or opening Finder gives me the spinning wheel. Things will eventually load but it's so oddly slow. I did the EtreCheck report that I'd seen being spoken about, so if anyone can spot anything wrong, please let me know! (if it makes any difference, when I actually ran the report, everything was running smoothly. not sure if that's just coincidence.)
    EtreCheck version: 2.0.4 (89)
    Report generated 15 October 2014 12:19:56 BST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 4:32:5
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (369.04 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.adobe.AdobeCreativeCloud.plist Support
      [loaded] com.epson.ews.launcher.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      BBC iPlayer Desktop Application (/Applications/BBC iPlayer Desktop.app)
      Spotify Application (/Applications/Spotify.app)
      Spotify Application (/Applications/Spotify.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      OVSHelper: Version: 1.1 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      DivXBrowserPlugin: Version: 2.2 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Check version
    Safari Extensions: ℹ️
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% Google Chrome
          2% WindowServer
          1% Creative Cloud
          0% AppleSpell
          0% mds
    Top Processes by Memory: ℹ️
      150 MB Google Chrome
      107 MB Finder
      99 MB mds_stores
      77 MB Dropbox
      60 MB com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
      98 MB Free RAM
      1.80 GB Active RAM
      1.75 GB Inactive RAM
      634 MB Wired RAM
      1.98 GB Page-ins
      0 B Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Mac is running very slowly, please help

    My mac is running very slowly which is driving me mad! It doesnt seem to be a memory problem, i have 26 Gb free on a 55.9 Gb drive. I have run macjanitor, no problems there.
    Does anyone have any suggestions, please?
    Thanks, Lucy

    Hi, lucyo. Welcome to the Discussions.
    See:
    • The "Troubleshooting performance problems" section of my "Tuning Mac OS X Performance" FAQ.
    • My "Problems from insufficient RAM and free hard disk space" FAQ.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

  • Macbook Pro is Running very Slow. Help Please

    My Mac is running very slow does anyone have some tips please
    EtreCheck version: 2.1.8 (121)
    Report generated March 9, 2015 9:43:12 AM GMT+02:00
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.4 GHz Intel Core i7 CPU: 4-core
        4 GB RAM
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 126
    Video Information: ℹ️
        AMD Radeon HD 6770M - VRAM: 1024 MB
            Color LCD 1440 x 900
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software: ℹ️
        Mac OS X 10.7.5 (11G63) - Time since boot: 0:49:54
    Disk Information: ℹ️
        APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
            disk0s1 (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 749.30 GB (321.70 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple, Inc. MacBook Pro
    Kernel Extensions: ℹ️
            /Applications/Kies.app
        [not loaded]    com.devguru.driver.SamsungACMControl (1.4.28 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungACMData (1.4.28 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungComposite (1.4.28 - SDK 10.6) [Click for support]
        [not loaded]    com.devguru.driver.SamsungMTP (1.4.28 - SDK 10.5) [Click for support]
        [not loaded]    com.devguru.driver.SamsungSerial (1.4.28 - SDK 10.6) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.IKMultimedia.driver.StompIO1 (1.0.0) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBGuitarRigMobileDriver (2.4.23) [Click for support]
        [not loaded]    com.caiaq.driver.NIUSBHardwareDriver (2.4.23) [Click for support]
        [loaded]    com.cleancutcode.displaypaddriver (9) [Click for support]
        [loaded]    com.cleancutcode.displaypadframebuffer (9) [Click for support]
        [not loaded]    com.ikmultimedia.driver.StealthPedal (1.0.0) [Click for support]
        [not loaded]    com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) [Click for support]
        [not loaded]    com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) [Click for support]
        [not loaded]    com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
        [loaded]    com.rim.driver.BlackBerryUSBDriverInt (0.0.97) [Click for support]
        [not loaded]    com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) [Click for support]
        [loaded]    com.screenrecycler.driver.ScreenRecyclerDriver (1.4.13 - SDK 10.4) [Click for support]
        [not loaded]    jp.co.roland.RDUSB010FDev (1.0.0) [Click for support]
        [loaded]    tc.tctechnologies.driver.Saffire (4.0.0 13485 - SDK 10.0) [Click for support]
            /System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
        [not loaded]    com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
        [loaded]    com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
        [not loaded]    com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
    Startup Items: ℹ️
        IKStealthPedalMIDI: Path: /Library/StartupItems/IKStealthPedalMIDI
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.rim.BBAlbumArtCacher.plist [Click for support]
        [running]    com.rim.BBLaunchAgent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [running]    com.mice.360Daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.paceap.eden.licensed.plist [Click for support]
        [running]    com.rim.BBDaemon.plist [Click for support]
        [loaded]    PACESupport.plist [Click for support]
        [loaded]    tc.tctechnologies.Saffire.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.GoogleContactSyncAgent.plist [Click for support]
        [loaded]    com.valvesoftware.steamclean.plist [Click for support]
    User Login Items: ℹ️
        NIHardwareAgent    Application  (/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)
        Console 1 On-Screen Display    Application  (/Applications/Console 1 On-Screen Display.app)
        KiesAgent    Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
        fuspredownloader    Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
    Internet Plug-ins: ℹ️
        Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.1
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        JavaPlugin2_NPAPI: Version: 14.9.0 - SDK 10.7
        iPhotoPhotocast: Version: 7.0
    Safari Extensions: ℹ️
        Searchme [Adware! - Remove]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Native Instruments USB Audio  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             1%    WebProcess
             1%    fontd
             0%    BBLaunchAgent
             0%    WindowServer
             0%    Safari
    Top Processes by Memory: ℹ️
        314 MB    WebProcess
        219 MB    Safari
        60 MB    mds
        52 MB    WindowServer
        43 MB    Dock
    Virtual Memory Information: ℹ️
        1.65 GB    Free RAM
        1.32 GB    Active RAM
        429 MB    Inactive RAM
        894 MB    Wired RAM
        436 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 9, 2015, 08:52:21 AM    Self test - passed

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My Macbook Pro is running very slowly

    Problem description:
    My Macbook Pro (2009) slowed significantly when I installed Yosemite.
    I made some changes to settings of various apps and this helped but the system seems to be running increasingly slowly.
    I have installed the latest version of Yosemite; I am now on 10.10.2. And the system has slowed a little more.
    I have trashed a couple of Apps to make more room. Also a movie. System seems to be running a little faster now (or should I say less slow).
    I suspect syncing between iPad and laptop may be slowing the laptop.
    The Apple chappies at the shop said my battery needs servicing or replacing (probably the latter).
    In particular the following apps are slow:
    * Chrome (altho slowness may sometimes be caused by slow Internet connection I guess.
    * iPhoto
    * MS Word is almost unusable because it is so slow. Possibly the version I have is incompatible with Mavericks?
    I se that the EtreCheck report talks about Tuxera being out of date. I can’t find where it is on my system in order to uninstall it.
    All help and advice gratefully received.
    EtreCheck version: 2.1.8 (121)
    Report generated 1 March 2015 1:15:32 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, 2.53GHz, Mid 2009) (Verified)
        MacBook Pro - model: MacBookPro5,4
        1 2.53 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Check Battery - Cycle count 465
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 8 days 17:6:13
    Disk Information: ℹ️
        TOSHIBA MK3255GSXF disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (116.20 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-868
    USB Information: ℹ️
        Seagate Desktop
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Startup Items: ℹ️
        TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
        [killed]    com.apple.CallHistoryPluginHelper.plist
        [killed]    com.apple.CallHistorySyncHelper.plist
        [killed]    com.apple.cloudd.plist
        [killed]    com.apple.cmfsyncagent.plist
        [killed]    com.apple.coreservices.appleid.authentication.plist
        [killed]    com.apple.EscrowSecurityAlert.plist
        [killed]    com.apple.lookupd.plist
        [killed]    com.apple.Maps.pushdaemon.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.security.cloudkeychainproxy.plist
        [killed]    com.apple.telephonyutilities.callservicesd.plist
        11 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.AssetCacheLocatorService.plist
        [killed]    com.apple.awdd.plist
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.emond.aslmanager.plist
        [killed]    com.apple.icloud.findmydeviced.plist
        [killed]    com.apple.installd.plist
        [failed]    com.apple.loginwindow.LFVTracer.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.nsurlsessiond.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.softwareupdate_download_service.plist
        [killed]    com.apple.wdhelper.plist
        11 processes killed due to memory pressure
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        Canon IJ Network Scanner Selector EX    Application Hidden (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
    Internet Plug-ins: ℹ️
        o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        RealPlayer Plugin: Version: Unknown [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Click for support]
        googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        EPPEX Plugin: Version: 3.0.5.0 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Growl  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 133.00 GB
        Destinations:
            Time Machine Backups [Local]
            Total size: 159.70 GB
            Total number of backups: 17
            Oldest backup: 2014-08-23 03:18:31 +0000
            Last backup: 2015-02-27 22:11:10 +0000
            Size of backup disk: Too small
                Backup size 159.70 GB < (Disk used 133.00 GB X 3)
    Top Processes by CPU: ℹ️
             3%    WindowServer
             2%    Google Chrome
             0%    Dropbox
             0%    GoogleTalkPlugin
             0%    airportd
    Top Processes by Memory: ℹ️
        176 MB    Google Chrome
        120 MB    Finder
        97 MB    Google Chrome Helper
        73 MB    mds_stores
        69 MB    WindowServer
    Virtual Memory Information: ℹ️
        179 MB    Free RAM
        1.26 GB    Active RAM
        1.09 GB    Inactive RAM
        756 MB    Wired RAM
        34.29 GB    Page-ins
        525 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 28, 2015, 12:56:02 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-28-125602_[reda cted].crash
        Feb 28, 2015, 08:59:23 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-085923_ [redacted].crash

    A couple of suggestions:
    Download EasyFind and use it to locate specific files. Often it will be successful when Spotlight fails:
    https://itunes.apple.com/us/app/easyfind/id411673888?mt=12
    Delete Google Chrome and its various parts.  It is a resource hog and has a history of compatibility issues with OSX.
    Install additional RAM.  Your MBP will support up to 8 GB>  The best sources for Mac compatible RAM are OWC and Crucial.
    Ciao.

  • My new MacBook Pro is running very slowly... help!

    I ran "EtreCheck" and this is what it had to say:
    Problem description:
    slow
    EtreCheck version: 2.1.8 (121)
    Report generated February 28, 2015 at 8:15:08 PM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.5 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 40
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:17:18
    Disk Information: ℹ️
        APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (449.07 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS41N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Symantec/AntiVirus
        [loaded]    com.symantec.kext.SymAPComm (100.1f1 - SDK 10.6) [Click for support]
            /Library/Extensions
        [loaded]    com.symantec.kext.internetSecurity (5.2.1f2 - SDK 10.6) [Click for support]
        [loaded]    com.symantec.kext.ips (3.5.1f2 - SDK 10.6) [Click for support]
        [loaded]    com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
    Launch Agents: ℹ️
        [running]    com.symantec.uiagent.application.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
        [failed]    com.symantec.liveupdate.daemon.plist [Click for support] [Click for details]
        [not loaded]    com.symantec.sep.migratesettings.plist [Click for support]
        [running]    com.symantec.sharedsettings.plist [Click for support]
        [running]    com.symantec.symdaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        Spotify    Application  (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Symantec QuickMenu  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            47%    CalendarAgent
            20%    recentsd
            17%    CalNCService
             8%    WindowServer
             7%    Google Chrome
    Top Processes by Memory: ℹ️
        348 MB    CalendarAgent
        271 MB    CalNCService
        200 MB    recentsd
        171 MB    Google Chrome
        94 MB    mds_stores
    Virtual Memory Information: ℹ️
        93 MB    Free RAM
        1.74 GB    Active RAM
        1.30 GB    Inactive RAM
        632 MB    Wired RAM
        2.79 GB    Page-ins
        24 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 28, 2015, 07:50:34 PM    Self test - passed
        Feb 26, 2015, 01:22:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-26-132242_[reda cted].crash
        Feb 28, 2015, 11:33:52 AM    /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-28-113352_ [redacted].crash
        Feb 26, 2015, 07:51:30 PM    /Library/Logs/DiagnosticReports/CalendarAgent_2015-02-26-195130_[redacted].cpu_ resource.diag [Click for details]
        Feb 25, 2015, 09:41:14 PM    /Library/Logs/DiagnosticReports/SymDaemon_2015-02-25-214114_[redacted].cpu_reso urce.diag [Click for details]
        Feb 25, 2015, 08:51:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Spotify Helper_2015-02-25-205133_[redacted].crash
    Please let me know how to fix this!

    Uninstall Symantec. It is worthless crap. All it can do on your Mac is cause problems.

  • MacBook Pro is running slow.  Please help!

    Hello,
    My MacBook Pro is slow to boot up, slow to open applications, and takes awhile to process actions (like clicking a link or selecting a field in which to type).  I have posted an Etresoft snapshot of my system in hopes that perhaps it can help diagnose the problem.  If possible, I would like to increase the over all speed of my system.  I believe some of the errors are due to failed/corrupt apps that launch on start up, but I am not sure.  Any help that this community can offer would be very helpful.
    Thanks!
    Problem description:
    MacBook Pro is very slow.
    EtreCheck version: 2.1.8 (121)
    Report generated February 15, 2015 at 1:33:33 PM MST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.66 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 629
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 1:42:33
    Disk Information: ℹ️
        Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 269.00 GB (116.82 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Untitled (disk0s4) /Volumes/Untitled : 50.21 GB (28.08 GB free)
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Western Digital My Book 500.11 GB
            EFI (disk1s1) <not mounted> : 210 MB
            My Book (disk1s2) /Volumes/My Book : 499.76 GB (17.66 GB free)
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Application Support/Symantec/AntiVirus
        [loaded]    com.symantec.kext.SymAPComm (12.2f1 - SDK 10.6) [Click for support]
            /Library/Extensions
        [loaded]    com.symantec.kext.ndcengine (1.0f2 - SDK 10.6) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.cisco.nke.ipsec (2.0.1) [Click for support]
        [loaded]    com.symantec.kext.internetSecurity (5.2f1 - SDK 10.6) [Click for support]
        [loaded]    com.symantec.kext.ips (3.5f1 - SDK 10.6) [Click for support]
    Startup Items: ℹ️
        CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [loaded]    com.citrix.AuthManager_Mac.plist [Click for support]
        [running]    com.citrix.ReceiverHelper.plist [Click for support]
        [running]    com.citrix.ServiceRecords.plist [Click for support]
        [failed]    com.lexmark.hbnlistener.plist [Click for support] [Click for details]
        [failed]    com.lexmark.hostinfoupdater.plist [Click for support] [Click for details]
        [loaded]    com.lexmark.hostregister.plist [Click for support]
        [running]    com.symantec.uiagent.application.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
        [failed]    com.symantec.liveupdate.daemon.plist [Click for support] [Click for details]
        [running]    com.symantec.sharedsettings.plist [Click for support]
        [running]    com.symantec.symdaemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        GrowlHelperApp    UNKNOWN  (missing value)
        Citations    Application  (/Applications/Papers2.app/Contents/SharedSupport/Citations.app)
        GrowlHelperApp    Application  (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
        iTunesHelper    UNKNOWN  (missing value)
        Canon IJ Network Scanner Selector2    UNKNOWN  (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        Music Manager    UNKNOWN Hidden (missing value)
        SAVDiskMountNotify    UNKNOWN  (missing value)
        ScanNotification    UNKNOWN  (missing value)
        SymSecondaryLaunch    UNKNOWN  (missing value)
    Internet Plug-ins: ℹ️
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        OfficeLiveBrowserPlugin: Version: 12.3.0 [Click for support]
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        CitrixICAClientPlugIn: Version: 11.7.2 - SDK 10.7 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User internet Plug-ins: ℹ️
        Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]
    Safari Extensions: ℹ️
        Reddit Enhancement Suite
    3rd Party Preference Panes: ℹ️
        Citrix ShareFile Sync  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
        MusicManager  [Click for support]
        Symantec QuickMenu  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 269.00 GB Disk used: 152.18 GB
        Destinations:
            My Book [Local]
            Total size: 499.76 GB
            Total number of backups: 12
            Oldest backup: 2014-05-06 04:22:17 +0000
            Last backup: 2015-02-15 20:27:58 +0000
            Size of backup disk: Adequate
                Backup size 499.76 GB > (Disk used 152.18 GB X 3)
    Top Processes by CPU: ℹ️
            92%    Folder Actions Dispatcher
             8%    WindowServer
             6%    coreservicesd
             5%    mds_stores
             3%    mds
    Top Processes by Memory: ℹ️
        258 MB    SymDaemon
        236 MB    LiveUpdateDaemon
        112 MB    Dropbox
        112 MB    com.apple.WebKit.WebContent
        109 MB    Folder Actions Dispatcher
    Virtual Memory Information: ℹ️
        265 MB    Free RAM
        1.61 GB    Active RAM
        1.11 GB    Inactive RAM
        667 MB    Wired RAM
        15.71 GB    Page-ins
        275 MB    Page-outs
    Diagnostics Information: ℹ️
        Feb 15, 2015, 01:33:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133324_[redacted].crash
        Feb 15, 2015, 01:32:25 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133225_[redacted].crash
        Feb 15, 2015, 01:31:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133158_[redacted].crash
        Feb 15, 2015, 01:31:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133124_[redacted].crash
        Feb 15, 2015, 01:30:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133054_[redacted].crash
        Feb 15, 2015, 01:30:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133026_[redacted].crash
        Feb 15, 2015, 01:29:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132958_[redacted].crash
        Feb 15, 2015, 01:29:32 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132932_[redacted].crash
        Feb 15, 2015, 01:28:58 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132858_[redacted].crash
        Feb 15, 2015, 01:28:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132833_[redacted].crash
        Feb 15, 2015, 01:28:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132808_[redacted].crash
        Feb 15, 2015, 01:27:43 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132743_[redacted].crash
        Feb 15, 2015, 01:27:17 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132717_[redacted].crash
        Feb 15, 2015, 01:25:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132559_[redacted].crash
        Feb 15, 2015, 01:25:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132533_[redacted].crash
        Feb 15, 2015, 01:25:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132507_[redacted].crash
        Feb 15, 2015, 12:22:41 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122241_[redacted].crash
        Feb 15, 2015, 12:21:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122135_[redacted].crash
        Feb 15, 2015, 12:21:00 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122100_[redacted].crash
        Feb 15, 2015, 12:20:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122029_[redacted].crash
        Feb 15, 2015, 12:18:50 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121850_[redacted].crash
        Feb 15, 2015, 12:15:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121552_[redacted].crash
        Feb 15, 2015, 12:14:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121410_[redacted].crash
        Feb 15, 2015, 12:11:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121159_[redacted].crash
        Feb 15, 2015, 12:10:46 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121046_[redacted].crash
        Feb 15, 2015, 12:09:19 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120919_[redacted].crash
        Feb 15, 2015, 12:07:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120742_[redacted].crash
        Feb 15, 2015, 11:53:29 AM    /Library/Logs/DiagnosticReports/SymDaemon_2015-02-15-115329_[redacted].crash
        Feb 15, 2015, 11:48:33 AM    Self test - passed
        Feb 15, 2015, 01:24:40 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132440_[redacted].crash
        Feb 15, 2015, 01:32:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-133254_[redacted].crash
        Feb 15, 2015, 01:26:52 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132652_[redacted].crash
        Feb 15, 2015, 01:26:26 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-132626_[redacted].crash
        Feb 15, 2015, 12:22:11 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-122211_[redacted].crash
        Feb 15, 2015, 12:19:53 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121953_[redacted].crash
        Feb 15, 2015, 12:18:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-121808_[redacted].crash
        Feb 15, 2015, 12:05:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120503_[redacted].crash
        Feb 15, 2015, 12:00:56 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Folder Actions Dispatcher_2015-02-15-120056_[redacted].crash

    Hope this helps.
    https://discussions.apple.com/thread/6466590
    Remove Norton software.

  • Hello my MacBook Pro is getting very slow, please help me

    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 18:29:28
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (361.7 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.rim.driver.BlackBerryUSBDriverInt          (0.0.97)
              org.virtualbox.kext.VBoxDrv          (4.2.10)
              org.virtualbox.kext.VBoxUSB          (4.2.10)
    Startup Items:
              VirtualBox: Path: /Library/StartupItems/VirtualBox
    Problem System Launch Agents:
              [System] com.VTech.AgentMonitor.plist 3rd-Party support link
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
              [System] com.rim.BBDaemon.plist 3rd-Party support link
              [System] com.VTechLLNService.plist 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.citrix.AuthManager_Mac.plist 3rd-Party support link
              [System] com.citrix.ReceiverHelper.plist 3rd-Party support link
              [System] com.citrix.ServiceRecords.plist 3rd-Party support link
              [System] com.divx.dms.agent.plist 3rd-Party support link
              [System] com.divx.update.agent.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
              [System] com.rim.BBAlbumArtCacher.plist 3rd-Party support link
              [System] com.rim.BBLaunchAgent.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              BlackBerry Desktop Software
              iTunes
              Syncamatic 23.00.17
              OneMediaHub
              Dropbox
              AdobeResourceSynchronizer
              fuspredownloader
    Internet Plug-ins:
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
              OVSHelper: Version: 1.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              CitrixICAClientPlugIn: Version: 11.8.0 - SDK 10.7 3rd-Party support link
              SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              MeetingJoinPlugin: Version: (null) - SDK 10.6 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Java  3rd-Party support link
    Old Applications:
              /Applications/iWork '09
              Microsoft AutoUpdate:          Version: 2.3.3 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.7 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.2 - SDK 10.4 3rd-Party support link
              Microsoft Lync:          Version: 14.0.1 - SDK 10.5 3rd-Party support link
              DivX Converter:          Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
              DivX Player:          Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
              /Library/Application Support/DivX
                        DivXUpdate:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        DivXMediaServer:          Version: 10.1 - SDK 10.5 3rd-Party support link
                        DivXTransferWizard:          Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
                        DMSLaunch:          Version: 1.0 - SDK 10.5 3rd-Party support link
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   4%          RimAlbumArtDaemon
                   3%          WindowServer
                   1%          notifyd
                   1%          syslogd
                   1%          EtreCheck
    Top Processes by Memory:
              561 MB          Microsoft Word
              152 MB          Microsoft PowerPoint
              135 MB          Finder
              111 MB          com.apple.IconServicesAgent
              106 MB          Safari
    Virtual Memory Information:
              136 MB          Free RAM
              1.47 GB          Active RAM
              1.53 GB          Inactive RAM
              710 MB          Wired RAM
              1.09 GB          Page-ins
              22 MB          Page-outs

    Hardware Information:
              MacBook Pro (13-inch, Mid 2012)
              MacBook Pro - model: MacBookPro9,2
              1 2.5 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 4000 - VRAM: 1024 MB
    System Software:
              OS X 10.9.2 (13C64) - Uptime: 0 days 0:13:17
    Disk Information:
              TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (363.25 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM20702 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              com.rim.driver.BlackBerryUSBDriverInt          (0.0.97)
              org.virtualbox.kext.VBoxDrv          (4.2.10)
              org.virtualbox.kext.VBoxUSB          (4.2.10)
    Startup Items:
              VirtualBox: Path: /Library/StartupItems/VirtualBox
    Problem System Launch Agents:
              [System] com.VTech.AgentMonitor.plist 3rd-Party support link
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.oracle.java.JavaUpdateHelper.plist 3rd-Party support link
              [System] com.rim.BBDaemon.plist 3rd-Party support link
              [System] com.VTechLLNService.plist 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.divx.dms.agent.plist 3rd-Party support link
              [System] com.divx.update.agent.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
              [System] com.rim.BBAlbumArtCacher.plist 3rd-Party support link
              [System] com.rim.BBLaunchAgent.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
    User Login Items:
              iTunes
              Dropbox
              Preview
    Internet Plug-ins:
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
              OVSHelper: Version: 1.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              DivX Web Player: Version: 3.1.1.9 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
              AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
              MeetingJoinPlugin: Version: (null) - SDK 10.6 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Java  3rd-Party support link
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              /Applications/iWork '09
              Microsoft AutoUpdate:          Version: 2.3.3 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.7 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.2 - SDK 10.4 3rd-Party support link
              Microsoft Lync:          Version: 14.0.1 - SDK 10.5 3rd-Party support link
              DivX Converter:          Version: 10.1.1 (Build 10.1.1.67) - SDK 10.5 3rd-Party support link
              DivX Player:          Version: 10.1.1 (Build 11.3.1.8) - SDK 10.5 3rd-Party support link
              /Library/Application Support/DivX
                        DivXUpdate:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        DivXMediaServer:          Version: 10.1 - SDK 10.5 3rd-Party support link
                        DivXTransferWizard:          Version: 10.1.1 (Build 10.1.1.44) - SDK 10.5 3rd-Party support link
                        DMSLaunch:          Version: 1.0 - SDK 10.5 3rd-Party support link
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              Time Machine not configured!
    Top Processes by CPU:
                  15%          RimAlbumArtDaemon
                   2%          WindowServer
                   2%          syslogd
                   2%          notifyd
                   1%          EtreCheck
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              131 MB          Finder
              131 MB          com.apple.IconServicesAgent
              123 MB          iTunes
              106 MB          mds_stores
              78 MB          Dropbox
    Virtual Memory Information:
              1.22 GB          Free RAM
              1.59 GB          Active RAM
              584 MB          Inactive RAM
              635 MB          Wired RAM
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    But ever since this, I am experiencing some major lag and slowness.
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  • My Macbook Pro is running very slow, what can I do?

    My Macbook Pro is running very slowly, what can I do?

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with a visit to: OS X Maintenance - MacAttorney.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
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    Repair the Hard Drive - Lion
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    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Data Backup
      3. Deja Vu
      4. SuperDuper!
      5. SyncTwoFolders
      6. Synk Pro
      7. Synk Standard
      8. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

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