My MacBook Pro is slow, activity monitor says crash report using CPU

Hi, my MacBook Pro is running very slow. My activity monitor says high CPU usage by crash report. When i look at the system log MediaTek.winmax appears repeatedly with the word bug close by. I am not so good with computers (got this far by searching the Internet) and I am unsure what to do now. I've tried searching for it on the computer but cannot find it. Any help (in simple terms please) gratefully received, thanks!

Hi, my MacBook Pro is running very slow. My activity monitor says high CPU usage by crash report. When i look at the system log MediaTek.winmax appears repeatedly with the word bug close by. I am not so good with computers (got this far by searching the Internet) and I am unsure what to do now. I've tried searching for it on the computer but cannot find it. Any help (in simple terms please) gratefully received, thanks!

Similar Messages

  • Why dose my activity monitor say I'm using more in tasks then in total?

    Why dose my activity monitor say I'm using more in tasks then in total?
    see how Guild Wars 2 uses 92.8% yet the total use is 12.03%, 86.54% is idle and the system is using 1.4% why is this?

    Cortess,
    they’re two orthogonal percentage measurements. For the “% CPU” column in Activity Monitor, the total percent available depends upon your hardware: a single-core CPU has 100% available, a dual-core CPU has 200% available, and a quad-core CPU has 400% available. (The column might have been better labeled “% Cores”.) For the System/User/Idle at the bottom of the window, those represent a total of 100% of whatever your hardware comprises. For example, if you have a quad-core CPU, then your total System usage would be 400% of 1.43%, or a total of 5.72% in the “% CPU” column. Similarly, your total User usage would be 400% of 12.03%, or a total of 48.12% in the “% CPU” column. The percentage value for Guild Wars 2  might have been magnified because of its dependence upon your MacBook Pro’s discrete GPU.

  • Macbook Pro incredibly slow; I've included Etre report

    Hardware Information:
        MacBook Pro (15-inch, Late 2008)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
        2 GB RAM
    Video Information:
        NVIDIA GeForce 9400M - VRAM: 256 MB
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software:
        OS X 10.9.2 (13C1021) - Uptime: 0 days 1:32:45
    Disk Information:
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Ted's MacBook Pro rebuild 82712 (disk0s2) / [Startup]: 249.2 GB (131.19 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        MATSHITADVD-R   UJ-868 
    USB Information:
        Apple Inc. Built-in iSight
        Sunplus Innovation Technology. USB to Serial-ATA bridge 1 TB
            EFI (disk1s1) <not mounted>: 209.7 MB
            Iomega 2010 (disk1s2) /Volumes/Iomega 2010: 999.86 GB (721.24 GB free)
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
    Gatekeeper:
        Anywhere
    Launch Daemons:
        [loaded]    com.adobe.fpsaud.plist Support
        [invalid]    com.oracle.java.Helper-Tool.plist
        [loaded]    xxx.qnation.PeerGuardian.locum.plist Support
    Launch Agents:
        [invalid]    com.oracle.java.Java-Updater.plist
    User Launch Agents:
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.google.keystone.agent.plist Support
        [running]    com.pia.pia_manager.plist Support
        [running]    com.spotify.webhelper.plist Support
    User Login Items:
        iTunesHelper
        BoxSyncHelper
        Dropbox
        Spotify
        pploader
        pplogger
        Canon IJ Network Scanner Selector EX
        Garmin ANT Agent
    Internet Plug-ins:
        FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 13.0.0.206 - SDK 10.6 Outdated! Update
        Default Browser: Version: 537 - SDK 10.9
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
        DirectorShockwave: Version: 11.6.8r638 Support
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    Safari Extensions:
        Ebay Shopping Assistant: Version: 1.1
        iTube Studio: Version: 4.8.0.0
        Searchme: Version: 1.2
        Amazon Shopping Assistant: Version: 1.1
        The New York Times: Version: 0.1
        Slick Savings: Version: 1.0
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
        Picasa: Version: 1.0 - SDK 10.4 Support
        Google Earth Web Plug-in: Version: 7.1 Support
    3rd Party Preference Panes:
        Flash Player  Support
    Time Machine:
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Ted's MacBook Pro rebuild 82712: Disk size: 232.09 GB Disk used: 109.90 GB
        Destinations:
            Iomega 2010 [Local] (Last used)
            Total size: 931.19 GB
            Total number of backups: 6
            Oldest backup: 2014-05-05 20:16:39 +0000
            Last backup: 2014-05-13 19:55:29 +0000
            Size of backup disk: Excellent
                Backup size 931.19 GB > (Disk size 232.09 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU:
             3%    WindowServer
             0%    pia_tray
             0%    fontd
             0%    Dropbox
             0%    aosnotifyd
    Top Processes by Memory:
        641 MB    firefox
        55 MB    mds_stores
        20 MB    mds
        16 MB    Finder
        16 MB    Dropbox
    Virtual Memory Information:
        129 MB    Free RAM
        605 MB    Active RAM
        516 MB    Inactive RAM
        342 MB    Wired RAM
        691 MB    Page-ins
        23 MB    Page-outs

    Purchase more RAM for your machine. The minimum is 2GB and many users here will recommend you at least increase to 4GB. Look at www.crucial.com
    edit: To improve performance until then you can remove items from your user login items. Go to System Preferences>Users Login Items tab and remove what you don't need starting up right at boot.

  • I don't have many files, or many large applications on my MacBook Pro. 13'' with a 320 gb hard drive. However, Activity Monitor says I'm using almost half of it. What can I do to clean out the hard drive and keep only the files that I actually use?

    I'm curious if there's a "defragging" or "cleaning" service available from Apple that I can use to take back some of my hard drive space.

    Here are some links with information and caveats.
    http://www.macworld.com/article/28636/2004/01/cleaningutilities.html
    http://www.macworld.com/article/133684/2008/06/maintenance_intro.html#lsrc.mod_r el
    http://www.macworld.com/article/133730/2008/06/maintenance_routines.html#lsrc.mo d_rel
    http://www.macworld.com/article/28480/2003/12/handson.html#lsrc.mod_rel
    http://www.macworld.com/article/42286/2005/01/preventmacdisasters.html#lsrc.mod_ rel

  • Macbook Pro Extremely Slow All Of A Sudden, Wiped Completely and Problem Persists

    My 2012 Macbook Pro has slowed down to nearly a crawl in just about everything I try to do, espescially with anything that utilizes the internet.  Activity Moniter initially revealed the issue to be the Kernal_Task proccess using too much memory as well as com.apple.finder. Also, Spotlight was indexing constantly until I disabled my disk from being accesed by it within the privacy tab of Spotlight Preference. The spinning beach ball of death has appeared more times in the past few days then I have ever seen in the entire year I've had my Macbook Pro.
    I literally tried everything that I could find. I've done everything from resetting the Pram and the other thing (I forgot the name but when you hold down four keys at once during start up). I've tried killing proccesses, rebooting my mac several times, closing out programs, deleting all applications, just about eveything you can think of. Safari, Google Chrome, and Firefox were all extremely slow. Attemping to verify disk permissions or repair failed because of the sheer amount of time it was taking. I let the computer sit for an entire day and it seemed to make little to no progress in repairing the disk. I even booted the computer in Safe Mode and it was stil performing poorly.
    The issue is NOT Hard Drive space on my Macbook. I know this because it was working perfectly fine and then all of sudden started behaving like this. All of these issues ultimately led to me doing something many others wouldn't, WIPING MY ENTIRE MAC AND RESTORING FROM FACTORY SETTINGS.
    The issue STILL persists although not as severe. Internet browing is bearable but nowhere near perfomring as it should. Even simple task such as opening up a new tab or switching tabs results in a spinning beach ball for about 5-10 seconds. Opening an application such as Pages or Twitter results in a spinning beach ball for 5-10 seconds before working slowly. Simply right clicking results in spinning beach ball.
    I have no idea what the issue could be at this point. I am now about to attempt to verify the disk again to see if it fixes any issues but a year old Apple product should NOT be behaving like this.
    Any advice is appreciated!
    My Specs:
      Model Name:          MacBook Pro
      Processor Name:          Intel Core i5
      Processor Speed:          2.5 GHz
      Memory:          4 GB

    Melophage,
    I've been scouring the community for help, and hoping you might be able and willing to look at my etrecheck results and share any wisdom and feedback, problem causers you see! I updated to OS Mavericks through apple updates without really realizing I was installinga  whole new system. I have been experiencing the lag issues that many others have, and have a Kernel_Task for which the CPU skyrockets at random and consistently slows things down. I've run disk repair in recovery mode, repaired permission, PRAM, a few 'basics', but have not really had success in addressing the issue (I guess because I don't really understand the issue!)
    Thanks in advance for any time and suggestions!!
    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 16:40:46
    Disk Information:
              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 319.21 GB (200.7 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Startup Items:
              HP IO: Path: /Library/StartupItems/HP IO
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
              [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              WDQuickView
              HPEventHandler
              HP Scheduler
    Internet Plug-ins:
              MacCouponPrinter3: Version: (null)
              Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.1.2.72 3rd-Party support link
              RealPlayer Plugin: Version: (null) 3rd-Party support link
              Silverlight: Version: 4.0.60129.0 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              DivXBrowserPlugin: Version: 1.1 3rd-Party support link
              Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 9.5.5 3rd-Party support link
              ContentUploaderPlugin: Version: 1.0 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              Move_Media_Player: Version: npmnqmp 07076003 3rd-Party support link
              fbplugin_1_0_3: Version: (null) 3rd-Party support link
    3rd Party Preference Panes:
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
              Perian  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Applications/iWork '09
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 297.29 GB Disk used: 110.38 GB
              Destinations:
                        My Passport [Local] (Last used)
                        Total size: 464.98 GB
                        Total number of backups: 39
                        Oldest backup: 2010-02-01 20:31:56 +0000
                        Last backup: 2014-01-02 04:25:58 +0000
                        Size of backup disk: Adequate
                                  Backup size 464.98 GB > (Disk used 110.38 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   4%          WindowServer
                   3%          EtreCheck
                   1%          Activity Monitor
                   0%          sysmond
                   0%          configd
    Top Processes by Memory:
              152 MB          com.apple.IconServicesAgent
              131 MB          softwareupdated
              115 MB          Finder
              111 MB          Google Chrome
              61 MB          mds_stores
    Virtual Memory Information:
              42 MB          Free RAM
              1.65 GB          Active RAM
              1.63 GB          Inactive RAM
              440 MB          Wired RAM
              822 MB          Page-ins
              0 B          Page-outs

  • Macbook Pro Running Slow, EtreCheck results inside

    Hi all,
    I posted a question last week about my Macbook Pro running slow, pinwheel on Safari etc, I was asked to run etrecheck which I have but not sure if it is highlighting the issue or not, so I have included the results below.
    If anyone could take a look and let me know if something jumps out at you.
    Many thanks in advance
    Results
    Problem description:
    Macbook Pro 2009, 2Gb RAM running slow, pinwheel very often.
    EtreCheck version: 2.0.4 (89)
    Report generated 16 October 2014 23:41:15 GMT+01:00
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2009) (Verified)
      MacBook Pro - model: MacBookPro5,5
      1 2.26 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Not upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      Mac OS X 10.7.5 (11G63) - Uptime: 14 days 4:5:45
    Disk Information: ℹ️
      SAMSUNG HN-M101MBB disk0 : (1 TB)
      S.M.A.R.T. Status: Verified
      disk0s1 (disk0s1) <not mounted> : 210 MB
      MacOSX (disk0s2) /  [Startup]: 999.35 GB (900.14 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N
    USB Information: ℹ️
      Apple Internal Memory Card Reader
      Apple Inc. Built-in iSight
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Configuration files: ℹ️
      /etc/hosts - Count: 2
    Kernel Extensions: ℹ️
      /Applications/Parallels Desktop.app
      [loaded] com.parallels.kext.hypervisor (10.0.2 27712 - SDK 10.7) Support
      [loaded] com.parallels.kext.netbridge (10.0.2 27712 - SDK 10.7) Support
      [loaded] com.parallels.kext.vnic (10.0.2 27712 - SDK 10.7) Support
      /Library/Application Support/VirtualBox
      [loaded] org.virtualbox.kext.VBoxDrv (4.3.16) Support
      [loaded] org.virtualbox.kext.VBoxNetAdp (4.3.16) Support
      [loaded] org.virtualbox.kext.VBoxNetFlt (4.3.16) Support
      [loaded] org.virtualbox.kext.VBoxUSB (4.3.16) Support
      /System/Library/Extensions
      [loaded] com.parallels.kext.usbconnect (10.0.2 27712 - SDK 10.7) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.coreservices.appleid.authentication.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [not loaded] org.virtualbox.startup.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.google.keystone.agent.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      AdobePDFViewer: Version: 10.0.0 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
      QuickTime Plugin: Version: 7.7.1
      SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
    Safari Extensions: ℹ️
      OpenIE
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          46% WebProcess
          3% WindowServer
          0% Safari
          0% ps
          0% SystemUIServer
    Top Processes by Memory: ℹ️
      749 MB WebProcess
      107 MB Safari
      28 MB WindowServer
      21 MB mdworker
      19 MB mds
    Virtual Memory Information: ℹ️
      223 MB Free RAM
      838 MB Active RAM
      429 MB Inactive RAM
      388 MB Wired RAM
      11.03 GB Page-ins
      8.48 GB Page-outs
    Thanks

    Are you running both VirtualBox and Parallels? The sad thing is that you've only 2GB of RAM - and your machine can be upgraded to 8GB which would, in your case, have a tremendous impact on the speed of your machine (I'm not certain why EtreCheck is saying that the 2GB of RAM is not upgradable).
    2GB just isn't enough to run modern versions of OS X - not even the Lion OS that you're running now. If you want more performance from your machine, upgrade your RAM. You can go to the Crucial website or the OWC website and find the RAM that's right for your machine.
    Good luck,
    Clinton
    MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

  • Without any charger,Macbook Pro is slow

    My 13 Macbook Pro became slow during a power cut in the electricity.
    The speed goes back to normal only after I plug it to charge.
    I have tried:
    >Canceling "Put Hardrive to sleep when possible" in Energy Saver
    >Checking Activity Monitor;Nothing is slowing down the speed
    >Shutting down,holding (left shift,control,option,and power button)for 10 seconds and then starting the laptop again
    >My Adobe Flash is up to date if it is revellent
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    Is SMC Reset required?
    Do I have to change my battery?
    What do I do??

    ApplenoobX wrote:
    Is SMC Reset required?
    Do I have to change my battery?
    What do I do??
    Resetting SMC may resolve power related issues.
    Reset SMC.
    http://support.apple.com/kb/HT3964
    Choose the method for:
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    Option click the battery icon in the  menu bar make sure that
    condition of the battery is normal.
    If the problem persists, you may have to take the computer to the Apple store
    to have it checked out.
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  • My MacBook Pro getting slower and slower, what do I need to do to speed it? Thanks.

    Help to speed up my MacBook Pro.

    By slower you mean starting up slower or during regular operation slower?
    Login Items;
    Over time, as you install more programs, they may be running at startup (login). Check what items are set to start during login.
    Choose Apple menu > System Preferences and click Users & Groups.   
    Click your account’s name, and then click Login Items. Select the ones you dont want and hit the minus bar to delete from launching during log in.
    For normal running processes;
    Use Activity Monitor to see what processes and apps are using a lot of resources and then troubleshoot from there as to why certain programs are taking up more resources than normal.
    Guide to using Activity Monitor;
    http://www.thexlab.com/faqs/activitymonitor.html
    For MAC processes explained;
    http://triviaware.com/macprocess/

  • Hi,  I was wondering if someone can help me. I have a MacBook Pro, it has came up saying I need to free up space on the disk as it full every time it starts up, so I log in and no icons or applications show up on the screen just my background wallpaper, t

    Hi,
    I was wondering if someone can help me. I have a MacBook Pro, it has came up saying I need to free up space on the disk as it full every time it starts up, so I log in and no icons or applications show up on the screen just my background wallpaper, the only thing I can do is the force quit keyboard shortcut but there is nothing to quit, I have tried to start up in safe mode but again there is no icons in the desktop,
    I have my disks that came with my laptop I have went into disk utility to repair disk and I still seem to have the same problem .. No icons or apps or anything lol just the cursor I can only shut down the laptop via power but and the press shut down.
    Please help I am going out my mind with this thing :(
    Thanks x jade

    This can be used to boot the machine and delelte enough files to get it to boot normally.
    .Create a data recovery/undelete external boot drive
    Read about storage drive so you can store your extra stuff.
    Most commonly used backup methods
    Also here to see how a full boot drive slows the machine down
    Why is my computer slow?

  • My macbook pro is running slowly. How do I speed it up?  Problem description: Slow macbook pro  EtreCheck version: 2.1.2 (105) Report generated December 12, 2014 at 9:28:15 AM EST  Hardware Information: ️      MacBook Pro (13-inch, Late 2011) (Verified)

    Problem description:
    Slow macbook pro
    EtreCheck version: 2.1.2 (105)
    Report generated December 12, 2014 at 9:28:15 AM EST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
      [not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
      [not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      Parallels: Path: /Library/StartupItems/Parallels
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [failed] com.apple.AirPlayUIAgent.plist [Details]
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cmfsyncagent.plist [Details]
      [failed] com.apple.coreservices.appleid.authentication.plist [Details]
      [failed] com.apple.EscrowSecurityAlert.plist [Details]
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.lookupd.plist
      [failed] com.apple.sbd.plist [Details]
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist [Details]
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.AssetCacheLocatorService.plist [Details]
      [failed] com.apple.awdd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.GSSCred.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.periodic-daily.plist [Details]
      [failed] com.apple.periodic-weekly.plist [Details]
      [failed] com.apple.softwareupdate_download_service.plist [Details]
      [failed] com.apple.spindump.plist [Details]
      [failed] com.apple.tccd.system.plist [Details]
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist [Details]
      [failed] org.cups.cupsd.plist [Details]
    Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [running] com.wacom.pentablet.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.fitbit.galileod.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      AdobePDFViewer: Version: 8.1.0 [Support]
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.7
    User internet Plug-ins: ℹ️
      Unity Player: Version: UnityPlayer version 1.6.2 [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Logitech Control Center  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
      Destinations:
      Data [Network]
      Total size: 2.00 TB
      Total number of backups: 59
      Oldest backup: 2014-03-12 12:51:24 +0000
      Last backup: 2014-12-05 16:47:01 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          3% hidd
          0% Fitbit Connect Menubar Helper
          0% WindowServer
          0% fontd
          0% syslogd
    Top Processes by Memory: ℹ️
      206 MB iPhoto
      172 MB Mail
      64 MB Safari
      60 MB mds
      52 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      49 MB Free RAM
      832 MB Active RAM
      796 MB Inactive RAM
      1.41 GB Wired RAM
      45.93 GB Page-ins
      1.06 GB Page-outs
    Diagnostics Information: ℹ️

      Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
    You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
    Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
    This concerns me:
    User Login Items: ℹ️
      iTunesHelper UNKNOWN (missing value)
      Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
      Adobe Update Manager UNKNOWN (missing value)
      Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
      Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
      apple-scc-20141117-121931 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply.

  • Macbook Pro running slow

    Macbook Pro running slow lately:
    - when programs are not opened
    - after starting up the macbook
    - when multitasking
    - when writing sentences, it sometimes delays for 2/3 seconds (safari, mail, Word, ...)
    --> hereby the report:
    Can anyone help to understand this issue? Thx!
    EtreCheck version: 2.1.1 (104)
    Report generated 7 december 2014 13:45:16 CET
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      AMD Radeon HD 6750M - VRAM: 512 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 4:17:54
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 498.88 GB (435.27 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.3.5) [Support]
      [not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.3.5) [Support]
      [not loaded] com.ploytec.hpaa06_rldjif2.driver (1.6.6) [Support]
    Startup Items: ℹ️
      Jaksta: Path: /Library/StartupItems/Jaksta
      Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
      [loaded] com.citrix.AuthManager_Mac.plist [Support]
      [running] com.citrix.ReceiverHelper.plist [Support]
      [running] com.citrix.ServiceRecords.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [invalid?] com.teamviewer.teamviewer.plist [Support]
      [invalid?] com.teamviewer.teamviewer_desktop.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [invalid?] com.teamviewer.teamviewer_service.plist [Support]
    User Launch Agents: ℹ️
      [invalid?] com.adobe.ARM.[...].plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Dropbox Programma (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Support]
      SharePointBrowserPlugin: Version: 14.1.0 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User internet Plug-ins: ℹ️
      Picasa: Version: 1.0 [Support]
    Safari Extensions: ℹ️
      Extensions: No such file or directory
    Audio Plug-ins: ℹ️
      ReloopDJIF2: Version: Unknown [Support]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      Native Instruments USB Audio  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          29% com.apple.preferences.icloud.remoteservice
          11% WindowServer
          3% CVMCompiler
          2% System Preferences
          1% hidd
    Top Processes by Memory: ℹ️
      159 MB Finder
      146 MB Safari
      77 MB mds_stores
      77 MB Microsoft Word
      60 MB System Preferences
    Virtual Memory Information: ℹ️
      183 MB Free RAM
      1.05 GB Active RAM
      828 MB Inactive RAM
      1.11 GB Wired RAM
      6.39 GB Page-ins
      335 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 7, 2014, 09:28:00 AM Self test - passed
      Dec 6, 2014, 01:03:41 PM Finder_2014-12-06-130341_MacBook-Pro-van-Steven.crash

    DiskWarrior is a program that tries to repair low level directories that can get messed up. From their website ...
    What is DiskWarrior?
    DiskWarrior is the safest, most technologically advanced, most powerful utility to eliminate directory damage available for any computer.
    There are other utilities that do similar things.
    Looking for login items is probably a better bet. You do this by opening System Preferences and then looking into Accounts. From there you should see a tab for Login Items. There will be some things you want to keep. iTunes helper and some other helper files are actually nice to have around, but you may have things that look like total sludge. Get rid of those. If you aren't sure, try to google the name of the program and you will likely get some more info about it before destroying it.

  • My MacBook Pro runs slow and freezes

    Hi guy hope somebody can help me with this, my MacBook Pro runs slow lately and sometimes it freezes. This is my EtreCheck
    Thanks
    EtreCheck version: 1.9.15 (52)
    Report generated October 25, 2014 at 12:56:58 PM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
      DELL E177FP 1280 x 1024 @ 60 Hz
    System Software: ?
      OS X 10.10 (14A389) - Uptime: 4 days 13:16:54
    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      disk0s2 (disk0s2) <not mounted>: 319.21 GB
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Problem System Launch Daemons: ?
      [failed] com.apple.ctkd.plist
      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.security.syspolicy.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
    Problem System Launch Agents: ?
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.cmfsyncagent.plist
      [failed] com.apple.gamed.plist
      [failed] com.apple.scopedbookmarkagent.xpc.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [running] com.oracle.java.JavaUpdateHelper.plist Support
    Launch Agents: ?
      [failed] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.ARM.[...].plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ?
      CheatSheet
      Garmin Express Service
      Dropbox
      iTunesHelper
      AdobeResourceSynchronizer
      Google Chrome
    Internet Plug-ins: ?
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Outdated! Update
      Default Browser: Version: 600 - SDK 10.10
      OVSHelper: Version: 1.1 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.0.0 Support
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
      AirPlay: Version: 2.0 - SDK 10.10
      AppleAVBAudio: Version: 300.22 - SDK 10.10
      iSightAudio: Version: 7.7.3 - SDK 10.10
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.5 - SDK 10.10
    User Internet Plug-ins ?
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    3rd Party Preference Panes: ?
      Flash Player  Support
      Java  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          2% AppleIDAuthAgent
          1% com.apple.WebKit.Plugin.64
          1% Dropbox
          0% Google Chrome
    Top Processes by Memory: ?
      123 MB Google Chrome
      116 MB Google Chrome Helper
      74 MB java
      57 MB Safari
      53 MB Finder
    Virtual Memory Information: ?
      50 MB Free RAM
      1.12 GB Active RAM
      1.09 GB Inactive RAM
      1.03 GB Wired RAM
      27.89 GB Page-ins
      1.59 GB Page-outs

    Hey VladimirGP,
    Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution:
    OS X Mavericks: If your Mac runs slowly
    http://support.apple.com/kb/PH13895
    Thanks,
    Matt M.

  • My macbook pro is slow and the colorwheel turns a lot.  Is there an antivirus software out there recommended by the apple community?

    my macbook pro is slow and the colorwheel turns a lot.  Is there an antivirus software out there recommended by the apple community?

    Problem description:
    MacBook Pro is running slowly and shows me the color wheel all the time.
    EtreCheck version: 2.1.8 (121)
    Report generated March 26, 2015 at 2:07:06 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,1
        1 2.4 GHz Intel Core i5 CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 448
    Video Information: ℹ️
        Intel HD Graphics 3000 - VRAM: 384 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: one day 2:51:19
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (362.93 GB free)
                Encrypted AES-XTS Unlocked Converting
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Computer, Inc. IR Receiver
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
        Default Browser: Version: 600 - SDK 10.10
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            25%    WindowServer
             4%    hidd
             1%    Dock
             0%    systemstatsd
             0%    AppleIDAuthAgent
    Top Processes by Memory: ℹ️
        86 MB    Finder
        77 MB    WindowServer
        73 MB    ocspd
        47 MB    mds_stores
        43 MB    CalendarAgent
    Virtual Memory Information: ℹ️
        1.06 GB    Free RAM
        1.57 GB    Active RAM
        568 MB    Inactive RAM
        1.09 GB    Wired RAM
        1.46 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 25, 2015, 11:13:52 AM    Self test - passed
        Mar 24, 2015, 07:05:57 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-24-190557_[r edacted].cpu_resource.diag [Click for details]

  • MacBook Pro awefully slow, did Etrecheck, now what?

    Hi everyone,
    I did the recommended Etrecheck, could someone look at the analysis and tell me what I could do to make my Mac respond faster again? Thank you in advance
    Problem description:
    MacBook Pro very slow
    EtreCheck version: 2.1.5 (108)
    Report generated 1. Januar 2015 21:22:10 MEZ
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 5:18:0
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750,16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (272.56 GB free)
      Core Storage: disk0s2 749.30 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      RAPOO RAPOO 2.4G Wireless Device
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/WDSmartWare
      [not loaded] com.wdc.driver.1394HP (1.0.7) [Support]
      [not loaded] com.wdc.driver.USBHP (1.0.6) [Support]
    Problem System Launch Agents: ℹ️
      [killed] com.apple.AirPlayUIAgent.plist
      [killed] com.apple.CallHistoryPluginHelper.plist
      [killed] com.apple.CallHistorySyncHelper.plist
      [killed] com.apple.cmfsyncagent.plist
      [killed] com.apple.coreservices.appleid.authentication.plist
      [killed] com.apple.EscrowSecurityAlert.plist
      [killed] com.apple.printtool.agent.plist
      [killed] com.apple.recentsd.plist
      [killed] com.apple.sbd.plist
      [killed] com.apple.scopedbookmarkagent.xpc.plist
      [killed] com.apple.security.cloudkeychainproxy.plist
      [killed] com.apple.spindump_agent.plist
      [killed] com.apple.telephonyutilities.callservicesd.plist
      13 processes killed due to memory pressure
    Problem System Launch Daemons: ℹ️
      [killed] com.apple.AssetCacheLocatorService.plist
      [killed] com.apple.awdd.plist
      [killed] com.apple.coresymbolicationd.plist
      [killed] com.apple.ctkd.plist
      [killed] com.apple.diagnosticd.plist
      [killed] com.apple.icloud.findmydeviced.plist
      [killed] com.apple.ifdreader.plist
      [killed] com.apple.nehelper.plist
      [killed] com.apple.periodic-daily.plist
      [killed] com.apple.periodic-monthly.plist
      [killed] com.apple.periodic-weekly.plist
      [killed] com.apple.sandboxd.plist
      [killed] com.apple.softwareupdate_download_service.plist
      [killed] com.apple.spindump.plist
      [killed] com.apple.systemstats.analysis.plist
      [killed] com.apple.tccd.system.plist
      [killed] com.apple.wdhelper.plist
      [killed] org.cups.cupsd.plist
      18 processes killed due to memory pressure
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      Caffeine Programm (/Applications/Caffeine.app)
      Dropbox Programm (/Users/[redacted]/.Trash/Dropbox.app)
      Google Drive Programm (/Applications/Google Drive.app)
      TimehopSync Programm (/Applications/TimehopSync.app)
      StatusMenu UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      AmazonMP3DownloaderPlugin101737: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      QuickTime Plugin: Version: 7.7.3
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
      Facebook Cleaner [Installed]
      Exposer [Installed]
      Duplicate Tab Button [Installed]
      ClickToFlash [Installed]
      1Password [Installed]
      AdBlock [Installed]
      Awesome Screenshot [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      Perian  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          21% mds
          6% WindowServer
          1% com.apple.WebKit.Networking
          1% com.apple.WebKit.Plugin.64
          1% iTunes
    Top Processes by Memory: ℹ️
      86 MB Safari
      47 MB com.apple.WebKit.WebContent
      47 MB iTunes
      43 MB mds
      39 MB WindowServer
    Virtual Memory Information: ℹ️
      41 MB Free RAM
      883 MB Active RAM
      865 MB Inactive RAM
      1.13 GB Wired RAM
      17.62 GB Page-ins
      138 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 1, 2015, 04:04:50 PM Self test - passed

    I searched for the WD software in the finder and located the dmg file and moved it into the trash bin... was that all I had to do about that? I'm not very experienced with this stuff, so please excuse my lack of knowledge Removed the Rapoo nano as well, did restart, then reran Etrecheck... here's the results... please advise, thank you!
    Problem description:
    slow macbook pro
    EtreCheck version: 2.1.5 (108)
    Report generated 1. Januar 2015 23:04:58 MEZ
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
      AMD Radeon HD 6750M - VRAM: 1024 MB
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:5:12
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750,16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (274.29 GB free)
      Core Storage: disk0s2 749.30 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Computer, Inc. IR Receiver
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/WDSmartWare
      [not loaded] com.wdc.driver.1394HP (1.0.7) [Support]
      [not loaded] com.wdc.driver.USBHP (1.0.6) [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper UNKNOWNHidden (missing value)
      Caffeine Programm (/Applications/Caffeine.app)
      Dropbox Programm (/Users/[redacted]/.Trash/Dropbox.app)
      Google Drive Programm (/Applications/Google Drive.app)
      TimehopSync Programm (/Applications/TimehopSync.app)
      StatusMenu UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      AmazonMP3DownloaderPlugin101737: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      QuickTime Plugin: Version: 7.7.3
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Safari Extensions: ℹ️
      Facebook Cleaner [Installed]
      Exposer [Installed]
      Duplicate Tab Button [Installed]
      ClickToFlash [Installed]
      1Password [Installed]
      AdBlock [Installed]
      Awesome Screenshot [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      Perian  [Support]
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          6% WindowServer
          2% Timehop Sync
          1% AppleSpell
          0% mds
          0% Google Drive
    Top Processes by Memory: ℹ️
      159 MB Finder
      129 MB Safari
      125 MB ocspd
      99 MB Google Drive
      90 MB com.apple.WebKit.Plugin.64
    Virtual Memory Information: ℹ️
      134 MB Free RAM
      1.64 GB Active RAM
      1.53 GB Inactive RAM
      971 MB Wired RAM
      9.36 GB Page-ins
      6 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 1, 2015, 11:01:15 PM Self test - passed

  • Macbook Pro Running Slow (2yrs old)

    My macbook pro has been running slow for several months. I thought maybe it was because my 12yr old created a second user account, but I think I deleted it and I'm still having issues.
    I downloaded a report from Etrequick and here is what it said:
    Problem description:
    Macbook pro running slow
    EtreCheck version: 2.0.5 (90)
    Report generated October 18, 2014 at 9:47:34 AM HST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.9.4 (13E28) - Uptime: 56 days 1:30:3
    Disk Information: ℹ️
      APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (321.39 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.wdhelper.plist
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] com.oracle.java.Helper-Tool.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Dropbox Application (/Applications/Dropbox.app)
      Spotify Application (/Applications/Spotify.app)
    Internet Plug-ins: ℹ️
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
      QuickTime Plugin: Version: 7.7.3
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User Internet Plug-ins: ℹ️
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    Safari Extensions: ℹ️
      Evernote Web Clipper
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          16% mds_stores
          2% WindowServer
          0% CalendarAgent
          0% com.culturedcode.thingsreminders
          0% AppleSpell
    Top Processes by Memory: ℹ️
      146 MB Mail
      99 MB Safari
      79 MB mds_stores
      52 MB Finder
      52 MB installd
    Virtual Memory Information: ℹ️
      49 MB Free RAM
      822 MB Active RAM
      785 MB Inactive RAM
      786 MB Wired RAM
      61.22 GB Page-ins
      2.10 GB Page-outs

    First, the worst way to try to fix a malfunctioning system is to upgrade the OS. Doing that will usually make the problem worse.
    When you have the problem, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

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