My MacBook Pro is slow, activity monitor says crash report using CPU
Hi, my MacBook Pro is running very slow. My activity monitor says high CPU usage by crash report. When i look at the system log MediaTek.winmax appears repeatedly with the word bug close by. I am not so good with computers (got this far by searching the Internet) and I am unsure what to do now. I've tried searching for it on the computer but cannot find it. Any help (in simple terms please) gratefully received, thanks!
Hi, my MacBook Pro is running very slow. My activity monitor says high CPU usage by crash report. When i look at the system log MediaTek.winmax appears repeatedly with the word bug close by. I am not so good with computers (got this far by searching the Internet) and I am unsure what to do now. I've tried searching for it on the computer but cannot find it. Any help (in simple terms please) gratefully received, thanks!
Similar Messages
-
Why dose my activity monitor say I'm using more in tasks then in total?
Why dose my activity monitor say I'm using more in tasks then in total?
see how Guild Wars 2 uses 92.8% yet the total use is 12.03%, 86.54% is idle and the system is using 1.4% why is this?Cortess,
they’re two orthogonal percentage measurements. For the “% CPU” column in Activity Monitor, the total percent available depends upon your hardware: a single-core CPU has 100% available, a dual-core CPU has 200% available, and a quad-core CPU has 400% available. (The column might have been better labeled “% Cores”.) For the System/User/Idle at the bottom of the window, those represent a total of 100% of whatever your hardware comprises. For example, if you have a quad-core CPU, then your total System usage would be 400% of 1.43%, or a total of 5.72% in the “% CPU” column. Similarly, your total User usage would be 400% of 12.03%, or a total of 48.12% in the “% CPU” column. The percentage value for Guild Wars 2 might have been magnified because of its dependence upon your MacBook Pro’s discrete GPU. -
Macbook Pro incredibly slow; I've included Etre report
Hardware Information:
MacBook Pro (15-inch, Late 2008)
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 1:32:45
Disk Information:
Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Ted's MacBook Pro rebuild 82712 (disk0s2) / [Startup]: 249.2 GB (131.19 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Apple Inc. Built-in iSight
Sunplus Innovation Technology. USB to Serial-ATA bridge 1 TB
EFI (disk1s1) <not mounted>: 209.7 MB
Iomega 2010 (disk1s2) /Volumes/Iomega 2010: 999.86 GB (721.24 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information:
Gatekeeper:
Anywhere
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] xxx.qnation.PeerGuardian.locum.plist Support
Launch Agents:
[invalid] com.oracle.java.Java-Updater.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[running] com.pia.pia_manager.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
BoxSyncHelper
Dropbox
Spotify
pploader
pplogger
Canon IJ Network Scanner Selector EX
Garmin ANT Agent
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 13.0.0.206 - SDK 10.6 Outdated! Update
Default Browser: Version: 537 - SDK 10.9
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
DirectorShockwave: Version: 11.6.8r638 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Ebay Shopping Assistant: Version: 1.1
iTube Studio: Version: 4.8.0.0
Searchme: Version: 1.2
Amazon Shopping Assistant: Version: 1.1
The New York Times: Version: 0.1
Slick Savings: Version: 1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.4 Support
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Flash Player Support
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Ted's MacBook Pro rebuild 82712: Disk size: 232.09 GB Disk used: 109.90 GB
Destinations:
Iomega 2010 [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 6
Oldest backup: 2014-05-05 20:16:39 +0000
Last backup: 2014-05-13 19:55:29 +0000
Size of backup disk: Excellent
Backup size 931.19 GB > (Disk size 232.09 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
3% WindowServer
0% pia_tray
0% fontd
0% Dropbox
0% aosnotifyd
Top Processes by Memory:
641 MB firefox
55 MB mds_stores
20 MB mds
16 MB Finder
16 MB Dropbox
Virtual Memory Information:
129 MB Free RAM
605 MB Active RAM
516 MB Inactive RAM
342 MB Wired RAM
691 MB Page-ins
23 MB Page-outsPurchase more RAM for your machine. The minimum is 2GB and many users here will recommend you at least increase to 4GB. Look at www.crucial.com
edit: To improve performance until then you can remove items from your user login items. Go to System Preferences>Users Login Items tab and remove what you don't need starting up right at boot. -
I'm curious if there's a "defragging" or "cleaning" service available from Apple that I can use to take back some of my hard drive space.
Here are some links with information and caveats.
http://www.macworld.com/article/28636/2004/01/cleaningutilities.html
http://www.macworld.com/article/133684/2008/06/maintenance_intro.html#lsrc.mod_r el
http://www.macworld.com/article/133730/2008/06/maintenance_routines.html#lsrc.mo d_rel
http://www.macworld.com/article/28480/2003/12/handson.html#lsrc.mod_rel
http://www.macworld.com/article/42286/2005/01/preventmacdisasters.html#lsrc.mod_ rel -
Macbook Pro Extremely Slow All Of A Sudden, Wiped Completely and Problem Persists
My 2012 Macbook Pro has slowed down to nearly a crawl in just about everything I try to do, espescially with anything that utilizes the internet. Activity Moniter initially revealed the issue to be the Kernal_Task proccess using too much memory as well as com.apple.finder. Also, Spotlight was indexing constantly until I disabled my disk from being accesed by it within the privacy tab of Spotlight Preference. The spinning beach ball of death has appeared more times in the past few days then I have ever seen in the entire year I've had my Macbook Pro.
I literally tried everything that I could find. I've done everything from resetting the Pram and the other thing (I forgot the name but when you hold down four keys at once during start up). I've tried killing proccesses, rebooting my mac several times, closing out programs, deleting all applications, just about eveything you can think of. Safari, Google Chrome, and Firefox were all extremely slow. Attemping to verify disk permissions or repair failed because of the sheer amount of time it was taking. I let the computer sit for an entire day and it seemed to make little to no progress in repairing the disk. I even booted the computer in Safe Mode and it was stil performing poorly.
The issue is NOT Hard Drive space on my Macbook. I know this because it was working perfectly fine and then all of sudden started behaving like this. All of these issues ultimately led to me doing something many others wouldn't, WIPING MY ENTIRE MAC AND RESTORING FROM FACTORY SETTINGS.
The issue STILL persists although not as severe. Internet browing is bearable but nowhere near perfomring as it should. Even simple task such as opening up a new tab or switching tabs results in a spinning beach ball for about 5-10 seconds. Opening an application such as Pages or Twitter results in a spinning beach ball for 5-10 seconds before working slowly. Simply right clicking results in spinning beach ball.
I have no idea what the issue could be at this point. I am now about to attempt to verify the disk again to see if it fixes any issues but a year old Apple product should NOT be behaving like this.
Any advice is appreciated!
My Specs:
Model Name: MacBook Pro
Processor Name: Intel Core i5
Processor Speed: 2.5 GHz
Memory: 4 GBMelophage,
I've been scouring the community for help, and hoping you might be able and willing to look at my etrecheck results and share any wisdom and feedback, problem causers you see! I updated to OS Mavericks through apple updates without really realizing I was installinga whole new system. I have been experiencing the lag issues that many others have, and have a Kernel_Task for which the CPU skyrockets at random and consistently slows things down. I've run disk repair in recovery mode, repaired permission, PRAM, a few 'basics', but have not really had success in addressing the issue (I guess because I don't really understand the issue!)
Thanks in advance for any time and suggestions!!
Hardware Information:
MacBook Pro (13-inch, Mid 2010)
MacBook Pro - model: MacBookPro7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 16:40:46
Disk Information:
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 319.21 GB (200.7 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information:
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
Startup Items:
HP IO: Path: /Library/StartupItems/HP IO
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
[loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
iTunesHelper
WDQuickView
HPEventHandler
HP Scheduler
Internet Plug-ins:
MacCouponPrinter3: Version: (null)
Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.1.2.72 3rd-Party support link
RealPlayer Plugin: Version: (null) 3rd-Party support link
Silverlight: Version: 4.0.60129.0 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 1.1 3rd-Party support link
Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 9.5.5 3rd-Party support link
ContentUploaderPlugin: Version: 1.0 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
User Internet Plug-ins:
Move_Media_Player: Version: npmnqmp 07076003 3rd-Party support link
fbplugin_1_0_3: Version: (null) 3rd-Party support link
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
Perian 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.8 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.8 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.8 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.8 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.8 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Applications/iWork '09
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 110.38 GB
Destinations:
My Passport [Local] (Last used)
Total size: 464.98 GB
Total number of backups: 39
Oldest backup: 2010-02-01 20:31:56 +0000
Last backup: 2014-01-02 04:25:58 +0000
Size of backup disk: Adequate
Backup size 464.98 GB > (Disk used 110.38 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
4% WindowServer
3% EtreCheck
1% Activity Monitor
0% sysmond
0% configd
Top Processes by Memory:
152 MB com.apple.IconServicesAgent
131 MB softwareupdated
115 MB Finder
111 MB Google Chrome
61 MB mds_stores
Virtual Memory Information:
42 MB Free RAM
1.65 GB Active RAM
1.63 GB Inactive RAM
440 MB Wired RAM
822 MB Page-ins
0 B Page-outs -
Macbook Pro Running Slow, EtreCheck results inside
Hi all,
I posted a question last week about my Macbook Pro running slow, pinwheel on Safari etc, I was asked to run etrecheck which I have but not sure if it is highlighting the issue or not, so I have included the results below.
If anyone could take a look and let me know if something jumps out at you.
Many thanks in advance
Results
Problem description:
Macbook Pro 2009, 2Gb RAM running slow, pinwheel very often.
EtreCheck version: 2.0.4 (89)
Report generated 16 October 2014 23:41:15 GMT+01:00
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Not upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Uptime: 14 days 4:5:45
Disk Information: ℹ️
SAMSUNG HN-M101MBB disk0 : (1 TB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted> : 210 MB
MacOSX (disk0s2) / [Startup]: 999.35 GB (900.14 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 2
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[loaded] com.parallels.kext.hypervisor (10.0.2 27712 - SDK 10.7) Support
[loaded] com.parallels.kext.netbridge (10.0.2 27712 - SDK 10.7) Support
[loaded] com.parallels.kext.vnic (10.0.2 27712 - SDK 10.7) Support
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.16) Support
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.16) Support
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.16) Support
[loaded] org.virtualbox.kext.VBoxUSB (4.3.16) Support
/System/Library/Extensions
[loaded] com.parallels.kext.usbconnect (10.0.2 27712 - SDK 10.7) Support
Problem System Launch Agents: ℹ️
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[not loaded] org.virtualbox.startup.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
AdobePDFViewer: Version: 10.0.0 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
Safari Extensions: ℹ️
OpenIE
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
46% WebProcess
3% WindowServer
0% Safari
0% ps
0% SystemUIServer
Top Processes by Memory: ℹ️
749 MB WebProcess
107 MB Safari
28 MB WindowServer
21 MB mdworker
19 MB mds
Virtual Memory Information: ℹ️
223 MB Free RAM
838 MB Active RAM
429 MB Inactive RAM
388 MB Wired RAM
11.03 GB Page-ins
8.48 GB Page-outs
ThanksAre you running both VirtualBox and Parallels? The sad thing is that you've only 2GB of RAM - and your machine can be upgraded to 8GB which would, in your case, have a tremendous impact on the speed of your machine (I'm not certain why EtreCheck is saying that the 2GB of RAM is not upgradable).
2GB just isn't enough to run modern versions of OS X - not even the Lion OS that you're running now. If you want more performance from your machine, upgrade your RAM. You can go to the Crucial website or the OWC website and find the RAM that's right for your machine.
Good luck,
Clinton
MacBook Pro (15” Late 2011), OS X Yosemite 10.10, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display -
Without any charger,Macbook Pro is slow
My 13 Macbook Pro became slow during a power cut in the electricity.
The speed goes back to normal only after I plug it to charge.
I have tried:
>Canceling "Put Hardrive to sleep when possible" in Energy Saver
>Checking Activity Monitor;Nothing is slowing down the speed
>Shutting down,holding (left shift,control,option,and power button)for 10 seconds and then starting the laptop again
>My Adobe Flash is up to date if it is revellent
Right now,It's still plugged to the wall.
Is SMC Reset required?
Do I have to change my battery?
What do I do??ApplenoobX wrote:
Is SMC Reset required?
Do I have to change my battery?
What do I do??
Resetting SMC may resolve power related issues.
Reset SMC.
http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Option click the battery icon in the menu bar make sure that
condition of the battery is normal.
If the problem persists, you may have to take the computer to the Apple store
to have it checked out.
Best. -
Help to speed up my MacBook Pro.
By slower you mean starting up slower or during regular operation slower?
Login Items;
Over time, as you install more programs, they may be running at startup (login). Check what items are set to start during login.
Choose Apple menu > System Preferences and click Users & Groups.
Click your account’s name, and then click Login Items. Select the ones you dont want and hit the minus bar to delete from launching during log in.
For normal running processes;
Use Activity Monitor to see what processes and apps are using a lot of resources and then troubleshoot from there as to why certain programs are taking up more resources than normal.
Guide to using Activity Monitor;
http://www.thexlab.com/faqs/activitymonitor.html
For MAC processes explained;
http://triviaware.com/macprocess/ -
Hi,
I was wondering if someone can help me. I have a MacBook Pro, it has came up saying I need to free up space on the disk as it full every time it starts up, so I log in and no icons or applications show up on the screen just my background wallpaper, the only thing I can do is the force quit keyboard shortcut but there is nothing to quit, I have tried to start up in safe mode but again there is no icons in the desktop,
I have my disks that came with my laptop I have went into disk utility to repair disk and I still seem to have the same problem .. No icons or apps or anything lol just the cursor I can only shut down the laptop via power but and the press shut down.
Please help I am going out my mind with this thing :(
Thanks x jadeThis can be used to boot the machine and delelte enough files to get it to boot normally.
.Create a data recovery/undelete external boot drive
Read about storage drive so you can store your extra stuff.
Most commonly used backup methods
Also here to see how a full boot drive slows the machine down
Why is my computer slow? -
Problem description:
Slow macbook pro
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 9:28:15 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
[not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-weekly.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.spindump.plist [Details]
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist [Details]
[failed] org.cups.cupsd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.wacom.pentablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AdobePDFViewer: Version: 8.1.0 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Unity Player: Version: UnityPlayer version 1.6.2 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 59
Oldest backup: 2014-03-12 12:51:24 +0000
Last backup: 2014-12-05 16:47:01 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
3% hidd
0% Fitbit Connect Menubar Helper
0% WindowServer
0% fontd
0% syslogd
Top Processes by Memory: ℹ️
206 MB iPhoto
172 MB Mail
64 MB Safari
60 MB mds
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
49 MB Free RAM
832 MB Active RAM
796 MB Inactive RAM
1.41 GB Wired RAM
45.93 GB Page-ins
1.06 GB Page-outs
Diagnostics Information: ℹ️Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
This concerns me:
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply. -
Macbook Pro running slow lately:
- when programs are not opened
- after starting up the macbook
- when multitasking
- when writing sentences, it sometimes delays for 2/3 seconds (safari, mail, Word, ...)
--> hereby the report:
Can anyone help to understand this issue? Thx!
EtreCheck version: 2.1.1 (104)
Report generated 7 december 2014 13:45:16 CET
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
AMD Radeon HD 6750M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:17:54
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (435.27 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.3.5) [Support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.3.5) [Support]
[not loaded] com.ploytec.hpaa06_rldjif2.driver (1.6.6) [Support]
Startup Items: ℹ️
Jaksta: Path: /Library/StartupItems/Jaksta
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[loaded] com.citrix.AuthManager_Mac.plist [Support]
[running] com.citrix.ReceiverHelper.plist [Support]
[running] com.citrix.ServiceRecords.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[invalid?] com.teamviewer.teamviewer.plist [Support]
[invalid?] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[invalid?] com.adobe.ARM.[...].plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[loaded] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Dropbox Programma (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.239 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.239 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Support]
SharePointBrowserPlugin: Version: 14.1.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 [Support]
Safari Extensions: ℹ️
Extensions: No such file or directory
Audio Plug-ins: ℹ️
ReloopDJIF2: Version: Unknown [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Native Instruments USB Audio [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
29% com.apple.preferences.icloud.remoteservice
11% WindowServer
3% CVMCompiler
2% System Preferences
1% hidd
Top Processes by Memory: ℹ️
159 MB Finder
146 MB Safari
77 MB mds_stores
77 MB Microsoft Word
60 MB System Preferences
Virtual Memory Information: ℹ️
183 MB Free RAM
1.05 GB Active RAM
828 MB Inactive RAM
1.11 GB Wired RAM
6.39 GB Page-ins
335 MB Page-outs
Diagnostics Information: ℹ️
Dec 7, 2014, 09:28:00 AM Self test - passed
Dec 6, 2014, 01:03:41 PM Finder_2014-12-06-130341_MacBook-Pro-van-Steven.crashDiskWarrior is a program that tries to repair low level directories that can get messed up. From their website ...
What is DiskWarrior?
DiskWarrior is the safest, most technologically advanced, most powerful utility to eliminate directory damage available for any computer.
There are other utilities that do similar things.
Looking for login items is probably a better bet. You do this by opening System Preferences and then looking into Accounts. From there you should see a tab for Login Items. There will be some things you want to keep. iTunes helper and some other helper files are actually nice to have around, but you may have things that look like total sludge. Get rid of those. If you aren't sure, try to google the name of the program and you will likely get some more info about it before destroying it. -
My MacBook Pro runs slow and freezes
Hi guy hope somebody can help me with this, my MacBook Pro runs slow lately and sometimes it freezes. This is my EtreCheck
Thanks
EtreCheck version: 1.9.15 (52)
Report generated October 25, 2014 at 12:56:58 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
DELL E177FP 1280 x 1024 @ 60 Hz
System Software: ?
OS X 10.10 (14A389) - Uptime: 4 days 13:16:54
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 319.21 GB
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.ctkd.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.security.syspolicy.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Problem System Launch Agents: ?
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.cmfsyncagent.plist
[failed] com.apple.gamed.plist
[failed] com.apple.scopedbookmarkagent.xpc.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
[running] com.oracle.java.JavaUpdateHelper.plist Support
Launch Agents: ?
[failed] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
User Login Items: ?
CheatSheet
Garmin Express Service
Dropbox
iTunesHelper
AdobeResourceSynchronizer
Google Chrome
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Outdated! Update
Default Browser: Version: 600 - SDK 10.10
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 Support
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 4.3.0 - SDK 10.10
AirPlay: Version: 2.0 - SDK 10.10
AppleAVBAudio: Version: 300.22 - SDK 10.10
iSightAudio: Version: 7.7.3 - SDK 10.10
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.5 - SDK 10.10
User Internet Plug-ins ?
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
3rd Party Preference Panes: ?
Flash Player Support
Java Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
3% WindowServer
2% AppleIDAuthAgent
1% com.apple.WebKit.Plugin.64
1% Dropbox
0% Google Chrome
Top Processes by Memory: ?
123 MB Google Chrome
116 MB Google Chrome Helper
74 MB java
57 MB Safari
53 MB Finder
Virtual Memory Information: ?
50 MB Free RAM
1.12 GB Active RAM
1.09 GB Inactive RAM
1.03 GB Wired RAM
27.89 GB Page-ins
1.59 GB Page-outsHey VladimirGP,
Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
Thanks,
Matt M. -
my macbook pro is slow and the colorwheel turns a lot. Is there an antivirus software out there recommended by the apple community?
Problem description:
MacBook Pro is running slowly and shows me the color wheel all the time.
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 2:07:06 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 448
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: one day 2:51:19
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (362.93 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
25% WindowServer
4% hidd
1% Dock
0% systemstatsd
0% AppleIDAuthAgent
Top Processes by Memory: ℹ️
86 MB Finder
77 MB WindowServer
73 MB ocspd
47 MB mds_stores
43 MB CalendarAgent
Virtual Memory Information: ℹ️
1.06 GB Free RAM
1.57 GB Active RAM
568 MB Inactive RAM
1.09 GB Wired RAM
1.46 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 11:13:52 AM Self test - passed
Mar 24, 2015, 07:05:57 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-24-190557_[r edacted].cpu_resource.diag [Click for details] -
MacBook Pro awefully slow, did Etrecheck, now what?
Hi everyone,
I did the recommended Etrecheck, could someone look at the analysis and tell me what I could do to make my Mac respond faster again? Thank you in advance
Problem description:
MacBook Pro very slow
EtreCheck version: 2.1.5 (108)
Report generated 1. Januar 2015 21:22:10 MEZ
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5:18:0
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750,16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (272.56 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
RAPOO RAPOO 2.4G Wireless Device
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/WDSmartWare
[not loaded] com.wdc.driver.1394HP (1.0.7) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.6) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
13 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.spindump.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
18 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Caffeine Programm (/Applications/Caffeine.app)
Dropbox Programm (/Users/[redacted]/.Trash/Dropbox.app)
Google Drive Programm (/Applications/Google Drive.app)
TimehopSync Programm (/Applications/TimehopSync.app)
StatusMenu UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 67 Check version
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101737: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Facebook Cleaner [Installed]
Exposer [Installed]
Duplicate Tab Button [Installed]
ClickToFlash [Installed]
1Password [Installed]
AdBlock [Installed]
Awesome Screenshot [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
21% mds
6% WindowServer
1% com.apple.WebKit.Networking
1% com.apple.WebKit.Plugin.64
1% iTunes
Top Processes by Memory: ℹ️
86 MB Safari
47 MB com.apple.WebKit.WebContent
47 MB iTunes
43 MB mds
39 MB WindowServer
Virtual Memory Information: ℹ️
41 MB Free RAM
883 MB Active RAM
865 MB Inactive RAM
1.13 GB Wired RAM
17.62 GB Page-ins
138 MB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 04:04:50 PM Self test - passedI searched for the WD software in the finder and located the dmg file and moved it into the trash bin... was that all I had to do about that? I'm not very experienced with this stuff, so please excuse my lack of knowledge Removed the Rapoo nano as well, did restart, then reran Etrecheck... here's the results... please advise, thank you!
Problem description:
slow macbook pro
EtreCheck version: 2.1.5 (108)
Report generated 1. Januar 2015 23:04:58 MEZ
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:5:12
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750,16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (274.29 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/WDSmartWare
[not loaded] com.wdc.driver.1394HP (1.0.7) [Support]
[not loaded] com.wdc.driver.USBHP (1.0.6) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
Caffeine Programm (/Applications/Caffeine.app)
Dropbox Programm (/Users/[redacted]/.Trash/Dropbox.app)
Google Drive Programm (/Applications/Google Drive.app)
TimehopSync Programm (/Applications/TimehopSync.app)
StatusMenu UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 67 Check version
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101737: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Facebook Cleaner [Installed]
Exposer [Installed]
Duplicate Tab Button [Installed]
ClickToFlash [Installed]
1Password [Installed]
AdBlock [Installed]
Awesome Screenshot [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Perian [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
6% WindowServer
2% Timehop Sync
1% AppleSpell
0% mds
0% Google Drive
Top Processes by Memory: ℹ️
159 MB Finder
129 MB Safari
125 MB ocspd
99 MB Google Drive
90 MB com.apple.WebKit.Plugin.64
Virtual Memory Information: ℹ️
134 MB Free RAM
1.64 GB Active RAM
1.53 GB Inactive RAM
971 MB Wired RAM
9.36 GB Page-ins
6 MB Page-outs
Diagnostics Information: ℹ️
Jan 1, 2015, 11:01:15 PM Self test - passed -
Macbook Pro Running Slow (2yrs old)
My macbook pro has been running slow for several months. I thought maybe it was because my 12yr old created a second user account, but I think I deleted it and I'm still having issues.
I downloaded a report from Etrequick and here is what it said:
Problem description:
Macbook pro running slow
EtreCheck version: 2.0.5 (90)
Report generated October 18, 2014 at 9:47:34 AM HST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.9.4 (13E28) - Uptime: 56 days 1:30:3
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (321.39 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.4.2.18903 Support
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User Internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
Safari Extensions: ℹ️
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
16% mds_stores
2% WindowServer
0% CalendarAgent
0% com.culturedcode.thingsreminders
0% AppleSpell
Top Processes by Memory: ℹ️
146 MB Mail
99 MB Safari
79 MB mds_stores
52 MB Finder
52 MB installd
Virtual Memory Information: ℹ️
49 MB Free RAM
822 MB Active RAM
785 MB Inactive RAM
786 MB Wired RAM
61.22 GB Page-ins
2.10 GB Page-outsFirst, the worst way to try to fix a malfunctioning system is to upgrade the OS. Doing that will usually make the problem worse.
When you have the problem, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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