My macbook pro is slow and the colorwheel turns a lot.  Is there an antivirus software out there recommended by the apple community?

my macbook pro is slow and the colorwheel turns a lot.  Is there an antivirus software out there recommended by the apple community?

Problem description:
MacBook Pro is running slowly and shows me the color wheel all the time.
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 2:07:06 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless:  en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 448
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: one day 2:51:19
Disk Information: ℹ️
    ST9500325ASG disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        Macintosh HD (disk1) / : 498.88 GB (362.93 GB free)
            Encrypted AES-XTS Unlocked Converting
            Core Storage: disk0s2 499.25 GB Online
    MATSHITADVD-R   UJ-8A8 
USB Information: ℹ️
    Apple Computer, Inc. IR Receiver
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [failed]    com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
    Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
    Flash Player  [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
        25%    WindowServer
         4%    hidd
         1%    Dock
         0%    systemstatsd
         0%    AppleIDAuthAgent
Top Processes by Memory: ℹ️
    86 MB    Finder
    77 MB    WindowServer
    73 MB    ocspd
    47 MB    mds_stores
    43 MB    CalendarAgent
Virtual Memory Information: ℹ️
    1.06 GB    Free RAM
    1.57 GB    Active RAM
    568 MB    Inactive RAM
    1.09 GB    Wired RAM
    1.46 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 25, 2015, 11:13:52 AM    Self test - passed
    Mar 24, 2015, 07:05:57 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-03-24-190557_[r edacted].cpu_resource.diag [Click for details]

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    Hi guy hope somebody can help me with this, my MacBook Pro runs slow lately and sometimes it freezes. This is my EtreCheck
    Thanks
    EtreCheck version: 1.9.15 (52)
    Report generated October 25, 2014 at 12:56:58 PM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
      DELL E177FP 1280 x 1024 @ 60 Hz
    System Software: ?
      OS X 10.10 (14A389) - Uptime: 4 days 13:16:54
    Disk Information: ?
      Hitachi HTS545032B9A302 disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      disk0s2 (disk0s2) <not mounted>: 319.21 GB
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
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      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
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      [failed] com.apple.icloud.findmydeviced.plist
      [failed] com.apple.nehelper.plist
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      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
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      iSightAudio: Version: 7.7.3 - SDK 10.10
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    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    Audio Plug-ins:
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              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    Startup Items:
              FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 1 day 1:28:0
    Disk Information:
              TOSHIBA MK5059GSXP disk0 : (500,11 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 499,25 GB (54,63 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              JMicron USB to ATA/ATAPI bridge 500,11 GB
                        EFI (disk2s1) <not mounted>: 209,7 MB
                        Filmes (disk2s2) /Volumes/Filmes: 499,76 GB (330,53 GB free)
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. iPhone
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              de.novamedia.driver.NMSmartplugSCSIDevice          (1.0.1)
              com.Cycling74.driver.Soundflower          (1.5.1)
              com.bresink.driver.BRESINKx86Monitoring          (8.0)
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist
              [loaded] com.microsoft.office.licensing.helper.plist
              [loaded] com.oracle.java.Helper-Tool.plist
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              [failed] com.brother.LOGINserver.plist
              [loaded] com.oracle.java.Java-Updater.plist
              [loaded] de.novamedia.VodafoneDeviceObserver.plist
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              [failed] com.akamai.single-user-client.plist
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              [failed] com.google.GoogleContactSyncAgent.plist
              [loaded] com.macpaw.CleanMyMac.helperTool.plist
              [loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist
              [loaded] com.spotify.webhelper.plist
              [loaded] com.valvesoftware.steamclean.plist
    User Login Items:
              uHD-Agent
              GrowlHelperApp
              Alfred
              uTorrent
              Dropbox
              iShutdown
              HyperDock Helper
              Assistente de gestor de conteúdo
    3rd Party Preference Panes:
              Akamai NetSession Preferences
              Fan Control
              Flash Player
              Flip4Mac WMV
              Growl
              HyperDock
              Java
    Internet Plug-ins::
              DirectorShockwave: Version: 11.5.9r620
              o1dbrowserplugin: Version: 4.9.1.16010
              Unity Web Player: Version: UnityPlayer version 3.4.2f3 - SDK 10.5
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.3.8.1
              RealPlayer Plugin: Version: Unknown
              Silverlight: Version: 5.1.20913.0 - SDK 10.6
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
              Flash Player: Version: 11.9.900.170 - SDK 10.6
              QuickTime Plugin: Version: 7.7.3
              googletalkbrowserplugin: Version: 4.9.1.16010
              npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6
              JavaAppletPlugin: Version: Java 7 Update 45
    Bad Fonts:
              None
    Old applications:
              Content Manager Assistant:          Version: 1.10.4086.78 - SDK 10.5
                        /Users/duarte_cunharosa/Applications/CMA.app
              Content Manager Assistant:          Version: 1.10.4086.78 - SDK 10.5
                        /Applications/CMA.app
              FacebookVideoCalling:          Version: 1.2.0.157 - SDK 10.5
                        /Users/duarte_cunharosa/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
              Microsoft Alerts Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Alerts Daemon.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              Microsoft Chart Converter:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Chart Converter.app
              Microsoft Clip Gallery:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Clip Gallery.app
              Microsoft Database Daemon:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app
              Microsoft Database Utility:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Database Utility.app
              Microsoft Document Connection:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Document Connection.app
              Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Error Reporting.app
              Microsoft Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Excel.app
              Microsoft Graph:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Graph.app
              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Outlook:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              Miro Video Converter:          Version: 2.6 - SDK 10.0
                        /Applications/Miro Video Converter.app
              My Day:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
              Open XML for Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
              Plants vs:          Version: 1.0.40 - SDK 10.5
                        /Applications/Plants vs. Zombies.app
              RipIt:          Version: 1.6.2 - SDK 10.5
                        /Applications/RipIt.app
              SLLauncher:          Version: 1.0 - SDK 10.5
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Solver:          Version: 1.0 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              SyncServicesAgent:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
              UPlayBrowser:          Version: 1.0.1.23853 - SDK 10.5
                        /Library/Application Support/Ubisoft/Assassin's Creed Brotherhood/UPlayBrowser.app
    Time Machine:
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 464.96 GB Disk used: 414.09 GB
              Destinations:
                        Time Machine [Local] (Last used)
                        Total size: 698.32 GB
                        Total number of backups: 3
                        Oldest backup: 2013-12-20 18:10:54 +0000
                        Last backup: 2013-12-22 19:52:17 +0000
                        Size of backup disk: Too small
                                  Backup size 698.32 GB < (Disk used 414.09 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   9%          Transmission
                   4%          Dropbox
                   2%          WindowServer
                   2%          Dock
                   1%          Google Chrome
    Top Processes by Memory:
              123 MB          Google Chrome
              119 MB          iTunes
              102 MB          Dropbox
              87 MB          Google Chrome Helper
              66 MB          Finder
    Virtual Memory Statistics:
              148 MB          Free RAM
              995 MB          Active RAM
              859 MB          Inactive RAM
              1.03 GB          Wired RAM
              7.80 GB          Page-ins
              4.84 GB          Page-outs

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    The commands will line-wrap or scroll in your browser, but each one is really just a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it.
    If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. Step 1 should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
    Launch the Terminal application in any of the following ways: 
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.) 
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens. 
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid. 
    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign. 
    Step 1 
    Triple-click anywhere in the line of text below on this page to select it:
    PB=/usr/libexec/PlistBuddy; PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; PC () { o=$(grep [^[:blank:]] "$2"); PR "$1"; }; PF () { o=$($PB -c Print "$2" | awk -F'= ' \/$3'/{print $2}'); PR "$1"; }; PN () { [[ $o -eq 0 ]] || printf "\n%s: %s\n" "$1" $o; }; { system_profiler SPSoftwareDataType | sed '8!d;s/^ *//'; o=$(system_profiler SPDiagnosticsDataType | sed '5,6!d'); fgrep -q P <<< "$o" && o=; PR "POST"; o=$(( $(vm_stat | awk '/Pageo/{sub("\\.",""); print $2}')/256 )); [[ $o -gt 1024 ]] && printf "\nPageouts: %s MiB\n" $o; o=$(kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1); PR "Loaded extrinsic kernel extensions"; o=$(launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'); PR "Loaded extrinsic user agents"; o=$(launchctl getenv DYLD_INSERT_LIBRARIES); PR "Inserted libraries"; PC "cron configuration" /e*/cron*; o=$(crontab -l | grep [^[:blank:]]); PR "User cron tasks"; PC "Global launchd configuration" /e*/lau*; PC "Per-user launchd configuration" ~/.lau*; PF "Global login items" /L*/P*/loginw* Path; PF "Per-user login items" L*/P*/*loginit* Name; PF "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed 's/\..*$//;s/-[1-9]$//'; o=$(find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l); PN "Restricted user files"; cd; o=$(find -L /S*/L*/E* {,/}L*/{A*d,Compon,Ex,In,Keyb,Mail/Bu,P*P,Qu,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB -c 'Print :CFBundleIdentifier' "$d/Info.plist") || ID=; ID=${ID:-No bundle ID}; egrep -qv "^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|JMicron|microsoft\.MDI|print|SoftRAID" <<< $ID && printf '%s\n\t(%s)\n' "${d%/Contents}" "$ID"; done); PR "Extrinsic loadable bundles"; o=$(find /u*/{,*/}lib -type f -exec sh -c 'file -b "$1" | grep -qw shared && ! codesign -v "$1"' {} {} \; -print); PR "Unsigned shared libraries"; o=$(system_profiler SPFontsDataType | egrep "Valid: N|Duplicate: Y" | wc -l); PN "Font problems"; for d in {,/}L*/{La,Priv,Sta}*; do o=$(ls -A "$d"); PR "$d"; done; } 2> /dev/null | pbcopy; echo $'\nStep 1 done'
    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
    The command may take up to a few minutes to run, depending on how many files you have and the speed of the computer. Wait for the line "Step 1 done" to appear below what you entered. The output of the command will beautomatically copied to the Clipboard. All you have to do is paste into a reply to this message by pressing command-Vagain. Please don't copy anything from the Terminal window. No typing is involved in this step.
    Step 2 
    Remember that you must be logged in as an administrator for this step. Do as in Step 1 with this line:
    PR () { [[ "$o" ]] && printf '\n%s:\n\n%s\n' "$1" "$o"; }; { o=$(sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'); PR "Loaded extrinsic daemons"; o=$(sudo defaults read com.apple.loginwindow LoginHook); PR "Login hook"; o=$(sudo crontab -l | grep [^[:blank:]]); PR "Root cron tasks"; o=$(syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|pagin|timed? ?o' | tail -n25 | awk '/:/{$4=""; print}'); PR "Log check"; } 2>&- | pbcopy; echo $'\nStep 2 done'
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    You can then quit Terminal. Please note:
    ☞ Steps 1 and 2 are all copy-and-paste — type only your login password when prompted.
    ☞ When you type your password, you won't see what you're typing.
    ☞ If you don’t have a password, set one before taking Step 2. If that’s not possible, skip the step.
    ☞ Step 2 might not produce any output, in which case the Clipboard will be empty. Step 1 will always produce something.
    ☞ The commands don't change anything, and merely running them will do neither good nor harm.
    ☞ Remember to post the output. It's already in the Clipboard. You don't have to copy it. Just paste into a reply    
    ☞ If any personal information, such as your name or email address, appears in the output of either command, anonymize it before posting. Usually that won't be necessary.
    ☞ Don't post the contents of the Terminal window.
    ☞ Don't paste the output of Step 1 into the Terminal window. Paste it into a reply.

  • Why is my macbook pro running slow and I can also hear the fan running continuously

    My macbook pro started running slow last night.  I turned it off and waited til this morning to turn it on again.  It is still running really slow when I browse through my dock or apps and everything takes forever to open, my fan is also running pretty loud, I could not hear it running until last night. Can anyone help me out?

    Okay so I followed those steps, what exactly does this mean?
    Last login: Fri Jun 29 22:11:31 on console
    bobbo-MacBook-Pro:~ bobbo$ kextstat -kl | awk '!/com\.apple/ {print $6 $7}'
    bobbo-MacBook-Pro:~ bobbo$ sudo launchctl list | sed 1d | awk '!/0x|com\.apple/ {print $3}'
    WARNING: Improper use of the sudo command could lead to data loss
    or the deletion of important system files. Please double-check your
    typing when using sudo. Type "man sudo" for more information.
    To proceed, enter your password, or type Ctrl-C to abort.
    Password:
    Sorry, try again.
    Password:
    Sorry, try again.
    Password:
    org.x.privileged_startx
    org.postfix.master
    org.ntp.ntpd
    org.cups.cupsd
    edu.mit.Kerberos.krb5kdc
    edu.mit.Kerberos.kadmind
    com.vix.cron
    bobbo-MacBook-Pro:~ bobbo$
    Bobbo-MacBook-Pro:~ bobbo$ launchctl list | sed 1d | awk '!/0x|com\.apple/ {print $3}'
    com.readytapgo.MorningsHelper
    org.x.startx
    org.openbsd.ssh-agent
    edu.mit.Kerberos.KerberosAgent
    com.facebook.videochat.bobbo.updater
    edu.mit.Kerberos.CCacheServer
    bobbo-MacBook-Pro:~ bobbo$ ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta} * L*/Fonts 2> /dev/null
    /Library/Components:
    /Library/Extensions:
    /Library/Frameworks:
    NyxAudioAnalysis.framework
    PluginManager.framework
    iLifeFaceRecognition.framework
    iLifeKit.framework
    iLifePageLayout.framework
    iLifeSQLAccess.framework
    iLifeSlideshow.framework
    iTunesLibrary.framework
    /Library/Input Methods:
    /Library/Internet Plug-Ins:
    Flash Player.plugin
    JavaAppletPlugin.plugin
    Quartz Composer.webplugin
    QuickTime Plugin.plugin
    flashplayer.xpt
    iPhotoPhotocast.plugin
    nsIQTScriptablePlugin.xpt
    /Library/Keyboard Layouts:
    /Library/LaunchAgents:
    /Library/LaunchDaemons:
    /Library/PreferencePanes:
    Flash Player.prefPane
    Perian.prefPane
    /Library/PrivilegedHelperTools:
    /Library/QuickLook:
    iWork.qlgenerator
    /Library/QuickTime:
    AC3MovieImport.component
    AppleIntermediateCodec.component
    AppleMPEG2Codec.component
    Perian.component
    /Library/Spotlight:
    AppleWorks.mdimporter
    Microsoft Office.mdimporter
    iWork.mdimporter
    /Library/StartupItems:
    /etc/mach_init.d:
    dashboardadvisoryd.plist
    /etc/mach_init_per_login_session.d:
    /etc/mach_init_per_user.d:
    Library/Address Book Plug-Ins:
    SkypeABDialer.bundle
    SkypeABSMS.bundle
    Library/Fonts:
    Library/Input Methods:
    .localized
    Library/Internet Plug-Ins:
    .DS_Store
    Library/Keyboard Layouts:
    Library/LaunchAgents:
    com.apple.FTMonitor.plist
    com.apple.FolderActions.enabled.plist
    com.apple.FolderActions.folders.plist
    com.apple.imagent.plist
    com.apple.marcoagent.plist
    com.facebook.videochat.brandanburgess.plist
    Library/PreferencePanes:
    Bobbo-MacBook-Pro:~ bobbo$ osascript -e 'tell application "System Events" to get the name of every login item'
    iTunesHelper
    Bobbo-MacBook-Pro:~ bobbo$

  • My macbook pro is slow and gets the loading wheel often - Tried everything, been recommended to start using time machine

    Hey, my macbook pro started going slow out of nowhere and gets the loading wheel often, I can't close it without the charger attached otherwise it heats up real bad. I've been told to get a hard drive and back up everything through time machine and then reinstall it but wouldn't that just carry over whatever problem I'm having. I've tried everything that I've found on here like going into disk utility and repairing anything broken, I checked my memory and all that and it was good but I deleted anything unnecessary and put all my music and movies onto an external hard drive.

    If you don't already have backups, and you have any data that you want to keep, shut down the computer immediately and don't turn it on again until you have at least one external hard drive to use for backing up. Then see below.
    Mac Basics: Time Machine backs up your Mac

  • My Macbook Pro feels slow and the hard drive is making a faint rattling noise.

    I'm seriously considering taking it back to the Apple Store. I've had it for just over 4 months.
    The hard drive is a lot louder than it used to be and rattles faintly.
    I used to be able to open various large applications like Photoshop, Dreamweaver and Fireworks for web design all at once, and each application worked fine transferring different files from one to the other.
    I'm really disappointed that after 4 months my MacBook Pro feels like an ordinary laptop. It's embarrassing to think I paid £1000 for something that will decrease in performance ability over such a short period of time.
    I repair disk permissions, have 15% + free space on my hard drive, empty the recycle bin, pretty much everything that should help un-clog the system.
    I have also use compressed air to blow dust out of the fans and around the insides of my MacBook Pro. (No I have not damaged anything, the noise is roughly the same as it was BEFORE I took the MacBook apart), and still no luck.
    Any help, suggestions or even sharing a similar experience would be appreciated!
    Thanks!

    I woulg take it back to the store, the HD could have issues, it might be loose, I hope they don't void your warranty because you opened it

  • MacBook Pro is slow and I have rainbow wheels all the time.

    Using Macbook Pro 17in with Snow Leopard. It is behaving like my old pc used to.

    Start with this comprehensive troubleshooting article:
    https://discussions.apple.com/docs/DOC-3521
    Usually the HDD is the primary area that will have an adverse affect  on performance.
    Ciao.

  • Macbook pro runs slow and itunes wont open

    My macbook pro froze and went to a black screen while I was using quicktime so I forced shut down and rebooted and now it runs really slow and itunes and quicktime wont open.  I am completely updated

    Your MBP should be able to accept 6 GB RAM.  I suggect that you install the maximum.  Yosemite should run more efficiently as a result.
    I note that you have Novatel and Sierra wireless installed.  If you do not need one, delete it.
    Ciao.

  • Macbook Pro running slow and freezing...please help?

    Hi there everyone. I have a Macbook Pro that's a few years old and it started to experience some slowdown and freezing recently, which was even worse after installing Yosemite. It's mostly running slow on Safari but it seems that programs are freezing and taking way longer to open and close too. I'm not all that familiar with diagnosing these sorts of issues on Macs and was hopeful that someone could take a look at this for me? This is the EtreCheck report, and any help would be much appreciated! Thanks guys.
    EtreCheck version: 2.2 (132)
    Report generated 5/2/15, 9:44 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.2 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 263 - SN = D86205303ASDGDLA2
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1440 x 900
        AMD Radeon HD 6750M - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 4 days 13:53:47
    Disk Information: ℹ️
        ST9500325ASG disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (238.32 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 499.25 GB Online
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
        /etc/hosts - Count: 16
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [running]    com.wyse.PocketCloud.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.amazon.music.plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.nchsoftware.expressinvoice.agent.plist [Click for support]
        [running]    com.spotify.webhelper.plist [Click for support]
    User Login Items: ℹ️
        None
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        LogMeIn: Version: 1.0.961 - SDK 10.7 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        LogMeInSafari32: Version: 1.0.961 - SDK 10.7 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Audio Plug-ins: ℹ️
        DVCPROHDAudio: Version: 1.3.2
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Growl  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 260.55 GB
        Destinations:
            Untitled UDF Volume [Local]
            Total size: 0 B
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Too small
                Backup size 0 B < (Disk used 260.55 GB X 3)
    Top Processes by CPU: ℹ️
            23%    WindowServer
             7%    com.apple.WebKit.WebContent(2)
             6%    Safari
             1%    hidd
             1%    com.apple.WebKit.Networking
    Top Processes by Memory: ℹ️
        512 MB    kernel_task
        438 MB    com.apple.WebKit.WebContent(2)
        242 MB    softwareupdated
        188 MB    mdworker(9)
        127 MB    Safari
    Virtual Memory Information: ℹ️
        285 MB    Free RAM
        3.71 GB    Used RAM
        32 MB    Swap Used

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.
    When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

  • Late 2011 MacBook Pro 15 - Slow and Freezes

    Good Morning.
    This is MBP is running slowly and freezes, particularly if watching video, but is sluggish even opening applications from finder.
    The MBP was taken to a apple service provider with the complaint of very sluggish and a strange graphic issue (The graphics were garbled at times - there is a known issue with logic boards.) a picture of the graphics was provided.
    The service provider stated that the HDD drive failed the SMART test but graphics passed his test. When questioned if he was comfortable that nothing was wrong with graphics based on picture he stated that he advised I take it to the apple store. Which I did. There the MBP passed both the graphics and HDD test. based on the photograph the no less than 3 geniuses agreed the logic board was bad, though it wasn't the "typical" failure. The genius bar was given the information about the apple service provider and slowness. All of that was entered into the comments.
    The MBP was sent to apples repair depot where the logic board and magsafe board was replaced. and the MBP was returned with assurances that all was well.
    Though the graphics issue has not reoccurred the speed is not any better and may be worse. (in excess of a minute fifteen boot, noticeable delay opening browsers or menus).
    Additonal information:
    When provided to the apple service provider (and presumably the apple store) the computer contained the original 4gb ram. and had never been opened. The ram showing on this report is crucial, contains the mac logo and was installed because the service provider said 4gb was low, so when the computer returned and was still slow it was tried - it seems to have made no difference).
    The HDD failed to secure erase the freespace on HDD 3 times prior to repair with the message "could not create temp file" after running overnight.
    I've reset PRAM and SMC and run trough various "why is my mac slow" guides to no avail.
    The anti virus was also added post repair to look for any thing malicious.
    Help please.
    EtreCheck version: 2.2 (132)
    Report generated 4/27/15, 10:28 AM
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2011) (Technical Specifications)
        MacBook Pro - model: MacBookPro8,2
        1 2.4 GHz Intel Core i7 CPU: 4-core
        16 GB RAM Upgradeable
            BANK 0/DIMM0
                8 GB DDR3 1333 MHz ok
            BANK 1/DIMM0
                8 GB DDR3 1333 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery: Health = Normal - Cycle count = 307 - SN = D862172005ZDGDMB3
    Video Information: ℹ️
        Intel HD Graphics 3000
            Color LCD 1440 x 900
        AMD Radeon HD 6770M - VRAM: 1024 MB
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 0:23:32
    Disk Information: ℹ️
        APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 749.30 GB (610.87 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    Launch Agents: ℹ️
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        CouponPrinter-FireFox_v2: Version: Version 1.1.9 - SDK 10.5 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.1.10329.0 [Click for support]
        DirectorShockwave: Version: 11.6.5r635 [Click for support]
        JavaAppletPlugin: Version: Unknown Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 749.30 GB Disk used: 138.43 GB
        Destinations:
            Data [Network]
            Total size: 2.00 TB
            Total number of backups: 30
            Oldest backup: 2015-03-12 17:13:32 +0000
            Last backup: 2015-04-27 11:14:11 +0000
            Size of backup disk: Adequate
                Backup size 2.00 TB > (Disk used 138.43 GB X 3)
    Top Processes by CPU: ℹ️
             6%    WindowServer
             1%    fontd
             0%    SophosUIServer
             0%    taskgated
             0%    InterCheck
    Top Processes by Memory: ℹ️
        819 MB    com.apple.WebKit.WebContent(7)
        785 MB    kernel_task
        180 MB    SophosScanD
        164 MB    InterCheck
        147 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        11.00 GB    Free RAM
        5.19 GB    Used RAM
        0 B    Swap Used
    Diagnostics Information: ℹ️
        Apr 27, 2015, 10:02:50 AM    Self test - passed
        Apr 26, 2015, 08:15:18 AM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-081518_[redacted].cpu_resour ce.diag [Click for details]

    "This is not a retina 15" - though I just turned off the graphics switching to see if that made any difference."
    That recall is not just for the Retina model:
    From:
    https://www.apple.com/support/macbookpro-videoissues/
    Affected Models
    MacBook Pro (15-inch Early 2011)
    MacBook Pro (15-inch, Late 2011)
    I'm aware of that recall it is the "known problem" I mentioned in the original post, however the linked story RE: Yosemite referenced retina MacBook Pros
    There is an issue in retina MBPs and Yosemite:
    http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/
    "Regardless of symptoms, the issue has been traced to switching to the discrete GPU from the integrated GPU.
    Read more: http://www.macnn.com/articles/14/11/04/several.support.threads.discussing.issue. related.to.gpu.switching/#ixzz3YWcK80s9"
    So I was not sure if this was discussing a separate issue, that is why I mentioned it was not a Retina.
    "Does "disk warrior" report anything that the apple store test would not?"
    The Apple Store would run the Apple System Diagnostic (ASD).
    Re:
    http://www.dannydullin.com/apple-service-diagnostic-asd-reference-list/
    The trick when you take it to the Apple Store is to make your computer repeat the failure that you see. It actually would be a good idea to get it to fail just before your appointment. Don't shut it down just take it to them frozen.
    Then you can hand the genius the MBP and say, "This is what happens."
    Actually a suggestion of another senior member around here. I'd credit her if I could remember who it was.
    They ran two test one was a video test and the other was a hard drive test "quick apple store" that said it "randomly checked disk" or something close to that.
    I can only hope to get it to fail right before going. - only real problem is that considering the apple disclaimer about their responsibility for your data, there is absolutely no way they are getting it with our data on it. But if I can get it to fail I'll let them see it before wiping it... I mean the sluggishness is obvious so at least they can see that.
    I do appreciate the ideas. There were a number of people there when I dropped it off the first time, one of them was on her third logic board. Another on the second. 

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