My Macbook Pro is still under limited warranty. Is it possible to upgrade my pro to retina display by going in to the store?
My Macbook Pro is still under limited warranty. Is it possible to upgrade my pro to retina display by going in to the store?
You can only exchange or upgrade your macbook pro for a retina macbook if you are within the 14 days purchase time frame. After the 14th day, you are no longer eligible for an exchange or any upgrade but only for free repairs.
Limited warranty doesn’t mean you would be eligible for an exchange or an upgrade, but its a time period in which your existing macbook hardware and software issues are rectified free of cost.
Hope this helps.....
Similar Messages
-
Is the new macbook pro with retina display available now in apple retail stores?
Is the new macbook pro with retina display available now in apple retail stores? im going to miami tomorrow and staying there till the 27 of june and I want to buy one but dont know were...
DUPLICATE POST
-
Why is the australian MacBook pro with retina display far more expensive then the American one when the Australian dollar is much stronger
this is a user response forum, i'm not sure what you think we will know. Apple doesn't reply here. you would probably have to contact the main Apple HQ in Australia to have a chance to get any kind of answer.
previous thread on this: https://discussions.apple.com/message/15987962#15987962 -
Is been awhile since I have order the macbook pro with retina display from singapore apple online store and there has been no update recently and no indication that when I will received my MBP.... Can someone tell me when the stock will arrived to Singapore?
No one here would know. There is no one from Apple here.
-
Macbook Pro 2014 Retina display unexpectedly going black
Hello. I have had my 13" Macbook Pro running OS X Version 10.9.5 for a little over a month now and randomly throughout the day, the display will suddenly go black and when I move the mouse, the log-in screen will appear. It has happened while using various apps, so I don't believe it is something app-related. This last time, I was simply tapping the "up" arrow on the keyboard when it happened, so it's not a trackpad gesture either. Has anyone else had this issue while working? Any help/suggestions is appreciated.
Please make a Genius Appointment and take it in for service. It's in warranty, so you should use your warranty.
-
Macbook Pro with Retina Display crash 3 times on the first day
This is my first Mac computer and it's not a cheap one.
I upgraded the spec on the laptop so it took a while for it to ship.
But within the first day, I got three crash already. I google on the issues and it seems like I'm not the only one who having this problem.
From what I read over the web, the crash is related to the graphic card.
Will this issues be resolve any time soon by update?
Should I go exchange for a new one at the apple store? I really don't want to wait another month again.
System Spec:
2.6Ghz i7, 16GB RAM, 512GB SSD.
Crash Log(I didn't keep a record of the first crash):
Interval Since Last Panic Report: 4786 sec
Panics Since Last Report: 1
Anonymous UUID: 37D7521F-4ED9-438F-BBF5-0975E853E597
Tue Jul 17 02:53:11 2012
panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824259b1, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000088, CR3: 0x000000011a4e8062, CR4: 0x00000000001606e0
RAX: 0xffffff7f82425a84, RBX: 0x0000000000000000, RCX: 0x0000000000000080, RDX: 0x0000000000179af4
RSP: 0xffffff81d3c73790, RBP: 0xffffff81d3c737a0, RSI: 0xffffff80244a2600, RDI: 0xffffff8029961000
R8: 0xffffff81d3c7393c, R9: 0x0000000000000000, R10: 0xffffff7f82426e6c, R11: 0xffffff80239c75e8
R12: 0x0000000000000073, R13: 0x0000000000000001, R14: 0xffffff8029961000, R15: 0xffffff802ac2d200
RFL: 0x0000000000010286, RIP: 0xffffff7f824259b1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000000000088, Error code: 0x0000000000000002, Faulting CPU: 0x6
Backtrace (CPU 6), Frame : Return Address
0xffffff81d3c73440 : 0xffffff8000220792
0xffffff81d3c734c0 : 0xffffff80002c4794
0xffffff81d3c73670 : 0xffffff80002da55d
0xffffff81d3c73690 : 0xffffff7f824259b1
0xffffff81d3c737a0 : 0xffffff7f8245c0c3
0xffffff81d3c737d0 : 0xffffff7f82457b0b
0xffffff81d3c73800 : 0xffffff7f82459553
0xffffff81d3c73970 : 0xffffff7f82426730
0xffffff81d3c739a0 : 0xffffff7f82456fb5
0xffffff81d3c739c0 : 0xffffff7f82429e96
0xffffff81d3c73b00 : 0xffffff7f82426ed4
0xffffff81d3c73b60 : 0xffffff800065593e
0xffffff81d3c73b80 : 0xffffff800065621a
0xffffff81d3c73be0 : 0xffffff80006569bb
0xffffff81d3c73d20 : 0xffffff80002a3f08
0xffffff81d3c73e20 : 0xffffff8000223096
0xffffff81d3c73e50 : 0xffffff80002148a9
0xffffff81d3c73eb0 : 0xffffff800021bbd8
0xffffff81d3c73f10 : 0xffffff80002af140
0xffffff81d3c73fb0 : 0xffffff80002dab5e
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f8241d000->0xffffff7f82483fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80869000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f808cd000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80894000
BSD process name corresponding to current thread: Google Chrome He
Mac OS version:
11E2620
Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 1281859947362
last loaded kext at 597053899228: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80794000, size 241664)
last unloaded kext at 266578742983: com.apple.iokit.IOEthernetAVBController 1.0.1b1 (addr 0xffffff7f81929000, size 20480)
loaded kexts:
com.initex.proxifier.macosx.kext 2.0.0b4
org.virtualbox.kext.VBoxNetAdp 4.1.18
org.virtualbox.kext.VBoxNetFlt 4.1.18
org.virtualbox.kext.VBoxUSB 4.1.18
org.virtualbox.kext.VBoxDrv 4.1.18
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleIntelProfile 85.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.69
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AppleHDA 2.2.3f13
com.apple.driver.AppleMikeyDriver 2.2.3f13
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.7f2
com.apple.GeForce 7.2.8
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleMuxControl 3.1.32
com.apple.driver.ApplePolicyControl 3.1.32
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD4000Graphics 7.2.8
com.apple.driver.AppleIntelFramebufferCapri 7.2.8
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.0.4
com.apple.driver.AirPort.Brcm4331 560.7.21
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.0.7
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleUSBEHCI 5.0.7
com.apple.driver.AppleUSBXHCI 1.0.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleProfileTimestampAction 85.2
com.apple.driver.AppleProfileThreadInfoAction 85.2
com.apple.driver.AppleProfileRegisterStateAction 85.2
com.apple.driver.AppleProfileReadCounterAction 85.2
com.apple.driver.AppleProfileKEventAction 85.2
com.apple.driver.AppleProfileCallstackAction 85.2
com.apple.iokit.AppleProfileFamily 85.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.DspFuncLib 2.2.3f13
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.3f13
com.apple.iokit.IOHDAFamily 2.2.3f13
com.apple.driver.AppleGraphicsControl 3.1.32
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.nvidia.nvGK100hal 7.2.8
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.2.8
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2
com.apple.iokit.IOBluetoothFamily 4.0.7f2
com.apple.driver.AppleThunderboltDPInAdapter 1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.0.7
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOUSBFamily 5.0.7
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f28
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x14200000 / 1
Crash 2:
Interval Since Last Panic Report: 5515 sec
Panics Since Last Report: 2
Anonymous UUID: 37D7521F-4ED9-438F-BBF5-0975E853E597
Tue Jul 17 03:06:09 2012
panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff8000533ee8, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x0000000104b1100e, CR3: 0x0000000041ab5041, CR4: 0x00000000001606e0
RAX: 0x00ffffff802d572e, RBX: 0xffffff8000847380, RCX: 0x0000000001510000, RDX: 0xffffff8024dcf438
RSP: 0xffffff81d461be10, RBP: 0xffffff81d461be10, RSI: 0xffffff802701e990, RDI: 0xffffff802340d871
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000109607bc8, R11: 0xffffff80002dad60
R12: 0xffffff802701e990, R13: 0x0000000000000100, R14: 0xffffff81d461bed8, R15: 0xffffff8025c3bcc0
RFL: 0x0000000000010282, RIP: 0xffffff8000533ee8, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x0000000104b1100e, Error code: 0x0000000000000000, Faulting CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff81d461bac0 : 0xffffff8000220792
0xffffff81d461bb40 : 0xffffff80002c4794
0xffffff81d461bcf0 : 0xffffff80002da55d
0xffffff81d461bd10 : 0xffffff8000533ee8
0xffffff81d461be10 : 0xffffff800053bbf8
0xffffff81d461be80 : 0xffffff8000562ddf
0xffffff81d461bf50 : 0xffffff80005cdecb
0xffffff81d461bfb0 : 0xffffff80002daea3
BSD process name corresponding to current thread: VirtualBoxVM
Mac OS version:
11E2620
Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 762734225424
last loaded kext at 268592098055: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80794000, size 241664)
last unloaded kext at 219648485512: com.apple.iokit.IOEthernetAVBController 1.0.1b1 (addr 0xffffff7f81929000, size 20480)
loaded kexts:
com.initex.proxifier.macosx.kext 2.0.0b4
org.virtualbox.kext.VBoxNetAdp 4.1.18
org.virtualbox.kext.VBoxNetFlt 4.1.18
org.virtualbox.kext.VBoxUSB 4.1.18
org.virtualbox.kext.VBoxDrv 4.1.18
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleIntelProfile 85.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.69
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AppleHDA 2.2.3f13
com.apple.driver.AppleMikeyDriver 2.2.3f13
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 7.2.8
com.apple.iokit.IOBluetoothSerialManager 4.0.7f2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.32
com.apple.driver.AppleMuxControl 3.1.32
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelHD4000Graphics 7.2.8
com.apple.driver.AppleIntelFramebufferCapri 7.2.8
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.0.4
com.apple.driver.AirPort.Brcm4331 560.7.21
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.0.7
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 5.0.7
com.apple.driver.AppleUSBXHCI 1.0.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.driver.AppleProfileTimestampAction 85.2
com.apple.driver.AppleProfileThreadInfoAction 85.2
com.apple.driver.AppleProfileRegisterStateAction 85.2
com.apple.driver.AppleProfileReadCounterAction 85.2
com.apple.driver.AppleProfileKEventAction 85.2
com.apple.driver.AppleProfileCallstackAction 85.2
com.apple.iokit.AppleProfileFamily 85.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.DspFuncLib 2.2.3f13
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.3f13
com.apple.iokit.IOHDAFamily 2.2.3f13
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.32
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.nvGK100hal 7.2.8
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.NVDAResman 7.2.8
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2
com.apple.iokit.IOBluetoothFamily 4.0.7f2
com.apple.driver.AppleThunderboltDPInAdapter 1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.0.7
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.0.7
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f28
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM512E, 500.28 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x14200000 / 1I see a mention of Google Chrome and VirtualBox in your log. Stop using those and see if the situation changes? From what we know so far, the problem is a software one (Apple's fault), not a hardware problem. Mountain Lion is supposed to fix the issue, which should be out in about a week. So you could wait til then, upgrade to ML, and see if its still crashing or not.
-
MacBook Pro /w Retina display "Battery Life Cycle"
Can the battery be changed when it reaches the end-of-life on the new MacBook Pro with Retina display? Will Apple replace the battery or the entire computer?
There are multiple sides to the answer to your question.
If the battery goes out while under warranty, Apple will fix it.
If the battery goes out after the warranty, Apple has already announced the price of the replacement. You can also check this page for more details about what is involved with servicing the batteries. For example, this page says if you can take the laptop to an Apple Retail Store you should expect a same day repair.
http://www.apple.com/support/macbookpro/service/battery/
Now the last part of the answer. Remember that the battery cycle life of the built-in batteries is much higher than for removable batteries. That's a big reason they chose to build them in, freeing up space and weight for more battery by eliminating removable-bay hardware. This means, if on the old laptops you used to replace your battery because it would run down, there is a possibility the higher-capacity built-in battery might still hold a decent charge by the time you decide that you want a newer model anyway. Meaning you might not have to replace the battery. -
Apple care protection plan for macbook pro with retina display
hi!!! i recently purchased macbook pro with retina display. Im curious about the apple care protection plan to extend the warranty of my macbook. I would just like to ask if the apple care protection plan includes battery replacement w/in the next 2 yrs?
it is like car insurance. You purchase it hoping to never need it. But thank your lucky stars for having it after the sheet metal goes CRUNCH!
BTW, AC needs to be activated while the base warranty is in effect. This means you can wait till the last month or so and avoid having to plonk all the cash up front. -
All,
I am trying to install Windows 7 Ultimate Edition on my Late 2013 MacBook Pro with Retina Display. I am using the .iso file/USB stick method of installation because I don't have access to my original Windows 7 DVD. I have the top specification model with all of the max upgrades. The problem I am having is when I get to actual installation of the Windows 7 software, it can't find the drivers I need to complete the installation. Any tips or suggestions?I thought about doing what you said above, but unfortunately, I didn't have any spare blank DVD's. However, I was able to sucessfully install Windows & on my Mac. What I did was when I got to the error message, I would cancel the installation and that would return me back to the install now window. At that point, I would take out the flash drive and put it into another USB port. It took a few times, but eventually it recognized the drivers and allowed me to install the software. Remember, once you get past that point, the installation will ask you to choose a drive to install Windows on. Highlight the Boot Camp drive and chose "advanced", and then chose "format" after that. After all of this, it should be smooth sailing.
-
Installing Windows 8 on MacBook Pro with retina display
Hi ,
I recently purchased a MacBook Pro with retina display , I’m new to the “ Mac world “ and intend to purchase and install “ Microsoft windows “ using boot camp assistant , is it better to install “ Windows 7 “ or “ Windows 8 “ ?
Did anyone try Windows 8 on a Mac ? Which one is more reliable and compatible ?
I appreciate any advice ,
Thanks a lot ,
Best regards ,siraj.mac wrote:
intend to purchase and install “ Microsoft windows “ using boot camp assistant , is it better to install “ Windows 7 “ or “ Windows 8 “ ?
Windows 7
Did anyone try Windows 8 on a Mac ? Which one is more reliable and compatible ?
Windows 7
Windows 8 is only beta, but can be run in VirtualBox
Only Windows 7 is supported by Apple in Bootcamp at this time, however you can install Windows 8 Beta into virtual machine software.
http://osxdaily.com/2012/03/03/try-windows-8-consumer-preview-virtualbox/
Windows in BootCamp or Virtual Machine? -
Is OS X Mountain Lion free with the Macbook Pro with Retina Display?
Is OS X Mountain Lion free with the Macbook Pro with Retina Display?
You scroll down the page and hit the appropriate button/link:
-
hi just wondering, i live in ireland but i am planning to buy a macbook pro with retina display in america, will applecare purchased in ireland still cover the macbook from america, thank you
Yes. Apple care is associated with the serial number, and stays with the machine even if you where to sell the machine before the Apple care expires.
-
i just brought Macbook pro(without retina display) on 15 june 2013 and when i switched it on the battery was 72 % charged and now the battery is charged to 62%, i used the charger that came with it and kept it for 6-7 hours on charging but it is not charged to 100% but why? also the green light is always on when i plug the charger with my mac book pro.Please tell me the meaning of Green light on power cord lid (mac book pro not charging or charging?) and also the other light if there like amber or any other colour.
Hello Shailendras33,
Congratulations on your new MacBook Pro! Thank you for providing all the information about what is going on with the charging issue.
Firstly, I found some information on page 11 of the MacBook Pro User Guide about what each color of the LED means on the Power Adapter:
When you first connect your power adapter to your MacBook Pro, an indicator light on the
MagSafe connector starts to glow. An amber light indicates the battery is charging. A green light indicates that the battery is fully charged.
You can find the MacBook Pro User Guide here (this is not for the latest MacBook Pro, but the information about the MagSafe adapter is true for the newest model):
MacBook Pro User Guide
http://manuals.info.apple.com/en_US/macbook_pro_15inch_late_2011.pdf
It sounds like you are not getting the amber light indicating your computer is charging, and you are noticing that the battery level is depleting. I recommend resetting your System Management Controller when something like this is occurring:
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
You can find the full article here:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
It's driving me crazy; I have a firewire, but it isn't compatible with the ports on the new macbook pro with retina display.
Thanks for your help!hanskra wrote:
I wish to know from Apple,
These are user-to-user forums where everyday folk post "technical" questions and offer answers to each other voluntarily. No one here works for Apple nor does Apple get involved in responding.
You can either contact Apple Care since you are still under warranty or click on the "Contact Us" link at the bottom of this website. -
I have a MacBook Pro 15" 2007 which sometimes goes berserk writing the letter 'h' in a word processor. It stops when I hit the delete key for a while. Also can't use the letter 'h' in a word processor. The computer makes a fast tapping sound when not in a doc, in any application or in the finder or when a application is running. Sometimes when this is happening I cannot control the cursor. I have to hit the 'delete' key to proceed. Does anyone know anything of this?
You are still under warranty. Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty.
#1 - You have 14 days from the date of purchase to return your computer with no questions asked.
#2 - You have 90 days of FREE phone tech support.
#3 - You have the standard one year Apple warranty.
#4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years. You can obtain AppleCare anytime up to the first year of the purchase of your computer.
Take FULL advantage of your warranty. Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.
Maybe you are looking for
-
Is it possible to get a copy of all purchased music from itunes?
Hi, My copy of itunes reinstalled itself, so all of my purchased music is now only in the music file. From multiple imports, there are two, three or four copies of most songs in the itunes music library, except for the purchased music, which is only
-
Web certificates are unrecognized. Web pages do not display correctly.
Web certificates are unrecognized. Web pages do not display correctly. Web pages post as mostly text but links do not work. for example youtube.com Upload Change Creator Studio Add account Sign out Search What to Watch My Subscriptions Music What
-
The issue is with the deduction WTu2019s not accumulating to the TCRT table.
Hi Gurus, I am working on Canadian Payroll.There are two deduction wage types which are not accumulating to TCRT table.I checked the processing class 70 for both the wage types and found the specification as "T-Cumulation according to table T54C3" an
-
Do u know how to put dvd or video music
I'm not sure how to use this function, i try to download the music video but itunes won't let me snyc into my ipod. do u know what should i do or software do i need to use the video function.
-
Create a desktop note like when a contact signs in msn messanger
hello there i need some help is there any way to create something like a note on the desktop containg some text like the one that msn messanger creates when a contact signs in or norton antivirus when waiting for confiramtion to scan an item if not i