My Macbook Pro is still under limited warranty. Is it possible to upgrade my pro to retina display by going in to the store?

My Macbook Pro is still under limited warranty. Is it possible to upgrade my pro to retina display by going in to the store?

You can only exchange or upgrade your macbook pro for a retina macbook if you are within the 14 days purchase time frame. After the 14th day, you are no longer eligible for an exchange or any upgrade but only for free repairs.
Limited warranty doesn’t mean you would be eligible for an exchange or an upgrade, but its a time period in which your existing macbook hardware and software issues are rectified free of cost.
Hope this helps.....

Similar Messages

  • Is the new macbook pro with retina display available now in apple retail stores?

    Is the new macbook pro with retina display available now in apple retail stores? im going to miami tomorrow and staying there till the 27 of june and I want to buy one but dont know were...

    DUPLICATE POST

  • Why is the australian MacBook pro with retina display far more expensive then the American one when the Australian dollar is much stronger

    Why is the australian MacBook pro with retina display far more expensive then the American one when the Australian dollar is much stronger

    this is a user response forum, i'm not sure what you think we will know. Apple doesn't reply here. you would probably have to contact the main Apple HQ in Australia to have a chance to get any kind of answer.
    previous thread on this: https://discussions.apple.com/message/15987962#15987962

  • When can I expect to received macbook pro with retina display that I purchase from apple store?

    Is been awhile since I have order the macbook pro with retina display from singapore apple online store and there has been no update recently and no indication that when I will received my MBP.... Can someone tell me when the stock will arrived to Singapore?

    No one here would know. There is no one from Apple here.

  • Macbook Pro 2014 Retina display unexpectedly going black

    Hello. I have had my 13" Macbook Pro running OS X Version 10.9.5 for a little over a month now and randomly throughout the day, the display will suddenly go black and when I move the mouse, the log-in screen will appear. It has happened while using various apps, so I don't believe it is something app-related. This last time, I was simply tapping the "up" arrow on the keyboard when it happened, so it's not a trackpad gesture either. Has anyone else had this issue while working? Any help/suggestions is appreciated.

    Please make a Genius Appointment and take it in for service. It's in warranty, so you should use your warranty.

  • Macbook Pro with Retina Display crash 3 times on the first day

    This is my first Mac computer and it's not a cheap one.
    I upgraded the spec on the laptop so it took a while for it to ship.
    But within the first day, I got three crash already. I google on the issues and it seems like I'm not the only one who having this problem.
    From what I read over the web, the crash is related to the graphic card.
    Will this issues be resolve any time soon by update?
    Should I go exchange for a new one at the apple store? I really don't want to wait another month again.
    System Spec:
    2.6Ghz i7, 16GB RAM, 512GB SSD.
    Crash Log(I didn't keep a record of the first crash):
    Interval Since Last Panic Report:  4786 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    37D7521F-4ED9-438F-BBF5-0975E853E597
    Tue Jul 17 02:53:11 2012
    panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824259b1, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000088, CR3: 0x000000011a4e8062, CR4: 0x00000000001606e0
    RAX: 0xffffff7f82425a84, RBX: 0x0000000000000000, RCX: 0x0000000000000080, RDX: 0x0000000000179af4
    RSP: 0xffffff81d3c73790, RBP: 0xffffff81d3c737a0, RSI: 0xffffff80244a2600, RDI: 0xffffff8029961000
    R8:  0xffffff81d3c7393c, R9:  0x0000000000000000, R10: 0xffffff7f82426e6c, R11: 0xffffff80239c75e8
    R12: 0x0000000000000073, R13: 0x0000000000000001, R14: 0xffffff8029961000, R15: 0xffffff802ac2d200
    RFL: 0x0000000000010286, RIP: 0xffffff7f824259b1, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000000000000088, Error code: 0x0000000000000002, Faulting CPU: 0x6
    Backtrace (CPU 6), Frame : Return Address
    0xffffff81d3c73440 : 0xffffff8000220792
    0xffffff81d3c734c0 : 0xffffff80002c4794
    0xffffff81d3c73670 : 0xffffff80002da55d
    0xffffff81d3c73690 : 0xffffff7f824259b1
    0xffffff81d3c737a0 : 0xffffff7f8245c0c3
    0xffffff81d3c737d0 : 0xffffff7f82457b0b
    0xffffff81d3c73800 : 0xffffff7f82459553
    0xffffff81d3c73970 : 0xffffff7f82426730
    0xffffff81d3c739a0 : 0xffffff7f82456fb5
    0xffffff81d3c739c0 : 0xffffff7f82429e96
    0xffffff81d3c73b00 : 0xffffff7f82426ed4
    0xffffff81d3c73b60 : 0xffffff800065593e
    0xffffff81d3c73b80 : 0xffffff800065621a
    0xffffff81d3c73be0 : 0xffffff80006569bb
    0xffffff81d3c73d20 : 0xffffff80002a3f08
    0xffffff81d3c73e20 : 0xffffff8000223096
    0xffffff81d3c73e50 : 0xffffff80002148a9
    0xffffff81d3c73eb0 : 0xffffff800021bbd8
    0xffffff81d3c73f10 : 0xffffff80002af140
    0xffffff81d3c73fb0 : 0xffffff80002dab5e
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHD4000Graphics(7.2.8)[6B02D782-A79F-399C-81FD-353EBF F2AB81]@0xffffff7f8241d000->0xffffff7f82483fff
                dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff 7f80869000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xff ffff7f808cd000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0 xffffff7f80894000
    BSD process name corresponding to current thread: Google Chrome He
    Mac OS version:
    11E2620
    Kernel version:
    Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
    Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 1281859947362
    last loaded kext at 597053899228: com.apple.filesystems.smbfs          1.7.2 (addr 0xffffff7f80794000, size 241664)
    last unloaded kext at 266578742983: com.apple.iokit.IOEthernetAVBController          1.0.1b1 (addr 0xffffff7f81929000, size 20480)
    loaded kexts:
    com.initex.proxifier.macosx.kext          2.0.0b4
    org.virtualbox.kext.VBoxNetAdp          4.1.18
    org.virtualbox.kext.VBoxNetFlt          4.1.18
    org.virtualbox.kext.VBoxUSB          4.1.18
    org.virtualbox.kext.VBoxDrv          4.1.18
    com.apple.filesystems.smbfs          1.7.2
    com.apple.driver.AppleIntelProfile          85.2
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.ApplePlatformEnabler          2.0.5d3
    com.apple.driver.X86PlatformShim          5.0.0d8
    com.apple.driver.AppleHDA          2.2.3f13
    com.apple.driver.AppleMikeyDriver          2.2.3f13
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager          4.0.7f2
    com.apple.GeForce          7.2.8
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.AppleMuxControl          3.1.32
    com.apple.driver.ApplePolicyControl          3.1.32
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleIntelHD4000Graphics          7.2.8
    com.apple.driver.AppleIntelFramebufferCapri          7.2.8
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2
    com.apple.driver.AppleUSBTCButtons          227.6
    com.apple.driver.AppleUSBTCKeyboard          227.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.0.4
    com.apple.driver.AirPort.Brcm4331          560.7.21
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.driver.AppleUSBHub          5.0.7
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleUSBEHCI          5.0.7
    com.apple.driver.AppleUSBXHCI          1.0.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleAHCIPort          2.3.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.3
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.driver.AppleProfileTimestampAction          85.2
    com.apple.driver.AppleProfileThreadInfoAction          85.2
    com.apple.driver.AppleProfileRegisterStateAction          85.2
    com.apple.driver.AppleProfileReadCounterAction          85.2
    com.apple.driver.AppleProfileKEventAction          85.2
    com.apple.driver.AppleProfileCallstackAction          85.2
    com.apple.iokit.AppleProfileFamily          85.2
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.driver.DspFuncLib          2.2.3f13
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.2.3f13
    com.apple.iokit.IOHDAFamily          2.2.3f13
    com.apple.driver.AppleGraphicsControl          3.1.32
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.X86PlatformPlugin          5.1.1d6
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.nvidia.nvGK100hal          7.2.8
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.NVDAResman          7.2.8
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2
    com.apple.iokit.IOBluetoothFamily          4.0.7f2
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.4
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMultitouch          230.5
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.0.7
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOUSBFamily          5.0.7
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.5
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f28
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)
    Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM512E, 500.28 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 5
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 6
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4
    USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52b, 0x14200000 / 1
    Crash 2:
    Interval Since Last Panic Report:  5515 sec
    Panics Since Last Report:          2
    Anonymous UUID:                    37D7521F-4ED9-438F-BBF5-0975E853E597
    Tue Jul 17 03:06:09 2012
    panic(cpu 1 caller 0xffffff80002c4794): Kernel trap at 0xffffff8000533ee8, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000104b1100e, CR3: 0x0000000041ab5041, CR4: 0x00000000001606e0
    RAX: 0x00ffffff802d572e, RBX: 0xffffff8000847380, RCX: 0x0000000001510000, RDX: 0xffffff8024dcf438
    RSP: 0xffffff81d461be10, RBP: 0xffffff81d461be10, RSI: 0xffffff802701e990, RDI: 0xffffff802340d871
    R8:  0x0000000000000000, R9:  0x0000000000000000, R10: 0x0000000109607bc8, R11: 0xffffff80002dad60
    R12: 0xffffff802701e990, R13: 0x0000000000000100, R14: 0xffffff81d461bed8, R15: 0xffffff8025c3bcc0
    RFL: 0x0000000000010282, RIP: 0xffffff8000533ee8, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000000104b1100e, Error code: 0x0000000000000000, Faulting CPU: 0x1
    Backtrace (CPU 1), Frame : Return Address
    0xffffff81d461bac0 : 0xffffff8000220792
    0xffffff81d461bb40 : 0xffffff80002c4794
    0xffffff81d461bcf0 : 0xffffff80002da55d
    0xffffff81d461bd10 : 0xffffff8000533ee8
    0xffffff81d461be10 : 0xffffff800053bbf8
    0xffffff81d461be80 : 0xffffff8000562ddf
    0xffffff81d461bf50 : 0xffffff80005cdecb
    0xffffff81d461bfb0 : 0xffffff80002daea3
    BSD process name corresponding to current thread: VirtualBoxVM
    Mac OS version:
    11E2620
    Kernel version:
    Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
    Kernel UUID: 25EC645A-8793-3201-8D0A-23EA280EC755
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 762734225424
    last loaded kext at 268592098055: com.apple.filesystems.smbfs          1.7.2 (addr 0xffffff7f80794000, size 241664)
    last unloaded kext at 219648485512: com.apple.iokit.IOEthernetAVBController          1.0.1b1 (addr 0xffffff7f81929000, size 20480)
    loaded kexts:
    com.initex.proxifier.macosx.kext          2.0.0b4
    org.virtualbox.kext.VBoxNetAdp          4.1.18
    org.virtualbox.kext.VBoxNetFlt          4.1.18
    org.virtualbox.kext.VBoxUSB          4.1.18
    org.virtualbox.kext.VBoxDrv          4.1.18
    com.apple.filesystems.smbfs          1.7.2
    com.apple.driver.AppleIntelProfile          85.2
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AGPM          100.12.69
    com.apple.driver.ApplePlatformEnabler          2.0.5d3
    com.apple.driver.X86PlatformShim          5.0.0d8
    com.apple.driver.AppleHDA          2.2.3f13
    com.apple.driver.AppleMikeyDriver          2.2.3f13
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleSMCPDRC          5.0.0d8
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.GeForce          7.2.8
    com.apple.iokit.IOBluetoothSerialManager          4.0.7f2
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.3
    com.apple.driver.ApplePolicyControl          3.1.32
    com.apple.driver.AppleMuxControl          3.1.32
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMCCSControl          1.0.33
    com.apple.driver.AppleIntelHD4000Graphics          7.2.8
    com.apple.driver.AppleIntelFramebufferCapri          7.2.8
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.7f2
    com.apple.driver.AppleUSBTCButtons          227.6
    com.apple.driver.AppleUSBTCKeyboard          227.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.0.4
    com.apple.driver.AirPort.Brcm4331          560.7.21
    com.apple.driver.AppleSDXC          1.2.2
    com.apple.driver.AppleUSBHub          5.0.7
    com.apple.driver.AppleEFINVRAM          1.6.1
    com.apple.driver.AppleAHCIPort          2.3.0
    com.apple.driver.AppleUSBEHCI          5.0.7
    com.apple.driver.AppleUSBXHCI          1.0.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.7
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.3
    com.apple.security.TMSafetyNet          8
    com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
    com.apple.driver.AppleProfileTimestampAction          85.2
    com.apple.driver.AppleProfileThreadInfoAction          85.2
    com.apple.driver.AppleProfileRegisterStateAction          85.2
    com.apple.driver.AppleProfileReadCounterAction          85.2
    com.apple.driver.AppleProfileKEventAction          85.2
    com.apple.driver.AppleProfileCallstackAction          85.2
    com.apple.iokit.AppleProfileFamily          85.2
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
    com.apple.driver.DspFuncLib          2.2.3f13
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOAudioFamily          1.8.6fc18
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.2.3f13
    com.apple.iokit.IOHDAFamily          2.2.3f13
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleGraphicsControl          3.1.32
    com.apple.driver.X86PlatformPlugin          5.1.1d6
    com.apple.driver.AppleSMC          3.1.3d10
    com.apple.driver.IOPlatformPluginFamily          5.1.1d6
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.nvidia.nvGK100hal          7.2.8
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.NVDAResman          7.2.8
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.7f2
    com.apple.iokit.IOBluetoothFamily          4.0.7f2
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.4
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.4
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
    com.apple.driver.AppleUSBMultitouch          230.5
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.0.7
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.driver.AppleThunderboltNHI          1.6.0
    com.apple.iokit.IOThunderboltFamily          2.0.3
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          5.0.7
    com.apple.driver.AppleEFIRuntime          1.6.1
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.5
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.driver.DiskImages          331.7
    com.apple.iokit.IOStorageFamily          1.7.2
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.7
    com.apple.iokit.IOACPIFamily          1.4
    Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f28
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)
    Bluetooth: Version 4.0.7f2, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM512E, 500.28 GB
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2512, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
    USB Device: USB Receiver, 0x046d  (Logitech Inc.), 0xc52b, 0x14200000 / 1

    I see a mention of Google Chrome and VirtualBox in your log. Stop using those and see if the situation changes? From what we know so far, the problem is a software one (Apple's fault), not a hardware problem. Mountain Lion is supposed to fix the issue, which should be out in about a week. So you could wait til then, upgrade to ML, and see if its still crashing or not.

  • MacBook Pro /w Retina display "Battery Life Cycle"

    Can the battery be changed when it reaches the end-of-life on the new MacBook Pro with Retina display? Will Apple replace the battery or the entire computer?

    There are multiple sides to the answer to your question.
    If the battery goes out while under warranty, Apple will fix it.
    If the battery goes out after the warranty, Apple has already announced the price of the replacement. You can also check this page for more details about what is involved with servicing the batteries. For example, this page says if you can take the laptop to an Apple Retail Store you should expect a same day repair.
    http://www.apple.com/support/macbookpro/service/battery/
    Now the last part of the answer. Remember that the battery cycle life of the built-in batteries is much higher than for removable batteries. That's a big reason they chose to build them in, freeing up space and weight for more battery by eliminating removable-bay hardware. This means, if on the old laptops you used to replace your battery because it would run down, there is a possibility the higher-capacity built-in battery might still hold a decent charge by the time you decide that you want a newer model anyway. Meaning you might not have to replace the battery.

  • Apple care protection plan for macbook pro with retina display

    hi!!! i recently purchased macbook pro with retina display. Im curious about the apple care protection plan to extend the warranty of my macbook. I would just like to ask if the apple care protection plan includes battery replacement w/in  the next 2 yrs?

    it is like car insurance. You purchase it hoping to never need it. But thank your lucky stars for having it after the sheet metal goes CRUNCH!
    BTW, AC needs to be activated while the base warranty is in effect. This means you can wait till the last month or so and avoid having to plonk all the cash up front.

  • Installing Windows 7 Ultimate Edition on a Late 2013 15" MacBook Pro with Retina Display. (Top Spec)

    All,
    I am trying to install Windows 7 Ultimate Edition on my Late 2013 MacBook Pro with Retina Display. I am using the .iso file/USB stick method of installation because I don't have access to my original Windows 7 DVD. I have the top specification model with all of the max upgrades. The problem I am having is when I get to actual installation of the Windows 7 software, it can't find the drivers I need to complete the installation. Any tips or suggestions?

    I thought about doing what you said above, but unfortunately, I didn't have any spare blank DVD's. However, I was able to sucessfully install Windows & on my Mac. What I did was when I got to the error message, I would cancel the installation and that would return me back to the install now window. At that point, I would take out the flash drive and put it into another USB port. It took a few times, but eventually it recognized the drivers and allowed me to install the software. Remember, once you get past that point, the installation will ask you to choose a drive to install Windows on. Highlight the Boot Camp drive and chose "advanced", and then chose "format" after that. After all of this, it should be smooth sailing.

  • Installing Windows 8 on MacBook Pro with retina display

    Hi ,
    I recently purchased a MacBook Pro with retina display , I’m new to the “ Mac world “ and intend to purchase and install “ Microsoft windows “ using boot camp assistant , is it better to install “ Windows 7 “ or “ Windows 8 “ ?
    Did anyone try Windows 8 on a Mac ? Which one is more reliable and compatible ?
    I appreciate any advice ,
    Thanks a lot ,
    Best regards ,

    siraj.mac wrote:
    intend to purchase and install “ Microsoft windows “ using boot camp assistant , is it better to install “ Windows 7 “ or “ Windows 8 “ ?
    Windows 7
    Did anyone try Windows 8 on a Mac ? Which one is more reliable and compatible ?
    Windows 7
    Windows 8 is only beta, but can be run in VirtualBox
    Only Windows 7 is supported by Apple in Bootcamp at this time, however you can install Windows 8 Beta into virtual machine software.
    http://osxdaily.com/2012/03/03/try-windows-8-consumer-preview-virtualbox/
    Windows in BootCamp or Virtual Machine?

  • Is OS X Mountain Lion free with the Macbook Pro with Retina Display?

    Is OS X Mountain Lion free with the Macbook Pro with Retina Display?

    You scroll down the page and hit the appropriate button/link:

  • Hi just wondering, i live in ireland but i am planning to buy a macbook pro with retina display in america, will applecare purchased in ireland still cover the macbook from america, thank you

    hi just wondering, i live in ireland but i am planning to buy a macbook pro with retina display in america, will applecare purchased in ireland still cover the macbook from america, thank you

    Yes. Apple care is associated with the serial number, and stays with the machine even if you where to sell the machine before the Apple care expires.

  • I just brought Macbook pro(without retina display) on 15 june 2013 and since then put it on 6-7 hours of charging but still my macbook pro is not 100% charged. but why? (green light is displayed on the adapter pin)

    i just brought Macbook pro(without retina display) on 15 june 2013 and when i switched it on the battery was 72 % charged and now the battery is charged to 62%, i used the charger that came with it and kept it for 6-7 hours on charging but it is not charged to 100% but why? also the green light is always on when i plug the charger with my mac book pro.Please tell me the meaning of Green light on power cord lid (mac book pro not charging or charging?) and also the other light if there like amber or any other colour.

    Hello Shailendras33,
    Congratulations on your new MacBook Pro!  Thank you for providing all the information about what is going on with the charging issue. 
    Firstly, I found some information on page 11 of the MacBook Pro User Guide about what each color of the LED means on the Power Adapter:
    When you first connect your power adapter to your MacBook Pro, an indicator light on the
    MagSafe connector starts to glow.  An amber light indicates the battery is charging.  A green light indicates that the battery is fully charged.
    You can find the MacBook Pro User Guide here (this is not for the latest MacBook Pro, but the information about the MagSafe adapter is true for the newest model):
    MacBook Pro User Guide
    http://manuals.info.apple.com/en_US/macbook_pro_15inch_late_2011.pdf
    It sounds like you are not getting the amber light indicating your computer is charging, and you are noticing that the battery level is depleting.  I recommend resetting your System Management Controller when something like this is occurring:
    Resetting the SMC on portables with a battery you should not remove on your own
    Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    You can find the full article here:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • What cable do I need in order to migrate from Macbook Pro (December 2008) to the new Macbook Pro with Retina display?

    It's driving me crazy; I have a firewire, but it isn't compatible with the ports on the new macbook pro with retina display.
    Thanks for your help!

    hanskra wrote:
    I wish to know from Apple,
    These are user-to-user forums where everyday folk post "technical" questions and offer answers to each other voluntarily.  No one here works for Apple nor does Apple get involved in responding. 
    You can either contact Apple Care since you are still under warranty or click on the "Contact Us" link at the bottom of this website. 

  • I have a MacBook Pro 15" 2007 which sometimes goes berserk writing the letter 'h', and makes a fast tapping sound when not in a doc. It stops when I hit the delete key. Also can't use the letter 'h' in a word processor.

    I have a MacBook Pro 15" 2007 which sometimes goes berserk writing the letter 'h' in a word processor. It stops when I hit the delete key for a while. Also can't use the letter 'h' in a word processor. The computer makes a fast tapping sound when not in a doc, in any application or in the finder or when a application is running. Sometimes when this is happening I cannot control the cursor. I have to hit the 'delete' key to proceed. Does anyone know anything of this?

    You are still under warranty.  Call Apple Care. Make sure you get a case number as all repairs have an additional 90 days of warranty. 
    #1 - You have 14 days from the date of purchase to return your computer with no questions asked.
    #2 - You have 90 days of FREE phone tech support.
    #3 - You have the standard one year Apple warranty.
    #4 - If you've purchased an AppleCare Protection Plan, your warranty last for 3 years.   You can obtain AppleCare anytime up to the first year of the purchase of your computer.
    Take FULL advantage of your warranty.  Posting on a message board should be done as a last resort and if you are out of warranty or Apple Care has expired.

Maybe you are looking for