My macbook pro is stuck on the apple logo on login.  Need HELP!

The battery turns on , but it never makes it to the desktop.  Please help.  What do I do?

The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup

Similar Messages

  • Last week my MacBook Pro got stuck at the apple logo.

    I ran disk utility and confirmed that the HDD was fine. In the end a restore fixed the issue. However now 5 days later i have the same problem. I'm at a bit of a loss as to what the problem is. Hardware seems to check out, and the fact that a restoration fixes it seems to point to software, but i've never had a software issue like that replicate after a full on restore before. Any ideas?

    The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
    Mac OS X: Gray screen appears during startup

  • My girlfriends Macbook Pro shuts down at the Apple Logo....

    My girlfriends Macbook Pro shuts down at the Apple Logo....
    1)I start the computer
    2)It loads to the apple logo
    3)A progress bar shows and loads about 5% then it dissappears and a few seconds later the macbook pro shuts down.
    Any solutions?
    If not, is there any way for me to reinstall the os without losing any files such as(any of her pictures, music, etc)?

    Hi S,
    See if you can run Repair Disk: Boot frominstall disc (insert disc > restart > immediately hold down c key andkeep holding it until you see “Preparing Installation”) > at first screenselect the language and click Continue > click on the Utilities Menu in themenu bar > open Disk Utility > select your HD in the panel on the leftside> click Repair Disk at bottom of main window. Run this at least twice,and keep running it until it says “appears ok” twice in a row. If that doesn’thappen, you may need a stronger utility such as DiskWarrior or if the directoryis damaged beyond repair, you may need to reinstall the OS, or you may have a damagedHD (repair utilities can only repair the directory structure, not the HDitself). When this is finished, quit Disk Utility, quit the installer, andrestart. Once booted normally, go to Applications > Utilities > DiskUtility and run Repair Permissions.

  • TS2570 My 2010 MacBook pro gets stuck at the apple start up screen

    I think I've tried almost everything possible and my computer gets stuck at the apple start up screen with the loading bar under every time I shut the computer down and restart it. I've tried all the resetting, trying to do the apple hardware test (which never worked), and so many other things that I can't even remember everything that I've tried. Could someone out there possibly help me?

    Yes. I turn it on like I normally would. I hear the chime and everything. It looks like it wants to start up and it acts like its loading. Then it just gets stuck when the loading bar gets to right about the middle.

  • Hi!macbook pro wont go pass the apple logo!please help!!

    hi guys,well i bought this macbook pro on ebay from the states for about 1400 dollars!well its just the third day and its not bootng uo,the first time i tried to turn it on it took around 20 mins,i deleted some acounts tht we there too but tht didnt help either,and now on the third day i hv tried to reset the pram and tried to turn it on in the safe mode but its just stuck on that grey apple page with that thing curson running clockwise!its a 17inch laptop and its got 2.93 ghz of processor and 8 gb of ram,it has 500gb of hard drive,i m pretty new to apple stuff so i dont knw wht to do now,and i didnt get the repair and the other discs either!!please help!!!!!!!!!!thanks

    You will need a compatible OS X installer DVD to do anything. If the machine qualifies i would purchase a copy of Snow Leopard ($29 USD.) Then I would contact AppleCare to order replacement discs for the computer.
    Once you have a usable installer disk I would start by erasing the drive and installing OS X from scratch.
    Drive Preparation and Snow Leopard Installation
    1.  Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button.  When the menu bar appears select Disk Utility from the Utilities menu.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
    7. Upon completion of formatting quit DU and return to the installer. Now install Snow Leopard following the onscreen instructions.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support visit online support site. I don't know the Australian equivalents but  you can start with this info.

  • My Macbook Pro is stuck on teh apple logo loading page

    Hi, I started my macbook pro and it began on the gray screen with the apple logo loading sign. But it is stuck on this screen and does not go any further. I have checked the discussions on this sigt and other discussions and it says to restart the PRAM. Would it be smart to do that? and if so would it erase anything from the hard drive? I just wanted to make sure before I went foward with it because I am unfamiliar with repairing computers and dont really have the money to go and get it fixed.
    Model # A1278
                 MC700LL/A
    Processor 2.3GHz Core i5 (2415M)

    You can try resetting the PRAM/NVRAM and/or the SMC. I don't know that either will do any good. It sounds as if your MBP isn't finding the boot disk. If I were you, I would startup with the installation disc (optical) that came with your computer and use Disk Utility to both repair permissions and then verify and repair, if needed, you hard drive. You may have a hardware failure.
    Good luck,
    Clinton

  • My Ipad 2 is stuck at the apple logo after restoring, my Ipad 2 is stuck at the apple logo after restoring

    I was updating my ipad 2 and then it said "restore in progress" than it shut down and attempted to start back up, but it got stuck at the apple logo! Sombody please help, I am very worried! 

    Try putting the iPad into recovery mode : http://support.apple.com/kb/ht4097

  • HT1533 My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?

    My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?

    Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.
    Allan

  • MacBook Pro was having Finder/Freezing issues, Tried restarting and now it wont reboot. Been stuck at the apple logo/loading screen for over an hour.

    MacBook Pro was having Finder/Freezing issues, Tried restarting and now it wont reboot. Been stuck at the apple logo/loading screen for over an hour.

    Step by Step to fix your Mac
    Create a data recovery, undelete boot drive

  • My macbook pro is stuck on the log in page and is showing a gray folder what do i do ?

    my macbook pro is stuck on the log in page and is showing a gray folder where the log in icon should be. what do i do??

    Hi jazziejayy,
    Thanks for visiting Apple Support Communities.
    If you see a gray folder icon and can't log in to the user account on your Mac, start with the troubleshooting steps in this article:
    A flashing question mark appears when you start your Mac
    http://support.apple.com/kb/ts1440
    Regards,
    Jeremy

  • Macbook stuck at the apple logo and spinning wheel.

    I have an macbook pro 13inch (2009) and when the laptop starts it gets stuck at the apple logo and the spinning wheel.
    I have tried resetting the SMC and the NVRam or PRam, but this didn't help. The recovery mode doesn't start either.
    The only thing that does work is safe mode. I can boot my laptop normally in safe mode, but when i restart it, it's the same thing. Stuck at the spinning wheel.
    In safe mode i did a hdd controll but it didn't show any errors.
    Please help!

    NickRb wrote:
    The only thing that does work is safe mode. I can boot my laptop normally in safe mode, but when i restart it, it's the same thing.
    That suggests that there is a third party application that is the problem.  Look for same.
    Ciao.

  • Can I run a DVD through my macbook pro and stream to the apple tv?

    Can I run a DVD through my MacBook Pro and steam to the apple tv?

    Welcome to the Apple Community.
    kkillinger wrote:
    Can I run a DVD through my MacBook Pro and steam to the apple tv?
    No.

  • I ordered my macbook pro online along with the apple care but apple says that the apple care with not physically be delivered. does this mean that my mac is already registered and covered? What do i need to do?

    I ordered my macbook pro online along with the apple care but apple says that the care will not be phyically sent.  What does this mean?  Is there something I need to do?

    Since you're ordering both the computer & AppleCare directly from Apple, Apple Care will automatically be registerd. Thus, nothing for you to do other than enjoy your computer.

  • MacBook Pro will not boot from Apple Logo Screen - No HD recognised

    Hi all,
    I encountered a problem booting my mid 2010 MacBook Pro yesterday. I currently run OSX Mavericks.
    The computer has been great for the last 4 years and has never encountered any major issues. Yesterday I dropped it on carpet while sitting on the couch (it was a VERY small impact) and I continued to use it for a few hours. I did a safari update that night also. I then closed the lid which would have put it to sleep. My flatmate asked for a file later that night, I took his USB and stuck it in my computer, THEN opened the lid. The computer never booted up (It was stuck on the apple logo with the spinning thing underneath it). After doing this for a minute or so the computer would turn off. After multiple attempts the same thing happened.
    I read many posts on this - I am assuming that the problem occured because I brought it out from sleep with a USB in the side. I have taken the following steps to attempt fixing the problem -
    *safe boot - no luck
    *reset PRAM - no luck
    *recovery mode boot - getting disk errors.
    In recovery mode boot I cannot reinstall a new OSX version because there is no internal HD disk mounted. It only gives me the option to install OSX to the Recovery HD, which is locked.
    Using Time Machine backup wont work as there is also no Internal HD detected to load to.
    In Disk Utility it no longer has 'Macintosh HD' - It is further labelled 'disk0s2'. I cannot verify, repair OR erase this disk.
    Can someone PLEASE assist with what I might be able to do. I need to somehow mount/unmount/detect my internal HD. I am happy to detect it and format it as I have Time Machine backups on an external HD.
    I am no mac genius although I do learn quickly. If I can get assistance It would be very appreciated. I have a feeling I can sort some issues out using Terminal although I need command assitance?!?
    Apologies for the long post although I want to outline everything I have done to attempt to isolate the problem.
    Thank you all in advance.

    Does your flatmate have a Mac as well?
    If so, you could always get a 8GB+ USB stick, download Mavericks using your Apple ID and use DiskMaker X to create a bootable installation disk on the USB stick. Then boot using the USB stick (hold down the option ey whilst booting to select it) and try to reformat your drive using Disk Utility and, if you're able, reinstall OS X on your machine and then restore from backup.
    The only hitch may be that your hard drive is dead and that you need to install a new drive. You'll know once you boot from the USB stick, though, if you can format the drive or not.
    Good luck,
    Clinton

  • Hello. I have an Ipod Touch (The Latest one) and the it is stuck on the Apple Logo

    I have an Ipod Touch (The Latest one) and the it is stuck on the Apple Logo.
    P.S My lock button is stuck sadly.
    Thanks!

    You will need to get it serviced. You need that Sleep/Wake button working to try a Reset.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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