My macbook pro is version 10.7.3 and since I bought it, I try to update but it gives error, what should i do?
My macbook pro is version 10.7.3 and since I bought it, I try to update but it gives error, what should i do?
What are you trying to update? Are you trying to do a Software Update from the Apple menu, or something else?
What is the error you're seeing? We are not mind readers.
Matt
Similar Messages
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I updated my iphone 4s to iOS 7.1.1 and my macbook pro to version 10.7.5 and now my iphone won't show up as a device on my computer. How do I fix this?
Hey KAYLIEH,
Thanks for the question. I understand that your iPhone 4s is not recognized in iTunes for Mac. The following resource may provide a solution:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks,
Matt M. -
I am trying to use an external 3g modem made by Huawei model e173s-6 and when I do connect it on my usb port the macbook pro just do not recognize it. I own a 2012 model with mountain lion 10.8.2 . What should I do ?
I still don't know what happened to my test Aperture Library after the update to 3.4...Not only were my previews lost, but so were the original images! Needless to say, I haven't bothered to update the main library on the Mac Pro because I don't want to deal with this level of uncertainty (even with backups in place).
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I have a MacBook Air OS X, Version 10.7.5 and when open my Apple Calendar, I get the alert "encountered HTTP error 404. Make sure the URL is correct. Anyone? The error message comes very often but my calendar DOES still work.
I went to System Preferences; Mail, Contacts, Calendars; Under my mail address I unchecked "Calendars and Reminders" then rebooted the system. When it restarted I went back and checked "Calendars and Reminders" again and now it is working again.
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I have a Macbook Pro using the 10.7.4 version. I recently bought a Brother HL-5470DWT Laser Printer. I can't seem to tell the printer to print multiple size pages in my pdf files.
No matter what I do it still prints all the documents as 8.5x11! It isn't pulling the paper from both printer trays.
Please Please help me out....
debContact Brother tech support.
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So I bought my MacBook Pro 13 inch with AppleCare protection about 2 weeks ago and from the moment it came out of the box I noticed that the battery was draining very quickly. Perhaps in the midst of my excitement of having a new computer I ignored it thinking it could somehow get better but obviously it has not. Average after being fully charged from being dead the batter lasts maybe an hour to an hour and a half. I'm assuming apple will take care of this seeing as it came to me like this but that's exactly my question, will they? Any information about what they cover or how to go about getting this fixed is very much appreciated!
You are covered under the 1-year warranty.
You have a 14 day grace period to exchange it for one that works.
Past that, get it looked at
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do -
iphoto tells me it can't open because it's upgrading but it is not and I did not click upgrade
Do you have System Preferences,Software Update set to automatically down load updates?
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Cannot turn on MacBook Pro 2010 version
I have an issue to turn on my Macbook Pro 2010 version. When i plug the power cord, the LED light is on but I cannot start up my Mac. It have been not turn on for couple days. Please give me some solution.... Than
Take it in for service.
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I have Iphoto 9.5.1 on my MacBook pro I can't use it and I'd like to suggestions?
SUggestion wouls be to give us some information
Like what version of iPhoto it is that you can not use and why you can not use it? - what happens
LN -
I am running version 10.5.8 and need to upgrade so that I can update to iTunes 10.7, what do I need to do?
Welcome to the Apple Support Communities
iTunes 10.7 requires Mac OS X 10.6.8. First, check if your computer is compatible > http://support.apple.com/kb/sp575 Then, call Apple to buy Snow Leopard > http://support.apple.com/kb/HE57 Finally, make a backup, insert the DVD and upgrade. When the upgrade ends, go to > Software Update and install the most recent version.
If you want, you can use Mountain Lion. See if your computer is supported > http://www.apple.com/osx/specs Finally, open App Store and purchase Mountain Lion. See if your programs are compatible > http://www.roaringapps.com -
I'm using a macbook pro with version 10.6.8 installed. Whenever I try to install my software updates, it immediately asks me to restart my computer to finish the installation. After doing so and signing back on to my account, nothing has changed and no updates have been installed. It still says the same 8 items need to be installed, and the same process occurs again. Any idea how I can fix this?
You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
2: Check the status of your plug-ins and update (works for all browsers) also install Firefox and see if your problems continue. You should always have at least two browsers on the machine just in case one fails.
https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
How to install Flash, fix problems
3: Install Safari again from Apple's web site
https://www.apple.com/safari/
4: Run through this list of fixes, stopping with #16 and report back before doing #17
Step by Step to fix your Mac -
is it possible to downland itunes 10.6.3 I have an old Macbook pro with OSX 10.5.8 and lost my itunes and cannot seem to download a version compatible with the computer?
Click here.
(69952) -
How does one continue to use Mail on the early MacBook Pro, Model 1,1, that is not upgradable to Lion? I have been running iCloud on my iPhone (OS5) and iMac (Lion) along with the MacBook Pro (OS Version 10.6.8) since November until now. Mail will no longer download on the MacBook Pro and keeps asking for my password.
Mail should still be usable with your machine - but you'll need to update the settings to conform to the requirements of your system. Check with your ISP (like ATT, etc.) for the settings that will work with your Mail. Once you've updated this, you should be able to email like before.
For example, my ISP required that I go to Mail Preferences/Accounts and make sure the details conform to your email settings.
I have no idea of what your ISP is or what the settings might be, but this is likely the source of the problem. -
Problem description:
Slow macbook pro
EtreCheck version: 2.1.2 (105)
Report generated December 12, 2014 at 9:28:15 AM EST
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 5 days 1:56:44
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Logitech.Control Center.HID Driver (2.6.0) [Support]
[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1) [Support]
[not loaded] com.wacom.kext.pentablet (5.0.5) [Support]
Startup Items: ℹ️
HP IO: Path: /Library/StartupItems/HP IO
Parallels: Path: /Library/StartupItems/Parallels
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cmfsyncagent.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.EscrowSecurityAlert.plist [Details]
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.sbd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.AssetCacheLocatorService.plist [Details]
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-weekly.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.spindump.plist [Details]
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist [Details]
[failed] org.cups.cupsd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[running] com.wacom.pentablet.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.1.0.33 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
AdobePDFViewer: Version: 8.1.0 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Support]
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
Unity Player: Version: UnityPlayer version 1.6.2 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Logitech Control Center [Support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 448.07 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 59
Oldest backup: 2014-03-12 12:51:24 +0000
Last backup: 2014-12-05 16:47:01 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
3% hidd
0% Fitbit Connect Menubar Helper
0% WindowServer
0% fontd
0% syslogd
Top Processes by Memory: ℹ️
206 MB iPhoto
172 MB Mail
64 MB Safari
60 MB mds
52 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
49 MB Free RAM
832 MB Active RAM
796 MB Inactive RAM
1.41 GB Wired RAM
45.93 GB Page-ins
1.06 GB Page-outs
Diagnostics Information: ℹ️Macintosh HD (disk1) / : 498.88 GB (50.81 GB free)
You have only about 10 percent free drive space left. 50gB is enough to run the computer but, if it gets much smaller, that can slow how Virtual Memory (VM) works as the system has to more carefully search the remaining space for qualified blocks to which to write data.
Adding RAM will reduce the writes-to-disk by VM but you should probably consider a little holiday disk cleaning of stuff you no longer use.
This concerns me:
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Microsoft AU Daemon Application (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
Adobe Update Manager UNKNOWN (missing value)
Microsoft Excel Application (/Applications/Microsoft Office 2004/Microsoft Excel)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Inspiration 8 Application (/Applications/Inspiration 8/Inspiration 8.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
apple-scc-20141117-121931 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
That is a LOT of log-in items for a compute with 4GB RAM. Some are hard to avoid but Excel is a big program that can be easily launched from the Dock. I don't know what "Inspiration 8" is but likely the same advice will apply. -
The buggy Retina MacBook Pro EFI version 1.0
After having installed the Retina MacBook Pros EFI version 1.0, I have severe problems in waking up the MBP. It take up to 15 seconds until the MBP is operative. Who is resonsible for such a buggy firmare? What can I do to get rid of the firmare and bring the MBP back to speed?
I've got a Time Machine backup. I just want to change the OS, not my data or software. Can I restore as you say? I've been trying to read about it and I'm definitely not a Mac noob, but it seems difficult.
Thank you for your response!
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