My MacBook Pro isn't charging

I've tried the options in the trouble shooting guide, checked the connectors, shutdown and restarted and still nothing. Can anyone help? Of course my warranty has just expired!!!

You may be having an issue with your power adapter (I'm assuming that there's no 'green' light on it? Is there an 'amber' light?) or a problem with your internal power management.
To see if it's strictly a system management problem, try both of these things:
Resetting the SMC
Resetting PRAM/NVRAM
...if no joy with either, then you'll need to take your machine into your local Apple Store/AASP for diagnosis.
Clinton

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  • Hi, my Macbook Pro isn't charging when I plug in my charger and the light on the charger thing isn't lighting up. How can I tell if the charger or the computer is broken? Also, is there a way to fix it? Thanks.

    Hi, my Macbook Pro isn't charging when I plug in my charger and the light on the charger thing isn't lighting up. How can I tell if the charger or the computer is broken? Also, is there a way to fix it? Thanks.

    Not sure how I would tell if the contacts are stuck, but they look normal. The other stuff:
    Battery Information:
      Model Information:
      Serial Number:    W0046Q08UBX0A
      Manufacturer:    SMP
      Device name:    bq20z451
      Pack Lot Code:    0000
      PCB Lot Code:    0000
      Firmware Version:    0201
      Hardware Revision:    000a
      Cell Revision:    0157
      Charge Information:
      Charge remaining (mAh):    3211
      Fully charged:    No
      Charging:    No
      Full charge capacity (mAh):    5845
      Health Information:
      Cycle count:    943
      Condition:    Normal
      Battery Installed:    Yes
      Amperage (mA):    -1354
      Voltage (mV):    11210
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):    10
      Disk Sleep Timer (Minutes):    10
      Display Sleep Timer (Minutes):    10
      Wake On AC Change:    No
      Wake On Clamshell Open:    Yes
      Wake On LAN:    Yes
      Display Sleep Uses Dim:    Yes
      GPUSwitch:    2
      Battery Power:
      System Sleep Timer (Minutes):    10
      Disk Sleep Timer (Minutes):    10
      Display Sleep Timer (Minutes):    2
      Wake On AC Change:    No
      Wake On Clamshell Open:    Yes
      Current Power Source:    Yes
      Display Sleep Uses Dim:    Yes
      GPUSwitch:    2
      Reduce Brightness:    Yes
    Hardware Configuration:
      UPS Installed:    No
    AC Charger Information:
      Connected:    No
      Charging:    No

  • What do I do if my Macbook Pro isn't charging?

    Hey , so I purchased my MacBook Pro early 2011 . I use it pretty much everyday and for maybe 4-6 hours in a day. I currently read that charging it all day while it was on sleep wasn't a bad thing. So I was charging it and using at the same time and when I was done using it I would just put it on sleep and leave it on the charger all day. But sometimes I wouldn't charge it while using it and left would put it on sleep without charging it because I would get lazy to get up and charge it. So, I charged it yesterday and used it . And today I was going to plug it in to charge and it wouldn't charge . I needed answers so I searched on google and there  was so many suggestions like maybe considering buying a new charger or even changing the battery . The charger seems in good shape and I tried plugging it in to different wall sockets but nothing changed. I even left it for about 2 hours and then came back to try charging it again. I do not want to buy the wrong thing and spend a lot of money. Currently I have around 30% charged and I shut it off so it wouldn't die completely. Can someone help me out, please? I need some answers ASAP. Btw, sorry for the long paragraph. I don't want to miss a detail . Thanks Guys    (also I am not completely sure about the type of operating system , down below)

    Battery Information:
      Model Information:
      Serial Number:          W01305M1UD3BA
      Manufacturer:          SMP
      Device Name:          bq20z451
      Pack Lot Code:          0
      PCB Lot Code:          0
      Firmware Version:          201
      Hardware Revision:          000a
      Cell Revision:          158
      Charge Information:
      Charge Remaining (mAh):          1621
      Fully Charged:          No
      Charging:          No
      Full Charge Capacity (mAh):          5299
      Health Information:
      Cycle Count:          388
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          -569
      Voltage (mV):          11188
    System Power Settings:
      AC Power:
      System Sleep Timer (Minutes):          1
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          1
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Wake on LAN:          Yes
      Display Sleep Uses Dim:          Yes
      PrioritizeNetworkReachabilityOverSleep:          0
      RestartAfterKernelPanic:          157680000
      Standby Delay:          4200
      Standby Enabled:          0
      Battery Power:
      System Sleep Timer (Minutes):          1
      Disk Sleep Timer (Minutes):          10
      Display Sleep Timer (Minutes):          1
      Wake on AC Change:          No
      Wake on Clamshell Open:          Yes
      Current Power Source:          Yes
      Display Sleep Uses Dim:          Yes
      Reduce Brightness:          Yes
      RestartAfterKernelPanic:          157680000
      Standby Delay:          4200
      Standby Enabled:          0
    Hardware Configuration:
      UPS Installed:          No
    AC Charger Information:
      Connected:          No
      Charging:          No

  • My charger isn't charging my macbook pro, theres no charge light either

    my charger isn't charging my macbook pro, theres no charge light either. The charger works on my other mac.

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  • MacBook Pro '11 "Stops Charging" as soon as iMovie Exports Video.

    MacBook Pro '11 stops charging as soon as you start exporting video from iMovie. A video demonstration in the link explains the phenomena.
    http://www.youtube.com/watch?v=rnpB5G2pgMI

    Respectfully, I disagree with your claim that nothing is wrong.
    While I understand the behavior is by design, most users - myself included, believe that when the laptop is plugged in, it's charging and can operate indefinitely as long as it's plugged in. Instead, a Macbook will, in certain circumstances, shut down completely if under heavy load for too long. Heavy load isn't just rendering complex 3D designs or transcoding HD video - things many users will never do - but it does include activities as seemingly trivial as playing videogames or watching Netflix where playing for too long when the battery is significantly less than full exposes the user to a very possible shut down.
    Just this evening, my MacBook Pro (2011) nearly died while transcoding video in Final Cut Pro - while it was plugged in. This is a real problem for a pro user on the road. Simply being plugged in is not enough when historically it has been.
    Again, I understand that the MacBooks exhibit this behavior by design, but it is a design that is counter to most people's experience of electronics.
    Rather than have this simply be "the way it's designed," how about Apple consider providing an option that reduces the maximum system load to a lower threshold that will allow for effectively indefinite runtimes (keeping in mind engineering concerns like heat dissipation)? I'd be willing to deal with lower clock speeds (and the resulting lengthier processing times) in certain scenarios of my choosing if it means my project won't be exposed to an unwanted shut down like it nearly did tonight. This is feedback I intend to submit to Apple after tonight's episode.
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  • Macbook pro says not charging but still the battery is charging

    macbook pro says not charging but still the battery is charging

    This isn't reference in any of the online support material that I've seen. Do you have a link to support this? Just curious is all.
    I had a similar issue on my wife's '09 MBP. Initially I thought it was the battery seeing as it's an older machine, but we tried resetting the SMC (after a bunch of other suggestions) and that seems to have done the trick.

  • My Macbook Pro will not charge. I have tried other charges and nothing. Can the MagSafe port go bad? Is that expensive to repair?

    My Macbook Pro will not charge. I have tried other charges and nothing. Can the MagSafe port go bad? Is that expensive to repair?

    The port can fail. Internal boards can fail. Batteries can fail. All with the result that no charging occurs. 
    You can try Resetting the System Management Controller and you can try Troubleshooting MagSafe adapters. 
    But usually you will have to take the mac in to a service place for testing.  It can get expensive, although occasionally it is not.
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  • My Macbook Pro is not charging eventhough the battery is 95%, Is it not working ?

    My Macbook Pro is not charged even  though the battery is at 95%. This is my first Macbook therefore I dont have any knowledges about it. When I replug the Adapter, only green light appeared, no matter how many tme I try. I bought it last year therefore I dont know if the battery is dead, or someting else happen to it. Last time, I need to get a new adapter because it is not charging at all. Is there anyway I can prevent it to happen? Thank you so much for helping me.

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    MacBook and MacBook Pro- Mac reduces processor speed when battery is removed while operating from an A-C adaptor
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  • My macbook pro is not charging - any help please!?

    My macbook pro is not charging - any help please!?
    <Edited by Host>

    Hi sdennisonta,
    If you are having an issue with charging your MacBook Pro, I would suggest that you troubleshoot using the steps in this article - 
    Mac notebooks: All about batteries - Apple Support
    If the battery appears to be working correctly you may want to see if the issue lies with your power adapter. Use the steps in this article -
    Apple Portables: Troubleshooting MagSafe adapters - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • My key to increase backlighting of keys for my MacBook Pro isn't functioning

    My Key to increase backlighting of Keys for my MacBook Pro isn't functioning.

    Check your settings in System Preferences>Keyboard.
    Try a SMC reset:
    http://support.apple.com/kb/ht3964
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    I movie 09 on my Macbook Pro isn't recognizing the presence of my Sony handycam dvd201E - nor does it offer options - any advice please?  dave R

    I have a MacBook Pro 15 inch early 2011.
    The new features available in OS X Yosemite like Continuity, Handoff,etc are not supported in this model.
    I did upgrade RAM to avoid any possible slowdown.
    I found replacing the HD with SSD is  too expensive for  a 4 years old model.
    Replacing the CPU/GPU is not for amateurs.
    If you think that rebuilding a Mac part by part is a viable option, please go ahead and rebuild it.
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  • Macbook pro isn't accepting my password?

    My macbook Pro isn't accepting my password.  How can I log in?

    Boot from your install disc and reset your password. The password reset utility is under the Utilities drop down menu.   
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
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  • Macbook pro isn't starting

    my macbook pro isn't starting. it gets as far as the apple logo and loading wheel but does go any further, please help!!

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
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    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
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    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
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    Step 9
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 10
    Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 11
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 12
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My MacBook Pro isn't a year old yet and would like to use iCloud. However, very apprehensive about Lion upgrade...how can I find out what I will lose if I upgrade?

    My MacBook Pro isn't a year old yet and would like to use iCloud. However, very apprehensive about Lion upgrade...how can I find out what I will lose if I upgrade?

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    That's all nonsense. Most people don't post anything if they don't have any problems. People who do have problems usually have very specific reasons for them that they have caused themselves.

  • Macbook Pro (Early 2011) charging problems

    Hey Guys,
    The Macbook Pro was bought in July of 2011 which is only a few months old .When I plug in my magsafe to charge the macbook pro it turns green, then orage to show that it is charging. However, after a few mintues of charging the orange LED light goes off and it stops charging, then the orange light comes on to charge for another few mintues then stops charging. I have been aren't to charge the macbook pro
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    First try resetting the SMC...
    Reset SMC of a MacBook or MacBook Pro’s with an internal battery:
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    Resetting the PRAM
    You reset the PRAM by rebooting a Mac and then immediately hold down theCommand+Option+P+R keys, you will then hear the Mac reboot sound again, signifying your PRAM has been reset. You must hit the key combination before the grey screen appears otherwise it won’t work.
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