My MacBook pro isn't HDCP?

I tried to Watch Grimm s01e01 that I bought from iTunes and it keeps telling me that it can't play because my monitor isn't HDCP compliant, but I can watch my Season 8 House episodes from itunes in 720 just fine.
To be clear, I don't have an external display connected, this is just my MacBook's LCD panel we're talking about.
So what gives, does House not require HDCP? Is my built in LCD not HDCP compliant? That sure seems like a bad decision by apple...

Apple Portables: Troubleshooting the slot load optical disc drive

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My key to increase backlighting of keys for my MacBook Pro isn't functioning

My Key to increase backlighting of Keys for my MacBook Pro isn't functioning.

Check your settings in System Preferences>Keyboard.
Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.

Hi, my Macbook Pro isn't charging when I plug in my charger and the light on the charger thing isn't lighting up. How can I tell if the charger or the computer is broken? Also, is there a way to fix it? Thanks.

Hi, my Macbook Pro isn't charging when I plug in my charger and the light on the charger thing isn't lighting up. How can I tell if the charger or the computer is broken? Also, is there a way to fix it? Thanks.

Not sure how I would tell if the contacts are stuck, but they look normal. The other stuff:
Battery Information:
Model Information:
Serial Number:    W0046Q08UBX0A
Manufacturer:    SMP
Device name:    bq20z451
Pack Lot Code:    0000
PCB Lot Code:    0000
Firmware Version:    0201
Hardware Revision:    000a
Cell Revision:    0157
Charge Information:
Charge remaining (mAh):    3211
Fully charged:    No
Charging:    No
Full charge capacity (mAh):    5845
Health Information:
Cycle count:    943
Condition:    Normal
Battery Installed:    Yes
Amperage (mA):    -1354
Voltage (mV):    11210
System Power Settings:
AC Power:
System Sleep Timer (Minutes):    10
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    10
Wake On AC Change:    No
Wake On Clamshell Open:    Yes
Wake On LAN:    Yes
Display Sleep Uses Dim:    Yes
GPUSwitch:    2
Battery Power:
System Sleep Timer (Minutes):    10
Disk Sleep Timer (Minutes):    10
Display Sleep Timer (Minutes):    2
Wake On AC Change:    No
Wake On Clamshell Open:    Yes
Current Power Source:    Yes
Display Sleep Uses Dim:    Yes
GPUSwitch:    2
Reduce Brightness:    Yes
Hardware Configuration:
UPS Installed:    No
AC Charger Information:
Connected:    No
Charging:    No

TS3391 I movie 09 on my Macbook Pro isn't recognizing the presence of my Sony handycam dvd201E - nor does it offer options - any advice please? dave R

I movie 09 on my Macbook Pro isn't recognizing the presence of my Sony handycam dvd201E - nor does it offer options - any advice please? dave R

I have a MacBook Pro 15 inch early 2011.
The new features available in OS X Yosemite like Continuity, Handoff,etc are not supported in this model.
I did upgrade RAM to avoid any possible slowdown.
I found replacing the HD with SSD is too expensive for a 4 years old model.
Replacing the CPU/GPU is not for amateurs.
If you think that rebuilding a Mac part by part is a viable option, please go ahead and rebuild it.
Best.

Macbook pro isn't accepting my password?

My macbook Pro isn't accepting my password. How can I log in?

Boot from your install disc and reset your password. The password reset utility is under the Utilities drop down menu.
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

Macbook pro isn't starting

my macbook pro isn't starting. it gets as far as the apple logo and loading wheel but does go any further, please help!!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

My MacBook Pro isn't a year old yet and would like to use iCloud. However, very apprehensive about Lion upgrade...how can I find out what I will lose if I upgrade?

My MacBook Pro isn't a year old yet and would like to use iCloud. However, very apprehensive about Lion upgrade...how can I find out what I will lose if I upgrade?

Ajimd33 wrote:
I appreciate the prompt response. Having read several threads, you can appreciate why I would be hesistant to upgrade to the Lion. All I basically use is Office for Mac and the other basic functions such as email/calendar/address/contacts...etc. I have read horror stories about peoples stuff dissapearing into cyberspace and obvi dont want that to happen.
That's all nonsense. Most people don't post anything if they don't have any problems. People who do have problems usually have very specific reasons for them that they have caused themselves.

HT201612 My 2007 Macbook Pro isn't able to download Mac OS X 10.5 because the software is apparently up to date on 10.4.11?

My 2007 Macbook Pro isn't able to download Mac OS X 10.5 because the software is apparently up to date on 10.4.11?

Mac OS X 10.5 has never been available as a download, only on DVD.
It sounds like you're using Software Update and expecting to see 10.5 as an option, but that's not how it works. Software Update will update minor versions within the same Mac OS X branch (e.g. anything in the 10.4.x series), but it won't upgrade major versions (e.g. 10.4 -> 10.5). For that you need the DVD.

My macbook pro isn't automatically connecting to wifi when I open it. I have to manually enter the password every time although I always click "remember password". PLease advise

My macbook pro isn't automatically connecting to wifi when I open it. I have to manually enter the password every time although I always click "remember password". PLease advise

Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
          Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
          Keychain Access ▹ Preferences ▹ First Aid
If the box marked
          Keep login keychain unlocked
is not checked, check it.
Select
          Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.

Address book on macbook pro isn't syncing

Hi all,
I just discovered that the Address Book on my MacBook Pro isn't as up-to-date as the one on my iMac. I fairly recently updated to Snow Leopard. Is there something I can do to solve this? I sort of thought that everything was supposed to sync--every Mac and mobileMe.
Thanks so much for any help.

It just started to sync. Forget the question.

My user account on my MacBook Pro isn't giving me the option of 'edit picture'. How can I solve this problem?

So basically, I recently got a MacBook Pro, and the first thing I did when I got it, was set up my user account. However, I soon noticed that the only options for a user account icon were icons that my MacBook came with (flowers, footballs, piano etc.) or if I took a picture with my webcam. I know that I'm supposed to have an option of selecting a picture from my iPhoto library etc. but my mac isn't letting me do that. It's not giving me the option of 'edit picture' which I know directs you to your photo library.
<---- see, the 'edit' button doesn't highlight unless I click on a picture.
I'd appreciate it if someone could help.... thanks a lot!
-Durkit

You don't have to do it that way. All you need do is click on the image then click on this icon:
This is the Edit symbol, apparently.

The track pad on my Macbook pro isn't working well. The scrollbars are there but the only way it lets me scroll is with the arrows. It also doesn't let me highlight anything to delete it nor does it like me double click to open any documents. Help?

It isn't letting me copy and paste so the question is the subject, I am sorry.

Hi Miamel84,
Welcome to the Support Communities!
If your trackpad is unresponsive, a good troubleshooting step is to reset the PRAM and SMC on your system. The following articles will show you how to do that. Also see the final article in this post that addresses general issues with jumpy or erratic trackpads.
You can click on the links to see more details and screen shots.
I've highlighted the pertinent information for you below.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Before Resetting the SMC
Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to determine if the issue still occurs.
Press Command + Option + Escape to force quit any application that is not responding.
Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
Restart your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
Shut down your Mac by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.
Resetting the System Management Controller (SMC)
Resetting the SMC on Mac portables with a battery you can removeNote: Learn about removing the battery on MacBook and MacBook Pro.
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.
Resetting the SMC on portables with a battery you should not remove on your own
Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
About NVRAM and PRAMhttp://support.apple.com/kb/HT1379
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Portables and Magic Trackpad: Jumpy or erratic trackpad operation
http://support.apple.com/kb/TS1449
I hope this information helps ....
Have a great day!
- Judy

Macbook Pro isn't connecting to the internet unless it's on the guest profile

I recently purchased a brand new Macbook Pro less than a week ago and I've never been able to connect it to the Internet on my log in. This is my first Mac and honestly I don't believe it was worth the price since I can not use the Internet on it. The only way I can use the Internet is if the computer is on the guest profile. If the computer is logged onto my account the Internet stops working on all the other devices in the household(2 laptops, 2 iPhones, and 2 iPads). I've tried everything possible to fix this problem and nothing helps. The closest apple store is over 100 miles away so it is out of the question to go into the store. Any and all advice will be greatly appreciated.

Your warranty includes 90 days of phone support. Call AppleCare. If you don't get satisfaction that way, return the unit for exchange or a full refund within 14 days of delivery.

HT1277 My ICloud was hacked. So the email box on my Macbook Pro isn't working at all. However, I can use it when I login to ICLOUD and my IPhone. Why will it still not work on my laptop. Help please!

Hi,
My ICloud was hacked. So I updated my password and now have my Iphone and the Icloud online email working. Yet the email set up on my Macbook Pro still will not work and I ran through the troubleshooting. It has ICloud IMAP. Can someone please help me with this?
Thank you.

First, a caution: Do not retry passwords. Trying random passwords or wrong passwords more than (usually) twice, and that'll usually trip evasion, and you'll get blocked even with the right passwords. If you've retried random passwords, you'll have to let things "cool off" for a while, and try again later.
Open up the details drawer in the Mail.app Connection Doctor troubleshooting, and re-run the connection tests. Expurgate anything sensitive from the diagnostics, and post the iCloud-related errors here.
Alternatively, remove the iCloud account from the accounts listed within Mail.app. Re-add it. See if that clears the issue.
Alternatively and if the other options here fail, contact Apple iCloud support directly and request assistance.

My MacBook Pro isn't turning on, at first it would only turn on when being plugged in by its charger and continued to stay on 0% and now it won't even turn on even when plugged into charger. What's wrong with it?

Please help

Is this an early 2008 MacBook Pro?
I observed two of these machines work perfectly for several months (different users and workflows) with no issues and with normal shutdown. The next press of the power button is greeted by about 3 - 5 seconds of DVD click, hard disk seek, and then nothing. Different batteries, chargers, and memory chips were used with no machine revival.
As these two machines were fully depreciated employer hardware, they were scrapped, rather than provided to Apple for hardware diagnostic and likely expensive repair.

My MacBook pro isn't HDCP?

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