My Macbook Pro keeps shutting down then upon restart says "you shut down your computer because of a problem"

Help! from another thread, I read to look for the crash report and here is the latest one.
11/10/13 7:33:12.612 PM ReportCrash[5175]: com.apple.message.domain: com.apple.crashreporter.writereport.crash
com.apple.message.signature: loginwindow
com.apple.message.signature2: UNBUNDLED ||| 9.0 (9.0)
com.apple.message.signature3: 600799B5CF862B8C636BB2F28A7B081B
com.apple.message.result: NO
com.apple.message.summarize: YES
Sender_Mach_UUID: **************************************

If I were in your shoes, I would startup in Safe mode by depressing Command-Shift key. You continue pressing those keys until the Apple Logo appears aith a startup progress bar underneath. After it starts up, go to SystemPreferences/Users&Groups and select your user account:Login Items and remove all of them (noting so you can add them back afterwards. And reboot.
Alternatively, start up in single user mode (Command-S) and enter fsck -fy when the startup stops. Then reboot.
For myself, I always have an alternate startup drive available and Startup with the Option key depressed. This allows on the fly selection of the Startup drive and I select my alternate drive and then uses its tools, such as DiskWarrior to repair the drive of the Startup volume giving me problems. If you are using Lion, the Lion backup drive will appear and Disk Utility will be available.
Another alternative would be to startup with your original software installation CD.

Similar Messages

My macbook pro keeps booting up, then after a few seconds, goes back to the sign in page. This happened after I was doing software updates and my computer restarted in the middle of an update. Help! Thanks.

My macbook pro keeps booting up, then after a few seconds, goes back to the sign in page. This happened after I was doing software updates and my computer restarted in the middle of an update. Help! Thanks.

Start up in Safe Mode.
http://support.apple.com/kb/ph14204
Repair Disk Section: "Try Disk Utility"
http://support.apple.com/en-us/HT203176

Macbook pro keeps cutting out then wont turn on for a while then when it does same thing happens! Does any1 have any idea what the problem is?

Macbook pro keeps cutting out then wont turn on for a while then when it does same thing happens! Happens with charger plugged in or not and green charge light stays on even when it cuts out and cant be turned on! Does any1 have any idea what the problem is?

Try SMC and PRAM resets:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/ht1379
Ciao.

How do I get my mac mountain lion to stop saying, "You shut down your computer because of a problem?

My Mac Mountain Lion desktop computer keeps saying, "You shut down your computer because of a problem." How do I keep this from happening?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the page that opens.
Select the most recent panic log under System Diagnostic Reports. Post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

Recurring Message "You Shut Down Your Computer Because of a Problem"

I had a computer crash and since then I get a prompt after login (administrator or any other account) stating: "You shut down your computer because of a problem" and even when I choose to open the apps that were open during the crash it still prompts me again after a reboot.
Steps I have taken:
1. Booted into recovery and performed a disk and permissions repair to no avail
2. Attempted to login on other accounts and received same error.
3. Used Onyx to clear the cache on boot, kernel as well as applications
4. Used Oynx to rebuild the LaunchServices and dyld's shared cache.
Still have the problem even after booting into Safe Mode (prompt did not appear then, but reappeared when booting normally)
Any ideas.

Well this is the latest cut from the shutdown system log:
15014356 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
15014360 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
15014368 com.apple.launchd                1        com.apple.launchd        1         MIG request.
20014942 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
20014961 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 140546161005056/-7
20015033 com.apple.launchd                1        com.apple.launchd        1         System: Shutdown timer firing.
20015055 com.apple.launchd                1        com.apple.launchd        1         System: Still alive with 2/1 (normal/anonymous) children.
20015069 com.apple.launchd                1        com.apple.securityd      16        PID is still valid
20015087 com.apple.launchd                1        com.apple.securityd      16        Killability: dirty/idle-exit unsupported
20015098 com.apple.launchd                1        com.apple.coreservices.appleevents 92        PID is still valid
20015113 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Killability: dirty/idle-exit supported
20015118 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
20015121 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
20015130 com.apple.launchd                1        com.apple.launchd        1         MIG request.
20017392 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
20017409 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 140546157876984/-7
20017416 com.apple.launchd                1        com.apple.securityd      16        Dispatching kevent callback.
20017437 com.apple.launchd                1        com.apple.securityd      16        Exit timeout elapsed (20 seconds). Killing
20017465 com.apple.launchd                1        com.apple.securityd      16        Sent SIGKILL signal
20017470 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
20017473 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
20017485 com.apple.launchd                1        com.apple.launchd        1         MIG request.
20017524 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 69
20017532 com.apple.launchd                1        com.apple.launchd        1         System: Receive right returned to us: com.apple.SecurityServer
20017558 com.apple.launchd                1        com.apple.securityd      16        Tried to dispatch an already active job: PID is still valid.
20017564 com.apple.launchd                1        com.apple.launchd        1         System: No submanagers left.
20017569 com.apple.launchd                1        com.apple.securityd      16        Job is active: PID is still valid
20017574 com.apple.launchd                1        com.apple.securityd      16        Job was sent SIGTERM and SIGKILL.
20017578 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Job is active: PID is still valid
20017583 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Job was sent SIGTERM.
20017587 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
20017590 com.apple.launchd                1        com.apple.launchd        1         MIG request.
20019370 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
20019379 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 37/-1
20019411 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
20019414 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
20019421 com.apple.launchd                1        com.apple.launchd        1         MIG request.
20019447 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
20019457 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 16/-5
20019463 com.apple.launchd                1        com.apple.securityd      16        Dispatching kevent callback.
20019494 com.apple.launchd                1        com.apple.securityd      16        EVFILT_PROC event for job.
20019499 com.apple.launchd                1        com.apple.securityd      16        Reaping
20019534 com.apple.launchd                1        com.apple.securityd      16        Exited 20.002413 seconds after the first signal was sent
20019543 com.apple.launchd                1        com.apple.securityd      0         Exited while shutdown in progress. Processes remaining: 1/1
20019547 com.apple.launchd                1        com.apple.securityd      0         Job is useless. Removing.
20019553 com.apple.launchd                1        com.apple.securityd      0         Closing receive right for com.apple.SecurityServer
20019561 com.apple.launchd                1        com.apple.securityd      0         Mach service deleted: com.apple.SecurityServer
20019569 com.apple.launchd                1        com.apple.securityd      0         Removed
20019574 com.apple.launchd                1        com.apple.launchd        1         System: No submanagers left.
20019578 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Job is active: PID is still valid
20019582 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Job was sent SIGTERM.
20019586 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
20019589 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
20019596 com.apple.launchd                1        com.apple.launchd        1         MIG request.
20019927 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
20019936 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 140546156860424/-7
20019941 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Dispatching kevent callback.
20019954 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Exit timeout elapsed (20 seconds). Killing
20019973 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Sent SIGKILL signal
20019976 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
20019980 com.apple.launchd                1        com.apple.launchd        1         MIG demux succeeded.
20019986 com.apple.launchd                1        com.apple.launchd        1         MIG request.
20020571 com.apple.launchd                1        com.apple.launchd        1         MIG callout: 137000
20020579 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 73/-1
20020597 com.apple.launchd                1        com.apple.launchd        1         Handled kevent.
20020601 com.apple.launchd                1        com.apple.launchd        1         Dispatching kevent (ident/filter): 92/-5
20020605 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Dispatching kevent callback.
20020608 com.apple.launchd                1        com.apple.coreservices.appleevents 92        EVFILT_PROC event for job.
20020611 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Reaping
20020630 com.apple.launchd                1        com.apple.coreservices.appleevents 92        Exited 20.000797 seconds after the first signal was sent
20020637 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Exited while shutdown in progress. Processes remaining: 0/1
20020648 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Job was last to exit during shutdown of: System.
20020652 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Job is useless. Removing.
20020657 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Closing receive right for com.apple.coreservices.appleevents
20020681 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Mach service deleted: com.apple.coreservices.appleevents
20020689 com.apple.launchd                1        com.apple.coreservices.appleevents 0         Removed
20020694 com.apple.launchd                1        com.apple.launchd        1         System: No submanagers left.
20020697 com.apple.launchd                1        com.apple.launchd        1         System: Removing.
20020701 com.apple.launchd                1        com.apple.launchd        1         System: Removing job manager.
20020704 com.apple.launchd                1        0x7fd373c27610.anonymous.launchd 1         Reaping
20020711 com.apple.launchd                1        0x7fd373c27610.anonymous.launchd 0         Removed
20020849 com.apple.launchd                1        com.apple.launchd        1         System: Userspace shutdown finished at: Tue Jul 9 14:36:55 2013
20020860 com.apple.launchd                1        com.apple.launchd        1         System: Userspace shutdown took approximately 20 seconds.
20020904 com.apple.launchd                1        com.apple.launchd        1         VM statistics (now): Free: 1481341 Active: 163424 Inactive: 183775 Reactivations: 76638 PageIns: 1514234 PageOuts: 0 Faults: 187281111 COW-Faults: 20294866 Purgeable: 44 Purges: 47114
20020929 com.apple.launchd                1        com.apple.launchd        1         System: Stray process at shutdown: PID 11232 PPID 1 PGID 11231 tuxera_ntfs_dae
20020941 com.apple.launchd                1        com.apple.launchd        1         System: Sending SIGTERM to PID 11232 and continuing...
20020959 com.apple.launchd                1        com.apple.launchd        1         System: About to call: reboot(RB_HALT).

Has the "You shut down your computer because of a problem" message changed?

When I restart the computer after a Kernal Panic I get the message "You shut down your computer because of a problem. Click Report to see detailed information and send a report to Apple"; 2 buttons are shown: "Ignore" and "Report...". For some time now, when I click on "Report..." the message disappears but I used to get a window allowing me to type in information about (something like) what I was doing prior to the problem occurring with a button (something like) 'Send Report". Since the "Report" button now causes the message to disappear, is a Report still going to Apple? Thank you.

Open Console app
View the System Diagnostic Reports by clicking on the disclosure triangle next to it in the log list. If the log list isn't visible, click the Show Log List button.
Look for the latest report starting with "kernel"
Select the report and it will show in the pane on the right.
Select everything in the report except the Anonymous UUID.
Copy and paste it into a reply here.

White screen with Message "You shut down your computer because of a problem"

Computer will not boot up. White screen with message "You shut down your computer because of a problem"

Sorry, you should not have added MacKeeper. Delete it as soon as you can. See the following. Read and digest.
Do not install MacKeeper: Apple Support Communities
It's not your fault, it is an insidious piece of malware. So ...
Uninstall MacKeeper – updated « Phil Stokes
As soon as you can.

I am trying to upload my photos to iphoto. I keep receiving a error message that say "Iphoto cannot import your photos because there was a problem downloading an image" What do i Do?!

I am trying to upload my photos to iphoto. I keep receiving a error message that say "Iphoto cannot import your photos because there was a problem downloading an image" What do i Do?!

Remember: we cannot see your machine. There are 9 different versions of iPhoto and they run on 8 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Basic things like :
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For instance: 'iPhoto won't export' is best explained by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted?
- Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

My Macbook pro keeps quitting Safari while browsing. I have to shutdown the computer and restart to access the internet or my email. I t works for about 5 minutes then quits

My Macbook Pro cannot sustain Safari for more than 5 minutes. Once I hit return the "working" icon just keeps going round and round. The only way to access the internet or my email is to totally shut down and then restart.
Is there something I can check to see if there is a virus or is this a common problem. I just returned from a trip to the states and had no problem using my laptop there. I have had no problems until about 6 hours ago.
Help!!!!

Mac Basics: Time Machine
Resetting your keychain in Mac OS X

"You shut down your computer because of a problem" message at each starts

hello, yesterday my mac restarts because of a problem, but since every time I turn on my mac or I restart, it tells me the same message ( want to keep open the last open application,or not ?)
( MacBook Pro (Retina, 13 inch, late 2013), 2,4 GHz Intel Core i5, 8 Go 1600 MHz DDR3, OS x Yosemite 10.10.1 )
It show me that each time wen i start my computer, same if i shut down it without problems.
So, do anyone know how to stop this
thank you in advance
OBrassard
ps: sorry for my bad english

Open Console app
View the System Diagnostic Reports by clicking on the disclosure triangle next to it in the log list. If the log list isn't visible, click the Show Log List button.
Look for the latest report starting with "kernel"
Select the report and it will show in the pane on the right.
Select everything in the report except the Anonymous UUID.
Copy and paste it into a reply here.

You shut down your computer because of a problem

I loved my mac before all this, i have never had a problem since i bought it brand new in 2011. Can someone please help?
EtreCheck version: 2.1.5 (108)
Report generated December 31, 2014 at 2:11:17 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:32:52
Disk Information: ℹ️
M4-CT256M4SSD2 disk0 : (256.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh (disk1) / : 254.83 GB (23.19 GB free)
Core Storage: disk0s2 255.20 GB Online
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Logitech USB Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/launchd.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Remove]
Kernel Extensions: ℹ️
/Incompatible Software/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (7.0 15055.740667) [Support]
[not loaded] com.parallels.kext.prl_hypervisor (7.0 15055.740667) [Support]
[not loaded] com.parallels.kext.prl_netbridge (7.0 15055.740667) [Support]
[not loaded] com.parallels.kext.prl_usb_connect (7.0 15055.740667) [Support]
[not loaded] com.parallels.kext.prl_vnic (7.0 15055.740667) [Support]
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Support]
[loaded] com.Logitech.Control Center.HID Driver (3.4.0 - SDK 10.0) [Support]
[loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Support]
[not loaded] com.bodymedia.codelessAB185.kext (1) [Support]
[loaded] com.hzsystems.terminus.driver (4) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Support]
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.AT&T.attcm_AppStart.plist [Support]
[running] com.gopro.stereomodestatus.plist [Support]
[running] com.Logitech.Control Center.Daemon.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.sierrawireless.SwitchTool.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.valvesoftware.steamclean.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 25 Check version
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.0.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.6 [Support]
3rd Party Preference Panes: ℹ️
Cineform [Support]
Flash Player [Support]
Java [Support]
Logitech Control Center [Support]
MacFUSE [Support]
MusicManager [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      20% Google Chrome
      10% WindowServer
      2% hidd
      0% fontd
      0% AppleSpell
Top Processes by Memory: ℹ️
180 MB Google Chrome
151 MB Google Chrome Helper
146 MB Finder
112 MB WindowServer
86 MB System Information
Virtual Memory Information: ℹ️
2.67 GB Free RAM
3.96 GB Active RAM
630 MB Inactive RAM
1.33 GB Wired RAM
1.51 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 01:39:00 PM Self test - passed
Dec 31, 2014, 10:28:00 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-31-102800_[redacted].panic [Details]
Dec 30, 2014, 12:04:45 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-30-120445_[redacted].panic [Details]

EtreCheck version: 2.1.5 (108)
Report generated December 31, 2014 at 3:05:00 PM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:7:39
Disk Information: ℹ️
M4-CT256M4SSD2 disk0 : (256.06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh (disk1) / : 254.83 GB (23.19 GB free)
Core Storage: disk0s2 255.20 GB Online
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Logitech USB Receiver
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Incompatible Software/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (7.0 15055.740667) [Support]
[not loaded] com.parallels.kext.prl_hypervisor (7.0 15055.740667) [Support]
[not loaded] com.parallels.kext.prl_netbridge (7.0 15055.740667) [Support]
[not loaded] com.parallels.kext.prl_usb_connect (7.0 15055.740667) [Support]
[not loaded] com.parallels.kext.prl_vnic (7.0 15055.740667) [Support]
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.14) [Support]
[loaded] com.Logitech.Control Center.HID Driver (3.4.0 - SDK 10.0) [Support]
[loaded] com.Logitech.Unifying.HID Driver (1.2.0 - SDK 10.0) [Support]
[not loaded] com.bodymedia.codelessAB185.kext (1) [Support]
[loaded] com.hzsystems.terminus.driver (4) [Support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Support]
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[running] com.AT&T.attcm_AppStart.plist [Support]
[running] com.gopro.stereomodestatus.plist [Support]
[running] com.Logitech.Control Center.Daemon.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.sierrawireless.SwitchTool.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.google.GoogleContactSyncAgent.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.valvesoftware.steamclean.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 25 Check version
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.0.0 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.6 [Support]
3rd Party Preference Panes: ℹ️
Cineform [Support]
Flash Player [Support]
Java [Support]
Logitech Control Center [Support]
MacFUSE [Support]
MusicManager [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      7% Google Chrome
      6% WindowServer
      2% AppleSpell
      0% fontd
      0% pbs
Top Processes by Memory: ℹ️
198 MB Finder
163 MB Google Chrome
110 MB Google Chrome Helper
103 MB WindowServer
77 MB ocspd
Virtual Memory Information: ℹ️
3.27 GB Free RAM
3.51 GB Active RAM
534 MB Inactive RAM
1.27 GB Wired RAM
1.05 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 31, 2014, 02:57:56 PM Self test - passed
Dec 31, 2014, 10:28:00 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-31-102800_[redacted].panic [Details]
Dec 30, 2014, 12:04:45 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-30-120445_[redacted].panic [Details]

I have a Macbook Air (11-inch Mid 2012) that is running OS X Yosemite. Every time that I shut down the computer, then turn it back on I receive a notification as it logs in that says "You shut down your computer because of a problem".

I can't find out what that problem is. Any advice? Any ideas even as to what it might be? I haven't heard about this happening elsewhere.

Wed Mar 4 22:51:58 2015
*** Panic Report ***
panic(cpu 0 caller 0xffffff80054e7217): "complete() while dma active"@/SourceCache/xnu/xnu-2782.10.72/iokit/Kernel/IOMemoryDescriptor.cpp:330 5
Backtrace (CPU 0), Frame : Return Address
0xffffff80b3d7b910 : 0xffffff8004f2fe41
0xffffff80b3d7b990 : 0xffffff80054e7217
0xffffff80b3d7b9f0 : 0xffffff7f856559d4
0xffffff80b3d7ba40 : 0xffffff7f8564b21d
0xffffff80b3d7ba90 : 0xffffff7f8779210a
0xffffff80b3d7bae0 : 0xffffff7f87795c06
0xffffff80b3d7bb30 : 0xffffff7f856f43d0
0xffffff80b3d7bb70 : 0xffffff7f856ecdf5
0xffffff80b3d7bbc0 : 0xffffff7f856e6da8
0xffffff80b3d7bc10 : 0xffffff7f856e6e24
0xffffff80b3d7bc40 : 0xffffff7f859ac60d
0xffffff80b3d7bd20 : 0xffffff7f85dcd1bd
0xffffff80b3d7bde0 : 0xffffff7f85dce1c6
0xffffff80b3d7be20 : 0xffffff7f85ddf0ba
0xffffff80b3d7bed0 : 0xffffff7f85de80fe
0xffffff80b3d7bef0 : 0xffffff80054d563d
0xffffff80b3d7bf40 : 0xffffff80054d34ad
0xffffff80b3d7bf80 : 0xffffff80054d35a6
0xffffff80b3d7bfb0 : 0xffffff8005014dd7
      Kernel Extensions in backtrace:
         com.apple.iokit.IOStorageFamily(2.0)[76E50D45-C97B-3ED1-97C5-94E6E0EB4514]@0xff ffff7f85647000->0xffffff7f8566cfff
         com.apple.iokit.IOUSBFamily(710.4.14)[4030C18E-76A0-37E6-9612-2C901F789E41]@0xf fffff7f859a9000->0xffffff7f85a0dfff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f85724000
         com.apple.driver.AppleUSBXHCI(710.4.11)[0DB91E92-57AF-331B-88DC-02D58332F309]@0 xffffff7f85dcc000->0xffffff7f85dedfff
            dependency: com.apple.iokit.IOUSBFamily(710.4.14)[4030C18E-76A0-37E6-9612-2C901F789E41]@0xf fffff7f859a9000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f85724000
         com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.3)[57847321-2397-3193-9E71-65 636D81988F]@0xffffff7f856e2000->0xffffff7f8570cfff
         com.apple.iokit.IOSCSIBlockCommandsDevice(3.7.3)[4A9A3C67-F491-38BE-9465-B0060C D2288D]@0xffffff7f87791000->0xffffff7f877a4fff
            dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.7.3)[57847321-2397-3193-9E71-65 636D81988F]@0xffffff7f856e2000
            dependency: com.apple.iokit.IOStorageFamily(2.0)[76E50D45-C97B-3ED1-97C5-94E6E0EB4514]@0xff ffff7f85647000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14C109
Kernel version:
Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
Kernel slide:     0x0000000004c00000
Kernel text base: 0xffffff8004e00000
__HIB text base: 0xffffff8004d00000
System model name: MacBookAir5,1 (Mac-66F35F19FE2A0D05)
System uptime in nanoseconds: 134657900328046
last loaded kext at 134310473875580: com.apple.iokit.SCSITaskUserClient 3.7.3 (addr 0xffffff7f877a5000, size 36864)
last unloaded kext at 134398164453958: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f87770000, size 16384)
loaded kexts:
com.logmein.hamachi 1.0
com.apple.iokit.IOUSBAttachedSCSI 1.1.0
com.apple.filesystems.smbfs 3.0.0
com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
com.apple.driver.AudioAUUC 1.70
com.apple.filesystems.autofs 3.0
com.apple.driver.ApplePlatformEnabler 2.1.7d1
com.apple.driver.AGPM 100.15.5
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 269.25
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleMikeyDriver 269.25
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.5.0
com.apple.driver.AppleMCCSControl 1.2.11
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelHD4000Graphics 10.0.2
com.apple.driver.AppleIntelFramebufferCapri 10.0.2
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 705.4.2
com.apple.iokit.IOAHCIBlockStorage 2.7.0
com.apple.driver.AirPort.Brcm4360 910.26.12
com.apple.driver.AppleAHCIPort 3.1.0
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
com.apple.iokit.IOSerialFamily 11
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 269.25
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
com.apple.driver.AppleHDAController 269.25
com.apple.iokit.IOHDAFamily 269.25
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOBluetoothFamily 4.3.2f6
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.1d38
com.apple.iokit.IOSurface 97
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily2 156.6
com.apple.AppleGraphicsDeviceControl 3.8.6
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.CoreStorage 471.10.6
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 710.55
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 710.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 396
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
System Profile:
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 19 devices, 1 incoming serial ports
Thunderbolt Bus: MacBook Air, Apple Inc., 23.4
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Serial ATA Device: APPLE SSD TS064E, 60.67 GB
Model: MacBookAir5,1, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 2.4f19
Network Service: Wi-Fi, AirPort, en0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Mac Book Air shuts down completely if I close the cover and leave for hours. Message: you shut down your computer because of a problem. Any thoughts what is happening?

Mac Book Air shuts down completely if I close the cover and leave email running. Is n't it supposed to just sleep and awaken whe the cover is reopened? Instead, I have to boot it. Any idea what the problem is? I am unaware of any problem, just close the cover for safety.

Well I don't know anyone that closes the cove and leaves it for Hours... But try going to System Prefrences > Energy Saving > Uncheck Put Hard Disk to Sleep.

Installation keeps coming up to 'You must reboot your computer"

Hi,
I am trying to do a clean rebuild of my MacBook Pro from the Install DVD (OS 10.5.6) that came with the computer. My problem is that when I follow the instructions and boot from the DVD, Holding C or Alt to select boot drive, the drive spins for a little bit and always comes up to gray and black, multilingual screen saying "You must reboot your computer" I've tried this multiple times but I never get to the "Install OSX screen and select destination drive". I'm not sure what I'm doing wrong. I've searched a number of Mac savvy sites but no help. Thanks in advance. I've read a number of other posts asking why I would want to do a clean install and I would just rather restart with the computer the way it was the day it was new.

You're getting a classic kernel panic. See
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

Why does my Macbook Pro keep shutting down during installation of OSX Mountain Lion?

Why does my Macbook Pro keep shutting down during installation of OSX Mountain Lion?

Hmm, good luck then!
I'm pretty much exactly on the opposite side of the planet, but I've been to Vermont and remember its rural beauty well. However, I can't imagine you having the only Internet connection within a reasonable radius (where "neighbors" hanging off the same ISP don't count). Uh, that note only if your wired connection to the router produces no good result, either...

My Macbook Pro keeps shutting down then upon restart says "you shut down your computer because of a problem"

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