My macbook pro lost the display.  It is dark with the Apple logo faint black

I lost my display on my macbook pro.  I can faintly see the apple logo which is black

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  • When i turn my macbook pro on , the apple logo shows up, but it is just loading. I have tried to turn if off , but the same problem appears. Someone know what the problem is?

    when i turn my macbook pro on , the apple logo shows up, but it is just loading. I have tried to turn if off , but the same problem appears. Someone know what the problem is?

    Boot into Safe Mode
    A Safe Mode boot can take a few minutes compared to a normal boot.
    Once you are in Safe Mode open System Preferences > Accounts > Login Items
    If you have anything listed there to launch when you startup your Mac, delete all items.
    Then go to the Apple menu / Restart.
    You can also use Safe Mode to do a "live verification" of the startup disk in case it needs repairing.
    Help here >  Using Disk Utility to verify or repair disks

  • Changed RAM in Macbook Pro now the Apple logo appears then switches off

    Hi all,
    I hope someone can offer me some assistance with this.
    I'm using a Macbook Pro (unsure of the year) It's a 13" running an i5 and 4GB of ram. I believe it is running Mountain Lion.
    I took the back off and added one strip of 4gb to go along side the strip of 2 and rebooted the system. Now, when the Macbook turns on, it chimes, and the Apple logo appears and it turns off.
    I've tried resetting the NVRAM and removing the new chip and just using either the 2 or 2x2 that came with the MBP but to no avail. I've followed the instructions here, but nothing works.
    It seems very strange that just adding some extra Ram would cause the system to fall over. I've worked quite a bit on computers over the years and i'm 100% positive i didn't put the ram chip in as such that it would damage the unit.
    Do i have any other options here? If possible i don't really want to reinstall the OS and lose my programs. I'm not worried about the data as there isn't much on there but I have Office for Mac 2011(i think) installed and i no longer have the disc. Is there a way to do an OS repair which just overwrites the system files and not data?
    As said above, i've tried also booting into the recovery partition but the same thing happens, it starts to load then shuts off..
    Very confused!
    I hope someone can help
    Thanks,
    Sam.

    I tried to repair the disk permissions but it kept throwing up "live file system repair not supported" errors, plus when i tried to install Mavericks it said my disk was locked.
    I did a quick Google and I think I need to boot from a USB stick running Mavericks and try and repair from there..
    I'll report back on my findings. Thanks for your help so far.

  • My macbook pro won't display on a tv with hdmi cable

    My macbook pro won't display onto a tv with an hdmi cable.  But it isn't the cable or the tv because it worked with my girlfriends macbook pro.  When I tried it on her tv it came up with the display but it was sketchy.  On my tv it won't show up.  Is it a setting or could the display port be messed up?

    I had same problem with mac air.  After yosemite upgrade the firewall was on, turned it off and mac started to airplay to AppleTV again.

  • My Macbook Pro shows the apple and spinning wheel at start up but won't continue startup. Any Help would be appreciated.

    My Macbook Pro shows the Apple and spinning wheel at startup but will not continue the startup. Does anybody know how to get past this, so the computer continues to startup?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
         a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 4
    If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 9
    Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 10
    Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
    Step 11
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 12
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • My Macbook pro has the message on a black screen need the reboot disc then press any key to continue. Any Ideas, because I have no discs.

    My Macbook pro has the message on a black screen need the reboot disc then press any key to continue. Any Ideas, because I have no discs.I am running Lion OS

    Was this a dark gray screen that appeared with the message to restart the computer in five different languages? If so that's a kernel panic. It would help if you can post the panic log: Mac OS X- How to log a kernel panic. Also visit The XLab FAQs and read the FAQ on diagnosing kernel panics.

  • I cannot shut dow my MacBook Pro using the apple icon (as it was suppose to be), actually I have to press and hold the on/off buttom. I have taken twice for Mac dealer and they did not solve the problem. What must I do?

    I cannot shut dow my MacBook Pro using the apple icon (as it was suppose to be), actually I have to press and hold the on/off buttom. I have taken twice for Mac dealer and they did not solve the problem. What must I do? I would to remark that I have installed 2 antivirus and uninstalled one of them. Since then I have facing this troublesome issue. Thanks

    Uninstall the other AV software. They are not needed. All they do is cause trouble like you are having now.
    If you have been forcing the Mac to shut down with the power switch you may nave corrupted your disk. You should repair it with disk Utilty to remove any corruption the shutdwons may have cased.
    Allan

  • Hi, when powering up my macbook pro, when the apple symbol appears the screen flashes pink, can anyone advise whats up?

    Hi, when powering up my macbook pro, when the apple symbol appears the screen flashes pink, can anyone advise whats up?

    You can try a system reinstall:
    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • TS2446 Trying to buy pages and numbers on my new macbook pro, and the apple store is asking me security questions of which I've never answered. It's indicating that my answers are wrong. Any help would me great!

    Trying to buy pages and numbers on my new macbook pro, and the apple store is asking me security questions of which I've never answered. It's indicating that my answers are wrong. Any help would me great!

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support

  • Hi, is it possible to buy an azerty-macbook pro in the apple store in New York? Thanks

    Hi,
    I was searching on the site of apple but I didn't found it.
    Is it possible to buy an azerty macbook Pro in the apple store in New York?
    Or do I need to order it?
    Thanks,
    Stéphanie D

    Ask them!   (212) 336-1440

  • My iphone 5 died so I plugged it back in to charge and it will not turn on. It will turn to the screen with the apple logo and black screen then turn off again. Any suggestions?

    My iphone 5 died so I plugged it back in to charge and it will not turn on. It will turn to the screen with the apple logo and black screen then turn off again. Any suggestions?

    I leave it charging until it gets back to full, usually it turns on after a little bit of time after plugging it in, but all its doing is going to the apple logo screen and going blank again.

  • What to do when the apple logo and black screen persist (apple tv)

    What to do when the apple logo and black screen persist,  when connecting apple tv.

    Have you unplugged from the power for 30 secs and retried?
    If it constantly still does that it may have become corrupted and you'd need to restore via iTunes:
    Restoring your Apple TV - Apple Support

  • Macbook stuck at the apple logo and spinning wheel.

    I have an macbook pro 13inch (2009) and when the laptop starts it gets stuck at the apple logo and the spinning wheel.
    I have tried resetting the SMC and the NVRam or PRam, but this didn't help. The recovery mode doesn't start either.
    The only thing that does work is safe mode. I can boot my laptop normally in safe mode, but when i restart it, it's the same thing. Stuck at the spinning wheel.
    In safe mode i did a hdd controll but it didn't show any errors.
    Please help!

    NickRb wrote:
    The only thing that does work is safe mode. I can boot my laptop normally in safe mode, but when i restart it, it's the same thing.
    That suggests that there is a third party application that is the problem.  Look for same.
    Ciao.

  • Pronblems my macbook wont pass the apple logo

    i have a macbook with the snowleopard osx 10.6.4 and my macbook wont boot past the apple logo!
    i've tried pratically everything
    cmdoption+pr
    snowleopard dvd+c after the booting sound
    cmd+v
    taking of battery
    taking of adpter
    press the shift button after hearing the boot sound
    evry single thing but it wont just past that hateful apple logo!!
    the last operation i did was to cancel from my avast antivirus for mac (log system file) that was "according to the antivirus" a decompression bomb so i eliminated it directly from the source in finder library and after that pages won't just open and so i tried rebooting the system hoping it'll solve the problem but then it just keeps remaining stuck at the apple logo!!
    it just stays there for about 2 days now coz i tried waiting thinking it was only slow!!
    i can't take it to repair without an applecare it'll just be a **** of money!
    can anyonepls help me??
    i'm despirate!!

    Boot with the Apple Hardware Test disc and run the extended tests.

  • What is the best spec 15-inch MacBook Pro at the Apple Retail Store?

    Does the Apple Retail Store sell any 15-inch MacBook Pros with 8 GB of RAM or a 7,200-RPM drive?
    Do they just sell the most basic models?
    What have you seen recently?

    The amount of RAM is upgradable in-store (although you may have to wait an hour while they do it). The hard drive, processor, and display are not.
    I agree with Fortuny, it varies among stores. But usually the best spec is what you see on the MacBook Pro page at store.apple.com. At this moment, that is:
    15-inch: 2.2 GHz
    2.2GHz quad-core
    Intel Core i7
    4GB 1333MHz
    750GB 5400-rpm1
    Intel HD Graphics 3000
    AMD Radeon HD 6750M with 1GB GDDR5
    Built-in battery (7 hours)2
    Often the store will also carry this MacBook Pro, with and without the high-res anti-glare display.
    But again, your mileage may vary.

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