My macbook pro occasionally displays chinese.  How do I remove it?

I recently purchased a used Macbook Pro.  It's great most of the time, but on some screens it defaults to Chinese lettering.  I went to Language & Text in the System Preferences and removed all languages except U.S. English and English.  Unfortunately, this did not do it.
This was most noticable when I tried to install a clean and new version of Mountain Lion.  I created a boot USB drive.  Upon booting to the USB drive, it displayed the disc utility in Chinese.
I would appreciate any help.

Thank you for the reply, and yes.  I have rebooted the machine several times.
When I restart the computer and press the Option key, I get the following screen.  Please note that the wifi is in Chinese.

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