My MacBook pro only boots to a Grey screen and then tells me to restart
I start my MacBook pro up the apple logo comes on then a grey screen comes down from the top and it say hold down power botton for 7 seconds and restart but when I do it does the same thing all the time now
Your Mac is suffering from kernel panics.
I would suggest booting from the Install DVD and running AHT.
Allan
Similar Messages
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start up with a blank grey screen,The buttons have no reaction.
Try these steps:
https://support.apple.com/en-us/HT204325
Ciao. -
Macbook pro boots up at grey screen and then turns off!
Hello! My 3 month old macbook pro suddenly has problems booting up. I press power and it goes to the gray screen with the apple logo, the gears start spinning, and then it just shuts off! Any insight would be greatly appreciated!
Give this a try and see if it helps:
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Lion, Mountain Lion, or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
HT1379 my macbook pro wont boot past the grey screen with the little swirly thing constantly turning
I tried all the remedies that apple support suggested and got nothing. I cant even eject the cd from the cd rom
It would help to state in your post which remedies you tried that didn't work.
Start here > OS X Lion: If you see a gray screen at startup
If nothing there helped, try Starting up in Safe Mode
Safe Mode deletes some system caches that may help.
A Safe Mode boot takes longer than a normal boot so be patient. Once you are in Safe Mode, click Restart from the Apple menu.
If a Safe Mode boot didn't work, since your Mac has OS X v10.7 installed, restart your Mac while holding down the Command + R keys so you can access OS X Recovery built in utilities. The startup disk may need repairing.
Tip: Hold down the Eject key while starting up your Mac to eject a disc. -
Macbook pro will not advance beyond grey screen at beginning of boot
macbook pro will not advance beyond grey screen at beginning of boot
Try performing an SMC reset. I am having this problem also.
To perform an smc reset:
1. Shut down your Mac, leave the MagSafe charging in.
2. Push three buttons: shift + control + option and the power button. Push and release together.
3. Wait a few seconds then turn on your Mac as normal.
Hope that works out for you! -
macbook does not boot. stuck at grey screen. have tried single user mode, but text stops at AppleIntelCPUPPowerManagement: initialization complete, without anymore prompts. no hash key appears that will allow me to type in: fsck -fy
have my trials for IB in one week and my history notes are all on my hard drive, that has not been backed up. help please =(macbook does not boot. stuck at grey screen. have tried single user mode, but text stops at AppleIntelCPUPPowerManagement: initialization complete, without anymore prompts. no hash key appears that will allow me to type in: fsck -fy
have my trials for IB in one week and my history notes are all on my hard drive, that has not been backed up. help please =( -
Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?
What kind of noise?
The only things I can think of that make noise are fans and disks. Fans usually will not cause the computer to shutdown as you describe. My guess is your disk drive died. I hope you made a backup prior to start the ungrade.
Allan -
Why does my Mac boot with a Grey screen and a globe?
Why does my Mac boot with a Grey screen and a globe?
Usually means you don't have a bootable system installed so the OS is looking for a bootable system on the network.
Does the computer eventually start up shortly after the globe appears? If so then open Startup Disk preferences, select your boot volume and click on the Restart button. If this is not the case then you need to reinstall Snow Leopard.
Reinstall OS X without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/. -
I have Mac OS X Version 10.6.8 ,I want to buy the updated operating system that puts iMessage and Facetime on my Macbook Pro. What should I search for, and then purchase, in the App Store?
FaceTime can run in the version of OS X that you currently have. To get Messageyou need Mountain Lion. The protocol used by Messages is iMeassage.
The question is does your MBP meet the specs for Mountain Lion.
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space -
I need to repair my start up disc so I have to start up from installation disc. In doing so, my computer restarts, I hear the mac sound, then a grey screen and then turns off and goes on in this cycle endlessly. Why can't I restart from disc?
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple
logo appears.
5. Wait for installer to finish loading. -
when i turn on my computer it stays on the grey screen and then turns off by itself. How can I fix that?
Hi , and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive & clear caches.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
Hold alt or option key at bootup, do asny boot choices show up? -
When I am on an Internet site, my iPad will suddenly flash a grey screen and then go back to the home screen where I have to start Safari again and reopen my page. It does it frequently sometimes 3 times within 5 minutes. Anyone else have this trouble? It is driving me crazy!
Safari crash regularly
https://discussions.apple.com/thread/2460899?tstart=30 -
My macbook pro only boot from external drive
Hi, my macbook pro had a problem, some day way extremely slow, and i restarted it, when it was booting the little apple turned into a a circle with a slide cros and then into a folder ... and then into the apple.. and so.. many times... i tried to start in text mode.. and it said fail loading kernel..
and i tried everythin but couldnt make it work... until i extracted my hard drive, and plugged it in the same macbook pro using a usb adapter... and it worked.... does anyone knows what the **** is going on??.. and how can i fix it.. is a middle 20009Did you run fsck while booted into single user/verbose mode?
Run Repair Disk:
First check the S.M.A.R.T.status on your HD: Applications > Utilities > Disk Utility > in thepanel at left, select the first item in the list/your HD mechanism > look atthe bottom of the main window next to S.M.A.R.T. status and see if it says“Verified” or something more ominous like “Failing.”
If S.M.A.R.T.status is "Verified," run Repair Disk: Boot from install disc (insertdisc > restart > immediately hold down c key and keep holding it untilyou see “Preparing Installation”) > at first screen select the language andclick Continue > click on the Utilities Menu in the menu bar > open DiskUtility > select your HD in the panel on the left side> click Repair Diskat bottom of main window. Run this at least twice, and keep running it until itsays “appears ok” twice in a row. If that doesn’t happen, you may need astronger utility such as DiskWarrior or if the directory is damaged beyondrepair, you may need to reinstall the OS, or you may have a damaged HD (repairutilities can only repair the directory structure, not the HD itself). Whenthis is finished, quit Disk Utility, quit the installer, and restart. Oncebooted normally, go to Applications > Utilities > Disk Utility and runRepair Permissions. -
My macbook pro doesn't bootbeyond the grey screen with apple icon and spinning wheel.
My macbook pro doesn't boot beyond the grey screen with apple icon and spinning wheel. I used the "Option" button to access the Disk Utility function and run Repair Disk and Repair Disk Permissions. Should I restart my computer?
The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup -
Hi, I need some serious help immediately. I have been using an external hard disc to watch movies and stuff on my MacBook. However last night I removed the external hard disc accidentally without closing the programs that were still using the data from the hard disk and hence the complete MacBook got hanged and nothing responded. I tried using command Q to shut down the program buy it didn't help either. So finally I gave up and shut down the MacBook manually by pressing the power on/off button.
However when I tried restarting my MacBook I faced a serious problem. The start up won't boot beyond the grey screen showing a folder sign with a question mark sign in it .. I just don't know what to do. Somebody please help me and guide me through this problem
Awaiting quick response
Gratitude in advance
Regards
AJIf you try booting your Mac holding down the Option key, you should see the icon for Macintosh HD. Try selecting that to boot. If you can get in that way, go to System Preferences > Startup Disk and select your Mac HD, then click Restart.
If you can't see the Mac HD, the volume may indeed need repair as Niel said.
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