My MacBook Pro Retina 2013 has a Dead Pixel

I just noticed my MacBook Pro Retina has a dead pixel in it. It is black then changes to white when on a black screen. (It's just one) It just came out of no where, and I wanted to know if I was still in Warranty? And if not how mush would it cost to repair it?

Welcome to Apple Support Communities
Your Mac is in warranty if you purchased it less than a year ago. In this case, you can try taking the Mac to an Apple Store or reseller to see if they can replace the screen, although I have seen cases in which Apple refused to replace it if there was only one dead pixel. You do not lose anything by trying this.
Before taking the MacBook, make a backup of your files on an external drive with Time Machine.

Similar Messages

  • Macbook Pro Retina (2 or 3 dead pixels)

    Hello,
    My MBPR is around 8 months old and does have 2 or 3 dead pixels around the center of the screen. I didn't buy Apple care (i stil can) but i'm wondering if i even need it for a replacement/repair. Does Apple even does something with or without the Apple Care for only 2 or 3 dead pixels?
    I hope someone here got any experience in this.
    Cheers!

    The Apple warranty on the MBPr is one year from date of purchase so you are within the warranty period at 8 months.  Take the MBPr to an Apple store genius bar and discuss the display with the technicians and see what they will do about it.  Some have said that 2 or 3 pixels is below the threshold for service/replacement.  But you don't know for sure until you take it in and see what the techs will do about it.

  • My four months old retina 15" has a dead pixel

    Hey!
    My four months old macbook pro retina 15" has a dead pixel, clearly visable in the screen, and my question is " does the warranty covers it?"

    Thanks for answering...
    Okey, do I need to go to the shop where I bought it? Or could I go to an apple shop located near me? And how long time does it take for them to replace the screen?
    Best regards,
    Jack H

  • Hello, I have a Macbook pro retina-2013.  About Mavericks I could set my 4K monitor via HDMI on 2560x1440.  This I can not get through at Yosemite. Can someone help me there?

    Hello, I have a macbook pro retina-2013.
    About Mavericks I could set my 4K monitor via HDMI on 2560x1440.
    This I can not get through at Yosemite. Can someone help me there?

    They really pushed that it would all work great! Has anyone had the same struggle? Are there any step-by-step instructions to get linked up?
    Call Verizon's wireless tech support & explain your problem to them.  They will provide "step-by-step" instructions over the phone. 
    Take notes too!
    TIP:  If you do call & don't want to go through all those darn promps, when you initially call, just don't say anything.  The automatic voice will then say,  "will connect you to a service rep."

  • Hello, I have a Macbook pro retina-2013.  About Mavericks I could set my 4K monitor via HDMI on 2560x1440.  This I can not set at Yosemite. Can someone help me there?

    Hello, I have a Macbook pro retina-2013.  About Mavericks I could set my 4K monitor via HDMI on 2560x1440.  This I can not set at Yosemite. Can someone help me there?

    They really pushed that it would all work great! Has anyone had the same struggle? Are there any step-by-step instructions to get linked up?
    Call Verizon's wireless tech support & explain your problem to them.  They will provide "step-by-step" instructions over the phone. 
    Take notes too!
    TIP:  If you do call & don't want to go through all those darn promps, when you initially call, just don't say anything.  The automatic voice will then say,  "will connect you to a service rep."

  • MacBook Pro Retina (2013) and Photoshop Elements 12 or Lightroom 5?

    I have moved to a new MacBook Pro Retina (2013) from my old Windows 7 PC. As an amateur photographer which is better - Photoshop Elements 12 or Lightroom 5?

    Lightroom is already optimized for the retina display and PSE12 looks superb on the Macbook pro R. You are never going to get a retina display much larger than 15 inches but once tried you would never wish to go back to other monitors. It’s not just photos; all Apple apps on the MBPr including web browsing are optimized.
    Large monitors can be great if you are soft proofing images for print enlargements or for editing and rendering video where the extra real estate is useful. So it comes down to need. In general, images appear sharper on smaller displays.  I upload most of my photos to my own website and Google Analytics tells me that a high proportion of my visitors are increasingly viewing on iPads, tablets and smartphones. For me that makes the MBPr ideal for my photo editing. It has far superior clarity compared with the excellent 27 inch Dell Ultra Sharp monitor on my desktop machine.
    The only caveat is that nobody really knows the life of flash storage. Some say four years when writing continuously to the SSD drive and less once you start moving from unused space to overwriting. For that reason I always try to write to an external hard drive or SDXC card; reserving the SSD, as far as possible for running the applications.
    I think we are getting a bit off-topic as the OP already has the MBPr and only needs to decide between PSE & LR or both.

  • My MacBook Pro retina 2013 won't charge. I've checked all connections which are all ok. Little red light shows on magnetic plug, instead of usual green.

    My MacBook Pro retina 2013 won't charge. I've checked all connections which are all ok. Little red light shows on magnetic plug, instead of usual green.

    If you are seeing a Red LED, you may have a faulty MagSafe Adapter.
    I remember reading that the orange light is produced by a combination of a Red and Green LED. If that's the case, It seems that the adapter isn't lighting the green LED properly at that time.
    I would suggest you seek service with your nearest Genius Bar (Apple Retail Store) or Apple Authorised Service Provider as they have access to diagnostics which may assist in isolating any hardware issues you may be experiencing.
    Cheers.

  • MacBook Pro retina 2013 do not start and no light on the magsafe

    Hello
    I have a MacBook Pro Retina 2013 13' core i5 2.5 8gb ram
    My mac was open, connect to the sector with full power. I left it the time to lunch and when i came back maybe 2 hours after my mac was off, and no light on the magsafe.
    Impossible to start it.
    I tried the key sequence, nothing worked.
    I used the magsafe of a friend who have the same model, i had i green light for 10s before it turn slowly off. and nothing worked too.
    One of my neighbor on the same building, had the same problem at the same time, computer open (not a mac) and it turn off impossible to start it, he had to disconnect/reconnect the battery to solve the problem.
    May it be a power surge?
    Did i need to open it and disconnect the battery on the motherboard?
    Thank you for your help.

    A Few things to try if you haven't already:
    1. Try unplugging the charger from both the wall and from your MacBook Pro. Now, make sure the powerpoint the MacBook was connected to works by plugging it in any electrical appliance you have. After unplugging the test electrical appliance and verifying that everything is OK with the electrical source, wait a minute or two and just plug the charger back into your MacBook and the powerpoint.
    2. A possible problem could be a MagSafe port not working correctly. Look for any kind of debris inside the port that might prevent it from connecting the power adapter correctly to your MacBook. On the adapter, take a quick look at the DC connector for any type of debris and carefully check if any of the pins are missing, are bent, or stuck down.
    3. Try a quick restart. Just press CMD CTRL ALT EJECT For about 5 seconds.
    4. Try CMD, CTRL and POWER for about 5 seconds.
    5. If none of this works, my last suggestion is removing the battery connecters and power supplies ect and holding the power button for a few seconds and reconnecting everything.

  • MacBook Pro Retina 2013 stuck on boot every time after iPhone 5S is connected to it.

    I have a MacBook Pro Retina 2013 and I've noticed that every single time I connect the iPhone 5S to it at the next boot the Mac hangs.
    Booting in Safe Mode will eventually work (after about 20 minutes).
    I can reproduce this every single time with this combination. Any advice?

    You can try resetting the PRAM and SMC, but both of your devices are new. You can just make a Genius Bar appointment and let them figure it out.
    SMC
    http://support.apple.com/kb/ht3964
    PRAM
    http://support.apple.com/kb/PH14222

  • MacBook Pro Retina 2013 15" 2.8Ghz i7 OVERHEATING

    Hi,
    I have MacBook Pro Retina 2013 15" 2.8Ghz i7
    I use istat fan is set to max about 5500rpm. Temperature in idle ( clean reinstall just with istat menus, chrome, geekbech ) is about 80C when I try run geekbench temperature is about 105-110C so is very hot.
    Thanks for advice.
    If I take to Apple Store can help my there ?

    Hello MarkKiss
    Check out the article below about the operating temperature for your MacBook Pro. If you are still concerned, there are links within the article for further assistance.
    Mac notebooks: Operating temperature
    http://support.apple.com/kb/HT1778
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My macbook pro retina 2014 has crashed for the 2nd time in 2 mo

    My macbook pro retina 2014 has crashed for the 2nd time in 2 months. Can't get past the gray/apple screen.  The first time the genius bar tried all the different tricks to get it to boot all the way through, but in the end had to reinstall mavericks.  They said there weren't any indications of it being a hardware issue after running diagnostics.  The only possible reason is that it has something to do with some ProTools 10 plugins which I had downloaded in both occasions less than a week before.  I don't believe that would be the issue and I'm guessing it's a hardware issue at this point.  It's still under a factory warranty, so I'm not too concerned.  Thoughts?

    Try SMC and PRAM resets:
    http://support.apple.com/en-us/HT201295
    http://web.archive.org/web/20140711222006/http://support.apple.com/kb/ht1379
    If no success, try booting into the recovery partition and select Disk Utility from the 4 option menu.
    Run Disk Utility>First Aid, Verify and Repair.
    Any Change?
    Ciao.

  • 13" macbook pro retina 2013 problem: blank screen when waking up from standby

    I bought a 13" macbook pro retina 2013 about 3 months ago and it is for about a week or two that I encountered a problem: when I close the lid and open it after a while(or it goes to standby by not using it for some time and then I wake it up by pressing a button), sometimes it shows a blank dark screen(with mouse cursor) for about 15 seconds and then either the screen is turned off(and by pressing a key it shows the login screen) or it shows the normal login screen.

    I also have this problem, and now the
    NVIDIA GeForce GT 650M is not working at all
    I use gfxCardStatus for work on integrated card and i can't use other displays obviously, because all video outputs (HDMI & Thunderbolt) are taking their ways from discrete card (but working on other displays is my profession of audiovisual artist). My world guarranty is over now, new motherboard costs near 1500 $ and now i don't want what to do.Maybe reballing of videochip will help me, but i'm afraid that not autorised service in my country will kill my motherboard at all. This is my first mac & i have lost many time for take the money for buyng it. I have so much frustration.

  • Canopus ADVC110 to 15" macbook pro retina 2013 Model

    Hai All,
    How can i connect Canopus ADVC110 to 15" macbook pro retina 2013 Model

    Same doubt here,
    Theoretically you could use a Thunderbolt to Firewire adapter from Apple.
    The remaining question is: will it provide enougth energy to power the ADVC110 unit?

  • My macbook Pro 13" 2013 has a mouse problem, its not moving naturally, and keeps on moving around like its dancing. Please help solve this!!

    My macbook Pro 13" 2013 has a mouse problem, its not moving naturally, and keeps on moving around like its dancing. Please help solve this!!

    Go step by step and test.
    1. Restart
    2. Shut down the computer.
        Clean the trackpad with moist not wet microfiber cloth.
        System Preferences > Point & Click
        Try turning off three finger dragging and then turning it on after  testing.
    3. Is there any Bluetooth device nearby with failing batteries? If so, replace the batteries.
      4. Reset PRAM:   http://support.apple.com/kb/PH14222
    5. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    6. Close all windows and quit all applications.
        Click the Spotlight -the magnifying glass icon- in the menu bar. Enter Disk utility in the box.
        Select Disk Utility from the drop down. When the Disk utility window opens up,
        select  Macintosh HD, then First Aid.
        Click Repair Disk Permissions button.
        Ignore the  time remaining estimate.
        Last 1 minute may take longer.

  • Macbook Pro Retina (2013) keeps crashing.

    My 2013 MacBook Pro Retina keeps crashing. This has been happening every other day it seems. Usually while I am using Premiere Pro CC.
    Here is the crash report. I would love some help getting to the bottom of this as I'm not entirely sure how to find what is causing the problem.
    Anonymous UUID:       18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
    Wed Jan 15 13:16:25 2014
    panic(cpu 4 caller 0xffffff800ae54ba6): "a freed zone element has been modified: expected 0xffffff8040d831a0 but found 0x7acadea8d8c8aab1, bits changed 0x8535212898109b11, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.1.72/osfmk/kern/zalloc.c:461
    Backtrace (CPU 4), Frame : Return Address
    0xffffff81dc7435e0 : 0xffffff800ae22f69
    0xffffff81dc743660 : 0xffffff800ae54ba6
    0xffffff81dc7436a0 : 0xffffff800ae5267d
    0xffffff81dc743700 : 0xffffff800ae51d09
    0xffffff81dc743800 : 0xffffff800ae2aa2f
    0xffffff81dc743830 : 0xffffff800b24bf78
    0xffffff81dc743860 : 0xffffff800b24c0f2
    0xffffff81dc743890 : 0xffffff800b261b3a
    0xffffff81dc7438b0 : 0xffffff800b261c92
    0xffffff81dc7438e0 : 0xffffff800b2bba65
    0xffffff81dc743900 : 0xffffff800b2bb999
    0xffffff81dc743980 : 0xffffff800b2bb461
    0xffffff81dc7439e0 : 0xffffff7f8c6c5241
    0xffffff81dc743a50 : 0xffffff7f8c6c4ba5
    0xffffff81dc743ae0 : 0xffffff7f8c6c2f9d
    0xffffff81dc743b70 : 0xffffff800b2cccda
    0xffffff81dc743b90 : 0xffffff800b2cd83e
    0xffffff81dc743bf0 : 0xffffff800b2cb28f
    0xffffff81dc743d40 : 0xffffff800aeb6008
    0xffffff81dc743e50 : 0xffffff800ae26bb1
    0xffffff81dc743e80 : 0xffffff800ae139b5
    0xffffff81dc743ef0 : 0xffffff800ae1e003
    0xffffff81dc743f70 : 0xffffff800aec921d
    0xffffff81dc743fb0 : 0xffffff800aef3e26
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7f8c6b9000->0xffffff7f8c711fff
                dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f8b4ba000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f8b82b000
    BSD process name corresponding to current thread: Adobe Premiere P
    Mac OS version:
    13B42
    Kernel version:
    Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
    Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
    Kernel slide:     0x000000000ac00000
    Kernel text base: 0xffffff800ae00000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 267732477566738
    last loaded kext at 209093043918730: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f8d2a7000, size 20480)
    last unloaded kext at 209153107965312: com.apple.driver.AppleUSBCDC          4.2.1b2 (addr 0xffffff7f8d2a7000, size 16384)
    loaded kexts:
    com.nvidia.CUDA          1.1.0
    com.contourdesign.driver.shuttle          2.2
    com.promise.driver.stex          5.1.66
    com.apple.iokit.IOUSBAttachedSCSI          1.0.5
    com.apple.filesystems.afpfs          11.0
    com.apple.nke.asp-tcp          8.0.0
    com.apple.filesystems.smbfs          2.0.0
    com.apple.iokit.SCSITaskUserClient          3.6.0
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AppleRAID          4.0.6
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.filesystems.autofs          3.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.0f6
    com.apple.filesystems.ntfs          3.11
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AGPM          100.14.11
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.GeForce          8.1.8
    com.apple.driver.AppleMikeyDriver          2.5.3fc1
    com.apple.driver.AppleHDA          2.5.3fc1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleIntelHD4000Graphics          8.1.8
    com.apple.driver.AppleUSBDisplays          360.8.14
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleIntelFramebufferCapri          8.1.8
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleMuxControl          3.4.12
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleThunderboltIP          1.0.10
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.9b9
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleUSBHub          650.4.4
    com.apple.driver.AppleAHCIPort          2.9.5
    com.apple.driver.AppleUSBEHCI          650.4.1
    com.apple.driver.AppleUSBXHCI          650.4.3
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.0
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.security.SecureRemotePassword          1.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.0
    com.apple.driver.AppleBluetoothHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.driver.IOBluetoothHIDDriver          4.2.0f6
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.iokit.IOAcceleratorFamily          98.7.1
    com.apple.nvidia.driver.NVDAGK100Hal          8.1.8
    com.apple.nvidia.driver.NVDAResman          8.1.8
    com.apple.driver.DspFuncLib          2.5.3fc1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.iokit.IOAcceleratorFamily2          98.7.1
    com.apple.AppleGraphicsDeviceControl          3.4.12
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleHDAController          2.5.3fc1
    com.apple.iokit.IOHDAFamily          2.5.3fc1
    com.apple.driver.AppleGraphicsControl          3.4.12
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.6
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleUSBAudio          2.9.3f17
    com.apple.iokit.IOAudioFamily          1.9.4fc11
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.driver.IOPlatformPluginFamily          5.5.1d27
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOGraphicsFamily          2.3.6
    com.apple.iokit.IOBluetoothFamily          4.2.0f6
    com.apple.driver.AppleSMC          3.1.6d1
    com.apple.driver.AppleThunderboltPCIUpAdapter          1.4.0
    com.apple.driver.AppleThunderboltDPOutAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPInAdapter          2.5.0
    com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0
    com.apple.driver.AppleUSBMultitouch          240.6
    com.apple.iokit.IOUSBHIDDriver          650.4.4
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          650.4.0
    com.apple.iokit.IOSCSIParallelFamily          3.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.driver.AppleThunderboltNHI          1.9.2
    com.apple.iokit.IOThunderboltFamily          2.8.5
    com.apple.iokit.IOEthernetAVBController          1.0.3b3
    com.apple.driver.mDNSOffloadUserClient          1.0.1b4
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    com.apple.kec.pthread          1
    Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Display Ethernet, Ethernet, en2
    Network Service: Wi-Fi, AirPort, en0
    PCI Card: pci105a,8760, RAID Controller, Thunderbolt@10,0,0
    PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@137,0,0
    PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@138,0,0
    PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,0
    PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@136,0,1
    PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@136,0,2
    PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@13,0,0
    Serial ATA Device: APPLE SSD SD512E, 500.28 GB
    Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
    Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
    USB Device: USB3.0 Hub
    USB Device: USB3.0 Hub
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: USB2.0 Hub
    USB Device: AudioBox USB
    USB Device: USB2.0 Hub
    USB Device: Hub
    USB Device: ShuttlePRO v2
    USB Device: Display Audio
    USB Device: FaceTime HD Camera (Display)
    USB Device: Apple Thunderbolt Display
    Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
    Thunderbolt Device: Thunderbolt Display, Apple Inc., 1, 26.2
    Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2
    Please Help!!

    Yeah I think thats what it is as well. I downloaded their beta driver and am still having issues, not nearly as much but still crashing every once and a while. its a real bummer cause the contour is so helpful.
    Here is my most recent crash report. Also as mentioned and recomended above I have removed all instances of Nvidia drivers but for some reason there is still a trace of it somewhere and I cant figure out where.
    Anonymous UUID:       18BB84CA-EF46-AC1F-FFD9-B30FCF828A99
    Wed Mar  5 16:44:45 2014
    panic(cpu 0 caller 0xffffff8007654c96): "a freed zone element has been modified: expected 0xffffff802b4d1bc0 but found 0x7acade92dcbeeb1d, bits changed 0x85352112f7f3f0dd, at offset 8 of 16 in zone: kalloc.16"@/SourceCache/xnu/xnu-2422.90.20/osfmk/kern/zalloc.c:461
    Backtrace (CPU 0), Frame : Return Address
    0xffffff81dbe836b0 : 0xffffff8007622fa9
    0xffffff81dbe83730 : 0xffffff8007654c96
    0xffffff81dbe83770 : 0xffffff800765276d
    0xffffff81dbe837d0 : 0xffffff8007651df9
    0xffffff81dbe838d0 : 0xffffff800762aa6f
    0xffffff81dbe83900 : 0xffffff8007a83c5f
    0xffffff81dbe83920 : 0xffffff8007ab1815
    0xffffff81dbe839d0 : 0xffffff8007ab1abd
    0xffffff81dbe83a10 : 0xffffff7f88edf832
    0xffffff81dbe83a50 : 0xffffff7f88ef279f
    0xffffff81dbe83ab0 : 0xffffff7f88ef5d96
    0xffffff81dbe83b00 : 0xffffff7f88ef6640
    0xffffff81dbe83b40 : 0xffffff8007acdc6d
    0xffffff81dbe83ba0 : 0xffffff8007acb81f
    0xffffff81dbe83cf0 : 0xffffff80076b6558
    0xffffff81dbe83e00 : 0xffffff8007626bf1
    0xffffff81dbe83e30 : 0xffffff80076139f5
    0xffffff81dbe83ea0 : 0xffffff800761e043
    0xffffff81dbe83f20 : 0xffffff80076c962d
    0xffffff81dbe83fb0 : 0xffffff80076f38f8
          Kernel Extensions in backtrace:
             com.apple.iokit.IOAcceleratorFamily(98.14)[E354596B-CE66-31A7-B0DC-834008B85FCA ]@0xffffff7f88ed8000->0xffffff7f88f30fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f87cbb000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f87ff6000
    BSD process name corresponding to current thread: Google Chrome He
    Mac OS version:
    13C64
    Kernel version:
    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
    Kernel slide:     0x0000000007400000
    Kernel text base: 0xffffff8007600000
    System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
    System uptime in nanoseconds: 188441501670302
    last loaded kext at 179224491115734: com.apple.driver.AppleIntelMCEReporter          104 (addr 0xffffff7f89bd1000, size 49152)
    last unloaded kext at 182943731779895: com.apple.iokit.IOFireWireSBP2          4.2.6 (addr 0xffffff7f89ccb000, size 110592)
    loaded kexts:
    com.promise.driver.stex          5.2.7
    com.contourdesign.shuttle.kext          3.0
    com.nvidia.CUDA          1.1.0
    com.apple.driver.AppleBluetoothMultitouch          80.14
    com.apple.iokit.SCSITaskUserClient          3.6.6
    com.apple.driver.AppleUSBDisplays          360.8.14
    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2
    com.apple.driver.AppleFWOHCI          4.9.9
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AGPM          100.14.15
    com.apple.driver.ApplePlatformEnabler          2.0.9d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10
    com.apple.driver.AppleMikeyHIDDriver          124
    com.apple.driver.AppleMikeyDriver          2.6.0f1
    com.apple.driver.AppleHDA          2.6.0f1
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleHWAccess          1
    com.apple.driver.AppleUpstreamUserClient          3.5.13
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.GeForce          8.2.4
    com.apple.driver.AppleMCCSControl          1.1.12
    com.apple.driver.AppleThunderboltIP          1.1.2
    com.apple.driver.AppleLPC          1.7.0
    com.apple.driver.AppleMuxControl          3.4.35
    com.apple.driver.AppleSMCLMU          2.0.4d1
    com.apple.driver.AppleIntelHD4000Graphics          8.2.4
    com.apple.driver.AppleIntelFramebufferCapri          8.2.4
    com.apple.driver.AppleUSBTCButtons          240.2
    com.apple.driver.AppleUSBTCKeyboard          240.2
    com.apple.driver.AppleRAID          4.0.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          35
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.5.1
    com.apple.driver.AppleUSBHub          666.4.0
    com.apple.driver.AppleSDXC          1.5.2
    com.apple.driver.AirPort.Brcm4331          700.20.22
    com.apple.driver.AppleAHCIPort          3.0.0
    com.apple.driver.AppleUSBEHCI          660.4.0
    com.apple.driver.AppleUSBXHCI          670.4.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleRTC          2.0
    com.apple.driver.AppleACPIButtons          2.0
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          2.1
    com.apple.driver.AppleACPIEC          2.0
    com.apple.driver.AppleAPIC          1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
    com.apple.nke.applicationfirewall          153
    com.apple.security.quarantine          3
    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0
    com.apple.iokit.IOSCSIParallelFamily          3.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          170.15
    com.apple.driver.AppleHIDKeyboard          170.15
    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10
    com.apple.driver.AppleMultitouchDriver          245.13
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6
    com.apple.iokit.IOUSBMassStorageClass          3.6.0
    com.apple.driver.AppleUSBAudio          2.9.5f4
    com.apple.iokit.IOFireWireIP          2.2.6
    com.apple.iokit.IOEthernetAVBController          1.0.3b4
    com.apple.driver.mDNSOffloadUserClient          1.0.1b5
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.driver.AppleThunderboltPCIUpAdapter          1.4.5
    com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7
    com.apple.kext.triggers          1.0
    com.apple.iokit.IOSerialFamily          10.0.7
    com.apple.driver.DspFuncLib          2.6.0f1
    com.apple.vecLib.kext          1.0.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10
    com.apple.iokit.IOBluetoothFamily          4.2.3f10
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.iokit.IOAudioFamily          1.9.5fc2
    com.apple.kext.OSvKernDSPLib          1.14
    com.apple.iokit.IOAcceleratorFamily          98.14
    com.apple.nvidia.driver.NVDAGK100Hal          8.2.4
    com.apple.nvidia.driver.NVDAResman          8.2.4
    com.apple.driver.AppleSMBusController          1.0.11d1
    com.apple.driver.AppleHDAController          2.6.0f1
    com.apple.iokit.IOHDAFamily          2.6.0f1
    com.apple.driver.AppleSMBusPCI          1.0.12d1
    com.apple.driver.IOPlatformPluginFamily          5.7.0d10
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.driver.AppleGraphicsControl          3.4.35
    com.apple.driver.AppleSMC          3.1.8
    com.apple.iokit.IOSurface          91
    com.apple.iokit.IOAcceleratorFamily2          98.14
    com.apple.AppleGraphicsDeviceControl          3.4.35
    com.apple.iokit.IONDRVSupport          2.4.1
    com.apple.iokit.IOGraphicsFamily          2.4.1
    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5
    com.apple.driver.AppleUSBMultitouch          240.9
    com.apple.iokit.IOUSBHIDDriver          660.4.0
    com.apple.driver.AppleUSBMergeNub          650.4.0
    com.apple.driver.AppleUSBComposite          656.4.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6
    com.apple.driver.AppleThunderboltNHI          2.0.1
    com.apple.iokit.IOThunderboltFamily          3.2.7
    com.apple.iokit.IO80211Family          630.35
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          660.4.2
    com.apple.iokit.IOAHCIFamily          2.6.5
    com.apple.iokit.IOUSBFamily          675.4.0
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.11
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          23
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.9
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.8 GHz, 16 GB, SMC 2.3f36
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Display Ethernet, Ethernet, en2
    Network Service: Wi-Fi, AirPort, en0
    PCI Card: pci105a,8760, RAID Controller, Thunderbolt@195,0,0
    PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@14,0,0
    PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@13,0,0
    PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,0
    PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@12,0,1
    PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@12,0,2
    PCI Card: pci1b4b,9182, AHCI Controller, Thunderbolt@199,0,0
    PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@21,0,0
    PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@20,0,0
    PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,0
    PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@19,0,1
    PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@19,0,2
    PCI Card: pci1b21,612, AHCI Controller, Thunderbolt@24,0,0
    Serial ATA Device: APPLE SSD SD512E, 500.28 GB
    Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
    Serial ATA Device: ST1000LM024 HN-M101MBB, 1 TB
    Serial ATA Device: Hitachi HUS724020ALE640, 2 TB
    USB Device: Hub
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Hub
    USB Device: USB2.0 Hub
    USB Device: USB2.0 Hub
    USB Device: Rugged USB3 THB
    USB Device: Expansion Desk
    USB Device: Rugged USB3 THB
    USB Device: AudioBox USB
    USB Device: Apple Thunderbolt Display
    USB Device: FaceTime HD Camera (Display)
    USB Device: Display Audio
    USB Device: Hub
    USB Device: ShuttlePRO v2
    USB Device: Apple Thunderbolt Display
    USB Device: Display Audio
    USB Device: FaceTime HD Camera (Display)
    Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
    Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 1, 19.2
    Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2

Maybe you are looking for