My MacBook Pro running on OS 10.7.5 suddenly freezes

I have run EtreCheck. Please find below the report. What do I need to do to resolve the problem? Should I
Many thanks in advance!
EtreCheck version: 2.1.6 (109)
Report generated 23 January 2015 09:06:37 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (17-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,3
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 156
Video Information: ℹ️
AMD Radeon HD 6750M - VRAM: 1024 MB
Color LCD 1920 x 1200
Intel HD Graphics 3000 - VRAM: 384 MB
System Software: ℹ️
Mac OS X 10.7.5 (11G63) - Time since boot: 11:9:39
Disk Information: ℹ️
APPLE HDD HTS541075A9E682 disk0 : (750.16 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 749.16 GB (403.10 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R   UJ-898
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple, Inc. MacBook Pro
Kernel Extensions: ℹ️
/Library/StartupItems/Parallels
[not loaded] com.parallels.kext.Pvsvnic (3.0) [Support]
/System/Library/Extensions
[not loaded] com.cisco.nke.ipsec (2.0.1) [Support]
[not loaded] com.parallels.kext.ConnectUSB (3.0.0) [Support]
[not loaded] com.parallels.kext.Pvsnet (3.0) [Support]
[not loaded] com.parallels.kext.hypervisor (3.0) [Support]
[not loaded] com.parallels.kext.vmmain (3.0) [Support]
[loaded] com.sophos.kext.sav (9.1.5 - SDK 10.7) [Support]
[loaded] com.sophos.nke.swi (9.1.0 - SDK 10.8) [Support]
Startup Items: ℹ️
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
Parallels: Path: /Library/StartupItems/Parallels
ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.cisco.anyconnect.gui.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[running] com.cisco.anyconnect.vpnagentd.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[failed] com.sophos.intercheck.plist [Support] [Details]
[failed] com.sophos.notification.plist [Support] [Details]
[loaded] com.sophos.scan.plist [Support]
[running] com.sophos.sxld.plist [Support]
[failed] com.sophos.webd.plist [Support] [Details]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.Livestation.plist [Support]
[loaded] com.pv.tsuninstall.plist [Support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Support]
Flip4Mac WMV Plugin: Version: 2.2.3.7 [Support]
RealPlayer Plugin: Version: Unknown [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.287
QuickTime Plugin: Version: 7.7.1
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
User internet Plug-ins: ℹ️
fbplugin_1_0_1: Version: Unknown [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      2% WebProcess
      1% Microsoft Word
      0% WindowServer
      0% Microsoft Excel
      0% Microsoft PowerPoint
Top Processes by Memory: ℹ️
352 MB WebProcess
322 MB thunderbird
219 MB mds
180 MB System Preferences
137 MB Safari
Virtual Memory Information: ℹ️
221 MB Free RAM
2.20 GB Active RAM
987 MB Inactive RAM
881 MB Wired RAM
3.61 GB Page-ins
1.31 GB Page-outs
Diagnostics Information: ℹ️
Jan 23, 2015, 09:08:41 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090841_[redact ed].crash
Jan 23, 2015, 09:08:41 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090841_[redacted]. crash
Jan 23, 2015, 09:08:30 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090830_[redact ed].crash
Jan 23, 2015, 09:08:27 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090827_[redacted].cr ash
Jan 23, 2015, 09:08:17 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090817_[redacted].cr ash
Jan 23, 2015, 09:08:10 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090810_[redacted]. crash
Jan 23, 2015, 09:08:07 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090807_[redacted].cr ash
Jan 23, 2015, 09:08:00 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090800_[redacted]. crash
Jan 23, 2015, 09:07:50 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090750_[redact ed].crash
Jan 23, 2015, 09:07:40 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090740_[redacted]. crash
Jan 23, 2015, 09:07:37 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090737_[redacted].crash
Jan 23, 2015, 09:07:37 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090737_[redacted].cr ash
Jan 23, 2015, 09:07:30 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090730_[redacted]. crash
Jan 23, 2015, 09:07:27 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090727_[redacted].cr ash
Jan 23, 2015, 09:07:27 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090727_[redacted].crash
Jan 23, 2015, 09:07:19 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090719_[redact ed].crash
Jan 23, 2015, 09:07:19 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090719_[redacted]. crash
Jan 23, 2015, 09:07:17 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090717_[redacted].cr ash
Jan 23, 2015, 09:06:59 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090659_[redact ed].crash
Jan 23, 2015, 09:06:49 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090649_[redact ed].crash
Jan 23, 2015, 09:06:47 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090647_[redacted].crash
Jan 23, 2015, 09:06:47 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090647_[redacted].cr ash
Jan 23, 2015, 09:06:39 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090639_[redacted]. crash
Jan 23, 2015, 09:06:37 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090637_[redacted].cr ash
Jan 23, 2015, 09:06:37 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090637_[redacted].crash
Jan 23, 2015, 09:06:27 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090627_[redacted].cr ash
Jan 23, 2015, 09:06:18 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090618_[redacted]. crash
Jan 23, 2015, 09:06:08 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090608_[redact ed].crash
Jan 23, 2015, 09:06:07 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090607_[redacted].crash
Jan 23, 2015, 09:06:07 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090607_[redacted].cr ash
Jan 23, 2015, 09:05:58 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090558_[redact ed].crash
Jan 23, 2015, 09:05:58 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090558_[redacted]. crash
Jan 23, 2015, 09:05:57 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090557_[redacted].crash
Jan 23, 2015, 09:05:57 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090557_[redacted].cr ash
Jan 23, 2015, 09:05:48 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090548_[redacted]. crash
Jan 23, 2015, 09:05:47 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090547_[redacted].cr ash
Jan 23, 2015, 09:05:47 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090547_[redacted].crash
Jan 23, 2015, 09:05:38 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090538_[redact ed].crash
Jan 23, 2015, 09:05:27 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090527_[redacted].crash
Jan 21, 2015, 06:34:05 PM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-21-183405_[redact ed].crash
Jan 21, 2015, 06:33:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Sophos Anti-Virus_2015-01-21-183352_[redacted].crash
Jan 21, 2015, 06:25:02 PM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-21-182502_[redact ed].crash
Jan 21, 2015, 06:20:11 PM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-21-182011_[redacted].cr ash
Jan 20, 2015, 05:47:50 PM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-20-174750_[redacted].crash
Jan 20, 2015, 05:47:50 PM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-20-174750_[redacted].cr ash
Jan 23, 2015, 09:05:28 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090528_[redact ed].crash
Jan 20, 2015, 05:47:50 PM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-20-174750_[redact ed].crash
Jan 17, 2015, 11:45:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-01-17-114509_[redacted].panic [Details]
Jan 23, 2015, 09:06:49 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090649_[redacted]. crash
Jan 23, 2015, 09:08:37 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090837_[redacted].cr ash
Jan 23, 2015, 09:08:37 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090837_[redacted].crash
Jan 23, 2015, 09:08:30 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090830_[redacted]. crash
Jan 23, 2015, 09:08:27 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090827_[redacted].crash
Jan 23, 2015, 09:08:21 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090821_[redact ed].crash
Jan 23, 2015, 09:08:21 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090821_[redacted]. crash
Jan 23, 2015, 09:08:17 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090817_[redacted].crash
Jan 23, 2015, 09:08:10 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090810_[redact ed].crash
Jan 23, 2015, 09:08:07 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090807_[redacted].crash
Jan 23, 2015, 09:08:00 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090800_[redact ed].crash
Jan 23, 2015, 09:07:57 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090757_[redacted].crash
Jan 23, 2015, 09:07:57 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090757_[redacted].cr ash
Jan 23, 2015, 09:07:50 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090750_[redacted]. crash
Jan 23, 2015, 09:07:47 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090747_[redacted].cr ash
Jan 23, 2015, 09:07:47 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090747_[redacted].crash
Jan 23, 2015, 09:07:40 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090740_[redact ed].crash
Jan 23, 2015, 09:07:30 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090730_[redact ed].crash
Jan 23, 2015, 09:07:17 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090717_[redacted].crash
Jan 23, 2015, 09:07:09 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090709_[redact ed].crash
Jan 23, 2015, 09:07:09 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090709_[redacted]. crash
Jan 23, 2015, 09:07:07 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090707_[redacted].cr ash
Jan 23, 2015, 09:07:07 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090707_[redacted].crash
Jan 23, 2015, 09:06:59 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090659_[redacted]. crash
Jan 23, 2015, 09:06:57 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090657_[redacted].cr ash
Jan 23, 2015, 09:06:57 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090657_[redacted].crash
Jan 23, 2015, 09:06:39 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090639_[redact ed].crash
Jan 23, 2015, 09:06:29 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090629_[redact ed].crash
Jan 23, 2015, 09:06:29 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090629_[redacted]. crash
Jan 23, 2015, 09:06:27 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090627_[redacted].crash
Jan 23, 2015, 09:06:18 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090618_[redact ed].crash
Jan 23, 2015, 09:06:17 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090617_[redacted].cr ash
Jan 23, 2015, 09:06:17 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090617_[redacted].crash
Jan 23, 2015, 09:06:08 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090608_[redacted]. crash
Jan 23, 2015, 09:05:48 AM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-23-090548_[redact ed].crash
Jan 23, 2015, 09:05:38 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090538_[redacted]. crash
Jan 23, 2015, 09:05:37 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090537_[redacted].cr ash
Jan 23, 2015, 09:05:37 AM /Library/Logs/CrashReporter/SophosAntiVirus_2015-01-23-090537_[redacted].crash
Jan 23, 2015, 09:05:28 AM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-23-090528_[redacted]. crash
Jan 23, 2015, 09:05:27 AM /Library/Logs/DiagnosticReports/SophosAntiVirus_2015-01-23-090527_[redacted].cr ash
Jan 22, 2015, 09:57:34 PM Self test - passed
Jan 21, 2015, 06:33:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Sophos Anti-Virus_2015-01-21-183349_[redacted].crash
Jan 21, 2015, 06:17:50 PM /Library/Logs/DiagnosticReports/SophosWebIntelligence_2015-01-21-181750_[redact ed].crash
Jan 20, 2015, 05:47:50 PM /Library/Logs/CrashReporter/SophosWebIntelligence_2015-01-20-174750_[redacted]. crash

Your Sophos anti-virus software is crashing a LOT. Uninstall it, and do not reinstall it.
For information on how to properly protect yourself from malware, see my Mac Malware Guide.
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

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Macbook Pro running very slow all of a sudden

Hello, my mac has suddenly started running extremely slow. It sits on the grey screen on start up for about 10 mins and i get the spinning wheel constantly when using through the day. it is also running extremely hot when in use and the fans are almost always on full power. ive cleaned some room on it and checked the fans for lint and dust. programs sometimes just shut down also. i read in other posts to run a etresoft report as that can help identify problems so here are my results. any help would be excellent thanks.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 9:15:10 am AEST
Hardware Information: ?
MacBook Pro (15-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: (null)
Color LCD 1440 x 900
NVIDIA GeForce GT 650M - VRAM: 512 MB
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:31:6
Disk Information: ?
APPLE HDD ST500LM012 disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (20.59 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Configuration files: ?
/etc/sysctl.conf - Exists
Gatekeeper: ?
Anywhere
Kernel Extensions: ?
[not loaded] au.com.maxon.driver.MSM6280Panther (1.0.2) Support
[not loaded] au.com.maxon.driver.MSM6280Universal (1.0.2) Support
[not loaded] au.com.maxon.driver.MaxonFamily (1.0) Support
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.2.8) Support
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.5.3 - SDK 10.7) Support
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.5.1 - SDK 10.7) Support
[loaded] com.hzsystems.terminus.driver (4) Support
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.1.0 - SDK 10.7) Support
[not loaded] com.novationmusic.driver.usb.audio (2.3) Support
[not loaded] com.numark.V7.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.ns6.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.numark.ns6.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.ns7.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.numark.ns7.usb_TIGER (2.1.18 - SDK 10.4) Support
[not loaded] com.numark.v7.usb (2.1.18 - SDK 10.7) Support
[not loaded] com.paceap.kext.pacesupport.leopard (5.8 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.master (5.8) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.8 - SDK 10.3) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.8 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.8 - SDK 10.4) Support
[not loaded] com.ploytec.xonedx.usb (2.0.2) Support
[not loaded] com.ploytec.xonedx.usb_TIGER (2.0.2) Support
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (2.0) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.3 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.3 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.3 - SDK 10.4) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (1.0.7) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (1.0.1) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.1.1) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
[not loaded] com.wibu.codemeter.CmUSBMassStorage (1.0.7) Support
[not loaded] jp.co.roland.RDUSB00E6Dev (1.0.0) Support
Startup Items: ?
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
PACESupport: Path: /Library/StartupItems/PACESupport
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.paceap.eden.licensed.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[loaded] PACESupport.plist Support
Launch Agents: ?
[running] com.sophos.uiserver.plist Support
User Launch Agents: ?
[loaded] com.facebook.videochat.[redacted].plist Support
[loaded] com.google.keystone.agent.plist Support
[running] com.mediafire.Desktop.plist Support
User Login Items: ?
iTunesHelper
NIHardwareAgent
XtraFinder
Internet Plug-ins: ?
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Native Instruments USB Audio Support
Paragon NTFS for Mac ® OS X Support
UA-25EX Support
Time Machine: ?
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 445.79 GB
Destinations:
My Passport for Mac [Local] (Last used)
Total size: 931.36 GB
Total number of backups: 4
Oldest backup: 2014-06-04 20:36:29 +0000
Last backup: 2014-08-27 22:30:57 +0000
Size of backup disk: Too small
Backup size 931.36 GB < (Disk used 445.79 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
      13% WindowServer
      6% Google Chrome
      2% MediaFire Desktop
      2% coreaudiod
      1% Dock
Top Processes by Memory: ?
156 MB InterCheck
156 MB SophosScanD
156 MB com.apple.IconServicesAgent
131 MB SophosAntiVirus
123 MB mds_stores
Virtual Memory Information: ?
3.27 GB Free RAM
2.65 GB Active RAM
1.10 GB Inactive RAM
995 MB Wired RAM
908 MB Page-ins
0 B Page-outs

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.

I have a MacBook Pro running 10.6.8 which has suddenly began running terribly slow

I was using AIM messenger and either looking up something on Facebook or YouTube when my computer froze.
It took a couple of minutes to respond again but I noticed that it continually lagged and kept freezing if I kept trying to do multiple things at once.
I thought restarting my computer would be a good idea, see if that would help & that's where I noticed the biggest difference.
My computer can generally be turned on and fully logged-in within 1 minute, but it now takes me up to 12 minutes to do the same process. Once I have turned the computer on, it will take the most time to just get to the log-in screen, after I have entered my password, it is fairly quick.
Once logged-in my computer is running a little better, but still freezes for a small period of time before it all catches up very quickly.
Can anyone help?

Hi Melophage,
Sorry for the late reply, I've been offline for a little while.
These are the results, thank you for helping me!
Hardware Information:
          MacBook Pro (15-inch, Mid 2010)
          MacBook Pro - model: MacBookPro6,2
          1 2.53 GHz Intel Core i5 CPU: 2 cores
          4 GB RAM
Video Information:
          NVIDIA GeForce GT 330M - VRAM: 256 MB
          Intel HD Graphics - VRAM: 288 MB
System Software:
          Mac OS X 10.6.8 (10K549) - Uptime: 0 days 2:21:39
Disk Information:
          Hitachi HTS725050A9A362 disk0 : (465.76 GB)
                    (null) (disk0s1) <not mounted>: 200 MB
                    Macintosh HD (disk0s2) / [Startup]: 465.44 GB (336.02 GB free)
          MATSHITADVD-R   UJ-898
USB Information:
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Internal Memory Card Reader
          Apple Inc. Apple Internal Keyboard / Trackpad
          Suunto Movestick mini
          Apple Computer, Inc. IR Receiver
          Apple Inc. Built-in iSight
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
          com.symantec.kext.internetSecurity          (1.3.2f5)
          com.symantec.kext.ips          (3.2f8)
          com.symantec.kext.pf          (4.1.1f13)
          com.symantec.kext.SymAPComm          (11.1.2f17)
          com.symantec.kext.filesecurity          (1.3.3f65)
          com.symantec.kext.fw          (1.0.3f5)
Startup Items:
          Jaksta: Path: /Library/StartupItems/Jaksta
Problem System Launch Daemons:
          [System] org.samba.winbindd.plist 3rd-Party support link
Launch Daemons:
          [System] com.adobe.fpsaud.plist 3rd-Party support link
          [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
          [System] com.symantec.avscandaemon.plist 3rd-Party support link
          [System] com.symantec.deepsight-extractor.plist 3rd-Party support link
          [System] com.symantec.diskMountNotify.plist 3rd-Party support link
          [System] com.symantec.MissedTasks.plist 3rd-Party support link
          [System] com.symantec.navapd.plist 3rd-Party support link
          [System] com.symantec.navapdaemonsl.plist 3rd-Party support link
          [System] com.symantec.Sched501-1.plist 3rd-Party support link
          [System] com.symantec.sharedsettings.plist 3rd-Party support link
          [System] com.symantec.symdaemon.plist 3rd-Party support link
          [System] com.symantec.symSchedDaemon.plist 3rd-Party support link
Launch Agents:
          [System] com.hp.messagecenter.launcher.plist 3rd-Party support link
          [System] com.symantec.uiagent.application.plist 3rd-Party support link
User Launch Agents:
          [not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
          [not loaded] com.google.keystone.agent.plist 3rd-Party support link
User Login Items:
          SymSecondaryLaunch
Internet Plug-ins:
          Flip4Mac WMV Plugin: Version: 2.4.0.11 3rd-Party support link
          FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
          JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
          Flash Player: Version: 13.0.0.201 - SDK 10.6 3rd-Party support link
          QuickTime Plugin: Version: 7.6.6
          SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 3rd-Party support link
          Google Earth Web Plug-in: Version: 6.2 3rd-Party support link
          Unity Web Player: Version: UnityPlayer version 3.4.0f5 - SDK 10.5 3rd-Party support link
          Silverlight: Version: 4.0.60831.0 3rd-Party support link
          iPhotoPhotocast: Version: 7.0 - SDK 10.7
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.2
3rd Party Preference Panes:
          Flash Player 3rd-Party support link
          Flip4Mac WMV 3rd-Party support link
          Growl 3rd-Party support link
          MacFUSE 3rd-Party support link
          Norton\nQuickMenu 3rd-Party support link
          Samsung NTFS-3G 3rd-Party support link
Old Applications:
          None
Time Machine:
          Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU:
               3%          WindowServer
               2%          EtreCheck
               2%          Google Chrome
               1%          AIM
               0%          coreservicesd
Top Processes by Memory:
          668 MB          NortonAutoProtect
          147 MB          Google Chrome
          81 MB          Google Chrome Helper
          78 MB          WindowServer
          57 MB          Finder
Virtual Memory Information:
          1.28 GB          Free RAM
          1.51 GB          Active RAM
          512 MB          Inactive RAM
          597 MB          Wired RAM
          401.84 GB          Page-ins
          0 B          Page-outs

Why is my macbook pro running so slowly all of a sudden?

Just recently my 13" Macbook Pro started to run very slowly. When I search something on google, the spinning wheel will pop up as my cursor and remain for about 30 seconds while I am unable to do or click on anything and if itunes is playing in the background then the song will stop abruptly. Everything eventually loads but its just a pain in the butt. Before this i was doing the exact same type of things with my computer and it handled them fine so i do not believe its an issue of RAM. THis happened to me once before and when I turned my computer back on it just got to the gray apple logo and would go no further, somehow my harddrive failed. Any information or help on this problem would be greatly appreciated.

If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
Launch the Console application in the same way as above, and select “kernel.log” from the file list. Post the dozen or so most recent messages in the log — the text, please, not a screenshot.
If there are runs of repeated messages, post only one example of each. Do not post many repetitions of the same message.

I have an Epson printer on a Wifi network. Windows 7 desktop and and HP Win 7 laptop (my wifes) print to it just fine. My MacBook Pro running Yosemite won't detect it, and I have the latest driver installed. No problem when I had a Canon...

I have an Epson printer on a Wifi network. Windows 7 desktop is running the network, and my wife's HP Win 7 laptop prints to it just fine. My MacBook Pro running Yosemite won't detect it, and I do have the latest driver installed. I didn't have a problem when I had a Canon Pixma on the network, but when I replaced it with the Epson nothing seems to work. I go to add a printer to the queue and only the FAX function of the printer shows up - not the WS-4530 print function. Does anyone out there have any suggestions? Please??? :-)

Hi Kelly,
As someone who has to print from my Mac to a networked printer at home all the time, I can certainly understand how frustrating it must be to have that fail to perform as expected. Let's see if we can get you up and running.
I would suggest that you troubleshoot using the steps in this article -
OS X Yosemite: Printing troubleshooting
Start with the section titled Check the network.
Thanks for using Apple Support Communities.
Sincerely,
Brett L

How do I use my Time Capsule to back up my wife's MacBook Pro running 10.4.

I just installed a Time Capsule. I've extended the range with two Airport Expresses. I've connected my MacBook running 10.6.3 to the wireless network. I've connected my wife's MacBook Pro running 10.4.11 to it. I've connected my wife's 3G iPhone to it and my first gen iPhone to it and our Apple TV to it. All devices can connect to the internet. I've connected the Time Capsule to the printer and printed wirelessly from both computers.
I've backed up my MacBook and seen that the Time Machine is backing up my MacBook as it should.
How do use the Time Capsule to back up my wife's MacBook Pro running 10.4.11? I've tried connecting them via ethernet cable and via USB cable. In both cases the Time Capsule failed to show up as an external drive and wasn't seen by the 10.4.11 back up utility.
How do people do this? (Other than convincing their wives to let them upgrade their MacBook Pro to 10.6.3?)

James Elliott1 wrote:
How do people do this? (Other than convincing their wives to let them upgrade their MacBook Pro to 10.6.3?)
That really is your best option. Sooner or later, you're going to have a problem with the "other" data on your Time Capsule, since the backups of your Mac will, eventually, fill up all the available empty space. That will, of course, limit the space available for the other backups.
There's a very cumbersome workaround in the blue box of #Q3 of the Using TIME MACHINE with a TIME CAPSULE *User Tip,* also at the top of this forum.
Another is to connect a USB drive to the Time Capsule, partition it if desired, and back up one Mac to it and the other to the TC's internal drive.

HT3986 How do I run an external monitor on a macbook pro running windows 7

How do I run an external monitor on a Macbook Pro running Windows 7

on my imac connecting a TB to dvi converter to my imac and to my 24" dell monitor was all it took
windows like osx saw the external monitor and let me clone to it or extend my desktop to it

How do I install Xcode on a MacBook Pro running 10.7.9 (Lion?)

I am a retired chap trying to help my grandson get into robotics. He wants to be able to write code to control an Arduino which in turn will control a number of solenoids. I used to design and build hardware and write control software (using Delphi O.O.) for space research equipment. I have MacBook Pro running OS X 10.7.9 and have access to an iMAC running OS X 10.6.8
We want to use C++ (unless anyone can tell us why this might be a bad move) and I have been told I need to install XCode. I looked into it and as far as I can glean, I have to install XCode 4 to be compatible with my MacBook. I downloaded XCode 4.6.2 and ended up with two files, namely :
xcode4620419895a.dmg
xcode4620419895a.dmg.part
and now I am stuck. Firstly, was that the correct version to download? If it is, how do I actually install the development environment from those two files? If I try to execute the disk image it tells me it is unrecognisable. If I try to execute the *.part document it asks me what application I should open it with. Any help/advice will be much appreciated

Sorry it took me a while to come back. Anyway, I cleared out the old Xcode files and went into the Developers Download area and selected to download 4.6.3 and was presented with this window
I clicked on Savefile and it downloaded. I was intrigued as to why this would work as it was exactly what I had done before. Out of interest I decided to issue the download again and this time it created a zero byte disk image and a "part" file of 1.6mB. I shall just have to put that behind me (accepting that I don't understand why one download should work and all the precious attempts should fail) and move on.
Thank you for your help (it was my eyesight that caused me to think my OS version was 10.7.9 - it is indeed 10.7.5)

This Question is at least 2.5 years old. But still an issue. I have an early 2008 and mid 2010 13 inch macbook pro running iTunes 10.7. Itunes on both machines doesn't recognize blank cds or allow me to import from a music cd when I insert it.

I have an early 2008 and mid 2010 13 inch macbook pro running iTunes 10.7. Itunes on both machines doesn't recognize blank cds or allow me to import from a music cd when I insert it.

iTunes does not use the .xml it uses the .itl
If you are sure your old library file migrated across (does the file size and modification dates suggest it has?) start iTunes while holding down the option/alt key and guide it to the .itl file to get it to use that one.

Mid-2010 Macbook Pro running very hot

Hi all,
My mid-2010 Macbook pro is running very hot. On average CPU is 61-70 degrees Celsius, sometimes even more. I'm pretty bad at having lots of chrome tabs open and heavy multitasking, but even when I'm not temperature still ends up very high and fan rpm can get to over 6000. Heat seems to be concentrated to the lefthand side of the touchpad (battery area?). I'm running 10.9.3.
Current stats below from iStat pro widget (smcFanControl concurs with these temps), with only the following pic's activity running. Laptop currently balanced on two books (so airflow around the sides) which are in turn on my lap.
I have tried reseting the SMC with the shift-control-option-power method but it doesn't seem to have worked - instructions said to press and hold this, then release, then press power again to boot, but laptop boots up from this combination anyway.
Am I just doing something wrong or will this be an expensive trip to the apple store to fix?

Hey happyhaskins,
If you are having an issue with your MacBook Pro running excessively hot, I would suggest that you troubleshoot using the steps in this article -
Mac notebooks: Operating temperature - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

I have a late 2011 model MacBook Pro running Mountain Lion. I love the AirPlay mirroring feature with Apple TV...BUT, how do I mirror with TVs that don't have Apple TV? I used to run a cable from my mini display port to the HDMI input of a TV.

I have a late 2011 model MacBook Pro running Mountain Lion. I love the AirPlay mirroring feature with Apple TV...BUT, how do I mirror with TVs that don't have Apple TV? I used to run a cable from my mini display port to the HDMI input of a TV. This feature seems to be lost in the Mountain Lion upgrade. Did Apple feel that once Mountain Lion came out that EVERYONE would have Apple TV? There are no settings in System Preferences/Display like there used to be...only for AirPlay Mirroring.

Running a cable to the HDMI port is still supported. (and still works on mine).
If the Arrangement tab in System Preferences > Displays isn't present then it doesn't recognize the physical connection. Double check all cables. If that doesn't work try a PRAM reset:
http://support.apple.com/kb/ht1379

Have a macbook pro running osx lion, connected a kindle fire using micro usb to transfer pictures and the disk icon won't show up on the desktop. When I ran disk utilities the kindle does show up there. Any thoughts as to why it's not recognizing?

Have a macbook pro running osx lion. Connected a Kindle Fire using micro usb and the disk icon doesn't show up on the desktop. Also sometimes get a message sayiing computer doesn't recognize device. When I opened disk utilities the Kindle disk does show up there. What am I missing?

cashworth wrote:
Kindle is connected directly, not thru a hub. Also called Amazon Kindle support, tech was baffled when I told her I was using a Mac. She said, "I'm not really familiar with apple products."
Precisely why it's not an iPad, and why it doesn't cost very much. An Apple rep would tell you how to connect an iPad to every computer.
Go here: http://www.amazon.com/gp/help/customer/display.html/ref=sv_kinh_9?ie=UTF8&nodeId =200127470

I'm trying to connect my MacBook Pro running on OS 10.8.2 to a Linksys EA3500 router and when I go to click on the set up icon I get an "unsupported operating system". Any suggestions on what to do? The Linksys site is useless.

I'm trying to connect my MacBook Pro running on OS 10.8.2 to a Linksys EA3500 router and when I go to click on the set up icon I get an "unsupported operating system". Any suggestions on what to do? The Linksys site is useless. Do I need some kind of upgrade?

Don't use the CD software its not necessary.
Infact put it in the trash.
Your router will have an IP address in the range 192.168.1.1
Connect your router to your Mac via Ethernet cable (They usually supply one with the router and don't worry which end goes where the Mac LAN socket is bi-directional)
Also connect your router to your telephone line.
Now open your Web browser Safari . Type in the IP address above and a Javascript control panel will launch
Enter the default password and username (They are on a label on the router )
Your now have the ability to set up your router.
Your will need the password and user name supplied to you by your ISP at a minimum.
Enter these and most modern routers automatically configure the basic networking setting.
You now need to go to the security setting and set this as WPA2 Personal (NOT Enterprise) or WPA2 with AES and TKIP which ever it refers to and create a pass-phase. WRITE it down
You should be online.
Now remove the cable and connect to the Wifi and enter that passphase.

Have a macbook pro running 10.8.5. Safari updated a day ago and now it is corrupt and will not open

I have a macbook pro running 10.8.5. Safari updated a day ago and now it is corrupt and will not open. It upgraded to 6.1. What is the best proceedure to get Safari working again?
Thanks

This is the most common problem :
How do I uninstall Glims?
If not that, please include a crash report & test in a new or Guest user account.

Can't access the "Apple" icon in upper main menu to shutdown my MacBook Pro running 10.6.8! Also can't open a new finder window and main menus such as File and Edit are sluggish to open or don't open at all. Doesn't happen each time I attempt to shutdow

Can't access the "Apple" icon in upper main menu to shutdown my MacBook Pro running 10.6.8! Also can't open a new finder window and main menus such as File and Edit are sluggish to open or don't open at all. Doesn't happen each time I attempt to shutdowCan't

There are some keyboard commands (shortcuts) you can use instead of having to go to the Apple menu -
Control-Eject          This brings up the Restart-Sleep-Cancel-Shutdown window.
Command-Option-Eject          This puts the machine to sleep.
Command-Control-Eject          This closes all apps and restarts the machine.
Command-Option-Control-Eject          This closes all apps and shuts the machine down.

My MacBook Pro running on OS 10.7.5 suddenly freezes

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