My Macbook Pro's charger broke. Do I have to buy a new one or will they replace it for me for free?

Please answer asap I really need to know this! Thank You!

if it broke because you stepped on it, dropped it etc, you will need to pay for a new one. If it broke due to faulty craftsmanship and your mac is still under warranty, the charger is covered too.

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My new macbook pro is giving me hardtime. even apple team is not being to solve it. they replace the motherboard first it didn't work. second time they formatted the computer and that also didn't work. every time my mac showing different problems.

my new macbook pro is giving me hardtime. even apple team is not being to solve it. they replace the motherboard first it didn't work. second time they formatted the computer and that also didn't work. every time my mac showing different problems.
At first my computer had issues. Once it go to sleep it will not back again. I dropped my laptop at apple store to fix it. After 10 days they returned my laptop saying they were no able to fix the problem so they replaced motherboard aiming if that might help. Acttually that didn't help.I had same issue again. I visited apple store again. This time they said they could fix, if I will allow them to format the harddrive. I said ok. They formatted it. It was working fine for few daysAfter few days compter is taking.even more than 15 min to shutdown. Now computer has another problem. It is being hang frequently like every 20'to.30 min.
I don't know what to do? I still have one month left on first year warranty. I have requested couple times to apple associates either to fix or replace or refund. They are showing me rude behavior. They are not understanding my situation. I am a student. I need to do lot of home work. Since last three month my mac book and apple associates giving me hard time. Any suggestions are welcome.

Contact Apple Customer Care - not Apple Care - Customer Support. Have your receipts handy and/or case numbers. Be patient, be calm, and tell your story just as you have here. I get the sense you are not in the US and don't have access to an Apple Store but are going to an independent shop. This makes using Customer Support all the more important. If phoning isn't viable, use registered mail.
Since time is running short, be prepared to purchase AppleCare to exennd your warranty 2 more years. Yes, you shouldn't have to do this, but it gives you added protection and more opportunities over the next 2 years to claim a replacement computer if you don't get one immediately. After dealing with a similar unhappy situation with a Mac in the late 1990s I finally got a replacement computer and reimbursed for the AppleCare policy.

I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear.

I have just bought a Macbook Pro and sync data from my old version onto the new one...However when I tried opening the mail client...Message window does not appear. The old Macbook Pro I was using used Snow Leopard. Now with the new it is a Lion. Toruble now when I click onto new message window I have the spinning icon which show it is trying to load. However it fails and Im left with having to Force Quit it. How can I resolve this problem

Tunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Start iTunes with the option (shift on Windows) key held down and guide it to the new location of the library.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I bought a new 13 macbook pro with 4gb and would like to get aperture 3.4.3. Will it require too much ram for my computer? Thanks

I just bought a macbook pro 13" with 4gb and would like to get aperture on it. Will aperture require too much ram for my computer? Thanks for any support.

I just bought a macbook pro 13" with 4gb
I have been using Aperture on such a system, and it was o.k. with Snowleopard and moderately sized images. After I upgraded to Lion and started to user larger image files - 30 MB tiffs, I saw the occasional beachball spinning. You should be prepared to quit other applications that will hog the RAM (like Safari), when working with Aperture on Lion or Mt. Lion with only 4 GB. If you can, follow Frank Caggiano's recommendation and upgrade to 8GB. It will make a large difference.
Regards
Léonie

I have a MacBook Pro and it is Software is Mac OS X Lion 10.7.4 (11E53). Is this the new operating system or I have to buy the new one? The only thing missing is the Messages.

I have a MacBook Pro and it is Software is Mac OS X Lion 10.7.4 (11E53). Is this the new operating system or I have to buy the new one? The only thing missing is the Messages.

And yes, you need LOTS of Internet to get the latest cat. The installer file is just 4.5GB in size, so on most internet connections it will take awhile to download. Once that happens, you will have a choice to install it on top of your existing Lion partition, or onto a different one, that can even be a totally blank one.
Since you probably don't want to redo the wait, be sure to quit the installer as soon as it finishes downloading and starts up automatically. Then save the installer (called "Install OS X Mountain Lion", and found in your Applications folder) onto another disk before going thru with the installation. When it concludes, it will erase itself.

I havea 2007Mac Book Pro and a Genius told me that it is "vintage" and that the "logic board" is bad. He removed the hard drive and told me to buy a "sled" to retreive the data. Is it worth trying to fix it so that I don't have to buy a new one?

I have a 2007 Mac Book Pro and a Genius told me that it is "vintage" and that the "logic board" is bad and no longer supported. He removed the hard drive and told me to buy a "sled" to retreive the data. Is it worth trying to fix it so that I don't have to buy a new one? Where should I take it? Thanks.

djgornik,
if the Genius is correct and the logic board is bad, then replacing the logic board would be fairly expensive. What problems are you seeing with your MacBook Pro that caused you to visit the Genius in the first place? Whether it’s worth trying to fix it or not depends on your particular circumstances, such as your willingness to trade time for money in pursuing repair vs. replacement.

My 4th gen Shuffle just up and died after 2.5 years. It won't charge when attached to my Mac. Can I replace a battery or do I have to buy a new one?

My 4th gen Shuffle just up and died after 2.5 years. It won't charge when attached to my Mac. Can I replace a battery or do I have to buy a new one?

Hi Soldier7439,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Do you have the power adapter to plug into an electrical outlet?
Apple - Support - iPod - iPod nano (4th generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/nano4gen/#
Apple - Support - iPod nano
http://www.apple.com/support/ipodnano/
Cheers,
- Judy

I spill all my coffee on my new MacBook Air, its not working anymore, what should i do ? I have to buy a new one coz its pricy to fix it.

I spill all my coffee on my new MacBook Air, its not working anymore, what should i do ? I have to buy a new one coz its pricy to fix it.

Liquid spills, why your MacBook chassis is a one-way valve for spills
After a substantial spill many people will turn their notebook upside down and shake it, not only does this not work, but it spreads liquid havoc throughout your machine and makes things often as bad as possible.
The keyboard itself acts like a one way valve in the case of a substantial liquid spill. While liquid pours into the bottom chassis easy, it does not come out easily at all, and in the case of any spill, most of it will not come out by turning it upside down. Disconnect all power and contact Apple for diagnostics and repair.
Do not attempt to, after a spill, ‘dry out your MacBook’ and test it
After a spill most people invariably try to “dry out” their notebook by various methods, including hair dryers and otherwise. This both does not work, and after a substantial spill of any magnitude, even if the liquid was water, residue is left behind.
There are additionally many very tight places inside your notebook where liquids will linger for a very long time, and cause corrosion or worse.
Immediately unplug your notebook and contact Apple for in shop diagnostics and parts replacement.
In the case of very minor spills people will “dry out” their notebook and feel success that their notebook is working ok, however invariably in nearly all instances after 4-14 days an error / fault pops up and is usually followed by more.
In case of a spill, damage estimates are impossible,.....anything can be fixed, without question.......the question is cost.
contact Apple for in shop diagnostics and cost estimation ....possible parts replacement.

Hi! I used to have an Android G2 but it broke recently. Instead of buying a new one, an old friend of mine let me have his old Verizon iPhone 4s. Can I take it to Verizon and have it as a temporary phone?

Hi! I used to have an Android G2 but it broke recently. Instead of buying a new one, an old friend of mine let me have his old Verizon iPhone 4s. Can I take it to Verizon and have it as a temporary phone?

There's a couple options. It's not the easiest. Another way to not have to wait is to call V from another phone 8009220204 and they can activate it and walk you thru settings. Depending on where youre located CS might be closed but if you got the prompt for emergency tech support they are 24/7.

My one year warranty expired recently, a month ago my charger was replaced under warranty and it has only lasted a month and has broken again, does the replacement charger come with a new warranty or will i have to buy a new one?

Bought the phone on contract last January (late in january), had my charger replaced just after christmas and now it has stopped working again, its been about a month and a half and the replacement charger is broken, does the replacement charger come with a new warranty or will I have to buy a new charger? And if so, is there a charger that doesn't break easily (my problem is the the wire at the phone end of the cable seems to bunch and twist etc.)
thanks.

a warranty replacement if the donor is out of warranty has a new 90 days warranty from exchange date

I occasionally have issues waking my macbook pro up from sleep mode and have to restart the computer. The apple store replaced the sleep part but the problem is still there

I occasionally have issues waking my macbook pro up from sleep mode resulting in my need to restart the computer. I dislike all of my programs opening at once when I do get the computer started becasue it slows the cpu down. The apple store replaced the sleep part but the problem is still there. Note: i never had this problem with snow leopard

I'm not certain but my new MBA 13...when in sleep mode comes back on from a black screen when I simply click on the left mouse button. Also, one time I did a SECURE EMPTY TRASH on files that totalled more than 1GB and it took so long that the fan kept increasing in speed so I pressed on the POWER button and the MBA shut...I was able to boot up with no problem. As a rule, I now only do secured erases for trash bin data totalling 500mb or less...anything above that gets a regular erase (dump).

I have a MacBook Pro and iMac. Do I have to buy multiple Lion OS?

I have a MacBook Pro and an iMac both running Mountain Lion. Do I have to buy 2 Lion OS? or can I buy one and use it to upgrade both computers? I really don't want to buy a license for 20 computers.

Lion can be downloaded and installed on all the computers you own without repurchasing. However, if this is a corporate or institutional environment, then you need to contact Apple to obtain an appropriate license for multiple computers.

My laptop recently broke and I had to buy a new one. How do I sync my iphone 4 with the new laptop without losing all data?

Hi there,
Well the title says it all really.
I have to sync my iphone 4 with my new laptop as the old one broke. How do I do this without losing all my pictures, music, contacts & things purchased form the itunes store?
It seems really silly that everything gets wiped off the phone when using a different laptop. This problem must happen quite often as I am sure I am not the only person who has had a pc that has broken.
I hope you someone can help. All the stuff on my phone is important to me.
Many thanks

Please search the forums. This has been covered here extensively.

Since I downloaded the upgraded software, my charger that came with my phone says "this cable or accessory is not certified and may not work reliably with this iphone" It worked before but now it doesn't...I don't think I should have to buy a new one...

since I upgraded to the new operating system my charger no longer works...
It says"this cable or accessory is not certified and may not work reliably with this iPhone"

Try checking your cable socket/lightning cable for dirt, grime, pocket lint, etc. I could not find the solution to this issue myself and after much searching I found someone stating that cleaning this out helped them immensely.
After taking a wooden toothpick (making sure the phone was OFF first) and gently clearing out the edges and inside of the lightning socket this went away.) It is worth noting that I had a significant amount of dust or lint buildup along the edge rails which I think was causing the iphone to believe it was plugged into something when it was not.
Try it and see, ensure you are very careful and do not use any conductive tools to clean the area in question. Compressed air also does wonders here.

MacBook battery dead. Do I really need to buy a new one?

I have been using my old MacBook 13 inch, mid-2007, as my desktop accounting computer for a year now. The battery died, but no biggie, I just ran it on AC, it is always on a desk. Yesterday it would not turn on and I noticed the the battery had expanded (corroded?), plumped up and come out of the housing and popped out of the MacBook. It will not fit back in and also the MacBook will not turn on. Do I need the battery in (even a dead one) to power up with AC? Or is the problem something worse? I have spend so much money on all my Mac products, it's getting hard to justify pouring more money in for a new battery when I don't really need too...

Your MacBook will reduce the processor speed while it is operated with the battery out of it. See Mac Support article http://support.apple.com/kb/HT2332 and http://www.gearlog.com/2008/11/applenotebooks_take_hugeperf.php

My Macbook Pro's charger broke. Do I have to buy a new one or will they replace it for me for free?

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