My macbook pro said it was installing updates and when i clicked ok, its now dead in the water
So the first thing that was wrong with it was when I tried to install updates it wouldn't let me. I think I tried that like three times and right at the end of installing it said there was an error that occurred then showed my hard drive symbol. After that I noticed that google Chrome wouldn't open anymore, as soon as I opened it it said an error had occurred again and gave me some options or reopen, report or close... I just closed it because I didnt want to deal with that. Then the next thing was my downloading speed only maxed out at about 20kbs... When normally I think it use to hit 600 or 700. Then after that none of my icons would respond and started dissipating off the screen! So I tried restarting it and when It was on the white boot up screen it flashed a little black and white world symbol about the size of the apple logo that is suposed to be on that screen. Then when I got on there was no top bar.. Only some apps worked and thats pretty much it.
this is a transcript of the email that has my macbook pro right now
You provided no system or os profile. This is very important when users here try to help.
How large is your hard drive and how much hard drive space do you have left for starters?
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I went to back up my iPhone4 and it said there was an update. So I clicked on 'update and backup' (or something close to that.) It took FOREVER...way longer than usual. When it was done, it showed the power cord w/an arrow to iTunes. ***??? I restarted my computer and tried the whole process again and still...the power cord with an arrow to iTunes. And I know this means I have to go to Apple and get another phone and will lose anything that wasn't backed up. Anyone else have this happen or have a solution so I don't have to do a restore???
Reboot your computer.
Disable your antivirus and firewall.
Connect the phone to a USB port directly on your computer, not to a hub. If your computer is not a laptop and has ports on both front and back use a port on the back.
If iTunes does not recognize the phone when you connect it see: http://support.apple.com/kb/HT1808
If it STILL doesn't work open a command window and type:
netsh winsock reset
Then try again. (It seems that a recent Microsoft Windows update may have corrupted network settings; this restores them to the factory default).
BTW, was there an error number associated with the failed update? -
my husband has 1 of the newer macbook pros that runs off of lion and know his computer wont let him get past the starting screen it keeps telling him to put in a bootible disk he cant use his key board or anything what should he do?
Hi...
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.
he cant use his key board
You'll need to use a wired (USB) keyboard. -
I reset my macbook pro a few days ago.. and when i started to use it again i noticed all my apps were gone (keynote, iMovie, garage band, etc) i don't know how to get them all back and every time i try it tells me i must buy them.. what do i do?
should i come into the actual apple store or can you help online ?Hi vickkjayy11 and welcome to Apple Support Communities,
Just to be clear, we are a peer to peer support community and have nothing official to do with Apple.
So to your problem, when you say:
"I reset my macbook pro a few days ago"
What exactly happened? Did you have a Time Machine backup?
Read this:
OS X: About OS X Recovery - Apple Support
It would help to know the exact model (size and year) and which OS you're using. -
MY MACBOOK PRO NEVER LETS ME OPEN AUTOTRADER AND WHEN I TRY TO OPEN IT GETS FROZEN AND IT FREEZES OTHER WINDOWS AS WELL. Please help me to sort this problem out asap. Thanks
To prevent this being accidentally activated in the future go to SystemPreferences>Keyboard>Keyboard Shortcuts>Universal Access and uncheck all the boxes.
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We've got a small handful of Windows 8.1 Pro workstations on our domain (SBS 2008).
The workstations show up in the WSUS Console list along with the details of how many updates need to be installed.
On the Windows 8.1 Pro workstations, at the logon screen they display "Important Updates Are Available. Go to PC Settings to install them". If we go to PC Settings or Windows Updates via Control Panel the updates show as awaiting installation.
However, we can't rely on users to go into PC Settings or Control Panel to install Windows Updates. We need them to be installed as per Windows 7 and Windows XP - whereby when the user shuts down their workstations it displays the message "Install Updates
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Currently the Windows 8.1 Pro workstations do not show this - if you choose to shut down there are no update installation messages and the workstations simply shut down.
Has anyone else encountered this? What needs to be done?
Thanks in advance.
I don't work for Microsoft - I just use their products.It does sound weird yes.
Id like to try and mirror your setup in my lab.
What settings do you have in your WSUS GPO?
Have you seen this, in the 'Configure Automatic Updates' setting?
On Windows 8 and later, you can set updates to install during automatic maintenance instead of a specific schedule. Automatic maintenance will install updates when the computer is not in use, and avoid doing so when the computer
is running on battery power. If automatic maintenance is unable to install updates for 2 days, Windows Update will install updates right away. Users will then be notified about an upcoming restart, and that restart will only take place if there is no potential
for accidental data loss.
Automatic maintenance can be further configured by using Group Policy settings here: Computer Configuration->Administrative Templates->Windows Components->Maintenance Scheduler
Robert Pearman SBS MVP
itauthority.co.uk |
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I have a new macbook pro 17". Just downloaded some updates (10.7.1, itunes etc.) and when I clicked to restart, went to grey screen and unit is not responding. It has been about 30 min.
Hi j,
Gray Screen at Startup (try Safe Boot)
http://support.apple.com/kb/TS2570 -
I purchased - downloaded and installed Lightroom 5 on my old Macbook Pro in June, 2014. I have since replaced that computer with a new Macbook Pro. I uninstalled Lightroom from that computer. I would like to download Lightroom 5 onto my new computer, but none of the codes I have are working. How can I download it without having to re-purchase it?
You can look here
Adobe - Lightroom : For Macintosh -
I conected my iphone 3gs to Itunes It says there was an update so i agreed it also recommended I do a back up so I agreed. then half way through the process it failed and a message popped up saying unable to contact server try again later. and alls I have on the phone now is a picture indicating to plug into itunes.
Any Clues ???? as when I plug in it says I need to restore the phone and it fails again. it was working fine before I did the updateIs this phone locked to a cell carrier?
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Files on my computer were added. In the files were pics of my hard drive and flags. Text editor had a lot of code. Is there anyway to convert the code? Trying to see if my crazy ex did this. And did someone have to have access to my computer to do this?
Disconnect from the network.
Back up all data to at least two different storage devices, if you haven't already done so. The backups can be made with Time Machine or with a mirroring tool such as Carbon Copy Cloner. Preferably both.
Reconnect to the network.
Boot into Recovery (command-R at startup), launch Disk Utility, and erase the startup volume with the default options.This operation will destroy all data on the volume, so you had be better be sure of your backups. Quit Disk Utility and install OS X. When you reboot, you'll be prompted to go through the initial setup process. That’s when you transfer the data from one of your backups. For details of how this works, see here:
Using Setup Assistant
Transfer only "Users" and "Settings" – not "Applications" or "Other files." Don't transfer the Guest account, if it was enabled on the old system.
Reinstall your third-party software from fresh downloads or original media.
Change all Internet passwords.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication. -
Macbook Pro 13' freezes for 10 secs and hard drives clicks
Hi all,
I recently purchased a macbook pro 13" and it has started to make clicking noises every now and again (but it doesn't beep). The mac is also starting to freeze for about 5-10secs and then returning to normal.
The hard drive inside the macbook pro is a 160GB model.
Does anyone know why this is happening and how i can solve it?
Many thanksContact Apple. It sounds like a hard drive issue. It may need to be replaced.
Dave M.
MacOSG Founder/Ambassador An Apple User Group iTunes: MacOSG Podcast
Macsimum News Associate Editor Creator of 'Mac611 - Mobile Mac Support' -
Everytime I turn on iTunes it say it wasn't installed properly and can't burn CD's. However all my music is there for me to listen to on my iPod Nano.
I want to unistall iTunes and it allows me to go through the process until about 2% is waiting for uninstall and then I get an error message that says it couldn't complete the uninstall and gives me an error code of 2330.
Can anybody please help me. iTunes wants to charge $19.
Thank you.ive never had any problems with ap[ple products in the past... this is a first and a stupid problem if you ask me
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Every morning when I turn on my computer and start Firefox I get a notice that I need to update Firefox. When I click to do so it just keeps running saying "Connecting".
I do have a Print Screen of it and would send it if you want.If you have problems with updating then best is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.
Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. -
I have read through the various post / solutions. I can nopt find the profile file on my hard drive. Up until a month or so ago was able to use Firefox on this machine. Now not.
How can I solve this problem?I can not find any of the files you address.
I am tying to install Firefox for the first time. SO, if that is the case, how can any of these various files exist? I cannot access the contents of my "Application support" folder.
I have tried to delete Firefox and start over, and the same error message comes up.
I guess my frustration is how can I have a profile if I do not have Firefox installed? -
Macbook Pro stopped working after installing updates
My friend has exactly the same macbook as I do, a few hours ago he did some software updates (more then 10). After his macbook restarted it go stuck in the grey screen with the apple logo. After 15minutes it automatically restarted again, and it keeps doing that...
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Thanks.Hello faab:
Welcome to Apple discussions.
I am afraid to indicate that you probably will need to wait until you are back and have the software install DVD.
There is really no way to tell what happened. To fix it, however, you really need the DVDs.
Barry
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