My macbook pro screen remains grey after latest firmware update

i just had the update notification for the latest firmware, proceeded to do so, and the screen remains grey, its been more than one hour and still grey, since its a firmware update i don't want to disturb it, but could it be that is taking so long?

Reboot it by pressing the power button down hard to force a shutdown.
If your still having problems, take it to Apple. I hope you have AppleCare becuase if they can't fix it, it's a new logicboard.

Similar Messages

  • My MacBook pro did not restart after the software update

    My MacBook pro did not restart after the software update

    Kappy wrote:
    Now, were I a mindreader this wouldn't be an issue, but unfortunately, I'm not.
    WHAT??? Now that's a disappointment! I was sure the all-seeing, all-knowing Prof. Kappy would instantly discover the problem thru time and space.... 
    Ok, back to the issue at hand, the Prof. is right. In none of the OP's participation, nor in any of his choir of followers save mommy power is there the least hint of what Apple product is failing. While y'all get a move on and disgorge the details, may want to try a Safe Boot. Hold down the Shift key prior to the startup chime and wait awhile. IF it starts, then it means you have some third-party software that's causing the problem. Else there's a strong probability a complete reinstall will occur in your near future.
    In the future and in spite of what some purists may say, be sure to service the system disk BEFORE patching. By "service" I mean booting up the Mac using your Install DVD (Snow Leopard or priors) or booting in Recovery Mode (Command R, in the Lions and successors), running the Disk Utility found in that mode and doing a Repair Disk and Repair Disk Permissions. Until NO errors show up. Cause patching up an already damaged system will only make things worse.

  • Internet stopped working on MBA after latest firmware update. Help please!!!

    Internet stopped working after installing the latest firmware update. WiFi still connects to router, our other mac desktop still connects to internet as usual (same network). I can't even re-install the MBA OS since it needs an internet connection!!!
    Any ideas?

    FIXED.
    I swapped our wireless router for a newer one, internet seems to work fine again (we were sent a new one by our internet provider which we never set up until now).

  • Can't send mail after latest firmware update

    My outgoing mail won't go out after the latest firmware update. I have 4 different accounts and none are working. Tried in various locations. Any ideas would be appreciated. Thanks

    Was this for 10.5.8???
    Others have reported it for 10.6.8 & up...
    http://x704.net/bbs/viewtopic.php?f=12&t=6118

  • Can't boot MacBook Pro 13" (mid 2010) after installing the update SMC 1.6

    First for a long time was a white screen and noisy cooler
    After the system battery icon was crossed out and the indicator on the left side of macbook does not show anything and everything worked cooler at high speed (he was cold macbook)
    After reboot appeared and the system has stopped running
    Few days ago I have installed Mac Os X 10.6.4 but when the system had started working I saw my desktop it was at least 2-3 sec, after that macbook went to sleep mode. I pressed any key macbook and system started working, but without lighting screen. I used bright lamp and saw that all shortcuts and indicators (like wifi, battery etc.) have appeared on my desktop. After 2-3 sec macbook went to sleep mode again. Pressing on buttons and light from lamp gave me possibility to done update to 10.6.5 and after to 10.6.8. But at the end situation was not changed.
    When I boot macbook with using install DVD, I can use all utilities (disk utility, network util etc.) and macbook don't goes to sleep mode and screen has light. In my opinion reason of this - not correct installation latest EFI or SMC updates. I tried to install EFI update 2.0 and SMC 1.5 for 10.6.5/10.6.8, but system showed me that I can't do this update. I'll try to find some way to make EFI update, maybe this would help me solve this problem. P.S. answer from Applle support: Our updates can't to break your macbook... it's just coincidence. Probability theory it's just mystification
    this is info about my MacBook Pro 13" (mid 2010) MC374ll/A. As you can see I have SMC version 1.68f99 instead 1.62f7
    http://support.apple.com/kb/HT1237 - I found information about right version SMC for my MacBook Pro mid 2010 13" from this table.
    If somebody has same problem, welcome to discussion. Maybe we'll find way to solve this problem... Or Apple will make fixes for us.

    After some time, I found answer how I can repair my MacBook Pro 13" (mid 2010). As I was writing early - Mac Os X update SMC 1.6 broke my computer.
    This is a link on repair instructions: http://habrahabr.ru/sandbox/67092/
    As a result I write this post on my old (but working) MacBook Pro.

  • 13.3 Macbook Pro Retina Keeps rebooting after recent iTune updates

    This morning after I installed the new iTune updates (11.2.?), the macbook pro just flashed with some color stripes and then screen went black. I need to long hold reboot key to turn it off and turn it back on.
    My iPhone was connecting with the Macbook during the update. I am not sure if this is connected to the issue. I unplugged iPhone and rebooted the Macbook. But right after I log in, the color stripe things came again and the macbook went dead. Now it is stuck in this status. I think I need to bring it to the apple store and have the "genius" guys fix it
    updates: I waited for a while and reboot it. Now it seems working...

    This morning after I installed the new iTune updates (11.2.?), the macbook pro just flashed with some color stripes and then screen went black. I need to long hold reboot key to turn it off and turn it back on.
    My iPhone was connecting with the Macbook during the update. I am not sure if this is connected to the issue. I unplugged iPhone and rebooted the Macbook. But right after I log in, the color stripe things came again and the macbook went dead. Now it is stuck in this status. I think I need to bring it to the apple store and have the "genius" guys fix it
    updates: I waited for a while and reboot it. Now it seems working...

  • Anyone experiencing screen resolution problems after latest Mavericks Update?

    Anyone got a blurred monitor after the latest Mavericks Update?
    I am running  Mavericks 10.9.2 on a Mini Mac with a Logic TV/Monitor. Since the latest Mavericks update I no longer have the option in settings to scale to 1600 x900. Since this gives the best picture on my monitor I now have either a blurred screen with large text or a blurred screen with very tiny text. No other options that give a 'normal' display seem available now, after allowing the 'Update'. The update claims to be addressing faults on the MacBook display, which it may well do, but it has also apparently screwed up Mac Mini screen resolution Options for some of us.
    I have reverted back to 10.9.2 and turned off automatic updates, but I can't stay that way indefinitely.
    I've tried to find an e-mail address or phone number to log my complaint to Apple but to no avail. (I guess they would otherwise be inundated with customer complaints so keep that kind of information under wrapps). Anyone got any ideas?

    I'm not having any problems with dual DVI connected Samsung 21.5" monitors in 10.9.3
    What connection (adapter, cable, etc.) are you using..?
    To send Apple Feedback, go to > Apple - Mac OS X - Feedback
    If your looking for better resolution options, try > Mac App Store - Display Menu

  • I can not find icloud in my settings on my macbook pro and i have the latest software update for eerything, what should i do?

    I cam not fing icloud in my system settings on my macbook pro, what should i do? i know i have the latest softawre for everything and im not sure what to do at this point...
    Does anyone know what to do?

    I'm on hold to apple support right now, Michael, to ask a similar question. I was able to back up itunes and mail, but no documents either in pages or in word.  what are you doing?  Fred

  • My Macbook Pro is running slow after the Yosemite update.

    I updated to Yosemite before Christmas, and now I have been experiencing an awfully slow internet, which is nearly inoperable, on my Macbook Pro 13 (early 2011). Granted my provider is Comcast, but my roommate, who has a Macbook Pro 17 (2011) is experiencing no problems while running the internet.
    I have no idea what to do.

    Please answer as many of the following questions as you can. You may already have answered some of them; in that case, there's no need to repeat the answers.
    Restart the router and the broadband device, if they're separate. Any change?
    Run Software Update and install all available updates for OS X or the computer's firmware. Any change?
    Are you connected to Ethernet as well as Wi-Fi? If so, disconnect the Ethernet cable or adapter and test.
    If possible, connect to the router with an Ethernet cable and turn off Wi-Fi. Any difference?
    If you can connect to more than one network, are they all the same?
    Are all network applications affected, or only some? If only some, which ones?
    Is networking always the same, or is the problem intermittent?
    Disconnect all other devices from the network. Any change?
    If you're running a MacBook with the lid closed, open the lid. Any difference?
    Start up in safe mode and test. Any difference?
    Start up in Recovery mode. From the OS X Utilities screen, select Get Help Online. A clean copy of Safari will launch. No plugins, such as Flash, will be available. Any difference?
    If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference?

  • MACBOOK PRO / WON'T REBOOT / AFTER AUTOMATIC MAC UPDATE 06.FEB.2013

    I am using Macbook Pro Mid 2010 with OS X Mountain Lion (10.8.2)
    JUST RECEIVED A NOTIFICATION THAT APP STORE DID SOME UPDATE SO MAC NEEDS TO RESTART.
    I CLICKED "YES".
    NEXT THING I KNOW IS THAT IT IS UPDATING/INSTALLING, AND IT ATTEMPTS TO REBOOT. BUT IT DOESN'T.
    ACTUALLY IT SHOWS THE USUAL START UP WHITE/OFF-WHITE COLOR SCREEN WITH THE APPLE LOGO IN THE MIDDLE, AND THERE IS A "DOWNLOAD/INSTALL HORIZONTAL BAR". IT "SHADES/DONE" AROUND 20% AND THEN THE MAC GOES OFF. BLACK SCREEN. SWITCHES OFF.
    I TRIED SEVERAL TIMES. BUT RESULT IS BAD. NO LUCK.
    I HAVE NO IDEA WHAT WAS THIS UPDATE. I WAS TIRED SO I DIDN'T PAY ANY ATTENTION.
    PLEASE HELP.
    P.S.
    I HAVE SOME IMPORTANT DOC,S AND DIDN'T BACKUP (TIME-MACHINE) FROM LAST 25 DAYS

    Gray progress bar appears under Apple logo during startup
    If you want to preserve the data on the boot drive, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
    There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
    1. Boot into Recovery (command-R at startup) or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
    How to back up and restore your files
    2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    How to use and troubleshoot FireWire target disk mode
    3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

  • Screen blacks out after latest itunes update installed

    last year after installing an update for itunes my screen blacked out. it then intermittently worked for a few days before failing permanently. this was later fixed by replacing the inverter board. i didn't suspect the two events were linked. however, yesterday i got the latest update for itunes and again a few minutes after installation my screen blacked out! deja vu... it seems unlikely but is it possible the screen fault is caused by updating itunes?
    this morning the screen is working again and i have run system restore to undo the installation. fine, but when i try to open itunes it starts installing again.
    AJP 5600D laptop PC   Windows XP  

    Thats odd. Not sure what this error means, but you could always try repairing disk permissions, that seems to solve most of the random errors that occasionally pop up on my OS X macs. Load the OS X install dvd into the drive then restart your machine holding the C key. choose english as the main language. Then go into the utilities menu and select disk utility. Click on your hard disk then click the repair permissions button. Once completed, restart the computer into OS X. Then try your screensaver again. If this doesnt work, post again and I'll take a closer look at it.

  • TC issues after latest firmware update

    Here is the skinny, my TC went through the normal firmware update a bit ago. Wednesday my Internet stopped working, when I use the Airport Utility app it showed the TC online, at first, then it gave me the error that the TC did not have a valid IP. Thought might have been a problem on my ISP's end so I grabbed another router and set it up Internet no problem. Has to be the new firmware right so I pushed the firmware back 3 versions, and still the same thing no valid IP but connected to the Internet but no HDD (Yes it said not a valid IP but connected to the Internet on one wireless PC). Everything else in the house would not connect to the TC they could see it but when you went to connect never asked for a password and I got the spindle of death type deal. I saved my settings and did a hard reset with the button on the back of the TC, started over and rebuilt the connection, same thing happened not a valid IP. I have read that Apple released 3 different firmware updates supposedly the last one works, it doesn't when I load the firmware I get the same error TC does not have a valid IP. I need some help, I have cycled through power down and power up situations over and over. Anyone have any other suggestions?

    Need some more info.
    What is the modem.. make and model?
    Is it both modem and router or just a modem?
    What is the actual model of the TC.. the number from the base.. A1xxx where the x are numbers.
    The latest firmware is an issue.. that is 7.6.4 and you should go back to 7.6.1
    But it does seem hard to get rid of properly.
    I want you to do a factory reset not just a hard reset.
    Universal Factory Reset.. any model TC or AE.
    Unplug your TC/AE from power or turn off at the power point.
    Hold in reset. and power the TC/AE back on..  all without releasing reset and keep holding in for about 10sec. (this is often difficult without a 2nd person or a 3rd arm).
    Release it when the status light flashes rapidly. If it doesn’t flash rapidly you have missed it and try again.
    Note..
    Be Gentle! Feel the switch click on. It has a positive feel..  add no more pressure after that.
    TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations of the router.
    No files are deleted on the hard disk in a TC.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
    Please redo the setup using all SMB names.. that is short, no spaces and purely alphanumeric characters.
    eg TCgenx (use actual gen if you want) for base station name.
    TCwifi for wireless name. (or TC24ghz and TC5ghz which is well worth naming both bands so you can test more carefully).
    Please download and install a v5 utility on a computer if any of them use up to Mountain Lion.
    Tell us what OS the computers are running and I can tell you how to install the old airport utility.
    Test the TC in bridge to your other router is also a good alternative.

  • MacBook Keys not working even after KeyBoard Firmware update

    My friend's sister bought me a MacBook from the US last October. Fortunately, Apple announced the release of Leopard also on the same month and I got a free upgrade to leopard. I installed leopard about 3 months back. My keyboard was working fine when I had Tiger installed. After I installed Leopard, I remember installing a Keyboard firmware update once through the Software Update.
    About two three weeks back, my MacBook started acting wierd. Some keys were not working (mostly 't', 'q', left shift, left command, zero which is not working even now. I couldn't close the last bracket because the key is not working. I am a php programmer and I can't think of living without the closing bracket and zero keys . But most of the keys works on and off.
    After seeing on several sites that it is a problem with firmware, I once again downloaded the firware update, but couldn't install it since the installation wizard says that my system doesn't need it.
    Can someone plz tell me what to do now? Will reinstalling help?
    Thanks in advance.

    The problem persists everytime I restart my system or wake it up from sleep. But each time different keys have problem. I am now downloading update 10.5.4. Can someone plz help me?

  • After latest firmware update, AppleTV2 no longer sends signal

    So I updated my AppleTV2 with the latest firmware, and now it no longer sends a signal out.
    Has Apple stated when they're going to fix this?

    MicroUSB cable doesn't fit in AppleTV2. Try again.
    Edit: Apparently the MicroUSB cable I was trying to use wasn't 'micro' enough.
    I'm now trying again with a MicroUSB cable used to recharge my Xbox 360 wireless headset. Heh... the irony is amusing.

  • Mac book pro won't start after latest osx update

    Just keeps re-booting showing progress bar. After recent java/iTunes update the Mac book pro restarted and wouldn't shut down. So I powered it down. Anybody that could tell me how to roll back to latest successful startup?
    Thanks

    Hi Jacobmitchell92,
    If you are unable to start up past a grey Apple screen after doing a software update, you may find the following articles helpful:
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem.
    http://support.apple.com/kb/TS4636
    Regards,
    - Brenden

Maybe you are looking for

  • Mac Pro will not start up. Firmware or graphics problem?

    A really weird thing happened to my MacPro 1,1. It has been working fine for the last 5 years until today when I was running Parallels and suddenly the screen got those thin, horizontal, wavy, purple lines all over the place and cursor turned into a

  • How to set utl_file_dir in RAC

    hello everybody, I want to set utl_file_dir parameter in our 2 node RAC environment (24x7)and we are having commomn SPFILE for both these 2 node instances. Since utl_file_dir is a static parameter we need to shut down both the instances to take effec

  • How to create a Type Object with Dynamic select query columns in a Function

    Hi Every One, I'm trying to figure out how to write a piplined function that executes a dynamic select query and construct a Type Object in order to assigned it to the pipe row. I have tried by SELECT a.DB_QUERY INTO actual_query FROM mytable a WHERE

  • Save as Photoshop PDF causes app to hang

    Every time I try to save a file as a PDF on Photoshop, the program hangs and I have to force quit eventually.  Oddly enough, it works fine the next time I try after restarting Photoshop, but it consitently hangs the first time every time.  So when I

  • Creating a query in a collection - SCCM 2012

    Hi Everyone, I've got a weird issue and was hoping you techies could shed a light. I'm trying to create a script that makes a query into a collection with input from a CSV file. (this is a part of a bigger script, but this is what I'm having trouble