My MacBook Pro shows the "Macintosh HD" icon on the desktop but my MacBook Air does NOT have the icon on it's desktop. Is this normal? If not, how do I remount the MacBook Air disk icon on the desktop?
My MacBook Pro shows the "Macintosh HD" icon on the desktop but my MacBook Air does NOT show the icon on it's desktop. Is this normal? If not, how do I remount the MacBook Air "Macintosh HD" icon on it's desktop?
Is it showing in the Finder?
If so, then this is normal.
Cheers,
GB
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EVERYTIME I UPDATE SOFTWARE OR GO INTO THE CONTROL PANEL TO ITUNES TO REPAIR OR CHANGE IT GIVES ME AN ERROR MESSAGE
THIS FILE DOES NOT HAVE A PROGRAM ASSOCIATED WITH IT FOR PERFORMING THIS ACTION. PLEASE INSTALL A PROGRAM, IF IT IS INSTALLED CREATE AN ASSOCIATION TO THE DEFAULT PROGRAMS CONTROL PANELSTOP SHOUTING! Or at the very least, get the CAPS lock key fixed.
Remove iTunes.
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My Macbook Pro shows the Apple and spinning wheel at startup but will not continue the startup. Does anybody know how to get past this, so the computer continues to startup?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?
This can be caused by a number of issues.
Was everything working and then suddenly stopped??
Or is this a new clean setup and has never worked.
Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
Check the IP the MBP gets including dns and gateway..
Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get. -
My MacBook Pro shows the logo in a white screen when I ask for a Software Update under the apple. Actually it stays blank on Featured, Top Charts, Categories and Purchases as well. What up? Thanks.
I am having exactly the same problem right now. After some research, it looked like my HD was toast. I replaced it today, that part was easy, but now I cannot seem to use my original Install Disk to format the new HD. I get a grey restart screen, or if I get to the Language Selection screen, my cursor is frozen in left corner and I can't use it.
Very frustrating, hope someone else has some ideas!
PS My MacBook was about same age, and "expired" in exactly the same way as yours. -
my macbook pro shows some wifi networks but not mine. it comes up on other computers as well as my phone but will not show up on my wifi network options.
Direct you to the proper forum for MacBook :
MacBook Series Forums
https://discussions.apple.com/community/notebooks?view=discussions
https://discussions.apple.com/community/mac_os?view=discussions
http://www.apple.com/support/macbookpro -
I have a MacBook Pro 2007 and I installed Mac OS 10.6 but I lost power in the process and now the mac doesn't recognize my hard drive, how can I fix this
I've tried it but since I'm using a USB disk drive it keeps freezing up or showing you a folder blinking folder with a question mark. (?). When I start the mac up I hold the control button until the Mac OS install disk shows up. My hard drive doesn't show up anymore. Is there any other button I have to hold down to bring a different menu up. I have also tried to boot up holding control and C and nothing happens. Thanks for the help so far
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I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?
The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them. -
When I run the Dr. Fone software it shows they are still on my iPad 2 but it costs 60-70 dollars. Is there another way to retrieve them? They were not backed up on Itunes like I thought they were. Please help!!
Recover software as you have described is pretty much your only option - keep in mind that if wait, some of the currently recoverable data may well be over-written and lost.
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Hi all... My mid 2010 MacBook Pro took a keyboard spill. It still works but the display is very very dark. A faint image can only be seen at an angle in very bright light. I think this model has an LED screen. Can anyone please tell me what the fix for this is? Thank you sooooo much!
< Email Edited By Host >Spill Cleaning
Some liquid has just spilled into your Mac. What should you do?
Do
Immediately shut down the computer and unplug the power cord.
Remove the computer's battery (if you can)
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into an Apple store or AASP as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components). -
I have a mac book pro. Yesterday the mail app failed to open. I have tried to open it from the dock and the application folder but nothing happens. Does anyone have any suggestions to get it to work?
You don't need iDVD unless you are going to make DVDs. If you are just trying to share files, iDVD won't help you at all.
What you want to do is in iMovie, choose File/Share/File, and export that way. It creates an .mp4 file that should be readable on Macs or Windows.
You could also File/Share/YouTube if you don't mind posting them to YouTube, because of course YouTube videos are watchable by any Mac or Windows computer made in the last 10 years. -
My macbook pro recently got swiped and I lost all my data, problem is, just before it was swiped I set up my new iphone 5 which transferred all my photos and music over which is no longer on the computer. What will happen to my phone if I plug it in?
I never used icloud before so there is no data to back up from. I just spoke to the apple store and they said that if I do plug it in, all the data will be swiped....is there a program I can use to transfer my data from my phone to computer without loosing it all ???
Renee -
I'm new to Mac, have had for approx. I put my iPhone and iPad and my wifes in iTunes and now when i start my system on. I now have a Guest user show up at the log on screen. Is this normal. And how can I take it off. Tried the help and no luck
Tatanka11 wrote:
I'm new to Mac,...
Then... You may find these Links of Interest and Value...
Show me how to set up my Mac.
http://www.apple.com/support/mac101/
http://www.apple.com/support/switch101/ Switching from PC
http://www.apple.com/findouthow/mac/
Enjoy your Mac... -
it should be all the MacBook Pro mid 2010 with symptoms, there should get their logic board changed for free, mine mac is 3 month late and i had this problem for over a year, but i first saw this article today
Hey Clintonfrombirmingham
I called Apple technical support in Denmark, but with no positive reply.
She couldn't do anything, and said that They had sent a recall Email about the problem and with their offer to repair the Macbook Pro, but I'd never recieved an Email about the problem. She wasn't in power to make an exception. It can't be true that i paid a lot of money, for a product that can't barely stand on its own feets, Apple didn't tell me that the product I was about to buy, would restart every 5 minute. and now when they know the problem, they wont repair it? it just don't make sense for me. If a car seller discovers that all the brakes in a car he had sold, will crash after some years he will call all the cars back to repair no mater what. i just don't understand how Apple will make good service for their custumers, by extending the warranty from 2 to 3 years, but wont take the computers there is a little bit to old, 4 months will make the difference. i can't believe it.
What can i do now?
best regards Oskar -
I had a copy of Mountain Lion on my late 2008 MacBook Pro, having replaced Lion which it came with. But the drive crashed, so I replaced the drive and reinstalled Lion from the original disks I had. How do I get another copy of Mountain Lion?
A 2008 Mac won't have originally shipped with Lion. You need to install 10.6.8 on the computer, log into the Mac App Store with the Apple ID you used to purchase Mountain Lion, click on the Purchases tab, and download it.
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