My MacBook Pro Snow Leopard will not shut down.

When I try to shut down my MacBook Pro it goes as far as the spinning wheel on the blue screen and will not complete the shutdown. I have to hold the power button to shut down completely.
Both disk and permission repair does not solve the problem.
Help please.

I had the exact same problem, the only way for me to fix it is to delete everything off your mac, or backup your data and reinstall the OS, but just reinstalling the OS won't fix it, back up your data (if you want to keep it) and then erase everything off your mac then put your data back in. Hope it helps.
Thomas

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Macbook pro (snow leopard) will not boot after software update

I helped my mom buy a Macbook Pro for herself for Christmas. Today, I connected it to her old eMac and used the migration assistant to transfer files over. It was unable to estimate migration time on the only user (after 45 minutes) so I didn't migrate the user. Then I tried to pair her macbook to her new bluetooth keyboard, but no magic happened, so I tried to use the bluetooth setup assistant, which crashed. So I ran a software update, hoping that this would fix whatever the bluetooth problem is. Despite having updated on the 23rd, there were 4 updates. None seemed applicable but I installed them anyway. Now the computer won't boot at all.
Software update said that I had to restart for the updates to take effect, so I restarted. The harddrive went whirrrrrr and the grey screen with the apple logo and the spinning circle displayed. Then the harddrive stopped going whirrrr and 10 minutes later, I started looking on the support site for what to do. I found this:
http://discussions.apple.com/thread.jspa?messageID=10564149&#10564149
Per the instructions in the last post, I fscked the drive (although -f, in accordance with the fsck help). This found no problems. The next suggestion was to boot from the OSX install disk. Only one problem-- there was a disk in the disk drive when the problem occurred and the disk eject button apparently only works while in the gui. I can't install from disk if I can't get the existing disk out of the drive.
So, any other ideas on what I can do to get this machine to boot?
Message was edited by: jenlarkin

Hi Jen:
Since it's new, you're entitled to 90 days of phone support (3 years if you buy AppleCare). It sounds to me like you may have some hardware issue(s) going on - you should not have the sorts of issues you're having with a new Mac. Apple will probably be much better and faster about getting you fixed than this board may be able to if that is the case.

Leopard will not shut down?

Hi,
On installing Leopard I had loads of issues so decided to do a clean install which did resolve all my issues. However, this latterly I noticed Leopard will not shut down, it runs through the process, as in the finder and any open applications disappear, then I just get winding down icon and it never turns off.
Any suggestions?

a brody wrote:
It is unlikely any next update will fix this issue, because it is not an update related issue. If it were, no one here would be able to shutdown their machine.
Is this necessarily true? If Leopard shut down is hanging fora several people when Tiger did not then this strikes me as a software problem that will (hopefully) be identified, fixed, and rolled up in a future update.
I will caveat this comment though with the fact I'm new to the world of macs and very new to these forums so I don't necesarily know what I'm talking about(!) so please correct me if I'm wrong to believe this.
Let me throw my experience into the mix :
Having never had any software issues with my Mac's I upgraded to Leopard a few days ago and noticed two things:
1) When booting up it gets to the desktop and displays Macintosh HD quickly but then spins the coloured wheel (what's this called by the way?) for about 15 seconds before displaying the dock and the rest of the desktop. I have a 2.8ghz extreme iMac intel so surely should be much faster.
2) Shut down does not finish. The files/dock and everything go, but the backdrop screen remains with the egg-timer (again what is this called now it's not an egg timer)
Thanks for any tips.

MacBook Pro (10.7.3) not shutting down after updating to latest iTunes

This is a bit of a strange one, and after searching high and low, I haven't seen any other references to it, so...here goes:
I'm working on a MacBook Pro (13-inch, Mid 2010) running OS X 10.7.3, and the complaint is this: the system will not shut down or eject a connected iPod (classic) or smartphone (Verizon Android phone) after updating to the latest version of iTunes.
I've been troubleshooting this for several days now, and I've tried the following:
1. Created a new admin account and tested from there. No change.
2. Created a backup image of the hard drive, erased & reinstalled 10.7, created temp admin account - issue resolved, but iTunes library unable to open because it was modified by a newer version of iTunes.
3. Ran software update to bring system current (as of 20 April 2012)
4. Issue reappears after software update.
5. Reinstalled 10.7.3 from Recovery partition.
6. Again, issue resolved, but unable to open iTunes library modified by newer version.
7. Update iTunes, issue returns.
I actually did several variations of the erase & install routine, as well as several admin accounts, but the basic gyst of it is that after updating iTunes, the system hangs at the spinning gear on shutdown every single time.
The version of iTunes that is reinstalled with Lion is 10.5.1. I don't know which version between that and 10.6.1 is causing the problem.
Not sure where to go from here, so I figured I'd throw it out to the community.
Thanks.

Well, after throwing my hands up in the air, I returned the MacBook Pro and iPod classic to their owner because I'd held onto them for over a week trying to troubleshoot the issue with no success.
Two days later, she contacted me and told me her iPod was the culprit -- it had some bad sectors on the hard drive. I had thought to check that, but she had data on the iPod that wasn't backed up anywhere, so I back-burnered that until later.
Glad to see I'm not going insane, though. ;^)

Software installer update caused macbook pro/snow leopard to not start

I ran the recent software installer update; since then my macbook pro--running 10.6.8--won't get past the blue screen. i tried verifying/repairing permissions and even reinstalling from the disk but it tells me simply that reinstalling from the disk cannot be done.
The only other relevant information I can think to share is the fact that my harddrive is partitioned with bootcamp, running Win7 64-bit.
Thanks in advance for any and all assistance.

Had the same problem with my Early 2006 Core Duo iMac and Starting up in Safe Mode ended up being the fix.
see > Mac OS X: Starting up in Safe Mode
1. Be sure your Mac is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
4. Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
In this case starting up into Safe Mode will take a lot longer than normal, so be patient and let it finish uninterrupted.
Likewise after Safe Mode, starting up into normal mode is also going to take a lot longer than normal, so once again be patient and let it finish uninterrupted.

My Macbook Retina display system will not shut down, it wants to download an App from he App store

I'm trying to download the upgrade to the Mountain Loin system. All day I get an idication at the top of the screen indicating that the site is searching for upgrades. Then the system will not allow the computer to completely shut down it only goes into hybernate. So if anyone could please help me with this situation being that is my first Macbook I would be very grateful.

Press Option> Command> ESC> at the same time. then choose the program to cancel. alternatly you can hold the power button for 10 full seconds.

K7 Pro(MS-6195) will not shut down properly

Whenever I power down it either restarts or hangs after shutting windows down. I have upgraded the firmware to 1.8 and all the wake-on options are off.
Anyone have any ideas?

Quote
Originally posted by rikerbeard
Whenever I power down it either restarts or hangs after shutting windows down. I have upgraded the firmware to 1.8 and all the wake-on options are off.
Anyone have any ideas?
OS: winME
hw...
Nvidia Riva TNT2 vid card
d-link 520+ wireless lan
that's it, normally I'd also have a soundblaster pci 512 card too.

I have a MacBook Pro 15" and my warranty just ran out! I partitioned my harddrive into two partitions, one with Snow Leopard and the other with microsoft.This morning I turned on my Macbook Pro and it will not boot into Snow Leopard.

Good Morning,
I have a MacBook Pro 15" and my warranty just ran out! I partitioned my harddrive into two partitions, one with Snow Leopard and the other with microsoft.This morning I turned on my Macbook Pro and it will not boot into Snow Leopard. I shut it off took out the battery, reinstalled the battery. Then I put in the Snow Leopard CD and booted up to disk utility and The Snow Leopard partion would not show up?? I do see the microsoft partion.
I also rebooted holding down the shift key and still no Snow Leopard
Could you please tell me what I can do, what keys do I press on restart any advice to get Snow leopard back.
thank you.

Have you restarted holding down the Opt key? That procedure should give you a gray screen with all of the partitions that exist. Then select the SL partition for boot. Also go to System Preferences and Startup Disk, unlock the lock and select the SL partition as the default boot partition, then relock.

MacBook Pro (snow leopard) 2006 will not restart. Getting blank screen with folder (?)

MacBook Pro (snow leopard) 2006 has begun to turn off attached Cinema Display over the last two days. Comes back on on restart. This morning, the MacBook screen also went blank white on restart. Tried to use Snow Leopard CD to restart but it was ejected and folder with ? is only thing that displays. Will not restart. Have replaced hard drive 6 months ago. Help! What's wrong? I need this computer for work.

hawpotr wrote:
1. replace my current internal HD and convert it to external HD for use as secondary boot drive,
No. That has no advantage for you.
leave the internal HD alone and purchase an external HD that I can clone and use as boot drive in case of emergency?
Yes. I use Carbon Copy Cloner to make a boot drive and as a backup (in addition to Time Machine). CCC allows one to make incremental changes as well as creating a copy of the recovery partition. This means that if run on a proper schedule, you data will; be well protected and the MBP can be in operation very quickly if the internal HDD should fail.
A clone should be a 2.5", 9 mm thick SATA HDD so that it will fit inside the MBP. It can be powered from the USB port thus not requiring an AC outlet. In my collection of HDDs, I favor HGST and Seagate products. I principally use OWC enclosures that allow for USB, Firewire and eSATA connections. These are expensive but one can use a more modest one as well of one can tolerate longer data transfer times.
Here is a link showing some available SATA HDDs that will complement your MBP:
http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/
You can look for enclosures on the same web site.
Ciao.

MacBook Pro will not shut down

A principal at my district has a MacBook Pro 15-inch Early 2008 (2.4/2X1GB/200-5400/256VRAM/AG) running OS 10.5.8 that will not shut down. When shut down is chosen, the computer restarts instead of shutting down. It does not matter how shut down is chosen, whether it is from pull down menu, keyboard command, click on shutdown in the login menu, etc. I have tried resetting PRAM, SMC, starting up from a known good system, and run diagnostics applications (which turn up no problems). The only way to get the machine to tunr off is hold the power button down until it shuts off.
The user complains it also gets very hot when he leaves it sitting open in sleep mode. I have not observed that particular symptom. It also tend to run down the battery faster than it should (battery check shows it to have 80+% of it's original capacity.) But Activity Monitor does not show any unusual activity.
Any suggestions what I can try next to figure this thing out?
Thanks.

On occassion (like tonight) my MacBook Pro will not
shut down - even when I attempt to force quit. Any
suggestions?
Happens here too, but very rarely. In my case it mostly happens late at night when OS X is supposed to run some internal maintenance jobs, maybe some of them do not allow a shutdown?
Does holding the power button down for approx. 10 seconds work? If yes, then I would not worry about it. If no, there is something seriously odd and I would report it to AppleCare.
Cheers,
Uwe

New Macbook Pro will not shut down.

Hi,
So I just got a new Macbook Pro four days ago from the Apple store and I'm already running into a little bit of trouble, that being my macbook will not shut down. Once I open the shut down window, the normal countdown that comes with it usually will not appear and I am incapable of clicking the shut down button. I have not downloaded anything onto my mac besides Microsoft Silverlight, Adobe Flashplayer, and a pdf document of my receipt from the apple store. I have burned some of my music CDs into itunes and browsed the web (nothing fishy; just some shopping, movie streaming from netflix and youtube, and reading articles online published by universities). Should I take the computer to the Apple store or is this something I can fix on my own?
Thanks so much

If I were you I'd take it back to the Apple store and let someone at the Genius Bar take a look at it. The worst case is you made an extra trip, but at least this way you can exchange it immediately if there's a problem. You only have a 14 day window for this, might as well take advantage of it.
The only other thing I can suggest is to open the Force Quit option from the Apple icon in the upper left corner. See if there are any apps that show Not Responding. If there are any like that, force quit them then try to shut down.

My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when it shut down,

My macbook pro 13" unibody has randomly shut down, and will not switch on again, it is totally unresponsive. I have tried using different chargers, and my laptop had charge when it shut down,

Hey Sarahbetts,
Thanks for the question. If I understand correctly, the MacBook will not turn on. I would recommend that you read this article, it may be able to help the issue.
Troubleshooting: My computer won't turn on - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

MacBook Pro 2013 will not shut down without restarting.

I got a macbook pro a month ago and it will not shut down without pressing down on the power button. Using the normal Shut down options only restarts the computer. I have done all the disk utility repairs, installed new mountain lion, reset the PRAM several times, and ran software repair from doing the shutdown hold D. I also checked to see if the PRAM is good, and it is Ok in systems utilities. It will also restart when i have not touched the computer for 10 or so minutes and will go to locked user log in.
I really don't know what else to do. If you need more details let me know. Any advice?
Thanks

Thanks!
I tried this and discovered something new. I noticed that if the computer is charging while shutdown, the computer will still restart. However, if the computer is charging and you shutdown, then unplug the charger, it will remain off. It will also resume normal shut down and sleep if you shut down while unplugged, now. An idea why it will still restard while plugged in though? If not i very much appreciate your help so far!

My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

My macbook pro will not shut down. It tells me that safari has cancelled shut down and to quit safari and try again, but every time I try to quit safari it won't let me. I need help...I don't know what to do.

Have you tried holding the power button down for several seconds? I would try the force quit as mentioned earlier first, or go to the Activity Monitor in Applications>Utilities and try force quit there.

Macbook pro will not shut down. Will someone help me?

My husband's macbook pro will not shut down. Tried everything. This occurred right after installing photoshop cs5.

Have you attempted holding down the physical power for 10 seconds.

My MacBook Pro Snow Leopard will not shut down.

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