My macbook Pro suddenly very very slow

I typed folowing command and result is as below
dcm:~ debasischakraborty$ syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
Mar  6 21:38:36 dcm kernel[0] <Debug>: TMCCFS 2464 MSG HookWait tmccfshook wait vsapi timeout 39791167:1:0:11:/System/TMTLiCbraryMCCCFSF /FraS 2426456 6M SMGS GHo oHokokWaWaiitt  ttmemmccccfworks/fsshhoooCoreSokk wai ertw vicesaivsta.f pvrsaiamew tpiim etoiumeout t 39379979111167:67:11::0:0:1111::/S/orkSyysstet/eVemm//LLiibbrraarryy//rsionFFrs /raamemA/Fewwoorkrsk/Cso/rCoereSSerevramerivciesc.ewofsr.afmraewmoerwk/oVrekr/rk sVesrisoi/Monnss//AA//FFetadatraraa.frmmeweamowrewokso/rMrk/etkasd/atMeVa.tfadra amteersaw.orfionsk/raA/Sume/wVppoeorrksi/Voenrss/Ai/oSnusrt/pAp/orStup/pmodrt/wm odr/mwkoerrdwk
Mar  7 15:01:59 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60
Mar  7 15:06:29 dcm kernel[0] <Debug>: TMCCFS TMCCFS 4794 80 MMSGS G HHoookokWaWaitit  ttmmccccfshfsoohok okwa wiaitt  vvssaappi i titimemeouout t 2593699429605083::11::0:0:414:1:/App/Sliyscatemti/Lons/ibMiracrryosof/Ft ramewOfofirkces/ 201Se1/Offcuiceri/OtyutInloteokrfCoarec.e.frfamrameewwoorrkk//VVeersrsiioonsns/ /A1/4/RReessoouurcreces/sL/oIcnfo.kpl_Liosckted
Mar  7 16:19:28 dcm kernel[0] <Debug>: TMCCFS T9MCCF4S6  MSG9 45 MSHoGok WHoaitok tWamitc tcfmcshoock fswahoitok  wvsaiapt vsai piti tmeioutm eout 405349460513496:0:11::00::11::/U/Usesersrs//ddeebbasiasscishachkrakabraobortrty /y/DoDocucumentmes/nMitscr/Mosicofrot soft UUser seDar ta/DaOftafi/Ocffe ic2e 201101 I1 dIdeentinttiitesie/Ms/aiMan inId Iendetinttyit/y/DDaatta a ReRecocorrddss//IFolMAdeP rs/Sy0Tnc/0 MB/0aps/M/0T0K//0x0B/5_400M3/
Mar  7 22:11:09 dcm kernel[0] <Debug>: TTMCCMCFSCFS  343477  MSMSG GH ooHokWokaitW tamcitcf tshoomcck fwait shvosapiok  wtimaieot utvs api tim367eout79 723:30271:35960::119::0:/Libr19ar:y/Widge/Apptsli/Wcatebio ns/ClMicipros.wofdgt t/OfEnfiglcishe .20lp11roj/I/OfnffoiPce/lMiicsrto.ssotfrti GnTMCrgasp
Mar  7 22:11:48 dcm kernel[0] <Debug>: TMCCFS 427 MSG HookWait tmccfshook wait vsapi timeout 40528704:1:0:TMCCFS 347 MSG HookWait tmccfshook wait vsapi timeout 27:24/Use81586:rs/debas1:ischakrabo0:rty/Library/Ap27:plicati/on Support/RapApplicaport/user/storte/iusons/Microser/confof/1609962/bu2_var_0.js. datta
Mar  8 16:47:57 dcm kernel[0] <Debug>: TTMMCCCCFSFS  355434  MMSSGG  HHooookWakWita tit mctmcfccfshshooook k waiwaitt  vsvsapapii  ttiimmeeoouutt  25397997078112:531::10::6:0:/A6:ppli/Scaystiotensm//MLiicbrrarosy/ofExtte Onsfiofinsce/Ap 2pl011eI/OntffelicIVe/BVSA.bhaunredld e/ApCoplintcaetiontnss//PMarocOofS/inAg ppToleolIns/ItteallIiVBanVA
Mar  8 20:35:01 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60
Mar  9 10:51:44 localhost kernel[0] <Debug>: Previous Shutdown Cause: -112
Mar  9 10:55:26 dcm kernel[0] <Debug>: TMCTCMFCSC FS 330325  MSMSG G HoHoookWakWaitit t tmcmccfcfshshoook okwa witai t vsvsapapi i titmeiomeutou t 259940996663:93418::1:0:0:3377::/U/Aspperlisca/detibaonsis/schMiakrcrabosorofty t /LOfibfiracery 2/A01pp1/liOfcafictie/onOu StlupoopokCrorte./Gfraoomeglewo/Crk/Vhreromesi/oDenfs/a1u4lTMCCFtS /Ext/Reseoun3rcse25 MSG isHoookWain/t tmI nRucclfes/o.fshMANpIliFsEt

I typed folowing command and result is as below
dcm:~ debasischakraborty$ syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
Mar  6 21:38:36 dcm kernel[0] <Debug>: TMCCFS 2464 MSG HookWait tmccfshook wait vsapi timeout 39791167:1:0:11:/System/TMTLiCbraryMCCCFSF /FraS 2426456 6M SMGS GHo oHokokWaWaiitt  ttmemmccccfworks/fsshhoooCoreSokk wai ertw vicesaivsta.f pvrsaiamew tpiim etoiumeout t 39379979111167:67:11::0:0:1111::/S/orkSyysstet/eVemm//LLiibbrraarryy//rsionFFrs /raamemA/Fewwoorkrsk/Cso/rCoereSSerevramerivciesc.ewofsr.afmraewmoerwk/oVrekr/rk sVesrisoi/Monnss//AA//FFetadatraraa.frmmeweamowrewokso/rMrk/etkasd/atMeVa.tfadra amteersaw.orfionsk/raA/Sume/wVppoeorrksi/Voenrss/Ai/oSnusrt/pAp/orStup/pmodrt/wm odr/mwkoerrdwk
Mar  7 15:01:59 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60
Mar  7 15:06:29 dcm kernel[0] <Debug>: TMCCFS TMCCFS 4794 80 MMSGS G HHoookokWaWaitit  ttmmccccfshfsoohok okwa wiaitt  vvssaappi i titimemeouout t 2593699429605083::11::0:0:414:1:/App/Sliyscatemti/Lons/ibMiracrryosof/Ft ramewOfofirkces/ 201Se1/Offcuiceri/OtyutInloteokrfCoarec.e.frfamrameewwoorrkk//VVeersrsiioonsns/ /A1/4/RReessoouurcreces/sL/oIcnfo.kpl_Liosckted
Mar  7 16:19:28 dcm kernel[0] <Debug>: TMCCFS T9MCCF4S6  MSG9 45 MSHoGok WHoaitok tWamitc tcfmcshoock fswahoitok  wvsaiapt vsai piti tmeioutm eout 405349460513496:0:11::00::11::/U/Usesersrs//ddeebbasiasscishachkrakabraobortrty /y/DoDocucumentmes/nMitscr/Mosicofrot soft UUser seDar ta/DaOftafi/Ocffe ic2e 201101 I1 dIdeentinttiitesie/Ms/aiMan inId Iendetinttyit/y/DDaatta a ReRecocorrddss//IFolMAdeP rs/Sy0Tnc/0 MB/0aps/M/0T0K//0x0B/5_400M3/
Mar  7 22:11:09 dcm kernel[0] <Debug>: TTMCCMCFSCFS  343477  MSMSG GH ooHokWokaitW tamcitcf tshoomcck fwait shvosapiok  wtimaieot utvs api tim367eout79 723:30271:35960::119::0:/Libr19ar:y/Widge/Apptsli/Wcatebio ns/ClMicipros.wofdgt t/OfEnfiglcishe .20lp11roj/I/OfnffoiPce/lMiicsrto.ssotfrti GnTMCrgasp
Mar  7 22:11:48 dcm kernel[0] <Debug>: TMCCFS 427 MSG HookWait tmccfshook wait vsapi timeout 40528704:1:0:TMCCFS 347 MSG HookWait tmccfshook wait vsapi timeout 27:24/Use81586:rs/debas1:ischakrabo0:rty/Library/Ap27:plicati/on Support/RapApplicaport/user/storte/iusons/Microser/confof/1609962/bu2_var_0.js. datta
Mar  8 16:47:57 dcm kernel[0] <Debug>: TTMMCCCCFSFS  355434  MMSSGG  HHooookWakWita tit mctmcfccfshshooook k waiwaitt  vsvsapapii  ttiimmeeoouutt  25397997078112:531::10::6:0:/A6:ppli/Scaystiotensm//MLiicbrrarosy/ofExtte Onsfiofinsce/Ap 2pl011eI/OntffelicIVe/BVSA.bhaunredld e/ApCoplintcaetiontnss//PMarocOofS/inAg ppToleolIns/ItteallIiVBanVA
Mar  8 20:35:01 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60
Mar  9 10:51:44 localhost kernel[0] <Debug>: Previous Shutdown Cause: -112
Mar  9 10:55:26 dcm kernel[0] <Debug>: TMCTCMFCSC FS 330325  MSMSG G HoHoookWakWaitit t tmcmccfcfshshoook okwa witai t vsvsapapi i titmeiomeutou t 259940996663:93418::1:0:0:3377::/U/Aspperlisca/detibaonsis/schMiakrcrabosorofty t /LOfibfiracery 2/A01pp1/liOfcafictie/onOu StlupoopokCrorte./Gfraoomeglewo/Crk/Vhreromesi/oDenfs/a1u4lTMCCFtS /Ext/Reseoun3rcse25 MSG isHoookWain/t tmI nRucclfes/o.fshMANpIliFsEt

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  • My MacBook Pro suddenly became very slow, cursor responding slowely

    My MacBook Pro suddenly became very slow, cursor responding slowely

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
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    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
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    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
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    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD  com.evenflow.dropbox com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/(\/Users\/)[^/]+/\1-/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '/:$/{s/ *:$//;x;s/\n//;s/\n.*//;/\)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Broadcom|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print}; /v6:/{if ($2 !~ "A") print}'`; Pm "TCP/IP"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`find . -maxdepth 1 -exec basename {} + | while read f; do [[ ("$f" =~ ^\.. && ! "$f" =~ ^\.(adobe|android|bash.+|CFU.+|cache|config|cups|dropbox|DS_Store|font.+|git.+|profile|rnd|sh_.+|ssh|subv.+|Trash(es)?|zprofile|zsh.+)$) || ($(stat -f%f "$f") -ge 32768 && "$f" != Library) ]] && ls -Fd "$f"; done`; Pm "Hidden user files"; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
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  • My Macbook Pro suddenly became really slow

    3 Days ago my Macbook Pro suddenly became really slow. I can't run anything without my computer freezing. I've had my Macbook Pro since mid-2012 (21 months). The first thing i did was check my activity monitor, which said that I was apparently using 4 GB (half) of my Macbook Pro's RAM, even though nothing was running. The process that was using the most RAM was kernal.task, which was only around 600mb of RAM. All the processes RAM amounts only added up to around 1 GB,  not four. I can't even open safari without my computer freezing. The amount of RAM being "used" on my computer slowly started to increase, even though nothing was running, until it got to all 8 GB being used. When i restart my computer, it goes back to 4 GB and starts to rise again. My processor, on the other hand, is doing nothing. Its acting normally. How do i get my computer back to its usual performance?
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    13-inch Mid-2012 Macbook Pro
    Processor: 2.9 GHz Intel Core i7
    Memory: 8 GB 1600 MHz DDR3
    Graphics: Intel HD Graphics 4000 1024 MB
    750 GB HDD
    OS X 10.9.2

    Since you are using Mavericks OS, the amount of RAM being used is inconsequential but the 'pressure' is.  If green is showing then the RAM usage is normal.  This is a change fro prior OSX's.
    The usual problem will lie with the HDD,  It may be too full or needs to be repaired or replaced.  Go into OSX recovery and select from the 4 option menu Disk Utility.  Choose First Aid and run Verify and Repair.
    (Start the MBP with the OPTION key down and select the recovery partition)
    If that does not solve the problem, try a safe boot:
    http://support.apple.com/kb/ht1564
    If the MBP responds 'normally' that usually indicates that there is a third part application that is causing the problem.  They have to bedeleted and reinstalled in a systematic way so that you can identify the culprit.
    Ciao.

  • Why is my MacBook Pro suddenly running as slow as syrup?

    Hello,
    I read some of the replies to the other posts about MacBook pro suddenly running slowly, and I am about to try a repair and do a few other things, but I was wondering if anyone could tell me if my etrecheck.com details offer a hint as to why it's running so slowly. I have pasted them below.
    A few things to note:
    1. I have since turned off Time Machine backup on this computer, and I am just about to uninstall the app BackTrack and all the LogMeIn crap.
    2. I repair permissions on this machine at least twice a month, sometimes more often.
    2. For the past month or so, my computer has been making this desperate sounding single beep after I log into my user account and after all the startup stuff is done. I read somewhere that it means my computer is about to die, but figured I would throw it out there.
    I appreciate any insight.
    Thanks,
    Jen
    Hardware Information:
        MacBook Pro (13-inch, Early 2011)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2 cores
        4 GB RAM
    Video Information:
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
        OS X 10.9.2 (13C64) - Uptime: 0 days 17:10:27
    Disk Information:
        ST9320325ASG disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 319.21 GB (168.57 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information:
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
        Apple Inc. thunderbolt_bus
    Kernel Extensions:
        com.logmein.driver.LogMeInSoundDriver    (1.0.3 - SDK 10.5)
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.google.keystone.daemon.plist 3rd-Party support link
        [System]    com.logmein.logmeinblanker.plist 3rd-Party support link
        [System]    com.logmein.logmeinserver.plist 3rd-Party support link
        [System]    com.logmein.raupdate.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link
    Launch Agents:
        [System]    com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
        [System]    com.logmein.logmeingui.plist 3rd-Party support link
        [System]    com.logmein.logmeinguiagent.plist 3rd-Party support link
        [System]    com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
        [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.nds.pcshow.plist 3rd-Party support link
        [not loaded]    com.nds.pcshow.uninstall.plist 3rd-Party support link
    User Login Items:
        BackTrackBA
        AdobeResourceSynchronizer
    Internet Plug-ins:
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        LogMeIn: Version: 1.0.935 - SDK 10.7 3rd-Party support link
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
        Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
        LogMeInSafari32: Version: 1.0.935 - SDK 10.7 3rd-Party support link
        googletalkbrowserplugin: Version: 3.8.1.9672 3rd-Party support link
        npgtpo3dautoplugin: Version: 0.1.44.21 - SDK 10.5 3rd-Party support link
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        WidevineMediaOptimizer: Version: (null) 3rd-Party support link
        JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
        Picasa: Version: 1.0 3rd-Party support link
    3rd Party Preference Panes:
        Flash Player  3rd-Party support link
        Java  3rd-Party support link
    Old Applications:
        /Library/Application Support/Microsoft/MERP2.0
            Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
            Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
        Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
        SLLauncher:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
        /Applications/Microsoft Office 2011/Office
            Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Setup Assistant:    Version: 14.3.3 - SDK 10.5 3rd-Party support link
            Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011
            Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
        Aimersoft Helper Compact:    Version: 2.2.5.6 - SDK 10.5 3rd-Party support link
            /Users/[redacted]/Library/Application Support/Helper/Aimersoft Helper Compact.app
        Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
            /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
        Aimersoft DVD Ripper:    Version: 2.6.2 - SDK 10.5 3rd-Party support link
        Spotify:    Version: 0.8.5.1333.g822e0de8 - SDK 10.5 3rd-Party support link
    Time Machine:
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 297.29 GB Disk used: 140.30 GB
        Destinations:
            kathmere [Network] (Last used)
            Total size: 2 
            Total number of backups: 43
            Oldest backup: 2014-02-28 23:49:13 +0000
            Last backup: 2014-04-12 04:35:47 +0000
            Size of backup disk: Excellent
                Backup size 2  > (Disk size 297.29 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU:
             4%    WindowServer
             2%    EtreCheck
             1%    hidd
             1%    systemstatsd
             0%    configd
    Top Processes by Memory:
        266 MB    firefox
        143 MB    com.apple.IconServicesAgent
        127 MB    softwareupdated
        102 MB    mds_stores
        74 MB    mds
    Virtual Memory Information:
        1.22 GB    Free RAM
        1.44 GB    Active RAM
        332 MB    Inactive RAM
        1.02 GB    Wired RAM
        795 MB    Page-ins
        288 KB    Page-outs

    OS X Mavericks: If your Mac runs slowly?
    Startup in Safe Mode
    http://support.apple.com/kb/PH14204
    Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

  • My MacBook Pro suddenly started running slow

    Hi,
    My MacBook Pro started running extremely slow a couple of days ago. I tried to search for help and found this forum where people had the same problem. I see that people are advised to check with etrecheck software and post it here to have further instructions. So I did mine and below are my results. I have opened the back of my laptop, cleaned up everything including the dirty fan and reseated the hard drive (which I had problem with loose cable in the past). It seems to fix the slow problem at the moment but the problem keeps appearing once in a while. So I hope someone could help me out. Thanks a lot in advance.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:10:41
    Disk Information:
              Hitachi HTS545025B9SA02 disk0 : (232.89 GB)
                        (null) (disk0s1) <not mounted>: 200 MB
                        Macintosh HD (disk0s2) / [Startup]: 232.57 GB (67.16 GB free)
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information:
    Kernel Extensions:
              [not loaded] com.Immersion.driver.ImmersionForceFeedback (1.0.7) Support
              [not loaded] com.acard.driver.ACard6280ATA (1.0.5) Support
              [not loaded] com.acard.driver.ACard62xxM (2.0.6) Support
              [not loaded] com.acard.driver.ACard67162 (2.0.3) Support
              [not loaded] com.acard.driver.ACard671xSCSI (2.0.1) Support
              [not loaded] com.acard.driver.ACard6885M (2.0.6) Support
              [not loaded] com.acard.driver.ACard68xxM (2.0.5) Support
              [kext loaded] com.cisco.nke.ipsec (2.0.1) Support
              [not loaded] com.logitech.driver.LogitechForceFeedback (1.0.3) Support
    Startup Items:
              CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
              MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
    Problem System Launch Daemons:
              [not loaded] org.samba.winbindd.plist Support
    Problem System Launch Agents:
              [failed] com.apple.Kerberos.renew.plist
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.bombich.ccc.plist Support
              [loaded] com.google.keystone.daemon.plist Support
    Launch Agents:
              [loaded] com.adobe.CS4ServiceManager.plist Support
              [loaded] com.google.keystone.agent.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [running] com.spotify.webhelper.plist Support
              [failed] com.zeobit.MacKeeper.Helper Support
    User Login Items:
              MacShield
              iTunesHelper
              QuickTime Player 7
              Mail
              Dropbox
              ExpanderDaemon
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.6.6
              Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
              AdobePDFViewer: Version: 9.5.5 Support
              DivXBrowserPlugin: Version: 2.0 Support
              o1dbrowserplugin: Version: 5.3.1.18536 Support
              Google Earth Web Plug-in: Version: 7.1 Support
              googletalkbrowserplugin: Version: 5.3.1.18536 Support
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
              JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.2
    User Internet Plug-ins:
              WebEx64: Version: 1.0 - SDK 10.5 Support
              WebEx: Version: 1.0 Support
    3rd Party Preference Panes:
              DivX  Support
              Flash Player  Support
              Flip4Mac WMV  Support
              TeXDistPrefPane  Support
    Top Processes by CPU:
                  65%          mdworker
                   1%          hidd
                   1%          WindowServer
                   1%          Safari
                   0%          fontd
    Top Processes by Memory:
              184 MB          Safari
              111 MB          WebProcess
              82 MB          Dropbox
              66 MB          Mail
              41 MB          PubSubAgent
    Virtual Memory Information:
              2.40 GB          Free RAM
              776 MB          Active RAM
              219 MB          Inactive RAM
              391 MB          Wired RAM
              177 MB          Page-ins
              0 B          Page-outs

    Hi dippypants and dominic23,
    Thanks for your help. I followed dippypants' advice and checked the Activity Monitor. Most of the processess that occupy my CPU and memory are Safari and Safari Web Content. Sometimes when these go down to low, I still have the same problem with computer running super slow.
    I then followed dominic23's advice to look for MacKeeper not only in Applications but my whole laptop but I could not find it any where. Yet it still shows when I do the etrecheck. Do you guys think I might have some malware problem?
    Thanks! Any help is much appreciated.
    Below is the latest check using etrecheck software.
    Hardware Information:
              MacBook Pro (13-inch, Mid 2009)
              MacBook Pro - model: MacBookPro5,5
              1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 9400M - VRAM: 256 MB
    System Software:
              Mac OS X 10.6.8 (10K549) - Uptime: 0 days 0:12:7
    Disk Information:
              Hitachi HTS545025B9SA02 disk0 : (232.89 GB)
                        (null) (disk0s1) <not mounted>: 200 MB
                        Macintosh HD (disk0s2) / [Startup]: 232.57 GB (67.07 GB free)
              HL-DT-ST DVDRW  GS23N 
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Built-in iSight
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
    Thunderbolt Information:
    Kernel Extensions:
              [not loaded] com.Immersion.driver.ImmersionForceFeedback (1.0.7) Support
              [not loaded] com.acard.driver.ACard6280ATA (1.0.5) Support
              [not loaded] com.acard.driver.ACard62xxM (2.0.6) Support
              [not loaded] com.acard.driver.ACard67162 (2.0.3) Support
              [not loaded] com.acard.driver.ACard671xSCSI (2.0.1) Support
              [not loaded] com.acard.driver.ACard6885M (2.0.6) Support
              [not loaded] com.acard.driver.ACard68xxM (2.0.5) Support
              [kext loaded] com.cisco.nke.ipsec (2.0.1) Support
              [not loaded] com.logitech.driver.LogitechForceFeedback (1.0.3) Support
    Startup Items:
              CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
              MATLABLmgr: Path: /Library/StartupItems/MATLABLmgr
    Problem System Launch Daemons:
              [not loaded] org.samba.winbindd.plist Support
    Problem System Launch Agents:
              [failed] com.apple.Kerberos.renew.plist
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.bombich.ccc.plist Support
              [loaded] com.google.keystone.daemon.plist Support
    Launch Agents:
              [loaded] com.adobe.CS4ServiceManager.plist Support
              [loaded] com.google.keystone.agent.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [running] com.spotify.webhelper.plist Support
              [failed] com.zeobit.MacKeeper.Helper Support
    User Login Items:
              MacShield
              iTunesHelper
              QuickTime Player 7
              Mail
              Dropbox
              ExpanderDaemon
    Internet Plug-ins:
              Flip4Mac WMV Plugin: Version: 2.3.6.5 Support
              FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.6.6
              Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
              AdobePDFViewer: Version: 9.5.5 Support
              DivXBrowserPlugin: Version: 2.0 Support
              o1dbrowserplugin: Version: 5.3.1.18536 Support
              Google Earth Web Plug-in: Version: 7.1 Support
              googletalkbrowserplugin: Version: 5.3.1.18536 Support
              Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
              JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.2
    User Internet Plug-ins:
              WebEx64: Version: 1.0 - SDK 10.5 Support
              WebEx: Version: 1.0 Support
    3rd Party Preference Panes:
              DivX  Support
              Flash Player  Support
              Flip4Mac WMV  Support
              TeXDistPrefPane  Support
    Top Processes by CPU:
                  44%          Finder
                  22%          Mail
                   2%          WindowServer
                   2%          hidd
                   0%          Activity Monitor
    Top Processes by Memory:
              246 MB          Safari
              147 MB          Microsoft Word
              115 MB          WebProcess
              98 MB          Mail
              82 MB          Dropbox
    Virtual Memory Information:
              2.26 GB          Free RAM
              999 MB          Active RAM
              124 MB          Inactive RAM
              403 MB          Wired RAM
              238 MB          Page-ins
              0 B          Page-outs

  • My Macbook pro suddenly running very slow

    I have a 13" mid 2012 Macbook pro running OS X Mavericks v 10.9.4. About two weeks ago it suddenly became very slow and unresponsive. Startup and shut down takes much longer than usual, file transfers are slow and apps are taking forever to launch. The rainbow wheel would show up almost anytime and trivial tasks like opening a new tab in browser or opening finder. More recently, a new problem has also cropped up: my mac is not going to sleep on closing the lid.
    Over last two weeks I have tried the following:
    - Repair disk and disk permissions.
    - Reset SMC
    - Reset PRAM
    - Start in safe mode.
    - Clean install of OS X (after erasing the hard drive).
    but none of this has helped. I also ran Apple Hardware Test but got nothing. I fear my hard drive may be failing. Is there anything else I can try before I have to take it to the apple store. Any help would be sppreciated. Thanks.
    Here is some information on my macbook:
    MacBook Pro 13-inch Mid 2012
    Processor  2.5 GHz Intel Core i5
    Memory  4 GB 1600 MHz DDR3
    Graphics  Intel HD Graphics 4000
    Software  OS X 10.9.4 (13E28)

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • MacBook Pro suddenly running very slow

    I own a MacBook Pro 13-inch (late 2012).
    I have always taken very good care of my Mac, and up until 2 weeks ago, it was running at a beautiful speed and performing really well.
    Suddenly, one morning when I turned it on, it took ages to boot up and then performed extremely slow. And it has been that way ever since.
    I have tried cleaning the hard drive and making a clean install of Yosemite but with no improvement. It has been really frustrating, especially now that I can't even book an Apple Genius appointment to get it checked. I have run the EtreCheck and copied the results below. Any help will be much appreciated!
    Problem description:
    System running much slower than expected.
    EtreCheck version: 2.1.8 (121)
    Report generated 21 February 2015 12:37:32 GMT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 909
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.2 (14C109) - Time since boot: 0:8:56
    Disk Information: ℹ️
        TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 748.93 GB (707.12 GB free)
                Encrypted AES-XTS Unlocked
                Core Storage: disk0s2 749.30 GB Online
        MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Launch Agents: ℹ️
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Unity Web Player: Version: UnityPlayer version 4.6.2f1 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    Safari Extensions: ℹ️
        AdBlock
        Save to Pocket
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 748.93 GB Disk used: 41.81 GB
        Destinations:
            Install OS X Yosemite [Local]
            Total size: 999.86 GB
            Total number of backups: 0
            Oldest backup: -
            Last backup: -
            Size of backup disk: Adequate
                Backup size 999.86 GB > (Disk used 41.81 GB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    com.apple.WebKit.Networking
             0%    SystemUIServer
             0%    SpotlightNetHelper
    Top Processes by Memory: ℹ️
        223 MB    Safari
        103 MB    com.apple.WebKit.WebContent
        77 MB    Dropbox
        69 MB    WindowServer
        52 MB    CalendarAgent
    Virtual Memory Information: ℹ️
        5.07 GB    Free RAM
        2.27 GB    Active RAM
        422 MB    Inactive RAM
        821 MB    Wired RAM
        990 MB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Feb 21, 2015, 12:18:33 PM    Self test - passed

    Furthermore, I tried testing my RAM using Memtest twice, and it seemed to have passed all tests.
    I also used Disk Utility to verify my hard drive and that seemed to have passed all tests too.
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  • MacBook Pro suddenly running very slowly

    Hi,
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    EtreCheck version: 2.0.4 (89)
    Report generated 15 October 2014 12:19:56 BST
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.9.5 (13F34) - Uptime: 4:32:5
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 499.25 GB (369.04 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.adobe.AdobeCreativeCloud.plist Support
      [loaded] com.epson.ews.launcher.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      BBC iPlayer Desktop Application (/Applications/BBC iPlayer Desktop.app)
      Spotify Application (/Applications/Spotify.app)
      Spotify Application (/Applications/Spotify.app)
      Dropbox Application (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      OVSHelper: Version: 1.1 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      DivXBrowserPlugin: Version: 2.2 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 Support
      Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Check version
    Safari Extensions: ℹ️
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
    Time Machine: ℹ️
      Time Machine not configured!
    Top Processes by CPU: ℹ️
          4% Google Chrome
          2% WindowServer
          1% Creative Cloud
          0% AppleSpell
          0% mds
    Top Processes by Memory: ℹ️
      150 MB Google Chrome
      107 MB Finder
      99 MB mds_stores
      77 MB Dropbox
      60 MB com.apple.IconServicesAgent
    Virtual Memory Information: ℹ️
      98 MB Free RAM
      1.80 GB Active RAM
      1.75 GB Inactive RAM
      634 MB Wired RAM
      1.98 GB Page-ins
      0 B Page-outs

    Launch the Console application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
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  • MacBook Pro suddenly runs really slow

    I have a mid-2012 13" non-retina macbook pro that I bought September 22, 2013 and Friday it started running really slow, like it takes 5 minutes for it to startup and two minutes to log in. I opened up the console and I get all these errors and I've reset the SMC and PRAM and I've also restored from time capsule backup and still no use. What do I do? I don't care if I have to wipe my hard drive since all my stuff is backed up to iCloud and my Time Capsule. Here's what comes up in the console: 4/6/14 12:03:54.000 PM kernel[0]: SMC::smcReadKeyAction ERROR F1Mn kSMCBadArgumentError(0x89) fKeyHashTable=0x0xffffff801e1fd000
    4/6/14 12:03:43.189 PM awacsd[63]: InnerStore GetWakeInfoForZone: no external port for 1980574548.members.btmm.icloud.com.
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    Well you're helpful lol. I contacted them twice and they weren't of much help. I found out what was causing the issue. I had the program MacFanControl installed and when I went to uninstall it, I just dragged it to the trash can and emptied it. I went to the website where I got it and followed the instructions on how to remove it and now its running like it did before.

  • Macbook Pro suddenly started running slow

    I need some help ASAP! I use my Macbook Pro for recording and other business and can not have it running this slow. I hope this EtreCheck helps solve my problems and can speed up my MacBook pro again, thanks in advance for your time! Have a great day to all!
    EtreCheck version: 1.9.15 (52)
    Report generated September 23, 2014 at 11:23:38 PM EDT
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.9 GHz Intel Core i7 CPU: 2 cores
      8 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.5 (13F34) - Uptime: 0 days 0:16:40
    Disk Information: ?
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 749.3 GB (496.72 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      MATSHITADVD-R   UJ-8A8 
    USB Information: ?
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. FaceTime HD Camera (Built-in)
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [loaded] com.digidesign.iokit.DigiDal (9.0f4) Support
      [not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
      [not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
      [not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
      [loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
      [not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
      [loaded] tc.tctechnologies.driver.PaeFireStudio (4.0.0 14255 - SDK 10.0) Support
    Startup Items: ?
      DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
      PACESupport: Path: /Library/StartupItems/PACESupport
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid] com.oracle.java.Helper-Tool.plist
      [running] com.paceap.eden.licensed.plist Support
      [loaded] PACESupport.plist Support
      [loaded] tc.tctechnologies.PaeFireStudio.plist Support
    Launch Agents: ?
      [running] com.canon.MFManager.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid] com.oracle.java.Java-Updater.plist
    User Launch Agents: ?
      [loaded] com.adobe.ARM.[...].plist Support
    User Login Items: ?
      iTunesHelper
      Dropbox
      AdobeResourceSynchronizer
      EvernoteHelper
      Android File Transfer Agent
    Internet Plug-ins: ?
      Flip4Mac WMV Plugin: Version: 3.1.0.24   - SDK 10.8 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Default Browser: Version: 537 - SDK 10.9
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
    Safari Extensions: ?
      AdBlock
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      Flash Player  Support
      Flip4Mac WMV  Support
      TeXDistPrefPane  Support
      Tuxera NTFS  Support
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          2% mds
          0% Google Chrome
          0% imagent
    Top Processes by Memory: ?
      82 MB Google Chrome
      74 MB Dropbox
      66 MB Finder
      49 MB mds_stores
      49 MB ocspd
    Virtual Memory Information: ?
      5.81 GB Free RAM
      1.30 GB Active RAM
      201 MB Inactive RAM
      718 MB Wired RAM
      335 MB Page-ins
      0 B Page-outs

    Here are about 60 lines from the log when I was web browsing, typing this message, and switching between Safari and Google Chrome.
    10/1/14 12:48:27.259 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 12:48:50.348 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 12:51:00.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=2531[ksadmin] final status 0x0, allowing (remove VALID) page
    10/1/14 12:51:13.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=2538[ksadmin] final status 0x0, allowing (remove VALID) page
    10/1/14 12:51:30.464 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 12:51:35.752 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 12:53:29.817 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 12:53:32.852 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 12:55:18.317 AM com.apple.WebKit.Networking[276]: CFNetwork SSLHandshake failed (-9806)
    10/1/14 12:55:18.319 AM com.apple.WebKit.Networking[276]: CFNetwork SSLHandshake failed (-9806)
    10/1/14 12:57:49.484 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 12:57:52.480 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 12:58:14.545 AM Safari[255]: Couldn't contact spell checker for Multilingual
    10/1/14 12:58:14.545 AM Safari[255]: Suppressing further spell checker launch failure warnings
    10/1/14 12:58:26.671 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:58:26.672 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:58:26.672 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:58:26.672 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:58:26.673 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:59:06.894 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:59:06.895 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:59:06.896 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:59:06.897 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:59:10.595 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 12:59:15.313 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 12:59:15.968 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 1:00:05.318 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:00:05.318 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:00:05.319 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:00:05.319 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:00:05.320 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:00:40.103 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:00:40.104 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:00:40.104 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:00:40.105 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:00:40.105 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:01:29.847 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:01:29.848 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:01:29.848 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:01:29.849 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:01:29.849 AM AppleSpell[292]: *** -[NSMachPort handlePortMessage:]: dropping incoming DO message because the connection is invalid
    10/1/14 1:01:31.401 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 1:01:34.972 AM mds[37]: (Normal) ImportServer: Ignoring blacklisted Spotlight importer plugin:/Developer/Applications/Xcode.app/Contents/Library/Spotlight/SourceCode. mdimporter uuid:548A3091-3C5D-498A-A329-B532A6C896BB version:1586
    10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Kontakt 4.component
    10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Melodyne.component
    10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Melodyne.component/Contents
    10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Melodyne.component
    10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Reaktor5.component
    10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Reaktor5.component/Contents
    10/1/14 1:02:54.000 AM kernel[0]: Sandbox: coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Reaktor5.component
    10/1/14 1:02:54.713 AM launchctl[2571]: launchctl: Couldn't stat("/Library/LaunchAgents/com.oracle.java.Java-Updater.plist"): No such file or directory
    10/1/14 1:02:55.403 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
    10/1/14 1:02:55.408 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component/Contents
    10/1/14 1:02:55.412 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
    10/1/14 1:02:55.417 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Guitar Rig 4.component
    10/1/14 1:02:55.422 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Guitar Rig 4.component/Contents
    10/1/14 1:02:55.427 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Guitar Rig 4.component
    10/1/14 1:02:55.431 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-data /Library/Audio/Plug-Ins/Components/Kontakt 4.component
    10/1/14 1:02:55.436 AM sandboxd[190]: ([183]) coreaudiod(183) deny file-read-metadata /Library/Audio/Plug-Ins/Components/Kontakt 4.component/Contents

  • 4 year old MacBook Pro suddenly running VERY slow.  What's going on?

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    You may find some useful information here.
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  • My macbook pro is running very slow with some strange mouse and window movements. The trackpad is very unresponsive and when responding the cursor moves on its own and/or very erratically. When on safari the window suddenly zooms in or highlights words.

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    Try these in order testing your system after each to see if it's back to normal:
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  • Macbook Pro suddenly started running very slow

    Hello All,
    My Macbook Pro is running very slow for the past 2 days. Did disk repair, Erasing free space, deleted a lot of unwanted files and also restarting my machine multiple times. Kindly suggest a solution for my problem. Please find my ETRE check details below,
    EtreCheck version: 1.9.15 (52)
    Report generated September 1, 2014 at 11:21:27 PM GMT+10
    Hardware Information: ?
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.3 GHz Intel Core i5 CPU: 2 cores
      8 GB RAM
    Video Information: ?
      Intel HD Graphics 3000 - VRAM: 512 MB
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:8:46
    Disk Information: ?
      TOSHIBA MK3265GSXF disk0 : (320.07 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209.7 MB
      Macintosh HD (disk0s2) / [Startup]: 319.21 GB (69.49 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    Kernel Extensions: ?
      [not loaded] com.ZTE.driver.ModemDriverMac (1.0.2d1) Support
      [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
    Startup Items: ?
      EyeConnect: Path: /Library/StartupItems/EyeConnect
    Problem System Launch Agents: ?
      [loaded] com.paragon.NTFS.auth.plist Support
    Launch Daemons: ?
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [running] com.parallels.desktop.launchdaemon.plist Support
      [not loaded] com.teamviewer.teamviewer_service.plist Support
      [failed] com.tvmobili.tvmobilisvcd.plist Support
    Launch Agents: ?
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.canon.MFManager.plist Support
      [loaded] com.citrix.AuthManager_Mac.plist Support
      [running] com.citrix.ReceiverHelper.plist Support
      [running] com.citrix.ServiceRecords.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [failed] com.parallels.desktop.launch.plist Support
      [loaded] com.parallels.DesktopControlAgent.plist Support
      [running] com.parallels.vm.prl_pcproxy.plist Support
      [running] com.seagate.SeagateStorageGauge.plist Support
      [not loaded] com.teamviewer.teamviewer.plist Support
      [not loaded] com.teamviewer.teamviewer_desktop.plist Support
      [failed] com.tvmobili.artwork.plist Support
    User Launch Agents: ?
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    User Login Items: ?
      iTunesHelper
      Dropbox
      SwitchResX Daemon
      Android File Transfer Agent
      Google Chrome
      Actions Server
      Content Manager Assistant
    Internet Plug-ins: ?
      LogitechHarmony: Version: 1.0.0.1 Support
      JavaAppletPlugin: Version: Java 7 Update 67 Check version
      o1dbrowserplugin: Version: 5.4.2.18903 Support
      Default Browser: Version: 537 - SDK 10.9
      Flip4Mac WMV Plugin: Version: 2.4.0.11 Support
      net.juniper.DSSafariExtensions: Version: (null) Support
      AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 14.0.0.176 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 Support
      googletalkbrowserplugin: Version: 5.4.2.18903 Support
      AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
      SharePointBrowserPlugin: Version: 14.4.1 - SDK 10.6 Support
      DirectorShockwave: Version: 11.6.6r636 Support
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins ?
      Picasa: Version: 1.0 Support
    3rd Party Preference Panes: ?
      Application Enhancer  Support
      EyeConnect
      Flash Player  Support
      Paragon NTFS for Mac ® OS X  Support
    Time Machine: ?
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 297.29 GB Disk used: 232.58 GB
      Destinations:
      TOSHIBA EXT [Local] (Last used)
      Total size: 2 TB
      Total number of backups: 12
      Oldest backup: 2014-02-26 14:51:47 +0000
      Last backup: 2014-07-22 12:36:09 +0000
      Size of backup disk: Excellent
      Backup size 2 TB > (Disk size 297.29 GB X 3)
      Time Machine details may not be accurate.
      All volumes being backed up may not be listed.
    Top Processes by CPU: ?
          10% CCleaner
          7% Safari
          4% WindowServer
          2% Finder
          2% prl_disp_service
    Top Processes by Memory: ?
      123 MB com.apple.IconServicesAgent
      98 MB Safari
      82 MB EyeConnect
      82 MB CCleaner
      74 MB Finder
    Virtual Memory Information: ?
      4.95 GB Free RAM
      1.48 GB Active RAM
      346 MB Inactive RAM
      1.23 GB Wired RAM
      317 MB Page-ins
      0 B Page-outs

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
    You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
    In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
    You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
    Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
    4. Here's a summary of what you need to do, if you choose to proceed:
    ☞ Copy a line of text in this window to the Clipboard.
    ☞ Paste into the window of another application.
    ☞ Wait for the test to run. It usually takes a few minutes.
    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    8. Launch the built-in Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
    exec bash
    and press return. Then paste the script again.
    10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return  three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
    12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
    14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • Macbook Pro is running very slow   how do I resume speed?

    Lately, My macbook pro is running very slow.  Mostly when on the internet or even opening and closing programs.
    How do I "clean up" and resume speed?  It has been updated!  Not sure what is going on.
    Any help?

    When starting computer,,,, I now get a gray screen and it takes several minutes to get to the main page.....

  • My MacBook Pro is running very slow. How do I find out what is causing this?

    How do I find out why my MacBook Pro is running so slow? Then how do I fix it?

    Suggestions of Things You Can Do To Help A Slow Computer
    If your computer seems to be running slower here are some things you can do:
    Start with visits to:     OS X Maintenance - MacAttorney;
                                      The X Lab: The X-FAQs;
                                      The Safe Mac » Mac Performance Guide;
                                      The Safe Mac » The myth of the dirty Mac;
                                      Mac maintenance Quick Assist.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    Repair the Hard Drive - Lion/Mountain Lion/Mavericks
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
    Suggestions for OS X Maintenance
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
    Helpful Links Regarding Malware Protection
    An excellent link to read is Tom Reed's Mac Malware Guide.
    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
    See these Apple articles:
              Mac OS X Snow Leopard and malware detection
              OS X Lion- Protect your Mac from malware
              OS X Mountain Lion- Protect your Mac from malware
              About file quarantine in OS X
    If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
    Troubleshooting Applications
    I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
    If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
    Basic Backup
    For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
    1. A Time Machine preferences panel as part of System Preferences;
    2. A Time Machine application located in the Applications folder. It is
        used to manage backups and to restore backups. Time Machine
        requires a backup drive that is at least twice the capacity of the
        drive being backed up.
    Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Get Backup
      3. Deja Vu
      4. SuperDuper!
      5. Synk Pro
      6. Tri-Backup
    Visit The XLab FAQs and read the FAQ on backup and restore.  Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
    Referenced software can be found at MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Pre-Mavericks
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Mavericks and later
    Open Activity Monitor in the Utilities folder.  Select All Processes from the View menu.  Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

  • My Macbook Pro is running very slow, what can I do?

    My Macbook Pro is running very slowly, what can I do?

    Things You Can Do To Resolve Slow Downs
    If your computer seems to be running slower here are some things you can do:
    Start with a visit to: OS X Maintenance - MacAttorney.
    Boot into Safe Mode then repair your hard drive and permissions:
    Repair the Hard Drive and Permissions Pre-Lion
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Repair the Hard Drive - Lion
    Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Restart your computer normally and see if this has helped any. Next do some maintenance:
    Suggestions for OS X Maintenance
    For situations Disk Utility cannot handle the best third-party utility is Disk Warrior;  DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
    OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep.  Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger.  These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
    OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
    I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
    For emergency repairs install the freeware utility Applejack.  If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line.  Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
    When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
    Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
      1. Carbon Copy Cloner
      2. Data Backup
      3. Deja Vu
      4. SuperDuper!
      5. SyncTwoFolders
      6. Synk Pro
      7. Synk Standard
      8. Tri-Backup
    Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
    Additional suggestions will be found in Mac maintenance Quick Assist.
    Referenced software can be found at CNet Downloads or MacUpdate.
    Additional Hints
    Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
    Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
    Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
    Check for applications that may be hogging the CPU:
    Open Activity Monitor in the Utilities folder.  Select All Processes from the Processes dropdown menu.  Click twice on the CPU% column header to display in descending order.  If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar.  Click on the Force Quit button to kill the process.  See if that helps.  Be sure to note the name of the runaway process so you can track down the cause of the problem.
    Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

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