My macbook pro went black and shows one folder with a ?

my macbook pro went black and shows one folder with a ? what should i do

What that's telling you is that it can't find the operating system.
A flashing question mark or globe appears when you start your Mac - Apple Support
Try that and see if it helps.

Similar Messages

  • My macbook pro went blank and wont come on, whats the problem

    my macbook pro went blank and wont come on, whats the problem

    Hello ristaformal,
    The following article details a number of steps that can be taken in order to bring your MacBook Pro back to a working state.
    Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Cheers,
    Allen

  • My iPad went black and shows a picture of the power source pointing to a iTunes emblem

    When I went to install an update, my iPad went black and shows a picture of a power source next to an iTune emblem.  I powered it off but when I power it back on, it shows the same thing.

    RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
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    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
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    2. You must follow step 1 to step 4 VERY CLOSELY.

  • Screen MacBook Pro went black

    At startup screen looked strange. Strange color and apple logo looked pixelated. When transitioning to sign in screen it flickered then went black
    And flickered but never opened.

    this is really the little computer that could. Left it alone ... returned about 2hrs later to plug in the phone
    to charge and to my surprise it turned on but with one problem. Any black color  flckers bright green.
    Changed desktop to a solid color. Will take it to the Apple Store tomorrow for a check-up.
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  • My Macbook Pro went crazy and now won't turn on!

    My macbook pro (that is barely 1 year old) wont turn on - I take very good care of it and it has been functioning perfectly fine. I uploaded some pictures to my laptop (which already has thousands of pictures) and my laptop started lagging and freezing and eventually just randomly turned off. After trying to turn it back on it wasnt responding so I left it over night. The next day I turned it back on and it loaded my desktop picture but none of my desktop icons were visible and not even the top bar or the scrolly bar and the spinning rainbow ball was there for half an hour. After a while I tried restarting - didnt work, tried closing the lid and opening it and the top bar appeared after a while but still nothing else. I tried starting it in safe mode and my desktop image was gone but the desktop icons slowly appeared and it was apparent that everything was there and nothing was lost - but I couldnt open anything because it kept freezing and then after half an hour returned to idleness and had not opened anything. After finally leaving it I decided to restart it one last time and it switched off after freezing for another half an hour but now when I try to turn it on (in anyway) it loads the light blue background with the apple and the spinning loading icon thing - and after 10 minutes just switches off - refuses to turn on at all... what to do? The battery is fine, it had been charging fine and my laptop is given to me by my university which means if I mess it up (or people who think they know what they're doing in the apple store mess it up) I have to pay. As of now I am on vacation and really need to use it but dont know what to do right now. Help?

    Try running Repair Disk: Boot from install disc (insert disc>restart>immediately hold down c key and keep holding it until you see “Preparing Installation”)>at first screen select the language and click Continue> click on the Utilities Menu in the menu bar>open Disk Utility>select your HD in the panel on the left side>click Repair Disk at bottom of main window. Run this at least twice, and keep running it until it says “appears ok” twice in a row. If that doesn’t happen, you may need a stronger utility such as DiskWarrior or if the directory is damaged beyond repair, you may need to reinstall the OS, or you may have a damaged HD (repair utilities can only repair the directory structure, not the HD itself).

  • MacBook Pro 13 2010 running Mountain Lion: will not boot and shows a folder with a flashing question mark. Will not start in 'safe mode' i.e holding shift on start up - nor can I call up any utilities with the OSX shortcuts. Any thoughts?

    Following an automatic update, the machine wouldn't boot. Screen came on (shows white) - then either showed a 'No-Entry' Sign and a spinning cog, or a folder with a qusetion mark. I  tried to start the machine in different modes ( eg. holding shift after the tone ) but nothing worked. after leaving the machine alone for 1 hour. It worked perfectly again. I did a 'verify disk' check which found no problems. 2 hours later it then froze ( In - Photoshop). Could not force quit, so shut down, and have not been able to boot again since (white lit screen - flashing folder with question mark) . I have also taken the hard drive out and checked the connections which seem fine. Any suggestions? - Is the Hard Drive dead. : other info : It was also running parallels 8, with Windows 7. at the time of the update....

    This article may help: A flashing question mark appears when you start your Mac.

  • The screen of my macbook pro remains black and blank. I need help

    My computer screens fails to come on at start up. It just stays black and blank. I have tried a couple of reboot sessions but all to no avail. Can anyone out there help me please.
    Daddee

    The only people that can help you are those at an Apple store.
    Your Mac is broken and needs to be repaired. That is IF you get absolutely nothing on the screen after pressing the powwr button.

  • I installed my new iMac with my Macbook Pro 2008 backup and created a network with the iMac and now the Macbook Pro cannot get internet.

    I installed my new iMac with my Macbook Pro 2008 back up.  I created a iMac network with Airport extreme, but now my Macbook Pro cannot get internet.  any ideas on why or what to do about it.

    Hello 1BillyMac,
    It seems you have a network conflict that isn't allowing your MacBook Pro to connect to the internet. This may be caused by both computers sharing identical network settings. You may want to consider creating a new network location on your MacBook Pro to assign new network settings. The following article will instruct you on how to do that:
    OS X Yosemite: Add a network location
    A network location is a group of network settings
    A network location is a group of network settings for your various network services (Ethernet or Wi-Fi for example).
    If you often change network settings, you may find switching between locations quicker and easier than repeatedly modifying individual groups of settings. 
    For example, you might want to make a location for “home,” where you connect to the Internet with a telephone modem, and a location for “office,” where you connect to your company network and the Internet using Ethernet or AirPort. 
    Choose Apple menu > System Preferences, then click Network.
    Click the Location pop-up menu, choose Edit Locations, then click Add . 
    Enter a name for the location, then click Done.
    Enter settings for each network connection service you want to use in that location.
    After you create your locations, you can switch all of your network settings by clicking the Location pop-up menu and choosing a different location.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

  • Computer froze and shows a folder with a ? on bootup!

    Hey i was just listening to music on itunes and ripping a dvd while reading a book for school when the music stops and i notice that my MB froze completely. I can't even get the force quit screen to show up... completely frozen. So i hold the power button and it turns off. Then i turn it back on thinking it was just a kernel panic, but the screen is completely white
    and after about a minute a folder with a question mark in it shows up. I hear the disc spinning so maybe the MB is trying to restart off the dvd. Please help and any suggestions are appreciated.

    The folder with the question mark means that OS X can't find the operating system and/or hard drive. So whip out those reinstall disks, cause there's no other way to fix this problem.
    Mac Mini 1.5 GHz Intel Core Solo w/ 512 MB RAM   Mac OS X (10.4.7)   iPod Mini (G2), iPod Nano (G1), iPod (G4), Macbook 2.0 GHz Core Duo w/ 1 GB RAM

  • Why did the screen on my MacBook Pro turn black and ask me to hold down the power button to restart and then when I restarted it. ALL the work i had done was gone???

    How do I get back what I lost. When I was forced to shut down my computer?

    None of us knows why your screen turned black - it's the most serious form of crash, and yes, almost all the changes that you didn't save are lost.
    An exception are the audio recordings - they should still sit in the project package of your song. Locate the project in the Finder, ctrl-click it and select "Show package content". The Media folder will contain all your recordings.

  • My Macbook Pro randomly reboots and shows an error code at the booting screen. Is there a fix for this problem yet? Thanks Guys!

    Please reply or comment ASAP!

    Well the error codes occur at the white warning screen when it crashes....It says press a key or wait for reboot.  I would have tot be at my mac at the random time it does it.  I will keep a lookout but it will be hard to get, becuase i would have to take an actual picture of it! 

  • My MacBook Pro keeps freezing and has become very slow...can anyone help???

    Please can anyone help.....this past month my MacBook Pro keeps freezing and showing the beach ball....its also become very slow.
    I still have lots of memory.
    But this message is showing when i go to applications- utilities and console...
    27/01/2013 22:41:39
    kernel
    disk0s2: I/O error.
    does anyone know what this means and how can I fix it?
    It seems to freeze more when I use the finger pad to move the mouse?
    Its becoming very annoying especially when I'm trying to watch a programme on bbc iplayer.
    Many Thanks

    Your hard disk is failing and requires replacement. Replacement is not terribly expensive and can be performed by someone sufficiently adept with computer repair. If that's not you, an Apple Store can perform the replacement.
    Back up your data ASAP.

  • MacBook shows only folder with ?. Replaced hard drive with same results.

    In the midst of some work the machine simply clicked and showed a folder with a ?. Would not restart. Replaced the drive with a new 7200 Seagate momemtum, 320GB, installed the software, and have the same problem with startup. A folder with a ? Connect another machine via firewire and looked at the MacBook drive and it showed the appropriate system folders. Then started the other computer from the MacBooks hard drive and that worked. So the drive appears healthy but we cannot get it started on its own. In Disk Utility the new drive is indicated as not owner enabled, whatever that means. It appears most Macs that work are, in fact, owner enabled. Anybody have a clue what might be going on here? We're thinking maybe the first drive had not failed and the problem lies elsewhere.

    As an FYI, here is the apparent solution. The original drive did fail. Because the disks were in Seattle and we were attempting to fix it in Dallas we connected via Firewire to a PowerPC machine and formatted the drive. That was the crucial error. the G4 did not give the appropriate Intel-based Mac formatting options. So we could look at the drive from the G4 and see everything was there, but the MacBook could not boot itself because it could not read the disk which was improperly formatted. The Genius bar in Seattle figured this out and reformatted the disk at no cost.
    All's well that ends well, but have Macs really become that complicated?

  • Why is it that when I plug my Macbook Pro to an external monitor, the external monitor turns black and shows the mouse only

    Why is it that when I plug my Macbook Pro to an external monitor, the external monitor turns black and shows the mouse only

    Hi, yes preferences sees there is a second display it recognises what make of monitor it is etc but I just get a blank blue screen on the monitor when I change it to the hdmi setting! I have tried with mirroring on and off, rearranging the displays in the preference window and lots of different resolution settings but with no difference.
    An old MacBook connects fine so the monitor and hdmi port must be okay. I'm sure we have used the cable before but it could have been with the previous MacBook Air. The current one I'm using is a mid 2011 version running lion and is (according to software update) all up to date.
    Any thoughts or help would be appreciated!

  • I am trying to hook my macbook pro to a projector, which has a VGA cable. I bought a VGA to HDMI adapter, but whenever I hook it up, the screen on my macbook just goes black and I can't make it do anything else or even show up on the projector.

    I am trying to hook my macbook pro to a projector, which has a VGA cable. I bought a VGA to HDMI adapter, but whenever I hook it up, the screen on my macbook just goes black and I can't make it do anything else or even show up on the projector.
    My laptop is still on; it just has a black screen that I can't get rid of without shutting down the computer by holding the power button.

    Hey there lynmrigg,
    It sounds like have an HDMI to VGA adapter connecting your MacBook Pro and your projector but the screen on your computer goes black and no image appears on the projector. I would use the troubleshooting in the following article to help resolve or isolate the issue here, named:
    Apple computers: Troubleshooting issues with video on internal or external displays
    Try unplugging the video adapter or cable and then plug it back in.
    If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
    Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
    If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
    Reset the system
    You can reset the Mac's parameter RAM and SMC.
    Reset the resolution
    Start by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
    Start up in Safe Mode.
    From the Apple () menu, choose System Preferences.
    Choose Displays from the View menu to open the preferences pane.
    Select any resolution and refresh rate that your display supports.
    Restart your computer.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

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