My MacBook Pro will not allow me to shut down it says it is still importing photos into iPhoto it also will not quit
My MacBook Pro will not allow me to shut down my computer. Their seems to be a glitch in the iPhotos. It says it is still importing photos into iPhoto. It will not allow me to quit either.
You could always hold down the power button to force the MacBook to turn off. This is usually a last resort step though, but if nothing else is working and you are sure it isn't importing photos then you might consider it.
Similar Messages
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MacBook Pro battery ran low and computer shut down , after charging battery I tried to start up and I got an Apple on a gray screen with spinning wheel that went to a panic call out screen and that's as far as it will go. I've tried start up with command keys ,a few got me to a different screen but nothing has let me into any place I can use to try and repair problem. Anybody have an idea of what's wrong with my laptop and a way to fix it ?
see if you can start up in safe mode. What is safe mode?
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I inserted a burnt disc into my macbook pro and iTunes froze, had to shut down my mac in order to eject the disc. Is it not possible to transfer music from homemade cds onto my mac?
Yes, it is possible.
You had an issue in this individual instance. -
Firefox 19 will not allow computer to shut down
firefox 19 will not allow computer to shut down
I have my computer set to shutdown at 2 pm and at 2 a notice comes up and starts to count down for 10 min. Firefox and thunderbird are still running. at the end of 10 min I get a notice that application firefox did not quite and system cannot shutdown. Firefox and thunderbird have stopped
any suggestions?from previous post "I get a notice that application firefox did not quite and system cannot shutdown. Firefox has logged out and stopped.
what are you suggesting that i do from your post? I have only had the problem with scheduled shut downs? -
Occ' Mail will not allow me to shut down without Force Quiting Mail first.
Occasionally Mail will not allow me to shut down without Force Quiting Mail first.
Top gray bar says Mail Upgrade
Below that
Cleaning up changes
Then a blue progress bar that does not move
Below that
While you wait, you can read about the new features in Mail Read More -
Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?
Unfortunately do not know the operating system since I never updated anything and I can't get in to it.
Thanks for your assistance.If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is not fully functional. You need an external hard drive to hold the backup data.
1. Boot from the Recovery partition or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data. -
My menu bar does not appear at the top of my homepage on a brand new 27" iMac only when i pull up an app. this does not allow me to shut down my mac when all apps are closed nor does it all me to use finder. any help would be awesome
Press the escape (esc) key to exit full-screen mode.
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HT1277 I am unable to Quit Mail and this then does not allow me to shut down my desktop apple.
I am unable to Quit Mail and this then does not allow me to shut down my desktop apple.
Welcome to the Apple Support Communities
Open > Force Quit and close Mail -
After installing Mavericks my MacBook Pro and my MacMini can't shut down, only a grey screen and finish. Must be killed by the power button. Why?
Nach der Installation von Mavericks kann ich weder das MacBook Pro (2 x 2.4 GHz) noch den MacMini (2 x 2.66 GHz) herunterfahren. Es bleibt ein dauerhafter grauer Bildschirm. Nach 20 min habe ich einen erzwungenen Neustart durchgeführt.
Ausserdem startet die Macs wesentlich langsamer als mit OS X 10.6.8.same here... sometimes it works, most of the time it doesn't!!
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How can i close chrome...it us currently not allowing me to shut down
How can i close Chrome. It is currently not allowing me to shut down.
Choose Force Quit from the Apple menu and close it there.
(92305) -
2011 17'' MacBook Pro uses battery over night when shut down?
I use the MacBook Pro during the day connected to power source all day. Shut it down at the end of the day (battery is 100% charged) and leave it in the bag over night. The next day I get to work and the battery is now 95% full and it starts charging the battery for good 1 hour before it's fully charged.
So somehow the battery lost charge over night with the computer fully shut down (it's not sleeping, it's shut down).
This can't be normal right?I use the MacBook Pro during the day connected to power source all day. Shut it down at the end of the day (battery is 100% charged) and leave it in the bag over night. The next day I get to work and the battery is now 95% full and it starts charging the battery for good 1 hour before it's fully charged.
So somehow the battery lost charge over night with the computer fully shut down (it's not sleeping, it's shut down).
This can't be normal right? -
Anonymous UUID:
9C671066-2BC8-E27B-D3A4-D412BE7EE736
Tue Jun 17 18:27:35 2014
panic(cpu 4 caller 0xffffff80252dbf5e): Kernel trap at 0xffffff821104b6e0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff821104b6e0, CR3: 0x0000000027d4b000, CR4: 0x00000000001606e0
RAX: 0x00000000da95f170, RBX: 0xffffff8025236e50, RCX: 0x00000000256a0e90, RDX: 0x0000000000000000
RSP: 0xffffff8025236e50, RBP: 0xffffff821104bf80, RSI: 0x0000000000000000, RDI: 0xffffff8047aa3780
R8: 0xffffff8205de5078, R9: 0xffffff8205e60068, R10: 0xffffff821104bd90, R11: 0xffffffffffffffff
R12: 0xffffff80476ae280, R13: 0xffffff8047b45140, R14: 0xffffff8205de5000, R15: 0xffffff8047b45168
RFL: 0x0000000000010296, RIP: 0xffffff821104b6e0, CS: 0x0000000000000008, SS: 0x0000000000006e50
Fault CR2: 0xffffff821104b6e0, Error code: 0x0000000000000011, Fault CPU: 0x4 Kernel NX fault
Backtrace (CPU 4), Frame : Return Address
0xffffff821104bc60 : 0xffffff8025222fa9
0xffffff821104bce0 : 0xffffff80252dbf5e
0xffffff821104beb0 : 0xffffff80252f3456
0xffffff821104bed0 : 0xffffff821104b6e0
0xffffff821104bf80 : 0xda950000
No mapping exists for frame pointer
Backtrace terminated-invalid frame pointer 0xda95f170
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide:
0x0000000025000000
Kernel text base: 0xffffff8025200000
System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
System uptime in nanoseconds: 48504897868
last loaded kext at 42431951223: com.apple.driver.AudioAUUC
1.60 (addr 0xffffff7fa6d5d000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AppleGraphicsDevicePolicy
3.5.26
com.apple.driver.AppleHWSensor
1.9.5d0
com.apple.filesystems.ntfs
3.11
com.apple.driver.AGPM
100.14.15
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.driver.X86PlatformShim
1.0.0
com.apple.filesystems.autofs
3.0
com.apple.iokit.IOBluetoothSerialManager
4.2.4f1
com.apple.driver.AppleMikeyHIDDriver
124
com.apple.driver.AppleMikeyDriver
2.6.1f2
com.apple.driver.AppleHDAHardwareConfigDriver
2.6.1f2
com.apple.driver.AppleHDA
2.6.1f2
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.GeForce
8.2.6
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleIntelHD4000Graphics
8.2.6
com.apple.driver.AppleBacklight
170.3.5
com.apple.iokit.IOBluetoothUSBDFU
4.2.4f1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.nvidia.NVDAStartup
8.2.6
com.apple.driver.AppleIntelFramebufferCapri
8.2.6
com.apple.driver.AppleMuxControl
3.5.26
com.apple.driver.SMCMotionSensor
3.0.4d1
com.apple.driver.AppleIntelMCEReporter
104
com.apple.driver.AppleSMCPDRC
1.0.0
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleIRController
325.7
com.apple.driver.AppleUSBTCKeyEventDriver
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.driver.AppleFileSystemDriver
3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleSDXC
1.5.2
com.apple.iokit.AppleBCM5701Ethernet
3.8.1b2
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.AppleFWOHCI
5.0.2
com.apple.driver.AirPort.Brcm4331
700.20.22
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AppleUSBEHCI
660.4.0
com.apple.driver.AppleUSBXHCI
677.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.driver.AppleIntelCPUPowerManagementClient
217.92.1
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.driver.AppleIntelCPUPowerManagement
217.92.1
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.1f2
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.7fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOAcceleratorFamily
98.20
com.apple.nvidia.driver.NVDAGK100Hal
8.2.6
com.apple.nvidia.driver.NVDAResman
8.2.6
com.apple.iokit.IOSurface
91.1
com.apple.iokit.IOFireWireIP
2.2.6
com.apple.iokit.IOBluetoothFamily
4.2.4f1
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleHDAController
2.6.1f2
com.apple.iokit.IOHDAFamily
2.6.1f2
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.4f1
com.apple.iokit.IOAcceleratorFamily2
98.20
com.apple.AppleGraphicsDeviceControl
3.5.26
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.driver.AppleGraphicsControl
3.5.26
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.IOPlatformPluginFamily
5.7.0d11
com.apple.driver.AppleThunderboltEDMSink
2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter
3.1.7
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice
3.6.6
com.apple.iokit.IOBDStorageFamily
1.7
com.apple.iokit.IODVDStorageFamily
1.7.1
com.apple.iokit.IOCDStorageFamily
1.7.1
com.apple.iokit.IOAHCISerialATAPI
2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IOEthernetAVBController
1.0.3b4
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IOFireWireFamily
4.5.5
com.apple.iokit.IO80211Family
630.35
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.iokit.IOUSBFamily
677.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B545331473634485A2D314736453120
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x802C, 0x31364B545331473634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 15 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: HGST HTS541010A9E680, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: USB to ATA/ATAPI bridge
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1What happens when you install the original RAM?
What brand of RAM did you install?
Ciao. -
MacBook Pro 17" 2.16 Ghz - Ongoing Shut Down / Freezing Problems
After searching around the web for quite awhile and reading through as much as I can on here, I've finally run out of options and so thought I would post my experience / problem on here and see if anyone knows how to fix my problem.
My gear:
OS 10.6.7
MacBook Pro 17" 2.16 Ghz
Model Name: MacBook Pro
Model Identifier: MacBookPro1,2
Processor Name: Intel Core Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP12.0061.B03
SMC Version (system): 1.5f10
Video:
Chipset Model: ATY,RadeonX1600
RAM - 2 x 1Gb Chips
FUJITSU MHY2120BH:
Capacity: 120.03 GB (120,034,123,776 bytes)
Model: FUJITSU MHY2120BH
Revision: 0081000D
Serial Number: K439*****H4A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
BSD Name: disk0s1
Hard Disk:
Capacity: 119.69 GB (119,690,149,888 bytes)
Available: 98.97 GB (98,967,773,184 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /
Problem:
Over the last few months I've had constant problems with freezing, shut downs. This might be in the form of I'll be working in iMovie editing some video and then mouse down into the corner to switch Spaces, the screen will half zoom out then just hang. Mouse won't respond, everything just sits there. I usually have to fix this by holding down the power button until the MBP turns off, then just reboot.
Other times I'll leave the computer on at night, wake up in the morning and it will either be off and as such, I just have to press the power button and it boots up again. Or the screen will be off, metal above the Function keys will be cooking, but the computer isn't responding, just a blank screen. I hold down the power button until it turns off and then reboot again.
These problems were getting worse. It has gotten to the stage where it might freeze a couple of times a day.
Seems the problem only occurs when the MBP is working. I might leave it rendering at night and wake in the morning to find it off etc.
Will also sometimes get horizontial lines in apps. I shut them down and start them up again and it's fine. But it's like the graphics card is struggling big time.
Actions to Fix:
- Started with repairing the permissions, but I always found that it had lots of items to repair, would repair then, but then if I verified again, the same things would come up as needing to be repaired. I also tried booting from the OS X DVD and repairing from that version of Disk Utility, but same result.
- Created new admin user account, to see if problem was just limited to my account. Same problem.
- Ran AHT from the MBP DVD that came with the MBP and it passed the hardware test. Though I couldn't find anywhere to make it run an extended test. The test I could run would only take about 10 minutes I believe.
- Erased the HD and fresh install of 10.6.3 from DVD, then software updates to 10.6.7 (yesterday). Repaired permissions after each step. After the OS upgrade I got a decent list of items that needed to be repaired, and after repair, would still show as needing repair. I checked the KB and it listed a lot of files that might get this error, but that it was ok to ignore them.
- Was editing video this morning in iMovie again, running Disk Utility on an external drive and boom, the MBP locked up again
I've gone through the /logs/crashlog in both the root and home user folders. After nearly all crashes these are empty, so it's not even reporting it anywhere.
Can anyone shed any light on whhat might be causing the problem?
<Serial Number Edited by Host>Actually, when I was at the Apple Store I had both laptops flat, with the screens at 90 degrees. Pushing the screen forward and back with my fingers (via the top of the screen of course), the 15" easily has twice the hinge resistance. With that kind of test, weight isn't a significant factor -- that 17" hinge on a 15" laptop would probably cause the screen to come crashing down, too.
There were a few people in these forums who said their 17" was actually too tight (wish I had that problem!). It seems like a quality/consistency problem that could easily be fixed by A) measuring the force required to move the screen back and forth before screwing the case together, and B) making the hinge tension adjustable. -
MacBook Pro won't sleep or stay shut down?
Product: MacBook Pro 13" "mid 2009," 8GB RAM (3rd party RAM upgrade), 2.26GHz, Mountain Lion 10.8.2
This happens ~75% of the time:
1) When I put it to sleep, the fans keep running, hard drive keeps spinning, and the outside front pulsing light goes through unusual on/off pulsing cycles. When I open the lid, it's at the login window. So it knows I put it to sleep, but it doesn't stay asleep. And I can't just put it to sleep and throw it in a bag -- it would overheat.
2) When I shut down, it goes through the process, and as soon as it's off, the front pulsing light turns on, and the computer starts up again. I can't stop that from happening. So to shut down fully (for travel, unplugging power, etc), I need to force shut down (hold power button for several seconds), and that can't be good to do so many times.
I've read through so many posts online (not a totally unique issue here, Apple!), and I have done all of this:
- archive and install
- clear all faulty fonts
- reset SMC
- reset PRAM
- removed all strange startup items (with Genius Bar guy)
- delete /Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist and /Library/Preferences/SystemConfiguration/com.apple.AutoWake.plist to re-create them
- remove all sharing (file, printers, iTunes library)
- turned off Bluetooth
I even did a clean install, then pulled in my stuff backed up on external HD. Unfortunately I didn't test enough if I could replicate these issues before restoring all my files and settings.
Apple Genius Bar told me that it's not a hardware issue -- that's all been checked.
Anything else to do? other than doing another clean install and copying files, applications, etc. one by one? (which might not fix anything)
Thanks so much for any help.I don't have any good solutions as it seem you have tried all the advised repairs and resets. If it were me I would wipe the HDD clean and install 10.5 or 10.6 depending on the installation disks you possess. If the problem is resolved then upgrade to 10.7 or 10.8 and see what happens.
I have a MacBook Pro that would not work correctly with an interim OS update no matter how I approached it. The consensus on this forum was that I was doing something wrong. I reinstalled to the pre update state and waited till the next upgrade was released. When I applied this everything was fine and has remained so. Perhaps OS X 10.8.3 will offer you some relief. -
HELP!!! Macbook pro early 2009 or late 2008 shutting down
I purchased my macbook pro in january 2009. I have recently had an issue with it randomly shutting down, and then not starting back up until 2 or 3 times. It then starts but doesn't stay on very long. Do to the fact that it is an older laptop, Apple Genius bar is not willing to work on it!! I also have not been able to find my original install disks so I cannot run AHT
What I have tried:
Resetting PRAM
Resetting SMC
ran disk utility (harddrive is ok)
replaced battery (which really seemed to be the issue)
checked all updates
I have looked through some of the system information and everything seems to be normal from what I can tell.
HELP I don't know what else to do or how to find out what's wrong! I am a photographer and I néed my laptop for work!!!Hi V,
Even though the symptoms don't match up exactly, you may have the NVIDIA issue. First, go to System Profiler > Hardware > Graphics/Displays and see if you have the GeForce 8600M GT GPU. This is the GPU covered under the free repair program. While there, also look at PCIe Lane Width. If it says anything other than x16, the GPU has issues (but this is only one potential symptom). If you have the 8600 GPU, bring the MBP to an Apple Store or AASP for free testing. If Apple's free test confirms the issue, repair is free. Read all about it here: http://support.apple.com/kb/TS2377
Also, whether you have the 8600 or not, you should run all the updates in Software Update.
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