My MacBook Pro will not powerup (even when connected to power supply).
My MacBook Pro will not powerup (even when connected to power supply). The caps lock key is the only light on.
Hi PatB11902,
Thank you for visiting Apple Support Communities.
If your MacBook Pro does not seem to power on, but the caps lock key will light up when you press the caps lock key, you are likely seeing a video issue.
There are several steps that can help troubleshoot this behavior, found at this link:
Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
Start with these steps:
Reset the system
You can reset the Mac's parameter RAM and SMC.
Start up in Safe Mode.
If your Mac does not start up normally after these steps, here are some additional tips that can help:
Troubleshooting: My computer won't turn on - Apple Support
Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Sincerely,
Jeremy
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http://support.apple.com/en-us/HT201295
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Resetting the SMC on portables with a battery you should not remove on your own
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http://support.apple.com/kb/ht3964
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http://support.apple.com/kb/ts1713
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