My macbook pro won't connect to internet and won't shut off.  Any suggestions?

My machine appears to be operating normally except that it won't connect to wifi and won't restart or shut down. 
I've tried Command q'ing all running programs and still nothing.  
Guidance would be much appreciated.

You could also try a Safe Boot - http://support.apple.com/kb/HT1564 - I would also make sure to get permissions repaired.
There are a host of other means to try, but these are a good start.

Similar Messages

  • Brand new macbook pro freezing when on the internet and won't fix itself

    Three times tonight I have been on the internet and out of nowhere my macbook pro has frozen. I am unable to move the mousepad or click on anything or click out of the applications. I have to power off the computer to make it work again. How can i fix this? I have only had the computer for 5 days and I am confused at how this is happening already.

    Take it back and get a new unit. If they say "We Will Fix it' then Return it for FULL REFUND, you have 14 days from day of purchase to return it No Questions Asked, and then buy another New unit.

  • I have a Seagate Slim Portable 500 GB USB 3.0 external hard drive that worked great with my Macbook Pro 13" Retina but gets ejected and won't show files on any iMac.

    I have a Seagate Slim Portable 500 GB USB 3.0 external hard drive that worked great with my Macbook Pro 13" Retina but gets ejected and won't show files on any iMac. My Macbook Pro and the two different iMacs I tried it on were all using Mountain Lion, so the only difference was the iMac versus Macbook Pro.

    I just tried this, no luck...
    I connected a different USB cable, still the same problem. Tried both cables with the problematic hard drive on two different computers, still the same problem.
    At this point I assume I'll probably need professional help in saving the files, thanks for the assistance.

  • My Macbook pro, (late 2010) sometimes will sleep and won't wake up. then the sleep light flashes.What's the problem?

    My Macbook pro, (late 2010) sometimes will sleep and won't wake up. then the sleep light flashes.What's the problem

    Hi I've been following this thread (along with a different one on the same topic). I've been having the same problem with my ibook. I can add that I have no problem with startup. It's just that the screen "goes to sleep" unexpectedly and may operate normally for a few minutes or a few hours at most. Opening and closing the lid or restarting seems to cause it to awaken but then usually for just a few seconds or minutes. If it is connected to another video display that display continues functioning fine even though the computer screen is blank. In addition the desktop is there and visible faintly or if totally blank can be backlit through the apple logo and can be read. I've had my logic board replaced twice under the extended warranty and assumed it was that but now I'm thinking of the reed switch. Apple refuses to consider any further work under warranty as the last repair was in Jan, 06 and they claim only a 90 parts warranty and the machine is from 03. Any thoughts before I cut the wires? I have reset the pmu, run cocktail and disk utility. Other than the sleep issue the machine works fine. thanks Ronda or anyone else who has any ideas... Dave

  • A CD is stuck in my MACBook pro: doesn't show on desktop and won't eject from iTunes?

    A CD is stuck in my MacBook Pro, doesn't appear on desktop and won't eject? Help?

    Welcome to Apple Support Communities
    To force eject the CD, hold the trackpad while your Mac is starting, so it will be ejected.
    If it doesn't work, hold Command and S keys while your MacBook Pro is starting, and type:
    drutil eject
    exit
    If it doesn't work, the SuperDrive is damaged, so it has to be replaced at an Apple Store or reseller. A cheaper way is to get an external disc drive

  • Dvd stoped being recognized by my cumputer macbook pro the last ones made before unibody came out anybody have any suggestions as to what might be wrong?

    dvd stoped being recognized by my cumputer macbook pro the last ones made before unibody came out anybody have any suggestions as to what might be wrong?

    My eyes just glazed over...Please in the future break down each of your issues with paragraphs separated by two carriage returns. It would be much easier when trying to address your issues.
    Go to Apple menu -> System Preferences -> Keyboard and Mouse -> Mouse
    And edit your mouse settings to do what you want it to do.
    Secondly, this is not the place to vent. If you have a complaint, there is:
    http://www.apple.com/feedback/
    or http://www.apple.com/contact/
    We are just end users here helping other end users.
    Third, from my understanding, it would appear you are concerned about the noise the hard drive makes when it falls asleep? Why not put your machine in screen saver mode instead? Apple menu -> System Preferences -> Energy Saver turn off all Energy Saver settings, or set them to run Never.
    Fourth, if your machine was purchased just a few days ago, you may still be able to get an exchange from the store, quicker than you can get a repair done. You may want to look into that possibility.
    Fifth, it does appear you found the Logic forum. I would persist in asking there how to solve your technical issue with Logic regarding the audio. It may be you don't have to do anything special to the hard drive. Remember audio can be transmitted by wire, avoiding ambient sounds.
    Good luck!

  • Macbook Pro finicky about connecting to internet

    My 2009 MacBook Pro suddenly started having problems connecting to the internet wirlessly. I use a D-link router (WBR-2310) connecting to a Westell Modem that has the DSL connection from AT&T. The Mac connects pretty well when using an ethernet cable from the wireless router and also connects wirelessly when I do not enable security on my D-link router but when I enable security its connecting ability becomes very erratic. On  rare occasions it will connect but most of the time it will not and I will spend about 30 minutes or more doing various things in the network preferences tab such as running diagnostics or the connection assistant or deleting the keychain for the network and re-entering under join other network and finally after about 30 minutes it may decide to finally connect. Often times when I first turn on the computer the airport will be on but the airport bars in the tab bar are grey then I will click on join other networks and manually enter the network name (even though the Mac already has this info) and select the security type and re-enter the password and the airport bars will fill in black but I will still be unable to connect to the internet. When I run network diagnostics it will have a green light next to Airport and AirPort Settings, a yellow light next to Network Settings and a red light next to ISP, Internet and Server. Often times if I change the TCP/IP to DHCP from Bootp the Mac will aquire a ip address but still will not connect to the internet. Today I configured the IPv4 address manually and was able to get on the internet wirelessly while typing this actually and when I ran a diagnostics so I could better illustrate the problems I was having it got hung up again and I lost my connection. This time the diagnostics had a green light next to network settings but red lights next to ISP, Internet and Server. I appreciate any ideas. Thanks.

    Hey andyjcmrdn,
    I know it is an old thread but I wanted to share my solution anyway. It might be useful for some others. I found a thread somewhere mentioning that wbr-2310 is an old version router with a new shell on it. It was recommended to use the firmware from that model of Dlink (DI624). I gave it a try and used the firmware that I found. It seems like it is working now. I was having dropping issues with both my air and iphone 4, they would drop out during the day several times.
    thread: http://hardforum.com/showthread.php?t=1167857
    firmware: http://www.broadbandreports.com/forum/remark,16146371
    I am using WPA2 Personal with DHCP on.
    I hope it will be useful for someone.

  • My iMessage and Facetime have totally stopped working on my macbook pro - im still connected to wifi and my internet is working fine...what happened???

    Help! My Facetime and iMessage just totally stopped working on my MacBook Pro - my wifi is still connected and all other apps/internet are working fine.  What happened??

    Associate your mobile number with your Apple ID, if you haven't already done so.
    Sign out of iMessage on the Mac:
              Messages ▹ Preferences ▹ Accounts ▹ Sign out
    and on the iPhone:
              Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
    Then, on the phone, tap
              Use Your Apple ID for iMessage
    Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
    Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

  • On my MacBook Pro, while using the windows side, I have no audio. Any suggestions

    On my MacBook Pro while using the Windows hard drive, I have no audio. The icon shows that I should (no mute insignia).  Any thoughts what I might do to correct?
    Thnaks.
    Tom

    Whoa, I found the answer by clicking on one of the questions in the "More Like This" box to the right.  I do  wonder how to find that box before posting my dumb question.  The answer turned out to be checking the youtube volume control.  I turned that up and it solved the problem for Comast as well.

  • HT4623 I updated my ipad a few days ago now it won't connect to safari and won't update any apps

    I updated my ipad a few days ago now it won't connect to safari or update apps

    I updated my ipad a few days ago now it won't connect to safari or update apps

  • New Macbook Pro will not connect to internet

    It says Airport status ON
    Airport has the self-assigned IP address 169.254.82.29 and will not be able to connect to the internet.
    Does anyone know what this means. I am going crazy with no internet. Thanks

    WallStreetShari wrote:
    It says Airport status ON
    Airport has the self-assigned IP address 169.254.82.29 and will not be able to connect to the internet.
    Does anyone know what this means.
    A self-assigned IP address just means that your computer isn't connected to anything that can assign it a "real" IP address.
    Do you see the AirPort menu item (a series of arcs) in the menu bar? If so, are the arcs gray or black? If they're gray, you're not connected to any wireless network. Do you have your own Wi-Fi network or are you trying to use another one? If you pull down the AirPort menu bar item, do you see one or more wireless networks in the list?

  • Macbook Air (2011) won't connect to internet and is stuck in Mac OSX Utilities

    Additionally, I cannot connect to my backups because I deleted them! Install takes to long to do at Starbucks for example. Halp? I have a WPA2 Internet security. I have also rebooted everything.
    Help is greatly appreciated!

    Glad it's not just me. I have D-Link and TP-Link routers set up in the same or a similar way. My iPads, iPods and Windows laptops all show a single SSID and switch between them happily. My new 13" Air was showing two networks (2 SSIDs) and wireless was patchy at best. I changed one router to be N only and that improved things somewhat, but still loosing the network. In order to see which router was being used I altered the SSID of one. The "N-only" router is giving the best coverage with a strong signal - but then it just drops out and the wireless icon shows "Searching". Turning wifi off then back on fixes the connection.
    When it comes to internet browsing my iPad 2 is significantly faster than the Air.
    I'm also having trouble keeping or attaining connections to my Windows shares, drop-out, even when I still have internet connectivity.

  • My iPod 5th gen won't connect to internet, and symbol is grey. Help!

    My iPod touch 5th gen ,with I.O.S 7.1.1, will not connect to the internet at all. If I go into settings the the wifi slider will not slide at all. And if I use the slide-up section of my iPod, that displays bluetooth, airlane mode, wi-fi ect, the symbol of wi-fi is grey. Please help. Have you encountered this problem, or have seen it before, can you show me how to fix it, because without wi-fi my iPod is essentially half useless.

    DIM/GRAY
    See:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar

  • 2008 MacBook Pro Gets Panic attacks on startup and won't start

    Panic attacks keep computer from even getting to where it will identify system version.  Computer will not boot from original system discs.  Drive runs but sounds like read head is cycling at start point.  Any ideas ton try before I take it to the store to have the genius bar look at it?

    Hi dhswant,
    Thanks for the question. After reviewing your post, it sounds like the computer won't boot. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    Mac OS X: Gray screen appears during startup - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Macbook pro running firefox 4 get this code from netflix n8106-106 any suggestions????

    streaming won't start saying there is an internet connection problem. Which isn't true

    Cannot connect after upgrading Firefox
    * https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox
    Firefox cannot load websites but other programs can
    * https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can
    Check and tell if its working.

Maybe you are looking for