My MacBook Pro Won't Start-The Startup disk is full and I get a white screen
When I turn it on the log in screen appears and also a message saying "Startup disk full,please delete some files" , so I log in and it just takes me to a white screen,I've tried going to the disk utility by doing Command+R when turing it on ,and I repaired Macintish HD and after that it said "Macintish HD volume is OK".Thanks for the help
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH10677
3. Delete "Recovered Messages", if any.
Hold the option key down and click "Go" menu in the Finder menu bar.
Select "Library" from the dropdown.
Library > Mail > V2 > Mailboxes
Delete "Recovered Messages", if any.
Empty Trash. Restart.
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409
Similar Messages
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I don't consider myself an advanced Mac user but I'm really trying to use my Macbook Air much more than I do... but the biggest hurdle for me is that it's been alerting me that the startup disk has been full for several months now no matter what I do. I'm on 10.9.1 OSX and can't even update to the newer version because I'm always out of space. I have 4GIGs of memory and a 60GB SSD of which 52GB are in use. Using OmniDisk Sweeper, I see I have 14.6 GB in Library of which 8.1 GB is Mail and 5GB is Application Support (and I have nearly 480 MB in Caches and 191 in Containers, 131MB in Messages). As for the rest, I've deleted my iTunes content multiple times but my iTunes library STILL says 1.7GBs in Music. I also have 672MB in Movies which I moved to an external drive and trashed so I'm not sure what still exists here. I only have 2 movie files and I deleted them both! I also have 16.9 MB in hob, whatever that is.
I have 32.8 MB in Logs, 19.8 in Safari, 7.9 MB in Calendars, 5.6MB in Google, 4.3MB in Preferences (!!), and 1.6MB in GameKit (not sure what this is), 1.1MB in KeyChains.
I'm just not sure what's going on. I have everything backed up via SuperDuper on a huge external drive and when I delete on my Mac, it doesn't seem to "take." Is is syncing that's the problem? Are my iTunes music files from my iPhone reinstalling back on the Mac as are all my photos and movies? I don't have that checked in iTunes so that shouldn't be happening either.
Again, I'm not an advanced user so maybe I'm not completing a final step to make sure it doesn't sync with my other devices (I also have an iPad mini). I like to get messages on my Macbook Air when I'm not near my phone but if it means I have 131MB in Messages that I can't pare down, I'd rather not. I see no way to reduce the Messages file so that it's not so large. I definitely want to get a handle on this before I even consider upgrading to a Macbook with more RAM and a bigger hard drive.
Final thoughts: Should I delete my mail accounts and just check mail on the web? Can I delete most of the files in Application Support or leave them alone? What's the difference between the MobileSync files and the MSYNC files?
Thanks in advance for help!Go step by step and test.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH13806
3. Disk space / Time Machine ?/ Local Snapshots
Local backups
http://support.apple.com/kb/ht4878
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD.
This will take a while. Wait until it is finished.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409 -
MacBook Pro running OS X Lion startup disk is full.
I am running OS X Lion on my startup disk is full. I checked my strorage in the about this mac window. 49.72GB of my HD space is taken up by Other. Also in Disk Utility under the partiton almost the entire rectangle is light blue. I am worried that my MacBook is to old to run the software. I use my machine to run Adobe CS4. The error turns up when I run photoshop so I am unable to run the program at all. Please Help!
Here is the link which was screwed up by the iCloud/Mobile Me transition.
1 this is the index go to 30 http://Pondini.org/TM/FAQ.html
This worked for me from a google search http://web.me.com/pondini/Time_Machine/30.html
http://Pondini.org/TM/30.html -
Startup disc full
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. -
MacBook Pro won't start after installing new hard drive and me
I changed the hard drive and also upgraded the memory on a mid 2010 13 inch Mac and then used the disks that came with it to reinstall the OS that came on that disk. It worked fine and installed and then the screen came on to transfer from the time machine to the new hard drive so I said yes, and it seems to work fine but then when it finished it asked me for a password. I hadn't put a password on it so that was a surprise. I tried several things but it finally only had the option to restart and when I did that it seemed like it was starting with the apple symbol and the little gear but then it went to a Gray screen with the little gear, and then seems to freeze and then finally goes to the blue screen. The disk to reinstall is still in the drive but I can't seem to get the install to start again. I've tried holding down the c key and starting, I've tried holding down the command plus the c key and nothing....just goes to the blue screen. Any ideas on how to fix this?
ThanksHi,
Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
Assuming that this is just a problem with the Recovery process, there is a straight forward work around if you have ( or can borrow ) a retail Windows 7 installation disc that is exactly the same version as your OEM installation - ie if your notebook came with Windows 7 Home Premium 64bit this is the exact retail version you would need.
If you don't have access to a retail disc, you can create an installation disc yourself using another PC - just download the correct Disc Image from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here. These Images are clean and from a well-respected source, however there are only limited versions available.
Windows-7 sp1-iso-official-32-bit-and-64-bit
Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
Any additional drivers you may need can be found Here.
Regards,
DP-K
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Microsoft MVP - Windows Experience -
My MacBook pro will not start up. when I boot up, it stays on a white screen
I have a MacBook pro. My hard drive went out and I recently put a new one in it. Now when I Try to turn it on, it stays on a white screen and says loading but never does. I have Mac OS X install disc 1 and 2, and says when you put the cd in to hold down c, but every time I try, it just ejects the cd. Please help!!!Not sure of what operating system it has, or if it even has one. It had Mac OS X Snow Leopard. I am complete rookie to working on apple in general.
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
My start up disk is full and I get a blank screen when I turn on how can i fix this
my start up disc is full and when i switch on my computer the screen is blank. how can i get the dock up again
I have the same problem. Anyone help you?
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My macbook keeps telling me that the startup disk is full.
I have deleted everything on my computer except for my music and I don't see how it could possibly be full. It won't let me download anything. I just bought a movie on Itunes and i can't download it. What do I do?
Use OmniDiskSweeper to see what's taking up space: http://www.omnigroup.com/products/omnidisksweeper/
This may also provide some additional ideas on saving space: http://thexlab.com/faqs/freeingspace.html -
So for about 3 weeks, I have been forcing my macbook to close because whenever I wake it from sleeping to use it, I try to put in my password but it blacks out. I finally figured out that this only happens when its plugged in and near full battery life. Does anyone else have an issue similar to this?
So for about 3 weeks, I have been forcing my macbook to close because whenever I wake it from sleeping to use it, I try to put in my password but it blacks out. I finally figured out that this only happens when its plugged in and near full battery life. Does anyone else have an issue similar to this?
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I had closed out of all of my programs but heard the internal fans running so I checked the activity monitor. It shows syslog d as the top process using the CPU right now. I have no idea what that means.
I read a thread about the startup disk being full and how you can free up memory. I have an airport extreme so TimeCapsule is backing up everything. I do have a bunch of pictures on iPhoto on the laptop; could move those to another location but I'm a little gunshy. I know they are on the TimeCapsule but I would like to save them to a second place before deleting from laptop just to be sure. I went through several things yesterday and emptied trash, etc. I wasn't able to locate the hidden files that the thread about the startup disk being full was referencing --- they were talking about large emails that were causing processes to happen taking up the CPU.... I wasn't able to find out if that was the case for me.
Also I'm going to look into getting another 2MB of memory and installing it on the Macbook, so I can upgrade to the latest OS. Anyone have an idea if that is worth the $$$ over buying a new laptop? Or anyone have ideas as to where to buy memory, etc.
Any ideas - help!Go step by step and test.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH13806
3. Disk space / Time Machine ?/ Local Snapshots
Local backups
http://support.apple.com/kb/ht4878
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD.
This will take a while. Wait until it is finished.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409 -
My MacBook pro won't start. It is frozen on the gray screen with the apple. Please help?
My MacBook pro won't start. It's stuck on the gray screen with the apple logo.
Reinstall OS X:
Reinstall Snow Leopard without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
My macbook pro won't start up. I get the white screen and the grey apple icon the spinning wheel......and it doesn't change !
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I was messing around with .kext files in the MacintoshHD and now my MacBook Pro won't start up.
I was messing around with .kext files in the MacintoshHD and moved the system.kext and two others to my desktop and deleted the originals and now the MacBook Pro won't start up. All I get at start up is the apple icon then a bunch of text shows up part of which says Mac OS version: not yet set. then the apple icon turns into the power icon and tells me to turn off the computer. I've tried reinstalling from the install DVD by holding down option when powering on and selecting the install DVD and it just goes to a white screen with the apple icon and stays like that. I didn't have the disk utility on my Mac before this happened because I deleted it to make room on my computer a while ago so I'm not sure if that's why it won't load the install DVD but anyone who knows the solution to this with out going to get it repaired would be greatly appreciated. Thank you!
Never mind my dad just found the original install DVD and that worked. Before I was using an install disc that Apple sent me for another issue I was having, but thanks for replying so quickly and trying to help on this Thanksgiving day!!!
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I've updated to yosemite from Mavericks, but since i can't connect to the internet I used my time machine back up which was march 2013. Now my macbook pro won't start and ends with a prohibted sign. Any suggestions pls.
Install or Reinstall Yosemite, Mavericks, Mountain Lion, or Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Guys please help? My MacBook Pro won't start up. I have tried the resetting Mac's PRAM and NVRAM procedure with no success. All I see is just the black or grey screen although I hear the drive running.
Hold shift key down while booting should get you in
go through this list and get back with me
Step by Step to fix your Mac
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