My macbook pro wont open up, only just a grey screen

I've just upgraded my MBP 13" mid2012 from Mavericks to Yosemite. Actually, it has been 24 hours since I did that. I've noticed that it wasreally really slow.
Now it just wont turn on. I mean, it turns on but its just a gray screen but no apple logo whatsoever. Ive done the reset nvram, i think. It restarted cause i heard the sound of the laptop resetting, but after that its just a gray screem again. I cant even do internet recovery or safe boot because the apple logo doesnt even appear. Please help.

Have you read for possible solutions over in the "More Like This" thread over here?----------------------->

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I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?

As the title says.
I was installing the new EFI software update on my macbook pro and I became stuck on the grey screen with the window that said "installing 2 items", its been on the same screen for 2 1/2 hours. does anyone know what I can do?
I don't want to restart it because im scared that something might go wrong.
operating lion

LimitLess- wrote:
Hi,
I had the power supply connected when I attempted it previously but even so my problem occurred. My rom is different and so I still need to update it.
Thanks
I wanted to mark your answer helpful too but I didn't know that I could only put it for 2 answers. Sorry
That was good advice by G-N and s/he is correct about it. Unfortunately, ASC allows only 2 "helpful" and 1 "correct" marks per thread.

When I turn on my macbook pro is no apple logo, just a black screen

when I turn on my macbook pro is no apple logo, just a blackscreen!
what need i to do! sometimes it wont start up
I used switchsresx for my macbookpro but i removed it becouse it was not working but now when i startup my macbook Pro it shows a black screen!

Here's a link you might find helpful:
http://support.apple.com/kb/ht1564
Safe Boot disables several things, and you can look at the list and see if you can find the culprit. As Linc says, if you still have a problem, post a new topic so that it will get the attention it deserves.

Macbook pro wont open links

Hi all, i have a macbook pro and just recently it has stopped opening links. Although its not all things, for example, i cant click and open anything from google unless i right click and open in a new tab. I click on the link and nothing happens, its not only in google that this happens. Ive been getting around it by opening everything in a new tab and hoping it would sort itself out, but it hasn't and it is super frustrating.
Hope someone can help!

From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.

Macbook pro wont open

I downloaded Lion, but after successfully installing it and restarting the my MacBook Pro, it wont open anymore. What will I do? Please help.

It won't open?.... So there is a black screen with a blinking cursor? I would apprecaite more details.

I have a MacBook Pro 17 inch and I just destroyed the screen. Can anyone tell me the keystrokes to turn on the external display as primary?

I have a 17-inch MacBook Pro with a destroyed screen. (My son put it on the top of his car and drove off and it fell off.) Can anyone tell me the keystrokes to make an external monitor the primary monitor? I can see only the upper left side of the laptop screen so I CAN select system preferences. I can then arrow over to system preferences and down to make selections I cannot see. I don't know then what to do or IF I can make the choices needed to make the external monitor primary when all I can do is make keystrokes on items I cannot see. It's an older (about 2008) MacBook Pro and I would like to use the external monitor to see to connect an external hard drive and download files to install on a new MacBook. My son might know the iOS but I don't.

• I don't know then what to do or IF I can make the choices needed to make the external monitor primary
This is the left side of System Preferences in OS 10.8.3. (if that is not what the MBP is running post back). By the way, if you can grab the top of that pane you could move it over to the top far left. - Same for any pane.
Do this with the external monitor connected and powered on.
You need to click on Displays., and then grope for Arrangement and click there.
When you get there, the two screens are shown.
The trick is to grab the white stripe (on the left in this image) and move it to the other rectangle. You do not have to position it exactly, it snaps into place when it gets close.

My MacBook pro wont wake up from sleep. The screen is blank at all times, but I can hear the fan for 5 sec then everything stops. Please help! I don't kno what to do.

My MacBook pro is about 3 yrs old. It is a 2008 model right before the new design came out. Recently I closed it up which puts it to sleep and a couple minutes later when I opened it up the screen stayed blank but could hear the fan running but then the power clicked like it was shutting down and I could hear nothing more. My power supply is working and I have already tried resetting it. Can anyone help me? I don't live exactly near a Mac store to get help.

Before resorting to an LB change-out, try this, as it has fixed many of the "silver-key" Macbook Pros with wake-from-sleep issues:
1) To get the computer running, do an SMC reset. Instructions here:
http://support.apple.com/kb/HT3964
Your MBP model uses the first option under the subhead, "Resetting the System Management Controller (SMC)"
2) If you get it running, go to System Preferences > Network and select your Airport connection
3) In the result main pane, click the "Advanced..." button.
4) You should be looking at a window with multiple tabs at the top; the "Airport" tab (far left) should be active---if not, make it so.
5) There is a panel showing "Prefered Networks." Use the "minus" button below that window to eliminate any networks that you don't need to access on more than a weekly basis. I'm down to two: the home Airport Extreme Base Station and the network for a museum at which I volunteer once a week.
5) Click "OK" and close System Preferences.
Now try letting it sleep and see it if wakes up.
When this happened to my Late 2007 MBP, I used Console to read system.log and found that, on waking, the compuer was looking for the wireless network at a lodge where I'd stayed weeks earlier and miles away. Clear the morass of old networks and keeping the list short has completely cured my wake-from-sleep issues.
The steps I listed take less time to do than to read, and are within the ability even of novice Mac users.
If that doesn't work, you may need to seek professional help. If you take it to an Apple Store and they recommend a logic board replacement, ask about a "Depot Repair." Instead of replacing the logic board on-site (which will whack you to the tune of US$700-1100), they send the computer to a central Apple refurb facility that fixes whatever they find wrong for a flat fee of about US$315 (last time someone reported using the service here). Turnaround is about one working week, and people who have taken of this service have reported being very pleased with the outcome.
You don't show a geographic location. This service may not be available if you are outside North America.

Macbook pro retina 2012 mid year stuck on grey screen

Hi everyone.
I've just update for the lastest mac os x mountain lion update, when half way the progress and it goes stucked. All the function are unable to function, so i've force shut it down. After mac shutted down and i tried to boots it back it stuck on grey screen which below apple logo forever loading icon. i've tried Reset the PRAM, but it still not working for me. Also, i tried when when start up hold with cmd + r to reinstall the os x , but it just won't let me to reinstall it , it wrote you can't upgrade this version of OS X because a newer version is installed?
Help please! need a solution that wont delete all my files at the same time

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 5.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 6
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 7
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 8
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery is separate from the main battery of a portable. A dead logic-board battery can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 9
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested. If you can't get to an Apple Store, go to another authorized service provider.

Trying to install snow leopard on my Macbook Pro. After already having problems with Grey screen, blinking file with a question mark, etc. Computer now says that one of the hard drives is failing.The "hitachi" drive says it's failing in disc utility.

o.k. So, I've been tinkering with several "self help" fixes for several days now with no positive results. I'll explain my initial problems and then end with my most current situation. In hopes that someone out there will have a good suggestion or possibly remedy for the issues i'm facing
First, my problem started after my wife played a game on my macbook pro and the computer froze. She went into a panic and decided to shut down via power button. When computer restarted she got the blinking file/grey screen and that problem continued for a couple of days before I began using steps from various support topics from apple concerning the grey screen/blinking file folder.
Ultimately, yesterday I decided to erase my Macintosh HD file as one tip suggested. Following the brief online and on screen (via the process) tips that were there. Once that was completed I attempted to reinstall snow leopard (my most current version on hand) into the pc.
At first, I thought this would work. It looked promising. But, after several hours the installation screen returned with failure. I attempted to repeat. And, even repair drives during this try and re-try process.
Now, today, one of the drives.. "hitachi..." states that it's failing and is in red letters with no ability to repair via the disc utility screen. The Macintosh HD drive shows that it's o.k. But, this drive is listed under the HItachi drive so I think that's where a problem might lay.
So, I guess my question really revolves around.. What if anything can I do to get the hitachi drive back up? (short of taking it to a repair facility and replacing.)
And, how on earth can i get my OSX back up to I have a laptop again.
Operating on a macbook pro here. It's my lifeline. Otherwise, I am using a Windows desktop that i'm not that fond of. lol
I'm trying to bring this 2006 laptop back to life. Trying to avoid a rather expensive repair or the purchase of a new laptop. Also expensive...
Any help would be appreciated.

Well, running on a 2006 model. I did not have a startup disc. Initially, it booted up on original software in 2006. Since then, I've upgraded to 10.6 via a box set. And, since then I think I popped it up to lion.
All I have on a disc is snow leopard. And, I can't get farther than the setup screen due to hard drive. I'm taking to a apple authorized repair store right now. We'll see what they tell me . I'm just going to weigh the cost of repair vs. buying new.
Another bad, stupid thing is I had no means of backing up my stuff. So, I might have lost things like music, vids, etc. we'll see if they can recover. If the cost is too much for repair I might just forget it and start over with a new system. Just not sure at this point.

First gen Macbook pro will not turn back on after grey screen of death

Hi, i have a first generation Macbook Pro. As i was browsing the web, my computer all the sudden froze and the "grey screen of death" appeared and shut of my computer. After, it tried to restart, but it wont get past the CD rom or hard drive noise it makes once you press the power button. I hear the noise fully cycle once, then it restarts the noise and keeps skipping. Once its done, the computer IS on, but the screen is black and I cannot do anything. Please help! Ive never dealt with thins kind of problem and Im sort of a noob with computers. Is the computer fried? It is after all 7 years old, and I use it daily.

After the startup sound (be precise) after the sound press the shift Key until the apple appear.
If that wont work. Try an SMC reset
Then try a PRAM reset
This procedures are on apple webpage

MacBook Pro 13" 2010 won't move past grey screen

Hi was restarting my MacBook Pro 13" 2010 yesterday and the screen turns on, I hear the chime, and then nothing. No apple logo, no response to anything I do on the keyboard (safe mode, recovery, holding option). I've tried to reset the pram but holding the keys does nothing. I've removed the hard drive and no change, I've plugged in an bootable external drive and held option and nothing,
Any ideas? From the other topics it sounds like could be the logic board, but I thought that the chime was supposed to signal the hardware was ok?
Thanks in advance.

Take it in for service.

On my macbook pro when opening a page i can not save it as a pdf only give me the option of saving it as a web page can any body help me on this I have tryed so many times without success

on my macbook pro when opening a page on safaryi can not save it as a pdf only give me the option of saving it as a web page can any body help me on this I have tryed so many times without success?

Just select Print in Safari and then, in the bottom left-hand corner, select PDF and you can save it to whichever flavor pdf file you like.
Clinton

I just ordered a macbook air today and need to know if the 128gb SSD is enough space. I presently have a macbook pro and am using only 30gb hard drive space so, the apple rep said 128 is enough as I do not load much pictures or gaming etc. Also is i5 ok.

I just ordered a macbook air today and need to know if the 128gb SSD is enough space. I presently have a macbook pro and am using only 30gb hard drive space so, the apple rep said 128 is enough as I do not load much pictures or gaming etc. Also is i5 ok.

Id choose the I5 yes, depends on what your usage is going to be,
....your question about "128 gig being enough" begs the question for IDEALIZED USE of your macbook AIr
In the case of a Macbook Air with ‘limited’ storage on the SSD, this distinction becomes more important in that in an ever rapidly increasing file-size world, you keep vital large media files, pics, video, PDF collections, music off your SSD and archived on external storage, for sake of the necessary room for your system to have free space to operate, store future applications and general workspace. You should never be put in the position of considering “deleting things” on your macbook SSD in order to ‘make space’.
*Generally, unless you NEED the data at least once every few weeks or once a month,...it really does'nt NEED to be on the SSD of your Macbook Air.
Professionals who create and import very large amounts of data have almost no change in the available space on their computers internal HD because they are constantly archiving data to arrays of external or networked HD.
Or in the case of the consumer this means you keep folders for large imported or created data and you ritually offload and archive this data for safekeeping, not only to safeguard the data in case your macbook has a HD crash, or gets stolen, but importantly in keeping the ‘breathing room’ open for your computer to operate, expand, create files, add applications, for your APPS to create temp files, and for general operation.
Ive got more APPS than any human should have on my 128gig AIR,..(50 or so),....and 10gig of working data, important files etc etc.
Still have 82gig available....... the entire point is that someone shouldnt consider the Air a "storage device" for tons of pics, music, vids, etc.
*Never consider any computer a data storage device at any time under any circumstance, rather a data creation, sending, and manipulation device. Anyone who thinks data is safe on any computer, even copied upon multiple partitions is making a mistake that will, without fail, strike.
For needs of packing around a LOT of "big data" with your Air in its case..., get a nice 1TB HD for $70, or even a 2TB drive not much bigger.
Perfect 2TB HD, very slim, the "little giant" made by Toshiba (have several of these) $119
http://www.amazon.com/Toshiba-Canvio-Connect-Portable-HDTC720XK3C1/dp/B00CGUMS48 /ref=sr_1_4?s=electronics&ie=UTF8&qid=1379182740&sr=1-4&keywords=2tb+toshiba
*This one is the BEST external HD available that money can buy:
$75
HGST Touro Mobile 1TB USB 3.0 External Hard Drive
http://www.amazon.com/HGST-Touro-Mobile-External-HTOLMX3NA10001ABB/dp/B0062FZ2WS /ref=sr_1_1?s=electronics&ie=UTF8&qid=1379185002&sr=1-1&keywords=hitachi+extern a l+hard+drive

My macbook pro wont do anything and it is just blowing air out the back

my macbook pro wont do anything it is using its fan rapidly

Try Reseting the PRAM, It should fix the Problem.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
http://support.apple.com/kb/HT3964

New macbook pro wont accept password

I moved everything over from my i5 MBP to a new i7 via utilities migration assistant. However the new macbook pro wont accept my password, nor will it recognise the other user account passwords. Works fine on the i5.
In Disc Utilities, change password asks me to select an image, but does not light up "change" when I select user.
Any ideas?

Is you new MBP the 2010 model or is it a newer model running Mountain Lion?
If it's a newer model running ML, you can simply boot into your Recovery partition (hold down the Command and R keys whilst booting) and when you get to the Recovery window, select Terminal from the Utilities menu. In Terminal, type
resetpassword
and hit Return. A small app will open that will allow you to change the password for the user that you select. Then just reboot and use the new password.
If, indeed, you're running 10.6.4, you'll need the installation disc to use the Reset password utility.
Good luck,
Clinton

My macbook pro wont open up, only just a grey screen

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