My Macbook Retina display system will not shut down, it wants to download an App from he App store

I'm trying to download the upgrade to the Mountain Loin system. All day I get an idication at the top of the screen indicating that the site is searching for upgrades. Then the system will not allow the computer to completely shut down it only goes into hybernate. So if anyone could please help me with this situation being that is my first Macbook I would be very grateful.

Press Option> Command> ESC> at the same time. then choose the program to cancel. alternatly you can hold the power button for 10 full seconds.

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