My MacBook screen is dark blue with the ball of doom what do I do.
I was using my MacBook Pro 4GB RAM using 10.5.7 (OSX) and it suddenly froze. Scared, I force shut it down by pressing the button in the top right corner of the lower part of the MacBook Pro. It did not seem to be doing anything so I closed the screen. A few minutes later I opened it back up and the screen turned a light blue then dark blue. There was also the loading ball of doom. I could not move the loading ball. Whenever I try to close the screen the light on the side of the Mac facing towards you is off. But when the dark blue screen is on its off as well. I am really confused I don't know what to do. Any suggestions?
You pay Apple for a non-warranty replacement.
Similar Messages
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My screen turns gray stays with the ball going around what I can do to boot right?
my screen turns gray stays with the ball going around what I can do to boot right?
Hello,
Which version of the PowerBook do you own?
Which version of Mac OS X do you ave installed?
Here is a guide to gray screens and some steps you can take to help you get our PowerBook to boot into Mac OS X
http://support.apple.com/kb/ts2570 -
I am having trouble after loading the 8.1 operating system on my ipad.
My iPad is model A1397 EMC 2424
MEID ********
Serial DL******JHH
64GB
I started loading 8.1 about 5 hours ago and it is still sitting with the black screen with the progress bar underneath. It shows that it is almost done loading - just has a tiny bit of the progress bar left.
<Edited by Host>I Don't know if this will work for anyone else but just FYI - after loading 8.1 on my iPad it froze for several hours on the black screen with white Apple and progress bar underneath. It would not do anything. I thought I was doomed. I accidentay left it sitting overnight without plugging it Back into the charger. I meant to but got sidetracked and thought it was plugged in. During the night the battery was totally drained so this morning my iPad was dead. I plugged it into the charger and after a few minutes the battery icon came up showing it was charging. I gave it about 30 minutes and then turned it on and the new operating system came up. It looks like it might be ok now. I can't say I recommend this, but it worked for me.
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I pod touch 5th generation was working fine (Not sure what the last ios i downloaded was it should be ios 8 or higher). The battery died so i charged it. Now that it is charged when i hold the power button the screen turns dark blue as if it's powering on and the apple logo is about to appear but it never does nor do any other type of images on the screen. If i hold the home button Siri will say "Siri is not available please connect to internet" but there is still no image on the screen. I've tried holding down the home and power button it restart it but doing this just gave me the same results. How do i fix this problem? What's wrong with my i pod?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Help--why has MacBook screen gone dark and how do I get it back?
I have a MacBook (model 4,1 running OS 6.8). I use the MacBook as my desktop computer in conjunction with a separate desktop monitor. Today, when I unplugged a USB hub from one of the ports (after carefully ejecting anything on the desktop that needed to be ejected before unplugging), the screen on the MacBook--not the separate monitor--suddenly went dark. I thought it had gone to sleep or into screensaver mode, but noticed that the white light on the MacBook also wasn't showing.
The separate monitor display (on which I'm typing this message) seems fine. I checked DIsplays/Arrangement in System Preferences, but both displays were detected in their usual arrangement, though I did notice that the working display has a white bar across the top but the MacBook display doesn't have one. I clicked "Detect Displays," but that didn't change anything.
I then did a restart, and things seemed to go as usual: the shutdown went okay and on restart, the white light went on on the MacBook and the monitor screen lit up normally. However, the MacBook's screen is still dark and the white light is off.
Can anyone tell me why this happened and how to get my MacBook screen back? I don't know whether unplugging the hub caused the problem or whether it was just a coincidence that something that runs the MacBook display happened to fail right then. Would appreciate any help out there very much--thanks!
PS: Just tried shutting down and powering on again with the separate monitor unplugged, but the MacBook screen still stays black and the white light shuts off as soon as the desktop loads. When I plugged the separate monitor back in, it worked fine. So the problem doesn't seem to be a conflict with the separate monitor (which I've used for years).
Message was edited by: TurtlewizUpdate: I went away for an hour, and when I came back I saw that the white light had gone on as usual when the MacBook went to sleep. When I touched the keyboard, both displays went on; however, the MacBook display went dark immediately and the white light is still out.
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Macbook screen randomly turns blue, then restarts
This has happened twice and it is frustrating. I'll be working away as usual, then my Macbook's screen suddenly turns blue (like the start-up blue before your desktop loads) and then it behaves just as if it restarted. The first time Firefox didn't remember any tabs, but the second time it did.
I have done a little research and saw that people are saying it has something to do with Rosetta apps. Anyone have a solution apart from saving my work frequently?Welcome to Apple Discussions!
That is odd behavior, and I'm not sure what would cause it. You might try a PRAM reset and see if that helps:
http://support.apple.com/kb/HT1379?viewlocale=en_US
Good luck! -
It's some time the monitor of my MacBook Pro presents dark zones at the bottom. I suppose it depends on the lamps. Do you confirm? Is there anything I should do before calling for assistance?
Carolyn Samit wrote:
You can run the Apple Hardware Test.
I agree with Carolyn. If that doesn't show anything, Apple has more comprehensive tests. Call an Apple Store and make an appointment with the "genius" bar (free). I don't think an SMCReset is going to help in this situation, but if it was my Mac, I'd try it: http://support.apple.com/kb/HT3964 -
My safari keeps quitting unexpetedly. Also, at time the screen will turn blue and log me out. What is the matter?
Process: Safari [7279]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1 (6534.50)
Build Info: WebBrowser-75345000~1
Code Type: X86-64 (Native)
Parent Process: launchd [95]
Date/Time: 2011-08-13 22:43:14.650 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 11070 sec
Crashes Since Last Report: 9
Per-App Interval Since Last Report: 11097 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: B9CA3A1A-E0B4-4837-BA51-6BD029FD64C1
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 8
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8a349a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8a34d881 _pthread_cond_wait + 1286
2 com.apple.QuartzCore 0x00007fff82761271 CAViewEndDraw + 129
3 com.apple.AppKit 0x00007fff82bae71f -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3516
4 com.apple.AppKit 0x00007fff82b27c0e -[NSView displayIfNeeded] + 969
5 com.apple.Safari.framework 0x00007fff88bae314 -[BrowserWindow displayIfNeeded] + 43
6 com.apple.AppKit 0x00007fff82b22aba _handleWindowNeedsDisplay + 678
7 com.apple.CoreFoundation 0x00007fff8430ab37 __CFRunLoopDoObservers + 519
8 com.apple.CoreFoundation 0x00007fff842e6464 __CFRunLoopRun + 468
9 com.apple.CoreFoundation 0x00007fff842e5dbf CFRunLoopRunSpecific + 575
10 com.apple.HIToolbox 0x00007fff861fd7ee RunCurrentEventLoopInMode + 333
11 com.apple.HIToolbox 0x00007fff861fd5f3 ReceiveNextEventCommon + 310
12 com.apple.HIToolbox 0x00007fff861fd4ac BlockUntilNextEventMatchingListInMode + 59
13 com.apple.AppKit 0x00007fff82af7eb2 _DPSNextEvent + 708
14 com.apple.AppKit 0x00007fff82af7801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
15 com.apple.Safari.framework 0x00007fff88b55452 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 177
16 com.apple.AppKit 0x00007fff82abd68f -[NSApplication run] + 395
17 com.apple.AppKit 0x00007fff82ab63b0 NSApplicationMain + 364
18 com.apple.Safari.framework 0x00007fff88d0ff62 SafariMain + 200
19 com.apple.Safari 0x0000000100000f1c 0x100000000 + 3868
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8a327c0a kevent + 10
1 libSystem.B.dylib 0x00007fff8a329add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff8a3297b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8a3292de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff8a328c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff8a328aa5 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff8a349a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8a34d881 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff876f4749 WebCore::IconDatabase::syncThreadMainLoop() + 265
3 com.apple.WebCore 0x00007fff876f1c88 WebCore::IconDatabase::iconDatabaseSyncThread() + 296
4 libSystem.B.dylib 0x00007fff8a347fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8a347e89 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff8a30ed7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8a30f3ed mach_msg + 59
2 com.apple.QuartzCore 0x00007fff82769396 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore 0x00007fff827692d6 thread_fun + 34
4 libSystem.B.dylib 0x00007fff8a347fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff8a347e89 thread_start + 13
Thread 4: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff8a30ed7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8a30f3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff842e6932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff842e5dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari.framework 0x00007fff88cc8d39 Safari::MessageRunLoop::threadBody() + 107
5 com.apple.Safari.framework 0x00007fff88cc8d73 Safari::MessageRunLoop::threadCallback(void*) + 9
6 libSystem.B.dylib 0x00007fff8a347fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8a347e89 thread_start + 13
Thread 5: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff8a349a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff8a34d881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff86fcd690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework 0x00007fff88d42f6d Safari::MessageQueueWaitResult Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessageFilteredWithTimeout<bool ()(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&)>(***::RefPtr<Safari: :SnapshotStore::DiskAccessMessage>&, bool (&)(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&), double) + 149
4 com.apple.Safari.framework 0x00007fff88d4136d Safari::SnapshotStore::diskAccessThreadBody() + 379
5 com.apple.Safari.framework 0x00007fff88d41b27 Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libSystem.B.dylib 0x00007fff8a347fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff8a347e89 thread_start + 13
Thread 6: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff8a352932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff84308498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff8a347fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff8a347e89 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff8a328a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8a328e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8a328aa5 start_wqthread + 13
Thread 8 Crashed:
0 com.apple.GeForceGLDriver 0x0000000200012010 gldAttachDrawable + 2528
1 com.apple.GeForceGLDriver 0x00000002000d63d7 gldUpdateDispatch + 14343
2 com.apple.GeForceGLDriver 0x00000002000d6c66 gldFinish + 646
3 com.apple.opengl 0x00007fff826c526d CGLFlushDrawable + 67
4 com.apple.QuartzCore 0x00007fff82771303 view_draw(_CAView*, double, CVTimeStamp const*, bool) + 2980
5 com.apple.QuartzCore 0x00007fff82770708 view_display_link(double, CVTimeStamp const*, void*) + 64
6 com.apple.QuartzCore 0x00007fff8277064f link_callback + 219
7 com.apple.CoreVideo 0x00007fff8a5170ab CVDisplayLink::performIO(CVTimeStamp*) + 431
8 com.apple.CoreVideo 0x00007fff8a516310 CVDisplayLink::runIOThread() + 754
9 com.apple.CoreVideo 0x00007fff8a515fe3 startIOThread(void*) + 139
10 libSystem.B.dylib 0x00007fff8a347fd6 _pthread_start + 331
11 libSystem.B.dylib 0x00007fff8a347e89 thread_start + 13
Thread 8 crashed with X86 Thread State (64-bit):
rax: 0x0000000001227ef4 rbx: 0x0000000000000002 rcx: 0x00007fff8a30ed7a rdx: 0x00000000e00002c2
rdi: 0x00000000e00002c2 rsi: 0x00007fff712855e0 rbp: 0x000000011a7028f0 rsp: 0x000000011a7028f0
r8: 0x000000000000d62b r9: 0x0000000000000000 r10: 0x00000000000010bc r11: 0x0000000000000206
r12: 0x0000000112894000 r13: 0x0000000114e23000 r14: 0x0000000000000000 r15: 0x000000011a702920
rip: 0x0000000200012010 rfl: 0x0000000000010296 cr2: 0x0000000000000000
Binary Images:
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0x115683000 - 0x1156a9fff GLRendererFloat ??? (???) <490221DD-53D9-178E-3F31-3A4974D34DCD> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x1177ba000 - 0x11794dfe7 GLEngine ??? (???) <53A8A7E8-4846-D236-F3D9-DA3F2AF686D8> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11797e000 - 0x117da1fef libclh.dylib 3.1.1 C (3.1.1) <432F5475-F934-92A0-FB49-78F03DA82176> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
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0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
0x7fff80374000 - 0x7fff80379ff7 com.apple.CommonPanels 1.2.4 (91) <8B088D78-E508-6622-E477-E34C22CF2F67> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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0x7fff8083d000 - 0x7fff8084cfff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff8084d000 - 0x7fff8087efff libGLImage.dylib ??? (???) <7F102A07-E4FB-9F52-B2F6-4E2D2383CA13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8088d000 - 0x7fff80a29fff com.apple.WebKit 6534 (6534.50) <05AEA122-3F31-0F56-4AA6-E84140C53785> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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0x7fff813d7000 - 0x7fff81ad3ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
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0x7fff826c2000 - 0x7fff826d1fef com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff826d2000 - 0x7fff82715ff7 libRIP.A.dylib 545.0.0 (compatibility 64.0.0) <5FF3D7FD-84D8-C5FA-D640-90BB82EC651D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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0x7fff838bc000 - 0x7fff838efff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff838f0000 - 0x7fff8393ffef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x7fff8399c000 - 0x7fff839e4ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff839e5000 - 0x7fff83a2eff7 com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
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Model: MacBook7,1, BootROM MB71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.60f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK2555GSXF, 232.89 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0x06630000 / 4
There is the report
USB Device: Apple Internal Keyboard / Trackpad, -
When I connect my MacBook Pro to my iMac with the firewire to use as a monitor it makes me enter the Key producy code for Office:Mac 2011 every time.
Then when I disconnect my MacBook I have to enter the product key again to use office on it???
Any ideas??Post on the Office forums: http://answers.microsoft.com/en-us/mac
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How to fill the whole screen of my iMac with the photos I included in an iDVD project. (iDVD v. 7.1.2). I mean, during playing the burned dvd.
When I do "Enter Full Screen", the slide show fills the screen but the photo itself remains in the middle with a wide black border filling the rest.
Any cure for this ?Hi
In iDVD Preferences - Turn off - TV-Safe area - and the Photos will fill the full area with just letterboxing or pillars as max.
Then "Save as a DiskImage" and test this and see if this plays better - before burning DVDs that's not as You want them.
Bengt W -
Will my MacBook Pro from 2008 work with the Thunderbolt Display? Or will I need an adapter? I like to have two monitors and currently using an Cinema Display from 2005. Thanks
If your computer does not have Thunderbolt you cannot use a Thunderbolt display. There are no adapters that will help.
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My phone lagged while trying to download the new update. It is now stuck on the loading screen that is black with the white apple. How do I fix this?
Reset the device by pressing and holding the home and power buttons for about 15-20 seconds.
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Tried to update iPhone 5 to latest OS. When I looked at the phone a while later, the screen was dark except for the iTunes icon in the middle of the screen and another icon showing the charger cable and an arrow point to the iTunes icon. Now I'm bricked out of the phone. When I hold down the power button after the screen goes completely dark, the Apple logo appears, then the iTunes icon I described.
Hi Aphthonius,
Thanks for visiting Apple Support Communities.
If you only see the "connect to iTunes" screen on your iPhone, this means that the device is in recovery mode and needs to be restored. The information and steps in this article can help further:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
All the best,
Jeremy -
I was trying to update my Ipad to IOS 8, the screen is all black with the apple logo on it and the progress bar is stuck.
I can't turn it off, and when i connect it to itunes, it doesn't displayTry putting the iPad in restore mode and see if iTunes recognizes it. The steps are below:
Turn your iPad off.
Hold down the Home button and plug it into your computer. Keep holding the Home button until you see a screen telling you to connect to iTunes.
iTunes should show you a popup saying that there is an iPad that is in Recovery Mode and needs to be restored before you can use it. Click OK.
Click on Restore iPad -
Help, I just gave iTunes the assignment to update my iPhone5 to iOS7 and now it gives an unknown error (6). The iPhone is still hooked to my laptop, and shows the black screen and bright Apple with the horizontal bar, telling it's in the middle of something. What should I do?
DFU mode? How do I do that? So far the only thing I can do is hold down both buttons to power it on and nothing is on the screen and it wont reconize on my computer....
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