My macbook shows up the apple at startup and then the screen turn blue
As I said, when I turn on my macbook, the apple appears and then the screen turns blue and stays like that.
I have a Macbook (purchased in september 2008) in India. I got a blue screen error in 2010 when it was under the Apple care protection plan. I took it to the service centre and they replaces the Logic board to sort this error. After that the blue screen error appeared in 2011, 2012 and 2013. For the past 2 years, I have taken in the macbook atleast 5 times for the same error and the service centre had been re-formatting it and giving it back to me. But the problem kept re-curring. No proper diagnosis is being given at this apple authorised service centre.
I finally called up Apple tech support, who made me give the machine back to the same centre. Techsupport asked them to perform some check measures and finally decided that the OS being installed in my machine was the wrong one.
So the Service centre installed the original one from the CDs I had.
But this is no resolution as no one is willing to comment on this service measure nor is there any assurance that this will not happen again.
I have spent more than 15,000 rupees on the repairs for the past 2 years and am fed up of this.
I came to know from an Apple source that in the US, Apple has no "repair" policy and in the event of such a case, replaces the machine.
Can anyone here guide me on this please?
I will be grateful for any and every input.
The Apple authorised service centre is TRESOR SYSTEMS in Gurgaon, Haryana, India.
thanks a tonne
Shalini
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